B.E.S.T. Undertaking Complaints & Reviews

Dear sir,
Consumer No.[protected] Bill For Mar 2017 Rs.600-00 made through Bank of BAroda net banking account on11/4/2017.( Transaction Date:11/04/17Transaction Type:DR Transaction Amount: INR 600.00 Transaction Description:eBanking : 64461422/L156103_BEST Underta) . Although amount was debited to me Internet banking account, receipt is not generated and payment is not updated in the system. Please look into the matter and rectify the error at the earliest. Thanks and regards

Dr. Shekhar Bhojraj

On 10 Apr 2017, I paid the BEST Bill for Mar 2017 (Amount : 23040/-). At the last step of the net banking process, it showed an error. However the 23040/- has been deducted from my bank account. A bill receipt was not generated. Also the BEST site is not updated with the payment details. It is asking me to make the payment again.
Consumer no:[protected]

Dear sir,
Consumer No.[protected] Bill For Mar 17 Rs.510-00 made through ICICI Bank online banking account on 9/4/2017.( Transaction ID[protected] dt 9/4/2017) Although amount was debited to me Internet banking account, receipt is not generated and payment is not updated in the system. Please look into the matter and rectify the error at the earliest. Thanks and regards

R D Baliga
The New India Assurance Co Ltd, Mumbai central.
Mobile [protected]

I have made a bill payment of Rs.1490. My account has been debited however the BEST Undertaking online payment shows payment details not shown. While making the payment on the last stage the of the procedure error had occurred but payment was deducted. Please the status of payment update on the BEST Website.

Has the payment come through since the website yet asks me to make the payment.

Consumer no.:[protected]

I have made a bill payment of Rs.2000. My account has been debited however the BEST Undertaking online payment shows payment details but the PP status shows 'N'. Also the bill no. is not reflecting. While making the payment on the last stage the of the procedure error had occurred but payment was deducted. The status of payment was updated the next day on the BEST website.

Has the payment come through since the website yet asks me to make the payment.

Consumer no.:[protected]*9

Dear Sir/Madam,
I am a doctor working at Nair Hospital. My online bill payment of Rs 2020 by net banking has not been completed, though my bank account is debited of the amount. Following are the details:-
Meter No[protected]
Payment date- 03/04/2017 3;30;04PM
Payment Recived on - 03/04/2017 9:18:10PM
Paid Amount - Rs 2020
Payment Mode - Net Banking
Payment ID[protected]
Transaction ID[protected]
Receipt Number[protected]
Payment Type- Bill
PP- N

My due amount is yet showing as Rs 2020, & the website shows the following details of my payment. Kindly look into the matter & revert back.

Regards
Dr Kanchan Rao Singh
[protected]

I already bill pay on line to you. And bill amount-2237/ is already cut my account. But I have no received any bill receipt payable to you. Please resolve my problem as soon as possible.

My Consumer no-[protected].
Merchant Reference no[protected].
Transaction Payment I'd no-[protected].
Transaction Reference no[protected]..

Thank you.

Customer account no:[protected]*3
Consumer Name: Ali Mohammed Haji Abdul Ali
Payment for the month of March 2017
Bill Amount: Rs.1540/-
Payment Reference Number: 03008
Bank: HDFC

Made online payment on 3rd April 2017 of Rs.1559/- towards March 17 electricity bill.

I made on online payment via HDFC Bank Credit Card ending 9734 on 3rd April for my electricity bill. The payment had been debited to my card for the amount but your site came up with a page stating the process cannot access the file and when I go to B.E.S.T.Site for the payment status, the above mentioned bill still shows as payment outstanding. Please ensure the adjustment in my next bill and do not mark any late payment charges.
Please confirm and revert.

Customer account no: [protected]
Consumer Name: SMT KALINDI M. NAVALKAR
Payment for the month of March 2017
Bill Amount: Rs.3620/-
Payment Reference Number:[protected]
Bank: HDFC

Made online payment on 2nd April 2017 of Rs.3620/- towards March 17 electricity bill.

My bank account has been debited for the amount but your site came up with a page stating the process cannot access the file and when I go to B.E.S.T.Site for the payment status, the above mentioned bill still shows as payment outstanding .

Please confirm the above payment and please send the confirmation on the registered mobile number or email id...

Customer account no: [protected]
payment for the month of March 2017

Made online payment on 4rd April 2017 of Rs 1520/- against my electricity bill.

My bank account has been debited for the amount but your site came up with a page stating the process cannot access the file and when i go to b.E.S.T.Site for the payment status, the above mentioned bill still shows as payment outstanding .

Please confirm the above payment and please send the confirmation on the registered mobile number or email id.

Made online payment on 3rd April 2017 of Rs 710/- against my electricity bill date 27th March 2017. My consumer number is [protected]

My bank account has been debited for the amount but your site came up with a page stating the process cannot access the file and when i go to b.E.S.T.Site for the payment status, the above mentioned bill still shows as payment outstanding .

I did the same process again and again Rs. 710/- got deducted so in total i paid Rs.1420 /- for a bill of Rs. 710/-

Please confirm the above payment and adjust against the above mentioned bill without any late payment charges and refund the additional money or adjust with next bill and send me a confirmation on my email id

My consumer no is[protected]. Name. C.L.Nandanpawar. On 4th April I made a payment towards March 17 bill for Rs.796/-. The amount was debited on my card ending with 9683 but receipt of payment from BEST was not generated and the payment is not reflected in history. I request you to refund that amount back to my account and inform me so that I can make second payment. Matter urgent.
Thanks. C. L. Nandanpawar. Director Doordarshan Mumbai. [protected]

I made online payment on 03/04/2017 of rs .610/- against my electricity bill no.[protected] for period 3/02/2017- 6/03/2017.My consumer[protected]*9
My bank account has been debited for the amount but your site came up with a page stating the process cannot access the file and when i go to b.E.S.T.Site for the payment status, the above mentioned bill still shows as payment outstanding .
Please confirm the above payment and adjust against the above mentioned bill without any late payment charges...

I made online payment on 06/04/2017 of rs.420/- against my electricity bill no.[protected] for period 15/02/2017-20/03/2017.My consumer[protected]*0
My bank account has been debited for the amount but your site came up with a page stating the process cannot access the file and when i go to b.E.S.T.Site for the payment status, the abovementioned bill still shows as payment outstanding .
Please confirm the above payment and adjust against the above mentioned bill without any late payment charges...

Yesterday, I was travelling by 201 BEST Bus from Goregoan to Bandra in evening about 5.30 pm. I was carrying a pass & a Rs. 50 ticket that is valid to travel anywhere between Dahisar to Bandra. On request to show pass by conductor, I showed him the pass. Then the conductor started giving me a lecture that I should always show pass & ticket together. I agreed to it & assured him that next time I would do the same. Even after acceptance, he kept on lecturing me. I told him to keep quite & stop the misbehavior for which he started abusing me.

Request the authorities to take a strict action. His batch number is 114775. Infact when I told him that I would note his batch number & lodge a complaint in depot, he was not at all worried about it & willingly gave me the number.

My BEST electricity customer number is[protected]*9. It is on the name of my House owner "Sri M.N.Chokhani". My bill of Mar 2017 was Rs. 910. On 31/3/2017 around at 5:52AM I paid my bill via online and I got SMS from bank that Rs. 921.51 is deducted but after 1 hr processing of payment page, payment didn't happened and my amount is also not refunded. Transaction ID 817075.

Sunil KT,
[protected]@gmail.com
[protected]

Hi all,

This is mariappan pillai, i done my payments through online debit card via hdfc bank, mumbai at best16661, kindly confirm whether the payment has been done or not. (Payment done on 03-apr-17, timing 03.11. P. M.)
Bill amt is 1164.48/-.

Reference#:[protected]. Payments status not shows in there webiste (http://bestundertaking.com/electric/iis6954.asp).

I spoke to best landline # they said that there is a site updation is going on.

Amt debited from my saving a/c...

Regards,
Mariappan pillai.

I made online payment on 29/03/2017 of rs.1, 180/- against my electricity bill no.[protected] for period 31/01/2017-01/03/2017.My consumer refr.Is[protected]*9.
My credit card has been debited for the amount with transaction ref.No.[protected] but when i go to b.E.S.T.Site for the payment status, the abovementioned bill still shows as payment outstanding .
Please confirm the above payment and adjust against the above mentioned bill without any late payment charges.

I got the message that bookings have been cleared but I have not received my even after one week, On approacing the agency they are dilly dallying and complaing that short supply of gas and also those who have withdrawn subsidy on their own will be 2nd priority etc. This clear harasment since I have withdrwan subsidy on hearing plea from the Primeminister of country even though Iam elgible for .subsidy

Today morning (6th Mar 2017) between 8:15-8:30 am as I was driving for my office, on the W.E. Highway, I saw this BEST Bus MH01 LA6485 blocking the way of another company Bus and having an argument. It happened near Kandivali. As I reached the Goregaon Flyover (near Oberoi Mall), I was ahead of this bus and proceeding slowly as there was heavy traffic. Suddenly I saw the bus speeding up and overtook me to again have a feat with the Company Bus (it was white Bus). In the process it hit my car badly and though I stopped my car and kept honking, he never bothered to look even. Then again he went ahead and blocked the Company Bus and the whole traffic came to standstill. I too got down from my car and shouted on him but he was least bothered. The Company personnels also screamed at him. I should have clicked a photo of the driver. Seeing people gathering he quickly started moving away. I managed to click a photo of the bus from the back. Can you tell me how you will compensate for the damage done to my car and what action you are going to take on this driver? Had I been speeding, it would have been a fatal accident.