Bata India Complaints & Reviews

Hello sir/madam
The purpose of writing this letter is to rise a complaint that bata is cheating their customer with price differences on their products. On 25 november 2018 i purchased a slipper in bata showroom bangalore for 2999 rs. After i purchaced i found the online shoping amazon is selling the same product for half the price that is 1449. So kindly make the company to provide me the cash back of the remining money.

I has purchased a north star shoe for rs 622 on the date 9/9/2018 from the bata stores located at anna nagar madurai. The invoice no is cm[protected]. We inquired the salesman at the time of purchase if repair of shoes was accepted within the given period. I would have hardly used the shoes for 20 times, and i find that the soles are torn. When i inquired the salesman if repair could be done he said he would inform us later after asking the manager. When inquired again he answered in a negative way, saying it was my fault. The shoe is still in shop. I request you to provide a solution for this problem.

I recently bought a kid footwear on 14/10/2018. It was a diamond-studded footwear which we took for an occasion. As we wore on that occasion we saw that all the diamond studs were falling off the footwear. We came back from the occasion and took that to the store from where we got (Shop no-2391 in Sakinaka-II) and explained the situation and as expected they started raising hands. At the sales time, they guarantee that all the things are covered as at that point the main motive is sales. When I asked them that I need a replacement they said that it is not covered. They said that you should see what's covered and what's not at the purchase which means when u shop next time we should first get their invoice as all the terms are mentioned behind the invoice. Such a Pathetic way of customer handling. and when I showed that invoice and in which they have already mentioned 60 days replacement then they said u can replace after insulting the customer. I haven't taken the replacement yet but I want to take the replacement of it and I would like to complain about the store's customer service as they cant insult me even if the product is of less value. I would like to know the the effective actions you took on him. Thanks!!

I am writing this to highlight an issue which i have confronted during purchase of items from your authorised shop, bata shoe store, 15/1 jawaharlal nehru road, kolkata, west bengal.
I received a coupon of rs. 500/- (Code-
Cm[protected] while purchasing a footwear from your another authorised shop situated at chandannagar station road, fotokgora, chandannagar, west bengal. Invoice no of which was cm[protected] amounting to rs 1799/- we were suggested to use that coupon on any purchase of rs. 1999/- or above within 02/12/2018. Keeping this in mind we made a purchase of rs 1999/- bearing invoice no - cm[protected] and asked the billing person to redeem the coupon value of rs. 500/- but the billing person told us that the mobile no given by me was not matching with the no given during earlier purchase. I confidently believe that, i could not make such kind of silly mistake of giving a wrong mobile no. Being failed to redeem the coupon value we have to paid rs 1999/- instead of rs 1499/-. The entire situation was really very embarrassing to us.
The photo copy of related bills and coupon are attached herewith as a ready reference.
I am expecting for necessary steps and action as well as willing to be favoured.
Thanking you.
Suparna das
Bandel, hooghly.

I purchased a shoe vide invoice no. Cm[protected] dated 31/8/2018 from bata india limited chandigarh s22, sector 22d, shop no.32 chandigarh articel no.[protected] hsn code 64035990 name s stride rs.1302/- but sole of above shoe de-pested within 15 days and i contacted the shop and they told that this is not their responsibility and they will returned this shoes. On request they arranged repairing of said sole and again within 2 days same problem has occurred. I am surprised to see this type quality of bata product. I request to please suggest me to whom i approach for remedial action.

P. K. Tripathi
Mob.[protected]
Email. [protected]@gmail.com

We are holding 20 share of bata india, this year we did not received 20 % discount for the year ending 2018.
Detail of holding:
1. Dpid & client code: in300214 & client id: 16750962.
2. Address : 2, subh bunglow, shilaj road, thaltej, ahmedabad. 380059.
M. No. [protected].
Mail id: [protected]@gmail.com

Regards
M l jhalani
For murari lal m khandelwal huf.

I bought belt one month ago from Bata shop at Habsiguda Main Road, 222-1, Tarnaka, 500007. It cost around 1000/- . Belt top layer was gone after 1 month and it looks very ugly. I complaint at shop, but they gave rude answer and asking about bill. I dont have bill, but I have account ([protected]) at that shop.
My phone number: [protected]
email: [protected]@gmail.com

The cashier /proprietor of bata showroom, junction mall, durgapur, west bengal had a faulty credit card swiping machine and could not complete the transaction first time. The money was deducted from my citibank card and i got a message. He kept insisting that the transaction didn't go through and we had to pay again.
He yelled at us when i and my husband were asking him for verification of the cancellation.
We were disgusted and left the store.
Later we found another message saying the transaction was cancelled.
The man was right.
But yelling and accusing customers is not done. My husband got angry and said that we don't mind gifting the money to bata. Having grown up with the company.
Left a bad taste. I'm probably going to never go back to the store.

Visited the bata store at maliwara, ghaziabad yesterday i. E. 16th nov. 2018. When enquired about ambassador shoe, the salesman told it was closed by the company.
While trying for another preferred shoe, the trial socks were not provided. On asking for these, the store staff came with a dirty and dust filled towel socks, used by several people before us. Not expected on bata.

I purchase a bata shoe from amazon in october.

Delivered
Delivery estimate:

Wednesday 17 october 2018

Bata women's rebecca black ballet flats - 6 uk/india (39 eu[protected].00
Qty: 1
Sold by: cloudtail india private limited

The quality of the shoe is extremely poor, the sole of shoe is coming off. I am unhappy with the product that has been delivered to me with the name tag of your company. I doubt it is duplicate one or a rejected piece. This should not be done to a customer who orders online due to trust on the brand name.

Hallo
I bought a pair of footwear in August 28th 2018(Article n..5515299) price 899/-that chapel broken in short period. Unfortunately my purchase bill lost I have been a regular customer of your product .I appeal to you to repairor replace it as it is within the warranty period .I hope your valuable co-operation
thanking you
Pallavi K
[protected]

This complaint is regarding the two pairs of shoes i purchased from the bata store. I got it for 1200, i wore them at the store for checking size etc. I was very excited to wear them, but when i wore and walk down just for a kilometer, my foot got injured from back, my whole day was gone worst due to this as i was on the way to my office. And then i think the other pair of shoe would be good, but when i wore the other one that also bite my foot from front and upper portion also, it was very difficult to walk, i got stuck to buy them. Very unhappy with the products. I really feel being cheated as i never faced any problem of shoe biting before now.

I don't feel like wearing them again. Please take some action asap!

I have purchased a bata shue on 16/09/18 worth rs.1699/-
And its transation number was[protected]. But it is completely damaged even though it was regular used. Its out sole and plain toe were separated in a short period. While i contact the bata show room, karamana, trivandrum, kerala they told that they will not provide the warranty without the bill. My bill were lost. But my purchase date, mobile number and transaction number all are kept in the show room. But that people not co operating for giving warranty and they wants cash for service. Please help to provide a solution. I wish to replace the product.

My contact no - [protected]
Mail id - [protected]@gmail.com

I am writing this mail to highlight the issue which i have confronted during purchase of items from your authorised shop “ bata shoe store c 8, sector - 3 vasundhra ghaziabad, uttar pradesh (09)”.

Issue : i have received gift voucher of inr 3000 from sbi credit card for bata/hush puppies (Screenshot attached), to redeem the same i went to the bata shop address mentioned above on 7th nov-18 and purchased footwears.
I have purchased items of cost inr 2618 and billing person asked me to share the voucher code, after i shared the voucher code he has prepared the bill and later informed me that voucher has been applied and now i cannot redeem the remaining amount of inr 382, i was in complete surprise as he didn’t informed me in the first place that the remaining amount will not be utilised in future and directly prepared the bill without taking my consent.

Also, after i raised my grievance that as a customer i should be informed about this condition before redeeming the voucher in the system, they misbehaved with me and told me that i am behaving in a childish manner for which i felt offended, this is not the way your employee should talk to customers.

They also told me that this is completely my mistake as i should have purchased item of inr 3000 and lately without giving me any solution prepared the bill (Attached).

Expecting necessary steps and action.

Hi i bought a bata sandal, which got damaged and distressed within a week time.. I reported to d manager of bata show room where i bought it (Shollinganallur, chennai) and he asked to leave a complaint in the bata website... I have warranty period for my sandals too.. Kindly make arrangements to change these amaged sandals.. I am a regular customer of bata, felt satisfied with the longevity of bata shoes and sandals.. Complaint like this never happened to any of the bata products that i bought.. Hence i was shocked.. Kindly make arrangements or intimation to the concerned (Shollinganallur, bata show room near the signal) to exchange the damaged gladiator kind of sandals

I bought waterproof shoes from bata figured it will be available throughout the year on[protected], and now on on 5 of november 2018 the sole of my 7000 rupees shoes have eroded half way. I trusted bata to give me better product. After all the school shoes used to last for ages. I'm so disappointed, it is not like i bought shoes from road side vendor i bought it from mall with bata flagship and everything. If i didn't hesitate while paying then i don't deserve a faulty product. After all i don't use to walk on fire. It is all erosion

I would like to inform you that we are joint holders of bata shares having 28 shares. Normally 2 coupons are received every year in the month of august / sept. This year for 2018 these coupons are not received till today. Kindly send them asap. Shares are in the names of rekha gupta / girish kumar gupta. Our address is c - 803 spectra cypress, hal airport - varthur road, thubarahalli village, bangalore - 560066

Hi, my name is ketan kulkarni. I hold bata shares in demat form. Every year bata provides bata shareholder coupons to all shareholders. However, i have not received the bata shareholders discount coupons this year. This has resulted in a delay in me making my annual purchases from bata. I request you to look into the same.

You can contact me on [protected]@gmail.com...

I and my wife mrs harbhajan kaur nayyar, are holder of bata india shares as per details given below:-

(A) sohindar singh nayyar, quantity held-50, shares in demat form. Dividend received on[protected], rs 200/- in my idbi bank a/c.

(B) harbhajan kaur nayyar, quantity held-30 shares

2.in both cases, mentioned above, i have not received the bata coupons, which enable me and my wife to buy bata footwears, with some discount, so far. May i request you to please send the same, at the earliest at the address given below:-

Sohindar singh nayyar,
57 signals vihar,
Mhow (M. P.),
Pincode-453 441

It is also request to prove soft copy of the coupons instead of sending by post. This will convenient to us as well as it will save postage and time.
Sohindar singh nayyar,
Mob no-[protected].

Your employees of 12 madhusudan banerjee road belgharia kolkata 700083 north 24 parganas are using illegal latrine at 11 madhusudan banerjee road belgharia kolkata 700083 north 24 parganas by floating trespassing act of india u/s 441 ipc act 1860 even after giving email complaint to your executive director earlier.
It is shocking that how company like the stature of bata india rented showroom without having washroom in their premises thus their employees are compelling to take resort to trespassing for using illegal latrine at 11 madhusudan banerjee road belgharia kolkata 700083 north 24 parganas for which legal action is initiated already. This is nothing but disobeyance of the law of the land (Trespassing act u/s 441 ipc1860) & this showing most shameful state of affairs of the corporate ethics of the bata india limited in present days.
Hope you will take immediate action to stop your employees to trespassing otherwise we will be compeled to lodge general diary with belgharia p. S. Against your company as we had already informed your executive director earlier but no actions from his end.
With best regards
Rupkatha chakraborty
11 madhusudan banerjee road
Flat no.3a belgharia
Kolkata 700083
North 24 parganas
Mobile [protected]