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B.E.S.T. Undertaking Complaints & Reviews

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Last updated Apr 9, 2024
Complaints 1338
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B.E.S.T. Undertaking Phone Numbers

Phone
+91 22 2372 6983
1108
447
+91 22 2414 6262
462
202
+91 22 2418 0016
190
124

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Fax
+91 22 2418 7322
+91 22 2372 4657

B.E.S.T. Undertaking Website

B.E.S.T. Undertaking Head Office Address

Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba
Mumbai
Mumbai City District
Maharashtra
India
400001

B.E.S.T. Undertaking reviews & complaints page 33

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N
nileshravani0687
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue in electricity bill - consumer no.661197175 - laxmi b parab

Address:Mumbai City, Maharashtra, 400018

Dear sir/mam,

Since last 3 months i had follow up with my electricity bill payment issued with g south ward at wadala but my query not resolved yet. As i had seen in current month also i get bill of rs.7, 150/- which was actually need to resolved in last month so please look into this matter on urgent basis & revert back with satisfactory answer...
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sai raunak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong consumers no given by your employe

Address:4000037

Sir one day ur person has come to my mom shop to remove meter for non payment of bill shop was closed my neigbour had given my mob no to this ur person i request him tio give me my consumer no i will immediately transfer ur dues he has given me no. I had pay amt of rs 10660.. And send him detail and say thx to him
Now my kids mistake he had guven me wrong consumer no
So i am requesting u to help me and look in this matterbr...
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JAYSHREE BHANGRE
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online bill error

My self prabhakar mahadik living at lalbagh harharwala building no.2 room no. 11. I paid my bill online on 19.10.2018 at 7.25 pm and my bill amount was rs.520 and i also received the msg from bank to deduct 520/- against best but at the end of the payment i got error msg and deduct money from my account and still my bill is showing unpaid. Plz solve my problem as soon as possible.

Thanks...
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F
Frank V. D'Souza
from Mumbai, Maharashtra
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payment of bills

Address:Mumbai City, Maharashtra, 400 016

On 5th sept. 2018 i had put in your drop box at mahim best depot (Because of big queue so unable to speak to your man at the counter) the completed mandate form duly signed by my bank - union bank of india, mahim (West) for ecs payments of my bills - consumer no.[protected]*5, together with a xerox copy of a blank cheque.
So far i have not received any confirmation that it has been registered. I paid the sept. Bill by cash at the...
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Address:Mumbai City, Maharashtra
Website:BEST complaints, where the specific site is not given.

This is for the kind attention of the best undertaking regarding the bus shortage and also buses just being parked and not operate for minutes together.
I would like to tell u that i and my husband are senior citizens aged 73 and 72 resp. We reside at lalbaug in the parsi bldg., hilla towers, and we have to travel to destinations where we need bus route 1, 1 ltd., and 51, going towards dadar and tilak bridge, many times, and we are...
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Y
Ya17
from Chennai, Tamil Nadu
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prepaid smart cards refund

Address:Mumbai City, Maharashtra, 400052

Best smart card for travel in bus in mumbai has been suddenly made useless though credit balance in the card. The authorities in wadala bus depot and a request to gm in colaba through wadala depot has not yielded any response to refund the amount credited to the card during demonetization period by cheque or cash. The reason given is the government has said not to refund the amount credited during demonetization period. The amount credited...
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Chandrakiran Patkar
from Mumbai, Maharashtra
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new bus service for tulshet pada bhandup to nahur railway station

Address:400078
Website:Best

Dear sir,

This is to inform you that in our tulshetpada bhandup area only one mini bus service that bus number is 607 route tulshetpada to bhandup station it's frequency between two buses in morning and evening time is more than 30 to 40 minutes and it's leads to very much problem to school students as well as office going workers. More than 1 year i follow up with the vikhroli depot and they suggest two bus change every...
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A
Anil M Kapkar
from Mumbai, Maharashtra
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bus no.35 not come on time

Address:Mumbai City, Maharashtra, 400016
Website:Best & Undertaking

Myself & my wife planned to go marol naka. We waiting at citylight cinema on 7/10/2018 for bus no.35 from 2.30 noon to 4.30 p. M. But bus no.35 not come till 4.30 pm. We wait 2 hours. We got tired and catch the 440 and get down at new aagripada and after that bus no.35 arrived, we get in.
Please clarify that what is the reason for delay of bus. How we know bus will come or not, no any idea. Do the needful for this harassment.
br...
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Navneet Jain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dindoshi officer stop the bus n take liquor from shop & drank in bus

Address:Mumbai City, Maharashtra

We around 20 person traveling in bus, mh 01 l 9307, from pucha park to mulund around 10pm. The bus stop at dindoshi depot, 2 officer already drank, sit in the bus and while journey from araey colony, the vomited so bus stop for 10min. After that at saki vihar road bus stop and litterly the # officer again gone at wine shop to take the liquor and start drinking in the bus. Please look the best employee...
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S
shamit vasa
from Chennai, Tamil Nadu
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street light not working for 5 weeks - jjr/10/7

Address:Mumbai City, Maharashtra, 400019

I have been making complaints each week at the dadar best office through telephone number provided on your website and the street light outside our house on kushaldas parekh marg at five gardens has not been fixed.
The lamp post number is jjr/10/7.
The darkness outside our building is resulting in strange people gathering below the building after dark and into late nights.
This exposes our safety.
Want to know...
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Poonam622
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong bill

Address:Mumbai City, Maharashtra, 400027

Hello the bill for consumer number[protected] has been wrongly sent
The payment for the month of August 2018 has been duely made as on 17th Spetember 2018
However the same amount has been added to the bill for the month of September 2018 too.
Please look into the same and and send me a revused bill
Also make the changes on the best site to avoid delay of the bill payment....
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M
Mohanish Raul
from Songadh, Gujarat
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conductor misbehaving with me as passengers

Address:Mumbai City, Maharashtra, 400016
Website:Conductor misbehaving with passenger

The bus conductor of bus route number 59 morning 9.40 am from veer kotwal udyan to kural bus depo. Bus number 1853 and mh 01 ap 0737. The school student boarded the bus from five garden stop and unfortunately he didnt had a pass receipt the conductor started using abusive language and when i tried to intervine between them he started abusing me. I'm the regural commuter on this stop. He doesnt even stop the bus on the right stop. Do take...
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R
Richaj23
from Mumbai, Maharashtra
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106 frequency at 1-1.15 pm

Address:Mumbai City, Maharashtra, 400005

Bus no 106 frequency is very less near 1-1.30pm at strand cinema bus stop and the bus that comes also is only till churchgate. Please incarease the frequency of the bus at this time and dont make the bus only till churchgate as then there is no bus then for half an hour. Increase the frequency and also dont make it only half route as it is very inconvenient for all passengers...
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suryaprachi
from Mumbai, Maharashtra
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service / from 3.10pm not a single bus going on to. almost 1 hours.

Address:400067

From 3.10 pm to 4.05 almost 1 hours. Not single bus going on charkop — santosh nagar route. Most of the time 345 bus not running as per schedule time.in google map shown after every 15 min bus frequency. From 3.10 pm to 4.05 almost 1 hours. Not single bus going on charkop — santosh nagar route. Most of the time 345 bus not running as per schedule time.in google map shown after every 15 min bus frequency....
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H
hiphopvan
from Mumbai, Maharashtra
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545 ltd

Address:400042

Hi team,

Bus 545ltd from airoli to andheri via bhandup east, does not make it's noon trips to bhandup village, the bus driver skip and take it from eastern expres highway and the passengers waiting for the bus in the village are stranted until other buses come in which delays a lot

Looking forward to get this issue fixed

Regards
V dias
[protected]...
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M
Md makbul
from Mumbai, Maharashtra
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very pathetic service of malvani bus depot

Address:400095

Very pathatic service and bad behavier of driver, cunductor, depot security and bus starter.

Tell me lie.

I call to the depot get lie answer.
Tell me one person bus coming in 4 to 5 minutes but no one bus came after 1 hour till.

I go to in depot got a reply bus not available, driver not available.

But i want to reply for fare.
Fare increase properly time to time but...
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A
anees fynd
from Mumbai, Maharashtra
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complaint of light bill increased

Address:Mumbai City, Maharashtra, 400037
Website:[email protected]

Complaint of light bill has increased of my
Dear sir / madam,

My self bashir ahmad khalil ahmad khan
My consumer number is[protected]*6
My complaint is my electricity bill increasing in every mont please check
My bill process problem or other issue in meter,
(I request you to solve my problem as soon as possible)

Kindly do the needful and acknowledge.

Eagerly...
+3 photos
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J
juhi p
from Mumbai, Maharashtra
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best buses are never on time (83, 84)

Address:Mumbai City, Maharashtra

This is with regards to the bus numbers 83 and 84 which have pathetic timings especially in the morning
I travel from santacruz to worli daily and depend on these buses
The buses are always late and hence i am never able to reach on time
I have complained in the past as well
They work okay for a month or so and then they are back to their pathetic work ethics
How can they even hike the bus fares if their...
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Guljeet Kaur
from Mumbai, Maharashtra
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no bus service during peak hours

Address:Mumbai City, Maharashtra, 400056

Myself ashneet singh.. I am leaving near 7 bungalows bus depot... Currently i am studying at smt. Mmk college (Bandra west).
My college starts at 12.30 pm.. So for reaching college on time, i want to catch the bus @11.00 am.
Everyday i reach 7 bungalows bus depot @11 am.. The bus to my collage are 355, 200, 255, 4, etc.. But i am not able to catch any of these bus.. These bus are never on time. They have very low frequency....
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J
Jitu Prabha
from Mumbai, Maharashtra
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reinstatement of street light pole number cs6

Address:Mumbai City, Maharashtra, 400002

I have given so many complaints on phone for reinstalling street light pole, which is removed by best men 6 months back, even after reminding plenty of time, only one answer i could get that is light pole is not in stock. We local people are facing lots of trouble because of darkness from late evening to early morning. I request you to execute the reinstalling work of light pole. I give the details of removed pole was bearing number cs 6....
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