Bata India Complaints & Reviews

I bought one pair of bata leather formal shoes 3 months back here from shillong, meghalaya. I am wearing bata shoes since my school days, and it lasted more than expectations. But, this time it is really disappointing that both pair of the shoes get damaged within 3 months of purchase that too with usual office use. Really unhappy. Never expected this type of poor quality product from a reputed brand like bata.

Regards,

Manash kalita
Contact:[protected]

Please look into my verbal complaint registered on 18thsept 2017 with your bata retail shop at phoenix mall - market city - kurla-mumbai regarding complete insole wearout of my expensive hushpuppy leather shoes (Almost rs.10000/-). Bill no.124 dated 18/9/2016. Had also spoken to the bata customer care team on 18thsept. My complaint id: 958199 st.18/9/2017. The pair has been submitted to the store for replacement identical to the original insole. (And not any other ordinaryinsole)
I was assured by your cc team of a positive resolution to my complaint.

Buyes on 18-8-17
From crystalmall, rajkot, gujarat, india
Model number[protected]
My shoes sole is damaged badly in just 1 one month of purchased.
Dealer suggested me to compalin online or make a call on customer but no response was given.
And the side line of my sneakers is also damaged which generally don't in any company shoes.
I have to replace my shoes.

Approx 2 month ago i purchased slipper of bata for domestic use on 07/07/2017 (Product code[protected], size - 7) form your bata showroom at arya smajh road, uttam nagar-110059 priced rs 699/-, i used it only few days its being only aprox 2 month to buy and its sole has been broken. Its a request to replace the product and provide me new slipper.

Thank you

Purchase hush puppies shoe from bata store after 10 day shoe sole is out i go to bata store regarding issue he said lodge a complaint to customer care but around 2 month they wont response anything aur when i called to customer care they said we cannot change the product
Because its discounted i purchased of rupee 3000 for the show for only 10 day???

Please sort out this matter i called and mail so many but they wont be asist me

Name: Manoj kumar
Phone number [protected], [protected]

I bought a shoe of rs. 3000 on 3-sep-17 from sadar bazar, meerut branch. The size of the shoe is bigger for which i complained at the time of buying also, but the salesman said that size is only going to fit. Now when i realised that it was bigger then i went to replace the same with one size smaller, but the salesperson refused to exchange and said it was used. However, i took the same as received. Pls resolve on priority....

Hi,

On may[protected] i went to bata showroom and given the voucher and they told that the voucher is invalid and after contacting the quicksilver they told that the voucher is redeemed at the store. But they have charged me 900 without accepting the coupon. Please find the bill below.

Complaint numbers :- 604940, 606896, 607207, 607254, 607254, 607671, 609575, 610354, 614084, 618153, 619255, 626938

I have ordered two womens sandals and those are delivered (With cash on delivery) to me with old stock, so i have returned on 24-aug-2017 and on 25-aug-2017 day delivered to return store via bluedart tracking id's: (I have added photos) and they are not refunding rs.749/- my amount to my account. My bata order id:[protected]I have added photos). I am calling every day to customer care no.[protected] but they are telling wait for some time.

So please resolve my problem asap sir.

I purchased shoe in chennai bata showroom located in adyar, but teared within 5 months o[censored]sage. The quality was really bad to trust bata people again for purchasing shoes in the showroom, i was not able to walk properly with quality, because of itching on my feet due to lo quality leather, in showroom they explained it was good leather and stiched properly without any damage for 1 year, but got damage in 5 months. Really unhappy with the company behaviour

I have purchased shoes from the show room of bata in chandigarh. Although, u am using my shoes occassionally but sorry to note that the sole if the shoes are so poor quality that none of bata user could believe. Sole of the are opening like bark of the banana. The photo of the damaged sole is shown as under. I am so disappointed that i have decided to not purchase bata footwear in future'. I believe that the management of bata think seriously about their product. I am seeing so many complaint in complaint box but no resolution from the company.
S. K. Dwivedi

Dear team

I am vijaykumar bhanudas i am purchase one pair shoes in latur br showroom around 1200/- (One thousand two hundred rupees) it is on discount rate and it shows use one day after that i feel it is uncomfortable to use i remove it kept in box then i went to showroom and request to branch manager please give me exchange it becomes of my skin is paining shoes is not comfortable then latur showroom branch manager is told me that it is not exchange becouse of it is on offer shoes hence not exchange, but i demand him offers another shoes which available at showroom but he denied me not attend properly because of i am went to showroom for exchange i am regular customer of latur br.
Kindly support me!!

Regards
Vijaykumar godam
Latur
[protected]
[protected]

Appx 1yr ago i have purchased a pair shoe amount rs.2299/- from bagbazar bata, kolkata but in july'17 i have observed shoe sole have become a melt chocolate.
From google i have collected the contact details of the concern person of bagbazar bata. But the mobile no. ([protected]) is switched off. I have tried several time but the no. Is till switched off.
As i have purchased that shoe by debit card so i have the full-proof document.

I purchased a pair of sandal article no.[protected] on 15th august’2017 of rs.1099/- in a fresh from bata india showroom janakpuri, c-1, new delhi-110058 shop phone no.[protected]. After purchased, i see the tag, the month & year of mfg. Printed 07/2014.

After 10 days from the day of purchased this article, the pasting of the whole sole of sandal uprooted (Stacked out). I show this to the service person of the showroom on 03.09.2017. He talked rudely and stated that he can only repair the sandal and would be deliver this repair pair next week.

In this case, 1st the sales person given the article which manufactured before 03 years, 2nd he is repairing this not replacing.

Here is my question, when i have taken a fresh article then why it uprooted (Stacked out) within 10 days. I always believe in bata company but i very disappointed to see the quality of this product. If i would use this repaired article then there is no meaning to purchase it from bata because a lot of product are available in cheap rate in the market which made by shoe maker then why i purchased it from bata.

Now i request you to give direction to the outlet owner of this showroom to replace this old product otherwise i have to go at consumer court.

Rajinder singh
C-77, jeevan park (Old gurdware wali gali),
Pankha road, new delhi-110059
Mob-[protected]

I brought bata shoe which cost 2999 rs on 20 aug 2017 (Model:[protected] at chennai sholinganallur branch. After buying, i observed the major problem within 1 hour and submitted the defect shoe to them and asked to give same product. But, they said, the product is not available through out india and you can take any shoe of choice. I saw all and i felt no shoe is good for my size and asked to refund the amount. They are saying "refund is not possible". I said, then i want same piece with different variant. He said not available and also will not refund.
I don't know why they are not refunding. Why they are cheating the customers by keeping defect pieces in show room. What happened to the quality test team before keeping the product in showroom. They are literally torchuring me to provide the shoe.
Please help me in this and provide a solution as a faith on consumer courts.

They (Customer care) are rudely saying that refund is not possible. Is this india or some other country where people thefting money from pockets in a different way by keeping dummy /dirty/defected pieces in the showroom and selling to customers..
I need a justice regarding this.

I purchased a pair of black formal leather shoes article no[protected], size 9 from bata outlet in gip mall noida. I have been a frequent customer at the store.

This product however from bata is of substandard leather because within 4 weeks o[censored]se, i could see the leather developing cracks/tearing up.

O have written to customer care and have received a response stating i must visit the store to show the defect which is fine.

However my object is instead of promising a resolution, bata customer care is only sending me a mail stating refund is not possible and that article will be first considered for repair etc.

If this is the type of product bata wishes to sell and such pathetic response then bata should close their stores in india. As a customer when i have paid for a product, i deserve quality and suitable resolution.

Copy of email

Dear customer,

Greetings for the day.

We thank you for being our valuable customer and appreciate your feedback.

We would like to inform you that an article evaluation needs to be conducted at our store.

Hence, you are requested to please visit our bata shoe store at 109 first floor, great india place noida, uttar pradesh.

The store manager will evaluate the product basis the concern highlighted by you and extend you the best possible resolution.

Kindly visit the store along with the damaged product before 10th september 2017. Please carry a printout of this mail or show this email in your smart phone to the store manager along with cash memo or debit / credit card statement at the time of visit.

Please note that there is no cash refund. Also, all minor defects will be first considered for repair and not directly replaced.

We assure you of diligent service and look forward for your continued patronage.

Kindly note the details of your complaint for all your future correspondence.

Customer name: mr. Ishan trivedi
Contact no. : na
Article no. : 824-6548
Complaint no. : crf626381

Regards
Nitesh ajmera
Customer service team
Bata india ltd.

Bata sold me a hush puppies shoe in sale discount and i wore it few times before realizing it had a manufacturing defect. After many emails and phone calls they finally agreed to take it back and store manager told me the shoe was not repairable and this was the store i bought the shoe from and this was the store that had already repaired the shoe before but it broke promptly. It has been 10 days since i have them their shoe back an now bata has conveniently and unscrupulously blocked my email address so i cannot contact them again. Bata store still has my defective shoe!

I have purchased the shoe some about more than a year back and kept packed as the need not arise. Now upon using for 3 days i notice that the shoe upper is not genuine and the top layer peels off and makes me ashamed of purchase of this for about rs. 2000 at bata show room opp. To sparton school thiruvalluvar road, mugappair. Chennai 37.
Expecting your kind advice soon please.

Dear sir/madam,

I present my compliments and would like to inform you that i am a shareholder of bata india with icicidemat services.

Name - hetal amit gandhi
Demat account no. - in[protected]
Icicidirect acc no.[protected]

I am not receiving any coupons from your end for year 2017.

You are requested to kindly check at your end and inform me the reason as to why i am not getting the required coupon like other share holders.

If needed you may call on [protected]

You can also write to me on this mail if required.

Awaiting your reply.

It's been 2 weeks since i've registered a complain (Complain no. -938626), they are not resolving.. Moreover the customer care executives lie about call and gives false commitment on reverse pickup of my damaged and used product that they have delivered. It's a shame and they don't have any work ethics.. Especially "ashish verma".. He told me 3 times in an inter a of 8-9 days that there will be a reverse pickup/he'll update me with the status and yet he never calls and everything i have to yell at them to do something. And they don't even reply to emails

I had purchased shoes model no 854-6891 size 8 (Genuine leather upper). The said shoe is used by me only two times and the soule is badly broken and damage, unfortunetly i had loss gthe cash memo. Therefore it is requested ti replaced the shoes or replace the soul at free of cost through your show room at indore madhya pradesh. It may be manufacturing defect. Photo of soule is attached. Regards, janardan barhate mobile [protected]