B.E.S.T. Undertaking Complaints & Reviews

Ç42 bus from Sion to Dadlani Park, Thane never stops at the stop at Dadlani and moves away without information to passengers. The passenger thinks that still there would be time for bus to move hence it is away from the stop but its not likethat....

I boarded bus no. 384 from Sarvodaya hospital stop at about 12.30.p.m. to Santacruz domestic airport. Ticket fare is ₹22. I gave ₹102 to conductor as I did not had change. He asked me to give change or get down for which I didn't agree and asked him to return change once u get it. For which didn't agree. As bus reached kamani stop he came to me and took the money and said he will return the change once he get it. I saw him collecting...

Dear Sir / Madam

This is to inform you that my consumer number[protected]*8 - having meter number G094126 of Zainab Mulla Esabhai Sanchawala residing in Sharafally Mamoojee Building, 36 Pais Street, 3rd Floor, Room No 31, Byculla(West), Mumbai 400011.

I was shocked to see the Bill Dated 22-02-16 amounting to Rs 1780/-

Our average consumption is always between 180 to 200 units.

Request...

Consumer No.[protected] *6

Request to check our excess billing amt though our usage is very minimum first we use to get 600 to 700 rs amt and now it is coming to 1100 to 1700 rs.
Also every month we are charge best transportation loss charges which i wish not to pay and demand refund for all the amount paid till not and not to charge in future bills any more.

Your prompt reply and action in given credit...

I am a regular commuter on the rout of bus no. 33 from shivaji park to odhieara adarsh nagar.
I often see a regular conductor mr. Santosh Murkar
Badge no.195367 conducting this bus which reaches shivaji park at around 9.2- 9.5 am every day. This bus is usually not very crowded when i board it but gets crowded mid way.
I generally get comfortable seat when i board but on 17 February the bus was unusually crowded and...

Dear Sir,

For more than 3 months my meter is not showing the reading and its BEST that is sending me the bill every month.

I fail to understand how a government organisation like you can charge customers like this. It's been 3 months now.

I am a resident of Sion Raheja Regency and flat no 301. I thought that the BEST changes meter automatically but it's been more then 3 months now.
br...

Dear Sir / Madam
My Self Vijay Kumar Mantry

Sir Mera Light Bill One Months Ka 45 000 /- Aya Hai Not Response Any Employees Off Wadala East & Colaba Branch I. Am Not Pay Bill 3 Lakh Bill


Cont No [protected]. 2 and No [protected]...

Dear Sir, every month in my bill the units charged are in excess of 150 to 200 units more than actual used. I keep checking and write down my units almost everyday. Many times no one comes to check the meter and collect the units used so when I get the bill it shows 200 units charged more than my usuage.This is going on since more than a year.Pls.check...

I was driving through Juhu Tara Road when the driver of captioned bus overtook my car thereby brushing the car and breaking my Left rear view mirror as well as damaging left side body of car. This happened today around 08.30 PM. Being a Public Transport bus I did not stop the bus to avoid inconveniencing the Public. However I brought to his notice at the next Bus Stop .As usual he denied his fault. But the damage to my car has...

Best is charging me very high and wrong bill since last three months. I am mumbai resident and my best area zone is E-ward at which i had visted to reslove my issue but the customer exectutive is not interested to resolve my query...

Respected sir/mam, i mr.Jatin s.Doshi. My consumer no.[protected]*8. In my every best bill your deducted best departments loss amount. Why i bear this loss? please give reason why? so i am requesting you, please refund me this amount which i paid to you. Thanks, regards, jatin doshi...

बस चालकांना बस स्टाॅपवरील प्रवासी दिसत नाहीत काय? आज दिनांक २९ डिसेंबर २०१६ रोजी संध्याकाळी ६:२५ च्या सुमारास ३०३ नंबर ची बस महम्मद इस्टेट या स्टाँपवरुन न थांबता गेली. मि...

Sir, Many times I have seen vehicles parking very close to bus stops which violation of law and is causing unconviniace to the commuter, may be this is happening with blessing of traffic police departments even your department is not complaining against it. Probably your department wants keep eyes close, I attaching some photos for the same...

Respected Sir, My average bill ranges from 750 to 900 but in the month of November 2015, we were shocked and surprised to see a huge bill amounting Rs.8, 839/-. We are sure there is some technical mistake due to which such an exhorbitant bill amont has come. In this regard, We hereby request you to kindly waive off the said bill and sent the correct one and henceforth please be assured before issuing such bill. Thanks and regards...

As per consumer act fare any public transport shall be as much distance travel by consumer.but bus fare is not same for less distance.for example if i am travelling from powai plaza bus stop to jumbo darshan stop via sakinaka then best bus conductor will give tiket from IIT market to jumbo darshan with 22rupees but if i ask chakala bus stop instead of jumbo darshan bus stop then 18rupees ticket. my request is to BEST go for exact fare...

Sir, My average bill ranges from 3000 to 5000 but in the month of November 2015, we were shocked and surprised to see a huge bill amounting Rs.10, 316/-. We are sure there is some technical mistake due to which such an exhorbitant bill amont has come. In this regard, We hereby request you to kindly waive off the said bill and sent the correct one and henceforth please be assured before issuing such bill. Thanks and regards Abhishek...

Consumer no.[protected] ADD :- Chatai Chawl Number 2 Room Number 5, J B Road, Cotton Green, Mumbai :- 400033 My electricity bill is too high since past 4 months. it's near about double as compare with old bills.Pls look into this on priority and adjust with my future billings. My electricity bill is too high since past few months....

Respected sir / madam Subject == my name is swapnil sunil shivalkar...i had complaint against best conductor of his arrogancy word use to me and arguing with me in dis-respect manner... (05/11/2015) today i had traveled with best bus from worli village bus depot . To elphinston road The fare of ticket was rs 8...as usual i m using smart card from 4 years... Unfortunately yesterday on 4/11/2015...my balance was over at night...yesterday...

Sir, I am Charushila P Kamat Sr. Citizen residing at B-201, 2nd floor, OM Shiv Co-hsg Soc, Pandit Satvalkar MArg, Mogul Lane, Mahim, Mumbai- 400016. Consumer No.[protected]*3 Account No. 2045044. I have received bill of Rs. 4250/-. In AUG'2015 Nobody was staying at home as we were went to our native place. before this month also room was vacant and sometimes used by our relatives that is also on Saturday & Sundays.Then also we received high...

Since three - four months I have observed BEST undertaking is charging a separate head named (Transport Loss Charges) which is felt like on heat on our pocket. Need clarification how this charges calculation is and no notification that till how long this charges will be levied on BEST power consumer. Also currently fuel prices are below inflation mark then why still consumers are charged with above head whereas Undertaking transport cost...