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B.E.S.T. Undertaking Complaints & Reviews

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Last updated Apr 9, 2024
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B.E.S.T. Undertaking Phone Numbers

Phone
+91 22 2372 6983
1108
447
+91 22 2414 6262
462
202
+91 22 2418 0016
190
124

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Fax
+91 22 2418 7322
+91 22 2372 4657

B.E.S.T. Undertaking Website

B.E.S.T. Undertaking Head Office Address

Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba
Mumbai
Mumbai City District
Maharashtra
India
400001

B.E.S.T. Undertaking reviews & complaints page 55

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S
shahnahar
from Mumbai, Maharashtra
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Complaint received for disconnection notice for consumer no.2020046694

Address:Mumbai City, Maharashtra

Refer your ref no. DN/GS/24/202/201409/[protected]/2014 for disconnection notice for above mentioned consumer no. If you go to our record, last more than 20 years we cleared all our bill with in time. Regarding this bill we not received the bill then how we pay the bill. You are giving discount for payment made in 7 days of the bill date. As per our record we not get proper time to made payment to avail prompt payment discount. Kindly...
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sunilk76
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequency of bus no. 289

Address:Mumbai City, Maharashtra

The bus no. 289 from kandivali station to Green hills in lokhandwala township has a very poor frequency. Against this, the frequency of bus no. 287 for thakur village and 300 for thakur complex is much better. People have to wait for so long in the queue and mostly in the evening, the queue is extending beyond the waiting area on the road. There is no point to complain to the best people there as they do not have any answers. Even if there...
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chimanlal c.sheth
from Pune, Maharashtra
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wrongaly credited

Address:Mumbai City, Maharashtra

cus. no.[protected]*1 Minaxi arunkumar sheth Dear Sir, we have recd last 3 month excess credit amount of as per last bill Rs. 36092/- credit balance, but we inform to you we have no any deposit to b.e.s.t payment, we request to you kindly check and clear this matter so we can paid our actual bill amount ....
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pritamndada
from Mumbai, Maharashtra
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Increase in Units consumes

Address:Mumbai City, Maharashtra

the units consumed almost tripled in the month of Sept 2014 (190 kWh) from August 2014 (73 kWh). The maximum units ever consumed during the last year was132 kWh in the month of October 2013, when we had a fridge. Now there is no fridge with us and our lifestyle hasn't changed that drastically to triple the units consumed. we have no extra appliances than what we have in the last 6 months. then why this much variance in the bill? bill...
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mjaybharat
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus Number E60 from Deonar to Borivali

Address:Mumbai City, Maharashtra

Hi, During the peak hour for past 4 weeks we see that the buses between 11:00 a.m to 1:00 p.m are cancelled without notice. Due to this commuter waiting for this bus has to stand 1-2 hrs in the bus stop in anticipation of bus arrival. On inquiry with the conductor it was found that no buses are available at the Deonar depot. As per the schedule provided for E60 we expect bus in every 20 min but don't see the same being implemented. Can...
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jitendra botadra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

best driver heat from back side, route no.296, kandivali,mahavir nagar.

Address:Mumbai City, Maharashtra

best bus driver hit me from back side, rout no.296, near my house rajvaibhav krupa, mahavir nagar, kandivali, w-on 2/7/14, at 8.50pm, bus no.MH 01 LA 5714, DRIVER NAME PRAKASH ANNA JADAV, NO. 96008, while i was standing on my activa scooter.he hit me from back side which resulted in tearing my left knee ligaments. i am on bed rest since 2/7/14 still today. now i want be able to travel ny train & he maked me handicapped.i have lost...
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jasbir singh matta
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ractification in Address Mentioned on my Electricity Bill

Address:Satara, Maharashtra

Sir / Madam, My Consumer No is[protected] Name Jasbir Singh Kartar Singh Matta Address Mentioned on Electricity Bill Flat No 412, 4th floor, Rehab Building, JK Basin Marg, Punjabi Colony, Sion koliwada Mumbai - 400 037 You are requested to Rectify the said Address to Flat No 412, 5th floor, Om Shiv Shakti (G.T.B Nagar) SRA Co-opeartive Housing Society Ltd, Guru Tegh Bahadur Nagar, Punjabi Colony, JK Basin Marg, Sion koliwada Mumbai...
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bmahen
from Mumbai, Maharashtra
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energy bill is exorbitantly excessive!

Address:Mumbai City, Maharashtra

We observe a gross discrepancy as our energy bill is excessive for Last three months. Our Bill amount is exorbitantly very high. This is In spite of reduced usage and can also be verified from previous records for year of the same month. While checking also it is noticed amusingly some neighbors have ZERO or reduced bill when the use is uninterrupted and regular..! Kindly sent us your representative and check our meter and take the necessary...
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JPG14
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No buses

Address:Mumbai City, Maharashtra

My complaint is fairly simple... The AS 461 bus operators, starters and persons involved with this transportation route are all care -less. None of them care about passengers, about their travel or anything.

CAse 1 - Monday 11th August 2014. I was waiting for the bus since 8.05 pm at the Borivali Bus Station (West) bust stop near the BMC hospital... I watched six AS 461 buses turn into the lane towards Gorai Depot, but not...
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Amrit Devichand Sanghvi
from Mumbai, Maharashtra
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Excess bill

Address:Mumbai City, Maharashtra

Amritlal devichand sanghvi
My customer no.[protected]*8 & meter no. is D926808 for the period 18-6-14 to 18-7-14 bill amt is Rs.5090/- This is quick more because our used is not this much since we are using. please look into the matter.
Tel : 23810091
Email : [protected]@sanghviimpex.com...
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Shraddha Natuskar
from Ahmedabad, Gujarat
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about irresponsible behavior of bus conductor and driver

Address:Mumbai City, Maharashtra

Today morning, date 30 July 2014 around 10.10 am, i tried to catch BEST bus (bus no. 201, MH01 AP0238) from jogeshwari station to my office. Even the bus was being quite empty and i was the only one to board the bus the conductor and driver too didn't wait for me to get into the bus and driver drove the bus in full speed because of that i collapsed badly on bus door and saved myself from falling on ground. I complained to bus conductor immedietely...
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blackyraj
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Its my second complaint to you for changing the meter

Address:Mumbai City, Maharashtra

Its my second complaint to you for changing the meter, my meter is giving me a bill of rs.600. Which is huge for me because i have some appliances in my home and i stay alone . Previous moths i geted a bill of rs.420 . And this month rs.600 . A huge diffrence . Its my second complaint . No one came to change or repair the meter till date .
I have
1. Tubelight= 1
2. Fan= 1
3. Computer = 1
4. Induction =...
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preshit01
from Mumbai, Maharashtra
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Bus stand is not there

Address:Mumbai City, Maharashtra

We are travelled from malad to malvani village by 272 bus. But in the malad station for 272 bus stop there is no bus stop. So people who are coming late, they make the second que. This is very troubling for the people who are in the first que. Because the people in the second que will move ahead. So please take action & make the bus stand to avoid this....
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ajayso
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BEST bills tripled in 3 months

Address:Mumbai City, Maharashtra

I;m hard working person pay my bills on time. I have been noticing for past 3 months my electricity bills have trembled. • May – 9100 • June 14100 • July 23300 I don’t have any new electric appliance in my house. My usage is reduced in the month July onwards. I still see my bills trembled. I would appreciate if this matter be looked into immediately. My Address is Ajay Solanki A/104C Simla House Nepeansea Road Mumbai...
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sarasamma
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess billing

Address:Mumbai City, Maharashtra

Last three months our Bill amount is very higher. Instead of previous year of the same month and more than double.
Kindly sent us your representative and check our meter and take the necessary action at your earliest.

Our meter no. F094483 LT II a/B and Cons. No.[protected]*7...
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Address:Mumbai City, Maharashtra

Dear sir / Madam, Which we are receiving light bill mentioned address is wrong. So Kindly change my address. Old address :- J selvaraj Nadar, G FL RM E85 2/4, saibaba nagar, 90 feet road, mumbai 400017. New address which we recieving is :- J selvaraj Nadar, E 85 2/4, floor grd, block 9, transit camp, mahatma gandi road, jeet nagar, dharavi, mumbai 400017. Thanks, John Paulraj [protected]...
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Nilima Desai
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late timings of bus no. 226,461,309 in the morning and in the evening

Address:Mumbai City, Maharashtra

Bus timings of Bus no.226, 461 and 309 are very late in the morning from 8.30 to 9.30, since 1st June none of these bus came between 8.45 a.m.to 9.15 a.m at gorai bus depot.We request you to arrange for more west buses at least on pick hours (office timings) so that we will reach office in time.In the evening timing between 5.45p.m. to 6.15 p.m. also only one bus comes at pathanwadi stop, Please arrange for more buses from Dindoshi Depot...
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agarwal_rakesh81
from Pune, Maharashtra
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AS 525 Bus

Address:Mumbai City, Maharashtra

1) This bus irregular in evening time from L&T, have to wait for hrs to get this bus. 2) This bus charges are like Rs. 61, Rs. 71, Rs.81, having this odd amount always create coins issue, why not BEST change it to 60, 70, 80 respectively like what NMMT does 3) This bus doesn't stop at Gandhinagar Junction its very important stop as it connects JVLR to LBS road also to Kanjurmarg station...
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Cyrus R. Bharucha
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

On-line payment of Electricity bills.

I have been regularly paying my electricity bill thro' the net (internet banking), but since the past 3 months, my registration thro the ICICI Bank gets rejected just before the bill is due for presentation. I keep re-registering but the status suddenly changes to Invalid as the presentation date nears. The enquiry with the Bank states that I check with the billing authorities as the problem is with the presentation. Kindly let me know...
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Anil Thakar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Update of Bus Pass

Address:Mumbai City, Maharashtra

Before 4 days I have renewed my BEST Pass online. My Customer ID is[protected] and Card ID is [protected]. I Got online receipt also and it is clearly mentioned on receipt that it can be updated with conductor on Bus. Today I board on bus No.MH 01 LA 6600(rout No.310 Doubble Deccre) as per my rout, conductor said that your pass is expired and it cannot be updated in the machine with him. I have also showed receipt what I have got online...
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