B.E.S.T. Undertaking Complaints & Reviews

Hello Sir/Mam, There are 4 to 5 buses for lotus or nehru tarang from mumbia central breez the bus no. are 166, 125, 357, 91 but from last 15 days the fequency of buses are very bad.The bus is use to come after 40 mins approx and the bus driver of 125 always use to fight with ladies passenger he use to say come on back side otherwise i will stop the bus.My question and complain is that buses are not available on time so crowd increases...

Hi This is mail regarding request for New BEST Route, I’m a commuter traveling daily from Vakola/Santacruz to JB Nagar from last 3 years and I’m finding it very difficult to change multiple buses to reach my destination, and also there are also lots of commuters travelling on the same mentioned route… There are available buses 181, 312, 39, 395 & 321 but any of these bus doesn’t have a stop of JB Nagar (ANDHERI...

Dear Sir, I have quarter at Nair Hospital where I have not been staying since August 2014.I go there occasionally and my consumption since last six months have been from 34 to 40 units. However the consumption from 31st Jan 2015 to 2nd Feb 2015 has been shown as 234 units.My meter no is G 951222 and bill no[protected] Kindly do the needful. Regards, Dr Reena Set Professor Additional T.N.Medical & Nair Ch Hospital Mobile [protected]...

Andheri Depo (West) Varun Laxmi Indstrial Estate La Janari - 235, 242 Hya Bushiche Drivers Faar Slow Madhye Bus Ghevun Jatat Morning Sakalchya Veles 10.30 To 11.30 Chi Vel Purn Office Time Asto Jithe 12-15 Minits Madhye Bus Jayla Pahije Tithe 25-30 Minits Bus Jate Tyamule Office Madhye Late Mark Hoto & Bossesche Aikayla Lagte & Paymets Cutting Hotat Bushiche Bhade (Fare) - Rs 10.00 Tevdhech Ghetat - Tarihi Lokanla Traas...

Condition of Bus stop close to Shivaji statue at Deonar Depot for buses towards Chembur/Sion etc., is pathetic. No shelter has been provided and there is no place where passengers including children, ladies and senior citizens can wait except on the road in the midst of traffic . The pavement just behind the BEST post (with the bus numbers) is now occupied by a Vada-Pav booth, which does all the washing on the pavement and a manhole cover...

Hi, This is regarding electricity bill not being received for past few months. My Consumer number is :[protected] Address : Shri J.G.L Fernandes 5, Alice Court, Mogul Lane -400016 The bill was last paid for November 2014 amount: Rs.40/-. I have been paying online. And for few months I was getting Rs.40 as the bill amount since nobody was staying. Now since December people are staying and consuming electricity but we are nit getting...

Hello, With reference to consumer number[protected], Mr.P.D.Vaidya Please check why our bill is coming so much higher for last 3 months, also note that we do not have air condition at home where as others even after consumption of air condition they are not getting higher bills compared to us, Please check and revert back. Your prompt action will be highly appricated . Thanks & Regards, Rajan Kisan Dhumal C/o P...

You have charge heavy amount of Electricity Bill where there is negligible Consumption of Electricity. Our consumption units in every month are as follows. Sr No. Month Electricity consumed units Bill amount 1 September 2014 160 5, 130/- 2 October - 2014 600 13, 170/- 3 November[protected], 760/- 4 December[protected], 450/- We request you to check the meter & take proper reading on our complaint & send...

MUMBAI WESTERN SUBERBAN THEIR IS HEAVY TRAFFIC ON S.V. RD., LINK RD. AS WELL AS WESTER EXPRESS HIGHWAY . ONLY SOLN. FOR THIS IS THAT WE SHOULD HAVE SEPERATE LANE FOR PUBLIC TRASPORT WHICH WILL DEFINETLY INCREASE THE EFFICIENY OF TRASPORTATION & HENCE PROFIT TO THE COMPANY IN TURN IT WILL DISCOURAGE INCREASE NUMBER OF RIKSHA . AT PRESENT ON ROAD IT IS VERY WELL OBSERVED THAT 8 OUT OF 10 RATIO OF RIKSHA EVEN IN PEAK HOURS. THIS SUGGESTION...

To, The BEST Senior Electricity Officer, Dadar. Subject: Exceding Electric bill Respected Sir, My consumer no.[protected]*2 and eletricity bill in the name P. Selvaraj Nadar. As we observe from last few months the electric bill amount it just increasing month by month and details as follows: Month Year Unit Amount Jul 2014 217 Rs.1510 Aug 2014 382 Rs.3080 Sep 2014 0 Rs.110 Oct 2014 183 Rs.1170 Nov...

I an Nikunj Thakkar and I live at 703 M-7 A Wing near sundarvihar hotel pratikshanagar Sion east. I have been using power supply from your company and never has my bill crossed 300 Rs. My avg bill amount is around 250rs per month. However for the previous month my bill came arnd Rs. 1580 which was a huge shock. I assure you my usage has been normal and there has been no new electrical appliance or anything new bought last month. I have already...

BUS Rout no 312 from-Agarkar Chowk (Andheri Rly. Stn. (East) To - Pratiksha Nagar Time - 0630 am @ Vijay Nagar Bus Stop Date - 16th Dec. 2014 The bus of a/m details going to Pratiksha Nagar, drove past speedily without halting at Vijay Nagar stop. wihtout picking up the waiting passengers. I am 77 year old Sr. Citizen. There were other sr. citizens and some school children waiting for this bus. We all were put to a big hardship....

Dear Sir /Madam This is regarding repeated offences of 2ltd BEST Bus Conductor & Driver on en-route Bhendi Bazar towards Electric House. Today at Bhendi Bazar stop, 2Ltd bus driver/Conductor stopped bus at roughly 25 to 50mtrs away from 2Ltd.bus stop and tried speeding away almost instantly on stoppage, without waiting for running passenger who were waiting to board the bus. There were small school going childrens and old age persons...

Hello Sir, Today 01st Dec 2014 I have made online bill payment of Rs2475 towards bill no[protected] dated 12/11/2014. My bank account has been debited for Rs2475 but I received message as transaction failed due to Invalid credentials or insufficient fund or cancelled by users. Please see attached Bill copy, Bank Statement and Error message, Request you please let me know what to do. Thanks Ravindra Mer Email : [protected]@yahoo.co.in Mobile...

Dear All, I have made a written complaint regarding my meter is not working to your office on 22nd Sep. Also the meter man had submitted the complaint to your office stating that the meter is not working, he was giving the same average o[censored]nits for the past 3 months. This months bill I get the no. o[censored]nits which is much more than what I use. Please look into the same asap. Regards, Swarn Kanta Gupta #[protected]...

I, T.Buddhanathan was in receipt of final bill after submitting the necessary documents including security deposit original receipt, under ref; V-1945185 dated 27/10/14. As on today, I.e., 8/11/14 I have not received the refund of Rs.1004/- from BEST. There should be single window system since, the system of payment/receipt ought to have been fully computerised to avoid corruption and middle men for such payment/receipts in near future....

using residendial electric supply for many years. from 2013 bill comes to upto 150000. i am a middle caste family please calculate as per new meter reading. i request yoy to send as per using electric supply. many times i paid bill with contact your officer and reduct bill and i paid but as per my job i can not come g north dadar office. so please attend my complaint sensitively. please solve this problem immediately....

MY CONSUMER NO[protected]*6, MY ADD- ASHOK D AHUJA, A ROAD PUSHPAKUNJ 3RD FLOOR FLAT NO - 301, CHURCHGATE MUMBAI - 20. WITH REGARDS TO THE ABOVE CONSUMER NO I WOULD LIKE TO STATE THAT IN-SPITE OF GIVING COMPLAINTS TO THE BEST DEPARTMENT I GET THE BILLING OF AVERAGE[protected] RS, WHICH IS NOT THE USAGE AS THERE IS NO ONE TO USE THE ELECTRICITY IN THE DAY TIME AND THERE IS NO USAGE OF AC. WE WOULD LIKE YOU TO CHECK THE METER AND DO...

This is to bring to your notice that, regarding Misbehaviour of the BEST bus Conductor holding Employee Code No, 112409. The said conductor misbehaved with me on 18/10/2014 at 4:45pm where I was travelling from Mahakali to Andheri Station Bus Route No. 333. I got the bus from Holy Spirit Hospital stop. The conductor not yet reached back where I was sitting in the mean time bus reached to between Nelco and Chakala. He was standing before the...

Every day it has become common observation for bus travellers at Borivali station and on other end at chikuwadi the buses simply don't arrive for a long time like 20-40 mins and suddenly three buses of route 245 come simultaneously in a gap of minute of each other ..and then same one hour wait followed by three buses one after another ...today 02 Oct 2014, I reached Borivali station at 17:00 three buses arrived at 17:40 that made us wait...