Bata India Complaints & Reviews

Address: New Delhi, Delhi

I purchased the bata shoes from bata outlet situated at 16, vijay chowk, nirman vihar, delhi on 21/05/2017. The pasting of the shoes got loose and sole and upper of the shoes got separated in the first week of september i. E. Within 4 months. When i went to the aforesaid outlet, they told me it cannot be replaced as 3 months have been expired, we will do the pasting. I got my shoes back after 5 days after pasting, and within next 1 month, the sole and upper have become separated again.
I just want to know thats how the bata brand is?? Within 4 months of purchase, the shoes have been damaged twice. My rs. 1700/- have just been wasted. I dont know what to do with my shoes. What is the point of purchasing the shoes from bata if the shoes are of this quality and aftersale service is of such nature. I am really disappointed with bata. It was my first purchase from bata, and it will also be the last one.

Nov 14, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2017

Bata India Customer Care's response Hi Umesh, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 400064

Website: bata.in

Purchase a sandal for my wife from bata store at infiniti mall second floor, new link road malad west mumbai pin - 400 064 infinity mall and started to use it from july and just after one month o[censored]sing, i have seen that the shoe pasting is turning loose and it tends to comes out from the sol.

Contacted customer care and they are not ready to provide 100 % refund and i have observed that there product are really bad when explained to customer service representative they will say whatever you want you do it, we will not provide refund was the word used by ashish verma there customer representative.

Really bata has started looting the people and would never purchase any product from bata.

Pathetic service is provided by bata.

Nov 10, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Bata India Customer Care's response Hi Alpesh, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700154

Website: www.bata.in

Purchase a formal shoe from bata india, 124/c raja s c mullick road (Garia), kolkata - 47 branch on 09/07/2017 (Invoice no. Cm[protected] and started to use it from 4th august 2017 and just after one month o[censored]sing, i have seen that the shoe pasting is turning loose and it tends to comes out from the sol.

Contacted the branch immediately and they keep the shoe for one days and did pasting (Did not give me any receipt).

Again after one month, it started the same problems and this time most of the joints comes out very badly.

Now i wants full replacement.

Nov 10, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Bata India Customer Care's response Hi Sumit, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lakhimpur Kheri, Uttar Pradesh, 262701

Website: www.bata.com

Dear team,
I had purchased my shoes on 29.06.2017, & when i was polishing my shoes today, found shoe soel is crack, it is exactly 93rd day today from the date of purchase. I am bata user and don't think this type of quality issue with shoe soel, suggestion and with a solution expected.

Bill no.[protected]/1/[protected], product id f[protected]
Adress of purchase:- bata india ltd.
Bhadur nagar
Beside v-mart
Near gandhi school
Lakhimpur-kheri, up
Pin262701

Thanks,
Vikas mittal
Mob o.[protected]

Nov 10, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Bata India Customer Care's response Hi Mangesh, We apologize for the inconvenience. We have forwarded the same to the concerned department. Our service team will get in touch with you soon.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nagaon, Assam, 782002

Website: [email protected]

Sub : reference no. 954499
Order no. 12152738
Complaint no. 972932

Dear concern,

I had purchased an item from your website on 26th of august, 2017. The colour of the product was different and the size also didnot fit me. So i wanted to return the product. I contacted your customer care and i was told that a mail specifying the address where the product is to be returned would be sent to me. But even after almost a month, i haven't recieved any such mail. Such an act is not only irresponsible but it also leaves me with a bitter experience shopping at your website.

Requesting you to look into the matter and assist me in returning the product and getting the refund at the earliest.

And my bank detial icici bank

My account number[protected]

Ifsc code - 0000707

Thanks & regards

Rumi kalita,
Nagaon (Assam)

Nov 10, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

Bata India Customer Care's response Hi, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: I forgot my user id

Hii my name is sachin r jaiswal and i am working bata india ltd.
I forgot my user id or password please me my user id or password because i was change my phone that why i need my user id or password for log_in in ikya application so please provide me my iser id or password i need my user id or password for log-in in ikya application for attandance marking for my job routine can you please provide my user id or password thatnks for your supporting us m waiting for your response...

Nov 5, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2017

Bata India Customer Care's response Hi Sachin, Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400 001

Website: BATA INDIA LTD

I bought shoes from your store at new v. N. Road, store code no. 2377 under the shoes invoice transaction no.[protected] - product code no. 854-4150 mrp rs.8999/- dated 28/09/2016. However, on or about 15 days back, my shoe's sole has damaged. Today, i attended your store at the mentioned hereinabove but i was informed that i need to complain to you. Accordingly, this complaint.
Please note that after paying 9000/- rupees, even it won't last for one years, that to branded shops like your's. Please for the interest of justice please do the needful. I hope you understand my issues.

In view of the above, you are requested to redress my complaint or replace my shoes accordingly forthwith, failing which i am compelled to take appropriete steps.

Mohan g salian
Mgs legal
Advocate & solicitor
26, wadia building, first floor,
9-b, cawasji patel street,
Fort, mumbai-400 001.
[protected].

Nov 6, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

Bata India Customer Care's response Hi Mohan, We apologize for the inconvenience.We have forwarded these details.Our service team will get in touch with you soon.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411014

I bought my sandals on 22 nd sep 2017 for rs.1670. Today i am wearing that for 2nd time. The stiches in that where removed. If i am going for bata i can feel the quality but now i am disappointed with the same. The same complaint my colleague also faced now i feel that batas quality customer reliability is going some where else. Please dont cheat customers trust on you.

Nov 5, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

Bata India Customer Care's response Hi Mallikaa, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala, 682030

Website: bata.in

On 31 jul 2017 i bought a shoe from bata online store. The shoe is neatly and rarely used. But the outer portion of the shoe is damaged.

I send this issue to "in-customer. [protected]@bata.com" and they are not responded. So after one day i send a reminder mail and i've got a mail blocked message. How can i contact bata showroom. If they really blocked me, its a very bad attitude towards customers.

My order id : 12149190

Bata India customer support has been notified about the posted complaint.

Feb 15, 2019

Updated by kiranmatrixlee what a pity. Nobody contacted me till now.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

I am shareholder of bata india ltd. Sinc more than 30 years. Every year i receive two discount coupons entitling me to purchase two pair of footwear at 20% discount. This year i have not received these coupons till date. Please let me know if bata india ltd. Has stopped sending such coupons to shareholders from this year. If not then please look into the matter and send me the discount coupons. My email address is [protected]@yahoo.com...

Helpful

55 other people found this review helpful

55 found this helpful

12 Comments

I bought one pair of bata leather formal shoes 3 months back here from shillong, meghalaya. I am wearing bata shoes since my school days, and it lasted more than expectations. But, this time it is really disappointing that both pair of the shoes get damaged within 3 months of purchase that too with usual office use. Really unhappy. Never expected this type of poor quality product from a reputed brand like bata.

Regards,

Manash kalita
Contact:[protected]

Oct 23, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

Bata India Customer Care's response Hi Manash, We apologize for the inconvenience. We have forwarded these details to our concerned department. Our team will get in touch with you soon.

Sep 27, 2017

Updated by manash.kalita I received a call from the customer service on 22nd. But as I was traveling at that time so they asked me for a suitable time to call and I requested them to call in the evening. After that no communication has been made.

View replies

C

CA Amresh Vashisht

from Meerut, Uttar Pradesh

Sep 27, 2017

Recently I bought a pair of shoes. I also bought cream polish. When I applied the same, the colour of that shoe changed. It was purchased from south extension new Delhi . The photos are not being uploaded because of space constraint . My name is CA Amresh Vashisht
e mail [protected]@yahoo.com
Mob. [protected]

Please inform, thanks

Reply

P

Parimaju

from Hapur, Uttar Pradesh

Sep 27, 2017

I booked a pair of shoe on dated 20/9/2017 vide order no 12154920 & paid Rs.3499

till I have not informed it delivery detail

Paritosh Majumdar
Kashipur-244713

[protected]@rediffmail.com

[protected]

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400022

Website: Bata India ltd

Please look into my verbal complaint registered on 18thsept 2017 with your bata retail shop at phoenix mall - market city - kurla-mumbai regarding complete insole wearout of my expensive hushpuppy leather shoes (Almost rs.10000/-). Bill no.124 dated 18/9/2016. Had also spoken to the bata customer care team on 18thsept. My complaint id: 958199 st.18/9/2017. The pair has been submitted to the store for replacement identical to the original insole. (And not any other ordinaryinsole)
I was assured by your cc team of a positive resolution to my complaint.

Oct 24, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

Bata India Customer Care's response Hi Narayan, We apologize for the inconvenience. Request you to share your contact details/email ID via in-customer.[protected]@bata.com so we can help you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rajkot, Gujarat, 360004

Buyes on 18-8-17
From crystalmall, rajkot, gujarat, india
Model number[protected]
My shoes sole is damaged badly in just 1 one month of purchased.
Dealer suggested me to compalin online or make a call on customer but no response was given.
And the side line of my sneakers is also damaged which generally don't in any company shoes.
I have to replace my shoes.

Oct 21, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2017

Bata India Customer Care's response Hi Kalraw, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110059

Approx 2 month ago i purchased slipper of bata for domestic use on 07/07/2017 (Product code[protected], size - 7) form your bata showroom at arya smajh road, uttam nagar-110059 priced rs 699/-, i used it only few days its being only aprox 2 month to buy and its sole has been broken. Its a request to replace the product and provide me new slipper.

Thank you

Oct 21, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2017

Bata India Customer Care's response Hi Maahi, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.

Sep 22, 2017

Updated by mohimaahi contact to me on [protected]

Sep 22, 2017

Updated by mohimaahi or [protected]

View replies

M

mahesh bodar

from Ahmedabad, Gujarat

Sep 25, 2017

871.3260
899.00
Number 9
Date 25/4/17
Parle point surat

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110006

Purchase hush puppies shoe from bata store after 10 day shoe sole is out i go to bata store regarding issue he said lodge a complaint to customer care but around 2 month they wont response anything aur when i called to customer care they said we cannot change the product
Because its discounted i purchased of rupee 3000 for the show for only 10 day???

Please sort out this matter i called and mail so many but they wont be asist me

Name: Manoj kumar
Phone number [protected], [protected]

Oct 23, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2017

Bata India Customer Care's response Hi Manoj, We apologize for the inconvenience. We have forwarded these details to our concerned department. Our team will get in touch with you soon.

View replies

S

Sapna Bairagi

from Delhi, Delhi

Sep 20, 2017

My shoes is not fit to my feet i already told to seller they said it will expand when used daily

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Meerut, Uttar Pradesh, 250001

Website: www.bata.in

I bought a shoe of rs. 3000 on 3-sep-17 from sadar bazar, meerut branch. The size of the shoe is bigger for which i complained at the time of buying also, but the salesman said that size is only going to fit. Now when i realised that it was bigger then i went to replace the same with one size smaller, but the salesperson refused to exchange and said it was used. However, i took the same as received. Pls resolve on priority....

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh, 500032

Website: bata.in/bataindia/sc-199_cat-19/contact-info.html

Hi,

On may[protected] i went to bata showroom and given the voucher and they told that the voucher is invalid and after contacting the quicksilver they told that the voucher is redeemed at the store. But they have charged me 900 without accepting the coupon. Please find the bill below.

Complaint numbers :- 604940, 606896, 607207, 607254, 607254, 607671, 609575, 610354, 614084, 618153, 619255, 626938

Oct 28, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Bata India Customer Care's response Hi Raju, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 530018

Website: bata.in

I have ordered two womens sandals and those are delivered (With cash on delivery) to me with old stock, so i have returned on 24-aug-2017 and on 25-aug-2017 day delivered to return store via bluedart tracking id's: (I have added photos) and they are not refunding rs.749/- my amount to my account. My bata order id:[protected]I have added photos). I am calling every day to customer care no.[protected] but they are telling wait for some time.

So please resolve my problem asap sir.

Oct 18, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Sep 10, 2017

Updated by Giresh Kumar And you are offering 50% off on women sandals, slippers but you are shipping 2 years old stocks, you think customers are FOOL or what?

Verified Support

Sep 11, 2017

Bata India Customer Care's response Hi Giresh, We apologize for the inconvenience. We have forwarded the same to the concerned department. Our service team will get in touch with you soon.

Verified Support

Sep 11, 2017

Bata India Customer Care's response Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.

Sep 12, 2017

Updated by Giresh Kumar You will not REFUND my amount know ?

View replies

1

1soma123

from Kolkata, West Bengal

Sep 18, 2017

.I bought a shoe from 9 cir. Garden reach road kidderpur, kolkata700023. The staffs of this store is very much badly behaved.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 600020

Website: bata

I purchased shoe in chennai bata showroom located in adyar, but teared within 5 months o[censored]sage. The quality was really bad to trust bata people again for purchasing shoes in the showroom, i was not able to walk properly with quality, because of itching on my feet due to lo quality leather, in showroom they explained it was good leather and stiched properly without any damage for 1 year, but got damage in 5 months. Really unhappy with the company behaviour

Oct 19, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

Bata India Customer Care's response Hi Pramod, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Faizabad, Uttar Pradesh

I have purchased shoes from the show room of bata in chandigarh. Although, u am using my shoes occassionally but sorry to note that the sole if the shoes are so poor quality that none of bata user could believe. Sole of the are opening like bark of the banana. The photo of the damaged sole is shown as under. I am so disappointed that i have decided to not purchase bata footwear in future'. I believe that the management of bata think seriously about their product. I am seeing so many complaint in complaint box but no resolution from the company.
S. K. Dwivedi

Oct 22, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Bata India Customer Care's response Hi Sudhir, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you

Bata India Complaints & Reviews

File a complaint to Bata India

Bata India reviews & complaints page 65

shoes pasting got loose within 3 months

Post your Comment

refund of product

Post your Comment

men's footwear

Post your Comment

poor product quality

Post your Comment

refund issue

Post your Comment

I forgot my user id

Post your Comment

shoes invoice transaction no.28091610022 - product code no. 854-4150 mrp rs.8999/- dated 28/09/2016.

Post your Comment

product is not good

Post your Comment

product is damaged. tried to contact customer support. they blocked my email

Post your Comment

shareholders discount coupons not received.

poor quality product.

Post your Comment

hush puppy leather shoes - premature wear out of insoles within one year of purchase

Post your Comment

shoes sole is damaged

Post your Comment

slipper broke

Post your Comment

shoe defect with in 10 days of purchase hush puppies shoe

Post your Comment

denial to change the shoe with a smaller size

e gift voucher not working

Post your Comment

not refund my amount rs.749/-

Post your Comment

bata shoe damage

Post your Comment

low quality of shoes

Post your Comment

Related businesses