Bata India Complaints & Reviews

Hi Sir,

I am Rakesh a regular customer of bata and wanted to raise concern regarding thr shoes which i recently purchased.
After Using the shoes just for 2-3 month i found the quality of shoes was very bad. Within a span of 2-3 months the soul got cracks from all the side rendering the shoes unsafe for wear as well as visuallu unpleasing. The pasting of shoes from all the corners gone off.

I am highly disappointed with the condition of shoes. I am adding few photos for reference.
Here is the article no. of same 851-4011/6.
I have purchased this one from Dehra dun pacific mall at 1499.
I did a follow up with them but they said we cant help on this please follow up with customer care so its a request please
look into this matter as a high priority and arrange replacement of the same.
Thanks!
please contact me on my below Email id- Rakeshrawat.[protected]@gmail.com

On dated 13th oct 2017, porched one sandal for my son from your master cantin sqr, bhubaneswar (Orissa) outlet bearing bill no-invisibl.

On 5th nov 2017 evening, we both went your bata shop and show the same your products defect. They say you use another 15 days then we see what can do, or replace with new one i request if today you can change i shall be obliged. I used your bata product over 45 years. From your showroom, my residency is about 10km.

Kindly do the needful
Thank you

Umesh mallick
Contact [protected]

Copy-attached

Shoes brought through amazon online
Hush puppies heel leather has come off. Order details below. Have worn for less than 15 times.
Hush puppies men's otis style black leather formal shoes - 8 uk/india (42
Eu[protected] | b010t07m7e (B010t07m7e hsn:6204
Sold by: cloudtail india private limited, building nos. 1 & 2, agsons global logistics park, vill. Kishora, main gt road, opp. Tau devilal park
Sonipat, haryana, 131021
Order number:[protected] ; order date: 05.08.2017
Total amount rs.4, 199.00
Invoice number: del3-882946
Invoice details: hr-del[protected]
Invoice date: 05.08.2017

You are requested to kindly get this changed or refunded. I have worn hush puppies all through last 6 years or more but this has been a very osur experience.

The pieces of leather on shoes has not only worn off but has come out as strips and now even broken. Was bought in aug 2017. Worn less than 15 times.

Jasmine/dr balwinder
238 a block shivalik
Bear malviya nagar, new delhi
Ph [protected]/[protected]

Last year i had purchased ambassador shoes of rs 3000 and with in one year they were repaired four times... Now it become too. Much for me to visit d shop next time for getting repair d same shoe... I can't imagine that such a branded shoe needs so much repair every time... So please arrange to replace d same

Bata shop is located in sec 46c chandigarh
Please resolve my complain as soon as possible
I am looking forward for soon reply
At present i have not voucher but my phone no. Is registered with shop

Purchased a moccassino shoe at trichy (12 theradi kadai street, malaivasal, trichy) on 29th october - article 8544349 size -10 paid via debit card - shop bill serial no 929.

The soiling of the said shoe has come out on right leg in lees than 2 days. The salesman has informed a warranty of one year. I am at a job in andhra pradesh - west godavari dist - palakollu.

Kindly advise where the same will be repaired.

I will forward the bill and photos by mail to bata india.

I bought a pair sandals from Bata showroom at Orion mall, Bangalore for 1700rs and the skin is defective and got damaged just in 4 days. Really disappointed to know about such a low quality from Bangalore. Have heard about it from friends before. But experiencing it for the first time by myself. When I checked for Replacement, I got to know that I should receive the same store to replace which is very far for me. Don't what about people buying in other cities. Don't know the purpose of guarantee and buying from a reputed brand. It now 1 month, I am unable to exchange it. Don't show your brand value only in price. Please ensure quality in product. Even local sandals are better than this. I got some square structured solid thing coming out at foot base which is hurting my foot so badly. I am planning to write this on Facebook.

Dear sir,

I had done online purchase for a pair of sandles from bata on 20/08/2017 against cod order # 12152089 priced at rs 1609. I received the same on 27th august & as soon as i opened the package noticed there is a damage on one of the sandal. Raised a complaint on their web the same day against ref # 944472.
Neither was the product picked up nor was the money refunded. I have been registering complaints after complaints but no solution from bata. I have been holding the damaged product with me and i told them i can drop off at one of their outlets but no solution has been provided till now. Can somebody help me in getting the refund.

On 16.10.17 i bought 2 pairs f slippers peach n blue color costing 400rs each (Patta patta) from op road vadodara branch.. Within 4 -5 days its color n print got faded in a v bad way... That our foot sole turned black. Within 15days visited the same showroom for exchange or refund of amount. The store manager dint cooperated n asked to complaint online.
Kindly look into the matter at the earliest n resolve our complaint.

I have purchased a pair of shoes with an article number[protected] on 28 may 2017 @ rs. 1499/-. Within a month, the rubber sole of the shoes had begun to detach, rendering the shoes unsafe for wear as well as visually unpleasing. I've never seen anything like this before. My son is pretty well disciplined, and not rough on clothing. The shoes look like ok, except for the loosely hanging sole.

I have enclosed few photo for your reference. You can clearly see the rubber sole has separated and is hanging loosely to the side.

This is not the first time we had purchased shoe of your brand and has never had reason to complain. I expect this is a rare defect, and that there will be no issue with getting a replacement.

While the shoes still fit my son, i am asking that you either replace the shoes with a pair of the same style in size 10 or refund my total purchase amount of rs. 1499/-.

Thank you for your attention to this matter. Please feel free to contact me at [protected] if you would like more information about the shoes.

Regards

Vikas rastogi

Sir
I am milan hati from kolkata, india, phone - [protected], i have purchased a wenbrenner brown wallet from lake town bata show room, in the month of june. Although i have purchased it on june, but i have used it only 7days.in 7days only i came to know the quality of the product is very very very poor, the brown leather become discolour and cracked, and the soft cover of the leather become damaged, i contracted the bata showroom, from where i brought this product, they suggest me this email id, and instructed me to send a complain.
Sir we trusted the band bata from very early age, but this my first worst experience with bata, and the experience with the quality of product is so poor, that maybe i will never buy any product from bata. So i am giving all the details of the product and also attaching some pictures
Article no[protected]
Manufacturing month - jan, 2017
Price - 999
I am expecting from you to please change the wallet, or repair it, or give my money back or giving me a suitable suggestion.
Please reply as soon as possible
Thank you

Dear sir,
This just to inform you that your sores manager at gip mall (Ground floor) outlet has cheated us on the following counts-
1. On 28th october, we visited the outlet and selected two pairs of footwear. One of them was a soiled piece and we asked for a factory fresh one which wasn't available with the store. We were advised to make full payment with a promise by your store manager who introduced him as joginder, that the fresh pair of the same design shall be home delivered to to me by the next evening. Not finding the delivery made, by the late evening, whe he was contacted, he behaved in an utterly ill-mannered fashion and indulged in avoidable ugly arguments and an unprofessional attitude. We were forced to wait the entire day and till late evening and when he was called again he made excuses and behaved rudely. After much persuasion, one person (Some mr mishra) came with the product. To our utter surprise, an equally soiled piece was sent rather than a factory fresh piece as promised, which we have refused to accept. Please note we have already paid rs 3499/- for this product which we are yet to receive to our satisfaction. Your outlet has thus cheated us and has extorted the above sum without providing the promised product.
2. Your manager billed us for two carry bags without seeking our consent. This was noticed by me after the payment was made by me. This again is an unethical act on your part. I am flagging this issue with you to advise your people (Whom i found as a gang of cheats led by the said mr joginder) to conduct themselves in a manner befitting to their roles as sales persons.

Please look in to the matter and have the desired product delivered to me within 2 days or refund the amount in cash together with the cost overheads i may have to bear in the process of getting the refund.

Invoice no: cm[protected] dated 28.10.2017
Products contained in the deal: [protected] grady_tbar (Size-5) [ delivery kept pending] & [protected] cari cypre (Size-6) - collected from the store.
Outlet: shop no 12, gip mall noida; tel[protected]
Kindly resolve the issue asap and prevent me escalating this issue to the statutory authorities.
Regards

We purchased one pair footwear in bata showroom governer pet. On[protected]. And it was damaged in 15 days only. We paid money at[protected] governer pet vijayawada. Now bill was lost. So please arrange me replacement. After purchasing the product it was damaged in 15 days only. So please arrange replacement. My phone number is [protected]. So please arrange replacement photos are sent to you.

I perchased shoes having article number 82161039 for rs.1699 from bata shoe store shop no 1477 beetle arcade near ksrtc bus stand bejai mangalore-575003. Now it is cracked or damaged at the leather part. I have not even used for 2 months. As l perchased the product from reputed brand like yours i expect good service from you. I have already complainted at your showroom. So please replace or refund the amount as soon as possible.

Paytm has the voucher live of bars. I have purchased the batagift voucher worth rs 1000 and now the stores don't accept it. Bata say they don't know anything. The tnc mention that it's valid in stores. Nor the pharmacy team and bata team has reverted back. It's a complete fraud done
Kindly take strick action and return money

Pinky - [protected]

I purchase the product from you reputed shoe store of bata from 33, pratap nagar, mayur vihar phase-1 in the month of august, 2017, but after three month the said product has damaged from inside, i compliant to manager in there they said we will replace the product but they are now saying for settlement.
Now we want to replace this product from other showroom in connaught place, delhi that in the way of my office, please consider my complaint and send me the agreed mail from your side.

My mail id is - [protected]@gmail.com

My shoe number is 7 and purchased same, while walking i found my outer aspect of foot was paining and waited for few days but i found it was worst. Hence i took it to shop and told them the problem. They adviced to contact the toll free #. They given a complaint #630881 (Crf) on18/10/2017. The
Care taker asked me to exchage on 19/10/17. However on 19th he said we have not received the voucher.

What would be the next action.

I received a text message from bata (Valid source) stating that i got 100 bonus points credited to my account and i can redeem it uptil 16th of november. When i went to the store in new market, bhopal, the executive refused to provide any such offer stating an unjustifiable reason. It came as a big disappointed from such a reputed brand. I would request you to look into the matter by protecting the consumer'r right and do the rightful act possible. Thanking you,
Regards,
Renu sharma
Bhopal

I'm a regular customer of bata store. I was shopping from the store in lajpat nagar 2 where i was standing for a long time in a queque. The sales person who was suppose to get my billing done was an old man who was very polite and i really appreciate the way he attended me. Everything was fine and i was not irritated because of the time taken till the moment the old person told another sales man to let him do my billing as i was standing for a long time, and the other sales person replied ' khadi hai to khade rehne de'. I'm really taken aback the kind of services provided by bata store now. This behaviour is just terrible so i did not buy those footwear and decided in future i'm not going to shop anything from there and would not even recommend to any of my friends and relatives. I hope appropriate action is taken so that the same thing is not repeated with other customers. That sales person did not even apologise for which i would like to escalate the matter to higher authorities. Thanks

Ridhima sehgal
[protected]

My husspuppy shoes product code[protected] has a whole in the inner side of the shoes request has been placed to customercare against request no 980325 no rrespond from the stores ther is no proper respond from the bata india ltd qlthough i gave them the reminders also still no action this product is the premium brand of bata but i feel it is not more than aproduct which is ready available on the road side

I am not able believe bata delivers such cheap product where complete soul come out of the shoes which are not much used.

Do you deliver product which works only for 3-4 months.. So it is out of warranty and customer cant take any action against you???

May i know how to get this fixed??? Do you feel customers are fools and have time and money get this repaired on their own???

This is looting of the customers trust and you will see impact on your business.

I purchased this shoes some 7-8 months back from r t nagar, bangalore bata show room and amazed to see all soul is come out without any breakage.

I want bata should get this fixed... To satisfy the customer.

I would ask consumer forum to check the quality and penalize such known industry for poor quality where money for value is not matching.

Farook ali
[protected]