[Resolved]  Bata India — Power Play On shoes sole started wearing out in two days.

Address:Coimbatore, Tamil Nadu

I've purchased an power play on shoes art no:818-4724 cash memo no:03-07-14/1/0027 for RS.2300 from BATA store 01433 Ramanathapuram, coimbatore.My wife used it for two days merely half an hour a day for walking in concrete road, but sole started to wear away and started breaking up in few areas.When complaint was lodged to the same store manager on 15-07-14 the way he replied was very rude and he was not even ready to hear what we say.40yrs of BATA brand relationship is being spoiled by such store managers and i have raised a complaint with customer service cell regarding the same.It's the duty of store manager to help customers for any complaint related issues and not to only concentrate on sales and wash away their hands after selling the product.Really very bad experience for the first time with bata.
L.Venkateshwaran.
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2014
Bata India Customer Care's response
Dear Customer, Thank you for the feedback. We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service
Verified Support
Jul 18, 2014
Bata India Customer Care's response
Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.
Verified Support
Jul 22, 2014
Bata India Customer Care's response
Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.
Complaint comments 

Comments

Same wid me also last month with this store.

Sanjeevirajesh.
Thanks a lot for Bata Customer Service Team.My complaint has been resolved on the same day i walked in to Bata Store with a copy of an e-mail sent by customer service team.My shoes had been replaced by new pair at the same store.Thanks a lot for Bata Customer Support Team for immediate response and support.Really happy with your service.
L.Venkateshwaran.

problem with bata sandals

we bough a bata sandal pair no:N.T[protected]B671-8025. We are facing a problem with that pair one of its heel was improper.

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