B.E.S.T. Undertaking Complaints & Reviews

No regular bus service
I everyday travel back from work at 4pm and there is no 707 bus from inorbit bus stop going towards bhayandar
This happens everyday
I even called the depot and they say that there is staff available but there are no buses for them to drive
I don't know who's lying and then they disconnect the call
I have to wait for 45-55 min everyday in order to get the bus
And then the...

Dear sir,
Please note that the reading mentioned on the bill is wrong. The reading no. is incorrectly noted so the total bill value goes higher then the actually electricity used and actual rolled units.
We have submitted many complaints to the concern BEST department, but not received any satisfactory response from your end.
Hope you will understand and will resolve our issue as soon as possible.
Customer no....

I was travelling from borivali west to eksar raod by bus route no.240 at around 7.30 p. m. i had boarded the bus no. mh-01-8833 and have to inform you that i had left one bus as the same was full and waited for another to get proper seat. the bus no. mentioned above arrived but before the scheduled bus stop the said bus driver stopped the bus before the bus stop and allowed passenger waiting for share autoricksaw to board the bus.
br...

I daily travel in bus number 27 and it's been approximately 1 year now. This bus starts from worli depot and I board the bus in Gandhi market bus stop to reach vikroli bus depot in the evening time by 5. I am doing night shift and therefore have to reach my office before 6.30 pm. It takes approximately 45 mins to reach vikroli depot from Gandhi market.
Previously this bus used to come in 15-20 mins gap but now since August the time...

Dear/madam,
Please find attached elecctycity bill. My complain in registered in two time before long time but few month right bill sent me but august month bill high amount bill sent me.
Please resolved this case & recheck our meters & changed bill amount.

Tanks & regards
Suresh mishra

Mobile number - [protected]...

Dear Sir, Madam,

This is to inform you sir that I am getting excess bill for the last 4-5 months as I have no other appliance except fridege, Tv and lights which I use and also most of the time I am out of the house and I feel I consume less electricity
Please send some of your concerned person to check
Kindly do the needful
Regards
Padmavati R shetty...

I received a Bill of Rs. 11180.00 for July 2016 - which is way above my normal average bill. Since the amount was over the ECS mandate - I paid the bill promptly by cheque on 29/07/2016 and which has been cleared and acknowledged.

For your information I had hand delivered two letters on or about 31st July or 1st August 2016 and which have been acknowledged by the ward office.
One letter Subject is this "Excessive Bill"...

Dear Sir / Madam
Good Evening

This is to inform you that, I Jolson owner for consumer no:[protected], receiving huge consuming charges for my Meter every month, I am suspecting there is some problem in my Meter, My Meter no: D023441. So requesting you to please check the meter and if you come across any issue with the meter please take immediate action.

For August month the Charges is Rs1900
For...

My Consumer number is[protected]*0. For the month of July they have added an adhoc charge of INR 10, 243 which is not for electricity consumed. There is also no explanation of what this charge relates to. I am hardly there are home for 10 days in the month, so there is no way i can consume as much electricity. Also see the number o[censored]nits consumed which clearly is not very different from last month. Request to get this charge cancelled and...

Mh 01la 6963
After crossing sion bridge going towards matunga bridge bus driver was driving bus like riding bike and while overtaking my car he accidentally touch my left mirror, was got scratched and got marks also but after then he purposely overtook to my car just because i stopped my car on that spot and tried to get out from my car to see how big was that scratched. But he not only overtook my car but he purposely pushing me to...

Yongsters sports club is organizing ganesh utsav at building nos. 6 to 14, sardar nagar no.4, sion koliwada, nr. Gtb monorail station and have erected huge lighting with lot of halogen lamps, etc.

They have not applied for power connection for this purpose and have taken illegal connection by directly connecting to the main bypassing meter from building nos. 6, 7, 9, 10 and 11.

Kindly send your vigilance team...

As I see my Bill details, the charge of Rs.143.58/-, 145.64/-, 142.55/- & 172.42/- for the months May 2016 to Aug 2016 respectively for the purpose of Loss recovery of Best bus transport. So can you why this charge are paid by my family. The loss which suffering by best transport are totally because of poor management as per the news. I need total clarification about this deduction and also need guideline from your side how you can directly...

All the street lights on st. Michael school marg mahim are off. We have being trying desperately to contact the fault control center on 2445 1060, 2445 6611 & 2292 0549 to report this for the whole night, but i cannot understand how all lines can all be busy all the time. It is very depressing.
Please do look into this & see that these lights are on tonight, as it extremely unsafe for the residents especially ladies, on the dark street.br...

Sir,
The best undertaking allotted the mob. No. [protected] from their corporate office but said sim card is not used for single call and i have not made any application for the sim card and knowing this fact your office sending me alleged pending bills and also sending the outsider agency persons engaged by your office for recovery and they are giving threats for recovery of alleged pending bills without supporting any documentary...

I travel daily through 181, and it has became a headache now, the bus doesn't come even after waiting for an hour and when after a long wait bus comes it is always full.
In morning from 8.30 to 10 a. M
In evening from 6.00 to 8.30
We cannot expect any 181 on time.

There are so many people who daily waits for this bus

Please increase the frequency of 181....

On the 17th of august 2016, opposite to trident, nariman point, my car was smashed because of negligence and rash driving by tanaji tukaram hugle. He is a best bus driver whose bus number is mh-01-la-5125. Bus route number is 108
The accident happend right opposite trident hotel, nariman point. I was travelling with my family which consist of me, my wife and my daughter. The bus was going towards churchgate. My car was on the opposite...

I am nilesh modekar. On 17 august i boarded in bus no. 27 at 10 am at shreyas cinema stop and asked for surya nagar ticket. But the conductor (Batch number jalgoan 53364) charged for 14 rs and gave me the ticket till gandhi nagar. When i asked him again the ticket for surya nagar, he said bus don't have a stop of surya nagar. But bus did stopped at surya nagar. Please look in to this matter at earliest...

Respected sir
Sir i am very high depression for charges bill amount bill amount is 16120.00
Customer no[protected]/6
Date july 2016
My meter no is - b144976
Sir i inform u my meter resident
So why given highest bill charges
Sir i cannot afford bill amount to pay best undertaking electric bill association
Sir i am worker my family is big so
Sir how can i manage highest bill amountbr...

I am a senior citizen and i go daily from r century bazar to vanitha samaj in d evening 4.30pm... I have to reach at 5pm... Daily i stand dr till 5 and i never get a bus i wait for 45 min nd finally have to cab it up... U say use bus but where is d bus this is everyday story... Everyone in d stop is complaining of d bus nt coming on time... At a gap of 15 min atleast 1 bus should come... Here daily 40 to 45 min one has to wait for 83/84......

Non functioning of street light

Sir,
I am residing at Pakhari Lane Worli Village, Mumbai - 400 030 the street light of our street is not funcitioning since long back.

I am residing at Pakhari Lane Worli Village, Mumbai - 400 030 the street light of our street is not funcitioning since long back.


YOUR EARLY ACTION IN THE MATTER IS ANTICIPATED....