B.E.S.T. Undertaking Complaints & Reviews

Best at mahim has done some wrong wiring to restore the power cut at mahim west area - pink rose society 400016 on account of which the power for water supply has stopped. We have not been able to get water in our houses for this connection. All helpline numbers are either busy or disconnected or not reachable. We have already filed the complaint but no action has been taken. Because of best wiring issue why are we citizens suffering for water supply?? Need urgent help

The electricity supply has been stopped for one phase of bsnl transist quarters, cadell road, prabhadevi, dadar (West). The online complaint has already been lodge and complaint no. Is 12. There is no action have been taken till time. Due to non supply of electricity water supply of building have been stopped. I hereby requested to look into matter as urgent and do the needful.

I from dharavi, ganesh rahivashi chawl,
Mukund nagar, opposite ongc.
Their is no electricity in our area from yesterday. We complaint about this issue their is no action taken by anyone and they are no attaining our call. They are avoiding our phone calls. Their is many baby in home. Please take the action about this issue immediately. Or give the mobile number of your senior officer

We are facing a huge problem at krishvi heights, next to kulkarni opticians at prarthana samaj, girgaum. No power, no water since more than last 28 hours. And we are stuck on 21st floor.
The electricity board are not even picking up our calls. Mumbai police have also been alerted but still no change in our situation.
Please help resume power back asap.
With no water and with no power we can't move anywhere from the 21st floor.

Hemangi

There is no electricity in our building and near by building also.in our opposite side electricity have come but in our side there is no electricity. Our bldg address is 75 ali umer street next to kazi street near pydhonie mumbai 400003 your complaint no. Is also not working nobody is picking up the phone we are having much trouble pls do the needful

I paid online rs. 4050/- via net banking for electricity bill from www.bestundertaking.net

Kindly follow detail of bill and payment,

* bill detail*
Mumbai:- 400008
Road:- sir j. J. Road
Bldg name:- united apartment

Consumer no:[protected]*
Consumer name : - shirin mansoor ahmed shaikh
C. A. No:- 2393350
Bill amount :- 4050.00


* payment detail*
Payment mode :- online
Payment gateway :- net banking
Bank: - state bank of india
Amount paid: - 4050/-
Payment bank ref. Id:[protected]igabwybmy8
Payment date/time: - 25/08/2017 (9:10am)


Sir, amount rs. 4050/- has been deducted from my account, but i didn’t get receipt or receipt was not displayed.

No task appear on payment info page, and no update in "list of latest payments made".

Kindly do the needful action for above details.

I paid bill online on your website, amount deducted rs. 547/- but bill not paid, i tried to contact you o many contact numbers, but some people says talk on another no., numbers are wrong or they dnt receive the call if receive they disconnect it. I tried many contact no. To contact you. Plz revert.
Con. No.[protected]
Transaction date - 26/8/2017

Subject :- excessive electricity bill. Consumer no.[protected]
Respected sir/madam,
This is to complain you that my afore said consumer no.[protected] is having excessive bill inspite of paying every month on time before due date.
I had already paid 5200rs bill for the mont of july-august but after paying still i am havng a new bill of the same amount. Comparing our usage 5200rs is too much.
Request you to look into this matter.
Please check the images enclosed.

I used to travel daily from chincholi bunder to charkop depot
From last 2 days bus frequency
Is very low
No bus for one hour.

Dis kind of bad service.
Make the mumbai public to search for the alternative like ola uber etc.

We middle class people can't afford alternate service.

If dis happen again and again
No will wait for best bus

Sir our electricity is not functioning since past 5 o clock in the morning. We have launched a complaint for this and the complaint no 2934. The complaint is not resolved still. The best undertaking is working but there is no result. Please solve our query as it is leading to a lot of inconvenience to the people residing.
It a request, please look into it..

Today i got up in bus no 320, bus registration no mh 01 la 5428, from chandivali junction. It was standing as the signal was red. When i asked the conductor to give me ticket for ambedkar udyan, l&t, he gave me ticket for morarji nagar. And gave me back 10 rs only as i have provided him rs 20 note. When i asked that he has given me a wrong ticket and also took 2 rs extra, he started shouting as i have boarded the bus in signal so he charged extra. It was wrong to give wrong ticket to commuters and again misbehaving with them. As the conductor gave me wrong ticket and didn't want to change it, he blamed me. Pl look into the same.

Dear sir,

This is to notify that bus no 449.. Starting from dharavi depot has been discontinued.. There is only one bus enroute to reach our destination on time & that has also been stopped. Which is leading to a lot of problems to us,... We are so many people facing the same problem,. We had called the depot and requested to start the same. They did for only 2 days and stopped again.

Reason there is no income from that bus... Which sounds disgusting. Its publice transport for the public.

We request to start that bus immediately...

Appreciate support.

Dear sir,
This complaint is regarding by best electricity bill. My customer no. Is[protected]*7. I reside in a-703, ashok gardens, tj road, sewri west, mumbai - 400015. I have made an online payment of rs11090/- for my electricity bill on 24th july, 2017. The same was paid through citibank credit card and as confirmed from them, the payment has also been released to b. E. S. T on 25th july through approval code 727575. The same is not reflecting in payments received in the bill which has got generated on 11th august, 2017.

Request you to kindly look into the matter and resolve.

Regards,
Sumit pradhan
Mobile : [protected]

Dear sir. Me and my 1 year baby travelling 15 no bus to j j hospital to antop hill church. All buses are empty in antop hill stop only 5 to6 passenger was in the bus. N conductor is seen my volet.in my volet my 10 g gold chain and 500 rs cash is there. At that time my baby is crying i kept my bag in side the my sheat n given the botle to my baby. That time conductor told me whos bag is this i told mine. And my stop is come and i quickle get down.in my stop i remember my purse in the bus i called stop the bus but never stopped any more i seen that conductor is taken my purse but draiwer n conductor not stopped the bus anymore. After that i take another bus of anik depo and reach there but condutor is finish his duty and hurrly go to the home. After i confirm is no called him but never receive the calls of there college. I also trying to call him but he never give positive response. I complain to police station they support me n they give application to cctv futage of bus. They told me it take 76 hours after that u get futage of bus but today all most months they never provide any information. This is the mumbai buses perform. We can not find one thing if in future major accident is done then how will catch the criminals and how we stop the crime in the bus. Every body come in bus and doing what they want. Pls guide me other wise i filled case against bus conductor vithal gude. I provide my tiket detail.

Thanks
Mehrunnisha shaikh
[protected]

We are Facing Unlimited Power cut in Sionkoliwada, in each month we face power cut in our area, i don't know why this happened we always pay Bill on time and this behavior not changing, Because happens rare in Rainy season but now in each month it happened. what is exact issues don't understand, why they are not providing proper services for which they charged yo us
And Yes we always pay BILL on time without any any fail . this is not a VILLAGE.
DON'T THINK ITS A VERY CHIP that BEST Charging it Bill and not providing its services . This is Unbearable now
We are facing this issues from last 3 years But nobody notice this nor attention to us, " They said to complain our seniors like Aanik aagar depo or Head branch ( WADALA Best Office ) which we complaint but stil we facing this power cutting every time .
I AM NOT UNDERSTANDING WHY ISSUES NOT GETTING FIXED .
BEST Workers come and repair it and go away like always Not FIXing this issues
'THIS IS NOW BECOME HABITS FOR THEM .
PLEASE STOP THIS IF BEST IS NOT TAKING ITS RESPONSIBILITY THEN, IT IS BETTER LEAVE AND WELCOME OTHERS TO SERVE AS AS THEY ARE FAILED IN PROVIDING SERVICES

I am a residence of jivlapada my son shubham goes to don bosco high school at 7 o clock. While going he goes to dattani park bus stop. It is a severe delayed of bus due to my son reaches late. I m giving a severe complaint because from one week my child is standing at the with heavy bag. From 7 to 7.30 none of the bus of gorai depot is coming and this is happening too much and when the bus is coming it comes only one bus and it is full of passangers and not getting place to sit. The bus no. Are 226 and 461 and as 309 comes from 8 o clock. I would take a severe action about this and will go to higher authority. I request if the busses are cancelled at this time please keep at least one bus to go. Thanking you in anticipation.

My customer number is[protected]*3 & dayek number[protected] my metare number is f148015 my name is abdul rauf qureshi my complaint is because of mistake best undertaking my house bill converted into commercial bill and at place of 400 to 500 i have to paid 1500 to 1600 every month plz do something i am common middle family type person. Plz help me out from this problems.

Dear sir,
I am traveling between mahada chandivli to jabhul pada but the bus driver was not to stop in jabul pada station he will stop in maniklal. Lt will be a long distance to jabhul pada. I am walking in long distance.
The bus no was 421, and timing was 12:15 to 1 pm. Plz action fast. The bus driver was rudely talking to each one. If the action was delay than become write to letter rto office and complaint of bus driver

Dear sir,
I am resident of acme complex, gmlr rd, goregaon-w. There is a bus stop right outside our complex. Due to this bus stop we are unable to move around freely. Request is to either push the bus stop 250 meters ahead or 300 meters behind from the current spot. This will help the residents of our acme complex.
At this bus stop local people from the slums nearby sit and drink alcohol at night making it difficult for the cops to spot these trouble makers.
This bus stop has become a safety hazard and hardly any passengers board or alight the bus at this stop.
I sincerely hope you will look in to the same immediately.

Im a student... I m really frustrated about the frequency of 223 bus plzzz help
This bus comes after exactly one hour also while going from meetchowki to thakur..
Thanks god theres a stop otherwise while coming from telephone exachange... Theres no stop... Big surprise!!!
I have to stand for this bus for an hour always..
I appeal that... Plzzz i request you to pass more buss of 223... Otherwise i would sujjest everybody for ur travelling purpose never to choose this bus... Totally frustrated thats alll /: (