Bharat Petroleum [BPCL] Complaints & Reviews

pl do needful

I have the registered consumer from M/s Laxmi Enterprises, Nayapalli Bhubaneswar (IRC Village, near Gandhi Market Complex). On this month (April 2010), I have booked the gas on 12.04.2010. But, still the gas has not delivered to me (17 days from the booking date). If these problem persists from your end, then I will go the consumer forum for the benefit of consumers.

what is your Phone number of Laxmi Enterprises, bcz when i call to 3295871, there is no reply from your end. Plz stop this kind of bad service. Plz provide correct number to the consumers. I also send the mail to your Authorised Officer Mr Nishant Kumar for this bad service.

I request you to please look into the matter and please make sure that these things are not happening in future.

Anticipating your quick action.
(B.

Dear sir,

I have Bharat Gas connection No. 18145 which I booked on 18/12/2010. Till now we are geting the gas. Varsha Enterprise told me it will take 18 to 20 days from the booking date . Confirm me is it correct ???

Thnaks & Regards,

Radha Krushna Patra

Dear sir,

I have Bharat Gas connection No. 21152302 . I booked the gas which ref no is 59643487.Till now I do not get the gas.
Thanks & Regards,

Debani prasad mishra

Dear Sir,

I have recently got transferred my connection from Jaipur to Bangalore.
When i went to Bangalore dealer ( with Termination voucher), he denied for giving a connection as my connection is only 2 month old.

As per him, connection should have 8 month old.
Please suggest is there any rule from Bharat gas that connection should be 8 months old.

Please reply.

Dimple Abhichandani

I got transferred to AmalapuramEast godavari dist, Andhra pradesh from visakapatanam dist, Andhrapradesh. I've submitted my cylinders and regulator to Bharat Gas Agency at my previous residency. Also collected all necessary documents. Now from last more than one month I'm struggling for transferring my connection to Amalapuram(Mohan enterpries Agency). Saying non availability of online information, I'm not getting the connection. I don't understand why Bharat Gas people cares more vendors than customers.
Pl help because everybody knows about the importance of GAS, now my life becoming miserable.

sir i have a ges connecton my consumar number is m 1949. my connecton in rajasthan in(tonk) disstrict deoli town our last booking is[protected] &our last dilivari date is[protected] this is 28 days after dilivary but your distribution days are after booking 15 days. please cheak our distrybuter.our distrybutercode is c.c.551706 the name of his mohan gas distrybuters add. of him janta coloni, back of busstand, deoli 304804 (tonk)rajasthan

Dear Sir,
I am a consumer of bharat gas and agency name is Shanti gas service Gurgoan in Chakkarpur. we had faced a problem a leakage of Gas from cylinder.Emergency contact No. written on booklet is mere formality. One land line no. is not reachable and as far as Mobile no. that is not picked by any executive.
Further we tried to contact Call centre of bharat gas but no proper response from them also.

At the end of an hour wastage I was standing on the same place from where I had started and I have no other option just to put my cylinder to keep in open place and keep trying those phone No.

bharatgas — Leakage in new cylinder

we have lewakage problem in new installed gas cyclinder,
when we switch on the nozzle after installing cyclinder a with the sound of gas is leaking fast in the air so, please come and take care us.

bharath domestic gas — gas leakage

my gas cylindar is leak in this morning that is iam call to the agency but the agency does not take the phone . they are regurarly irresponsible for the customer to give the service that iam complaint wih you regarding to this letter please take necessasory action the negligence of the customer.

thanking you

saju.s customer no. 382
sajjainivas,
arattupuzha north po
thrikkunnapuzha via
alappuzha, kerala

Bharat Gas — Gas has leakage and still there is no replacement

Hi,
I am staying iin PImple Saudagar and I got a gas cylinder on 18th July. This cylinder has leakage which we saw later. Now when we informed the office still there hasnt been any replacement till date. I have got fed up of calling the person.No action is been taken till date.This is annoying and resiky. Have kept the cylinder in Terrace since its very risky.

regards,
Prasad

LPG domestic Gas — leaking of gas cylinder supplies

The customer service of iocl is very poor. We have been delivered a leaking cylinder and when we called at iocl service centre no one recieved the call. our gas distributer is m/s TRIVENI GAS AGENCY, triveni nagar shopping centre, gopalpura bye pass road, jaipur and our gas connection number is TR-10013 in the name of suresh chandra gupta, 267-gayatri nagar 'A', maharani farm durgapura, jaipur, rajashan.Today the delivery man has delivered a cylinder but later on it was found that is rapidly leaking and it is apprened that some untoward incidence may occured despite our taking preventive measures. Imediately we have telephoned to your gas agency[protected] as well as your customer service centre[protected] but no one has respondesd till now. Tommorow is the raksha bandan holiday.IN view of the above facts you are requested to depute delivery boy to give us new cylinder and take this leak cylinder imediately and obliged us. Please note that we shall not be responsible for any damage caused due to this leaked cylinder lying in our lawn. Please take necessary action and inform us at[protected] or [protected].

I completely agree with the complaint registered by mr s.c.gupta.The service is very poor and many a times I have also suffered the same problem.

Sir,
I am a customer at Kochi having two cylinders. Evenafter taking two cylinders, I am unable to get continuous service to my requirements. Your Ernakulam Branch Insists (very rigidly) that after supply of one cylinder, bill for the next supply can be printed only after 25 days, whereas the cylinder supplied, lasts only for 20 days. Thus I am not able to get the service for 5 days in a month. Can't you think about changing the gap from 25 days to 15 days so that customer satisfaction can be increased. Hope the needful will be done at the earliest.
Yours Sincerely,

(CP VARGHESE)

SIR today 25 nov i am givan complain morning our dealer name is balaji gas delar.gas leaking problam.but no responce.5 hour pass.but nobody com.

Dear Sir,

Myself promod Kumar from Delhi.i have booked my cylinder on 17.01.10.but tillnow they didnot deliver the cylinder.this is normal problem.they donot pick phone also.
we need your help to solve this problem.I am facing some problem due to not reach cylinder timely on my home.they always take one week minimum.

thanks
with regards

Promod kumar
[protected]
consumer number- 8722
Distributer- M/s ashwani enterprises
Ashok nagar
code no.-143374

The same problem we are facing right now. The cylinder they provided is leaking but nobody is bothered to pick the call. I have tried around 10 nos. but all in vain. Need to ask the officials who would be responsible in case of casualties. Are you waiting them to happen ???

your Service in kalewadi, pimpri pune is not good as it is in Kasarwadi. i think u can give agency to another member. they take extra money on Every Cylinder. and also bonus of Rs 50/- in Every Dipawali. how we give Bonus to them if we have not getting bonus. IF we cant give them extra money or bonus next time they cant give us cylinder.
we will give them extra money but they give us cylinder on time 2 time. But they cant give give us cylinder within time also. what is ur companies service.
this is not happen with us. please take a action on them.

Sir,
I am a customer from bhopal and i am having a problem with my regulator and when i went to the local gas agency from where i hv purchased my connection.They have checked the regulator and even they are saying that there is a problem in the regulator and now they are again forcing me to buy the gas pipe of Rs 190 after that only they will change the regulator.Sir this is total fraud never expected this from company like Bharat so sir kindly look into the matter at the earliest.
Thanking You,

Sonal Sisodia
[protected]
Consumer number-510413
Distributor-Abhishek Gas Agency
Amrit Complex, Ashoka Garden.BHOPAL-462023

Bharat Gas — Leakage of cylinder

I am a consumer of Bharat Gas and my agency is Sarala Enterprises. My consumer number is 15933

Please attned the same

Dear Sir/Madam,

The bharat gas claims to deliver the gas-cylinder to its consumer within 24 hours of booking.
here, we had booked our cylinder on 29/09/2010 at 10.30 a.m. for delivery but we have advised to make the phone call on 07/10/2010 and thereafter we will be confirmed whether we will get the delivery or not on the day concerned. we have only one cylinder and yeasterday day morning our cylinder have been empty . we have no another fill cylinder.
Second thing the agency telephone no. generally not responding properly and sometime does not listen the consumer dificulties and put off the phonbe.
My first request is kindly call the ageny and why they make so 09 days delay for delivering the gas.

Agent Nmae: Shree Gas Agency

Address: At/P.o. Basudevpur, Dist. Bhadrak, Orissa
Phone No.[protected]

Come and visit at the agents place wait as a common man for one hour
you will come to know many more things

So, Kidndly give the instruction to your agent treat the best and please give the order for immedaite delivery of my gas.


With Best regards,

Rashmirekha Panda

Consumer no. 1922
At. Sugo, P.o Gopal Jew Sugo, Dist. Bhadrak, Orissa
Mob. [protected]

My Name is Mo. Shakeel R/O 199/2 Moonga nagar, Delhi 94.
My Consumer No. 3818 in Bharat Gas Agency, Ashiwini Enterprises, Ashok nagar Delhi .
I had registered a request for the home delivery of 1 Gas Cylinder on 01 Sep 2010. I got my booking no. 2947773. Till 02 Oct 2010 I didn't recieved any cylinder from the agency. Than I made another booking on 02 Oct 2010 (Booking No. 3600932).
Till today (14 Oct 2010) I haven't recieved any cylinder from the agency.
Please do the needful.
ASAP
Thanks N Regards.
Mo. Shakeel
Mo. [protected]
Email. [protected]@gmail.com

Bharat Gas Lpg Cylinder — Gas leakage from cylinder

Sir/madam,

New cylinder leakage . pl. replace the regulator and cylinder.(5.12.2010)

contact no [protected]
[protected]

Regards

Raj kishore

sir /madem

My name is nageswarrao i am the custmer for Ramaniya agency he is once deliver the cylinder next cylinder take time next 20 (twenty days)only he will be booked next cylinder and then next 10 to 15th days only deliver the cylinder now improwd the days i was booked now after till 18 he will be not supply he said two days wait because plant will be dealy the supply this true or not .suppose it is true why dont you publish the media or paper

Dear Sir,

Myself Shravan Kumar Jha from Mumbai .i have booked my cylinder on 25.02.11.but tillnow they didnot deliver the cylinder.this is normal problem.they donot pick phone also.

we need your help to solve this problem.I am facing some problem due to not reach cylinder timely on my home.they always take one week minimum.

Thanks

with regards

Shravan Kumar Jha
[protected]
consumer number- SG28100
Distributer- M/s Sai Gas Agency
Evershine Nagar
Vasai - East

Dear sir,


My name subasa chandra patra from Orissa district of cuttack. I had booked my cylinder 29.3 2011 but I did not get cylinder till 18.3.2011.then I contact our dristributer but they did not picked phone. I try agane and agane they picked phone 20.3.2011 .they said me we try to give your cylinder tomoro but I did not get .I contact 22.3.2011 they said we unable to give your cylinder . if your nesesery you com and take your cylnder.then I went your dristributer and took a cylinder from distributers godowen by my motorcycle. Next I booked my cylinder 26.3.2011but I didnot get till 11.3.2011. They donot homedelivery .If they homedelivery they demand 20 rupees extra per cylinder.

consumer no-3175
Mob-[protected]
Dristributer-Udaynath Bharatgas
dristributers code-168130

I tried calling Bharat gas emergency no. Given in d website and guy who picked up says it's wrong number. I hv been trying the other numbers. No one picks up. The emergency numbers given to me are[protected] and 27915385.

What kind of emergency service is this?

Sunita

same here, it is really bad that such a big lpg gas company does not have any helpline number. i am also facing the same problem n trying to search any number for cylinder leakage

my consumer number 41138 Santoshi gas service Delhi facing the problem of cylinder leakage its really bad a poor service. no one is there to help us out in case of emergency even they do not have emergency number in Delhi .
Deepika Manik
[protected]

AS TODAY IS SATURDAY AT 11.10 PM I FACE THE PROBLEM OF LEAKAGE, SO FRO LAST 30 MIN. I AM TRYING THE NO OF BHARAT GAS WHICH IS [protected], [protected], [protected], 155233, 66910581, [protected]. ALL THIS NO. I TRIED, SO R NOT VALID, SOME JUST RING, SOME SAYS WRONG NO... NOW TOMORROW IS SUNDAY, MY FAMILY IS IN TENTION . WE R SHOCK FOR THIS SERVICE, IT IS SUPRISING JUSTDIAL ALSO HAVE THE SAME NO. I REALY DONT UNDERSTAND HOW GOVERMENT ALLOW THIS COMPANY TO OPERATE.. AS THEY R PLAYING WITH PUBLIC...

CONSUMER NO 3486

SALVI

I stay in Anushaktinagar Mumbai & an employee of Bhabha Atomic research Center Mumbai. My new cylinder does not fit properly & the gas leaks. I tried every possible number / agency as was detailed in the website of Bhart Gas. Either the phone number is switched off or the staff from M/s Radha Gas Agency Vikhroli (Customer emergency agency as per web site) simply does not respond to the ringing calls. They have disconnected my calls at least 50 times. They have not responded to my SMS also. Trouble is my problem is not yet solved. I have even sent messages on the Facebook page of Bharat Gas. It seems there is no official deputed to oversee this aspect of their business.
Can anyone help me please. I am ready to pay applicable service charges to whosoever solves my problem.
Avinash Mujumdar
[protected]
Mumbai

REGISTER MY MOB.NO

I AM UTTAM KUMAR PRAMANIK . I CONSUMAR OF BHARAT GAS .MY CONSUMAR NO 66858943.I REGISTER MY MOB. NO [protected] .

Transfer gas connection

I submitted all document for transfer to other agencies because Koderma gas agency's delivery service is very poor.

We found that the new gas cylinder that we were trying to connect had some leakage. This happened on saturday night {28/1/17}. Tried calling the emergency no mentioned in the bharat gas book but the recorded message said 'this code does not exist'.

Then we got the emergency helpline no of bharat gas from Just dial. When called it kept ringing nobody picked up the phone.

It is quiet shocking that gas leakage emergency helplines are not working & what are the people supposed to do in case of any eventualities...

Jayanti Ray, consumer no.17986, 29/1/17

We found that the new gas cylinder that we were trying to connect had some leakage. This happened on sunday. Tried calling the emergency no mentioned in the bharat gas book but the recorded message said 'this code does not exist'.

Then we got the emergency helpline no of bharat gas from Just dial. When called it kept ringing nobody picked up the phone. We thought since it was sunday the office will be closed so again tried today which is monday but as usual no answer.

It is quiet shocking that gas leakage emergency helplines are not working & what are the people supposed to do in case of any eventualities...

Dear Sirs,
My Customer No.2126 in Bangaru sai Enterprises CC 661819 at Bhagyanagar Kukatpally.
I have already written a complaint to you on 16th of Jan 2010, But there is no reply or any action from your side.
When HP & Indian gas agencies in our area are supplying within 1 wk of booking Bharatgas is taking 25 - 30 days.
First of all they do not even take booking for 15 days after supply.
The staff in office are very rude, arrogant & do not even answer calls properly & disconnect obtrubtly.
When we go there personally they give unreasonable answers & treat us like a unwanted guest.
Last week that too on a festival day gas was over & refill cylinder was also empty.
When I called the agency for refill they have cut the call without any assurance.

Then I carried the cyclinder myself to their office & after a big fight they have given a cyclinder without seal & Bill.
Back in home when I have checked the weight of the cyclinder to my shock it was only 28 Kgs instead of 30.5 kgs.

Incedentally our area being a commercial place lot of street vendors & tiffin centers are using gas. One can see 8 - 10 cycliders lying in their back yard any time.

I strongly feel this agency is selling cyclinders at Black market.

Sir, I once again request you to investigate & take firm action on this agency in order to disipline the distribution.

Yours faithfully,

M.Anbalgan

PH.[protected]


CC: Deccan Chronicle, Enadu & TV9

Hello, I just got transferred my Bharat Gas connection from Bangalore to Hyderabad, and i am very new this city, Now i am staying at Secunderabad near Old Airport Prakash Nagar, But I am not able to find the Bharat Gas Dealers nearby, So please can any one give me the address of Bharat Gas dealers Near to Prakash Nagar?? Please do reply me.

Regards
[censored]al
[protected]

Dear sir,
i am having gas connection in Bangaru sai Enterprises at Bhagyanagar Kukatpally.
i am having single cylinder connection and i order for refill on 07th aug but still they are not given, today is 19th of Aug almost. 18 days, they given commitment of 1 week and last month i fought with delivery boy that he is demanding 15 - 20 Rs. more than actual cost, he is telling that it is delivery charges and i enquired at the same time to office they are telling dont give delivery charges, but they are not accepting, finally i given money because there is no way, he told last month that, next month onwards he dont want to bring my refill and you have to collect from Office only.
Is this way to talk with the customers and in my area almost all people having the same problem but there is no solution for this.
When HP & Indian gas agencies in our area are supplying within 1 wk of booking.
Bharatgas is taking > 20days.
First of all they do not even take booking for 20 days after supply.
The staff in office are very rude, & do not even answer calls properly.


Ramesh
[protected]

this is satish reddy, connection no. 39208668, in revathi star agencies, hafeejpet.

sir,
i have bokked my cylinder and the delivery boy din't gave the cylinder at our home. i called him but he said i have gone. did not responded after my call. he is not responding any more. i have no spare one.


satish reddy,
bachupally,
[protected].

iam subha kumar residence of wz-43 c, possangipur, janakpuri, new delhi . our consumer no. 11533. we have booked the gas on 6th of july 2009 and we have not got the delivery of the gas. when called they are giving wierd rplys like i[censored] have problem go to hotel and they are giving wrong timing and information . telling that they will do today or tommorow and we have no got the gas till today.pls look forward to this complaint as employee are not upto the customer satisfaction also they are disconnecting the phone when they are asked questions .is this the customer satisfaction that u provide .

I have connection of domestic LPG Gass connection no.27758 with M/S Dammo enterprises, 64-A, LIG Flat, Jhilmil colony, Delhi-110095.They give 3 numbers of phone[protected], 22146036,[protected] for booking riffils.But they are not pick up the call all numbers any time.At office of the distrbutor staffs are to much missbehaive with customers.
So, You are requested please look after about this distributor.
Thanks & regards
Rajesh Kumar Jain
A-60, Yojana vihar, Karkardooma, Delhi-110092
Mob:[protected]

connection of domestic LPG Gas connection no.rg10969 with surya gas agency jhansi.

booking sr. no. 187 dt.08/01/2010
complained on complain no.r-34 dt.14/01/2010

But delivery is not received so far.
You are requested to look after about this distributor.
Thanks & regards
radhey shyam, 2154/3, paani ki tanki ke paas, khati baba jhansi
Mob:[protected]

Dear Sir,

I am an customer of Bharat Gas having consumer no. 1469 since 1998. Bharat Gas claims to deliver the cylinder within 24 hours of booking. In my case I have booked my cylinder on 5/5/2009 Till today they did not deliver the cylinder despite regular reminder.

Actually I never received the delivery before 10 days. The delivery men claims extra Rs 40/50. They also proposes to place order through them not directly through the dealers. When I refused to do so they threaten me not to deliver the cylinder before at least 3 weeks after placing the order.

They places order on behalf of me (without informing me/without my request) and delivers the cylinder to others (not customer of Bharat Gas) for much higher price in BLACK. I have complained several times in dealer's office but they did not take any step.

I am not the only one who is suffering from these notorious and corrupted delivery men and dealers. Please do the necessary to help us.

Yous faithfully,
sunil gupta
S/O ganesh narayan gupta
gandhi smark road chaksu distt. jaipur
rajasthan phone no. [protected]


Dealers Details:

Oswal gas agency
Near NH No. 12 chaksu
distt. jaipur rajasthan
Contact person: BHAGCHAND OSWAL

LPG Gas — NO DELIVERY IN TIME

SIR,
NO DELIVERY IN TIME, MY DISTANS 15 KM. MY HOME TO GORDOWN , CON -[protected] EX ARMY SAMBHU NATH SAHA

Pl do not register complaints & waste your time .

Don't you know its futile ?

It is your fault that you are not having money . Show money to the corrupt bharat gas officials, this distributor & your worries will get resolved .

can bharat gas officials give a time frame as to when can this complaint be resolved ????
will they reply to this compalint ??
well i do not think so . welcome to india & bharat gas ...

my cons no 51022 id 1, 0000, 0000, 4032, 7701
subsity 181-29 dt[protected]
still not send my sbi bank chheharta
a/no 11959-[protected]
jagdev gas service office ;- work & coduct not satisfied
kuldip singh[protected]m
date 1-4-2016

I Mohiner Singh residence of Jhunir & customer of your gas agency in the name of Jhunir Gas Service Jhunir We all viliager's are facing problem said gas agency .

This agency has been issue many connection in differnt person's those person don't know he is the customer of Bp gas .

agency holder sale these clyender's in black market. Orignel customer facing problrm but black person's are very happy from said gas agency.

one request to you pls don't open my name in gas agency of agency holder because I am live in Jhunir.

Aapka
Mohinder Singh

Dear Sir

i was transferred from Bangalore to vellore & i changed my Bharat Gas connection too. We are trying to book for a gas cylinder, the suppliers in Vellore have moved from infantry road to else where, we have been asking them for the change of address & contact number they have not been able to give us.

How can the consumer contact them, without any intimation of change of address & phone no. We are finding it very difficult to book the cylinder. Please give us the right telephone no. The helpline no are of no use, they are just written helpline but no one answers the phone even after dialling a 1000 times, i hope somebody could solve this problem

Dear sir,

we have a gas connection in my name and my brother name .but my parent name in ration card . both are still in out side of country.how can register in on line .please provide in site name.

The phone nos 2520088, [protected], 42864646 are not working . Highly impossible to book the Gas cylinder .Pl tell us how we can do online booking.

Dear Sir,
I had booked the gas last month end and till now i havent received the gas . I had been trying to talk to agency and to inform that i would be out of town for 2 weeks and even then i couldnt get to them After coming back i am agian trying to reach them and i havent ssen any sticker on my door indicating that the gas was brought for delivery, , none of the numbers are reachable.
Comsumer # 48965

Kindly advise the numbers and how to get the gas delvered as my second cylinde wont stand for more than a couple of days, ,


Regards
Sreeja

colour problem

Dear Sir

370600 14.2 Kg Cylinder [protected] 1

This was my previous e booking details, But refill not yet delivered.
please do the needful & oblige.

Regards
Vasanth

not picking the telephone

Hi,

i am one of your consumer, put up in chinnapanahalli(doddanakundi post), blr. when ever i go and collect the cylinder we are forced to by a consumable product such as sun flower oil, wheet powder ect... if we refuse to buy we are not supplied a gas. is there any rule that a consumer should by a product.
does this happen in any other gas distributors.it happens only in bharat gas.i called up the indranagar branch to check the same even they say the company as advised to do so.

i would like to take this case to the higher level and would like to know who is the right person in bharat petrolium so i can take the genuin case legally.

people come from fare of place to collect the cylinder (some are below middle class) who bring only 340/- to buy a gas they are been refused a cylinder. what will they do ...?????

this is absolute day light robbery(marketing) by the distributors.

We are facing lot of trouble with this agency while booking the gas cylinder for refill. 1st of all according to their rule you can't book cylinder before 21days of delivery of one cylinder. Again after booking you will get delivery after 15 days. So 21+15=36 days you need to wait for one cylinder. But practically we will never get a delivery even after 36 days. We need to call them 100 times, most of time phone will be either busy or not responding. Luckily if someone pick the call you will get a response that there will be a delivery delay for at least 1 week, load is not there. It is happening every month with me and other people who have Bharat gas in our apartment. All are very frustrated with their service and rude stuffs. Planning to change the connection very soon.
My Consumer number is 48846
Latest booking number is 18322 For this booking already delivery is due but still they are telling another 1 week it will take. Pls suggest me what should I do.

This agency(MAHALAKSHMI ENTERPRISES) is worst in Bangalore . I have been in Bangalore since last 15 years and stayed at different parts of bangalore. Unfortunately I have to deal with this agency as they cover the area where I presently reside. And I never had a good experience in last 2.5 years with them.
Either while booking, while queryiing abt the cylinder delivery or dealing with the delivery boy or go to the gas godown(in Marathalli) for collecting the cylinder

Their phones will ring ring and ring when you call, or go busy other times. Whent by sheer luch you get the call received by the booking person, you will surely have extremely unfriendly experience talking to them.

Mr balakrishna will be there in office and they will say that he will be on leave for "next 8 days" whenever you want to talk to him.

Overall, a WORST possible service that anyone can offer..

Some more consumer experiences..

http://www.mouthshut.com/review/Bharat_Gas[protected].html

http://in.local.yahoo.com/bangalore/mahalakshmi-enterprises-bharat-gas-agency-51...⇄

http://in.local.yahoo.com/bangalore/mahalakshmi-enterprises-bharat-gas-agency-51...⇄



I am not sure why Bharat Petrolium officials are SILENT on the issues of the cistomers. Does it suggest that Bharat Petrolium officials are also...

Share your thoughts

Regards
Paras

Hi,

I too have booked the gas one month back and still waiting for the delivery. They never pickup the phone. I have to go their office everytime and after 5-8 visits, they would say that they it will be delivered the next day but it never happens. Again, you have to remind them and some day you will get it. It seems as if we are getting the gas at their mercy. I heard that if you are ready to pay that extra, you can get the cylinder intantly from the delivery boy. This is the style of fuctioning of MAHALAKSHMI ENTERPRISES agency.

Hope Bharat Petrolium officials take action on these issues.

Thanks

I saw many complaints above, If anyone want you can use following link to register complaint on Bharat gas site-

http://www.ebharatgas.com/ebgas/pages/general_feedback.jsp

Hi All,

Send an email to [protected]@bharatpetroleum.com with your complaint.

Also CC to [protected]@bharatpetroleum.com, [protected]@bharatpetroleum.com, [protected]@bharatpetroleum.com, [protected]@bharatpetroleum.com, [protected]@bharatpetroleum.com, [protected]@bharatpetroleum.com,
[protected]@bharatpetroleum.com.

It really worked when I lodged a complaint around 3-4 years ago. Mahalaxmi delivered Cylinder after making multiple followups with me and on my choosen time in late evening. :-) Should work now as well.

Some of them might have left BPCL or might have transferred to another departments but either of them should get our complaint. So send to all email ids.

Guys - please share your feedback if this works for you.

Regards,

Dear Sir..

My name is Harihara and have as Bharat gas connection located at Basavanagar. I have booked for refill 19th Dec...till date refill not happening. While i have called last they said it will happen in next week. Today i have called they replied that it will 4 more days. Please do needfull as early as possible.

Con No. 54918
Req. No. 12603

Thanks & Regards
Hariharan.

WORST EVER SERVICE

We are a consumer of Bharath gas, unfortunately under this MAHALAKSHMI ENTERPRISES INDIRANAGAR, BANGALORE, we have booked a refill, on 2nd Jan 2010. So far we have not received it.

We are facing lot of trouble with this agency while booking the gas cylinder for refill. 1st of all according to their rule you can't book cylinder before 21days of delivery of one cylinder. Again after booking you will get delivery after 15 days. So 21+15=36 days you need to wait for one cylinder. But practically we will never get a delivery even after 36 days. By the time it reaches home, the spare cylinder what we have will get/using will be over. We are left without cyl. We need to call them 100 times, most of time phone will be either busy or not responding. Luckily if someone pick the call you will get a response that there will be a delivery delay for at least 1 week, load is not there. It is happening every month with me and other people who have Bharat gas in our Street. We are very frustrated with their service and rude stuffs. Planning to change the connection very soon. Hope Bharat Petrolium officials take action on these issues.
Our consumer No.19507

Pls suggest me what should I do.

Thanks & Regards,
Surya

Sir with deep regret i would like to say that ur agency gives very poor service. i had booked a cylinder 3weeks ago(consumer no:13632), till date havent recieved it. & if v call up to the specified numbers, its never attended..or they say that we'l recieve it within another 15days...if not taken appropriate measures to improve your customer relationship, vl have to change our connection..n i know many of them will stand by us.therefore i request you to kindly look into the matter n do d needful...

Thank you,
Shyamala Ullas

mahalakshmi enterprises is worst agency, even after so many complaints, how come bahrath gas still waiting

after so many complaints on Mahalakshim Enterprises, Bharat Gas agency, how come there is no action till date

Mahalakshmi enterprises' service is really very bad. They have given so many phone numbers but most of them are always switched off. And they are saying gas will be delivered in 15 days but even after a month it is not getting delivered. They are selling gas in black. In other part of Bangalore other distributors are delivering on time, only this distributor is creating hell lot of problems. Their license should be canceled.

I found the address of Bharath gas official on their official site. http://www.bharatpetroleum.com/Footer/right_info.htm

This is the address of Central Assistant Public Information Officer for South Zone Bangalore. Under RTI they will be bound to answer your complaints so as to
1. what are the policies for taking a new cylinder
2. Whether is it mandatory to buy additional packages such as Juicer, Grinders while taking a new or 2nd connection.

Please dont hesitate but make use of RTI to dig for more info.

Shri Krishnanial A Du Parc Trinity,
7th Floor,
17, M. G. Road,
Bangalore 560 001
Tel. :[protected]
Fax :[protected] Karnataka

I visited this site to raise a compliant against Bharat Gas Distribution agency - Reshmi Gas Agency, KR Puram, Bangalore. After reading few of the already existing compliants, I am sure that there is no point in raising a compliant here, coz I really doubt if any action is being taken against the compliants raised here. If there was any action taken, then people would not be still facing such pathetic condition of Bharath Gas Booking service. I expect at least someone to pick the call for Gas booking, I am really tired of trying the following nos 28532301, 28532302, 28532308. Nobody picks your call. :(
Daily am wasting 1 hour of my time trying these nos.

Bharat Gas — distributor is worst- MAHALAKSHMI ENTERPRISES

HI

I HAVE A GAS CONNECTION WITH MAHALAKSHMI DISTRIBUTORS IN BANGALORE, WHICH IS THE WORST GAS AGENCY. THEY DO NOT PROVIDE THE CYLINDER IN MINIMUM 20 DAYS AFTER WE BOOK THAT AND AFTER WE GET THE CYLINDER WE CANNOT BOOK THE CYLINDER AGAIN FOR 20 DAYS SO IDEALLY WE ARE GETTIGN 50 DAYS ONCE. MOREOVER THEY DO NTO ANSWER THE CALLS, VERY WORST SERVICE, GAS BOYS DEMAND MONEY, THEY DO NOT DLEIVER THE GAS CORRECTLY, THEY NEED 50 RS EXTRA TO GIVE ON THE DAY WE GET THE GAS BILL FOR US.

THEY SELL THE CYLINDERS IN BLACK AT 800 RS, IF WE GO THEY WILL NOT GIVE US, IF WATCH MANS GO THEY WILL GIVE CYLINDERS FOR 800-850 LIKE THAT, IF WE HAVE TO TALK TO THEM IN PHONE WE NEED TO SPEND ONE WHOLE DAY TRYING CALLING THEM

I SHOULD SAY THEY ARE THE WORST MANY COMPLAINTS

Hi, Consumer no. is 62067, I have booked Bharat Gas( Consumer No:62067) last month on 27.01.2012 but till date i have not recd Cylinder as i am trying to call dealer on daily basis, but even after spending of more than 2-3 hours, unable to catch up over phone.
Kindly suggest what should i do.

Booking reference 26915236 done on 30 Sep 2012 under name Raghuraja Shetty.We have still not received the cylinder.
Tried to call all 3 nos[protected],[protected],[protected] and get the same tone.
Not sure if it is an engage tone or not.


Whom to complain.

Rithesh

Bharat Gas — Subsidy of LPG

Dear Sir, My self Mr. Manas Ranjan Das bearing gas connection no 65174687 never get my subsidy amount, for which I complained to distributor ( complain no - 649331 ) but there was no result found. Please do the needful.

petrol pumps are worse..no attendants...no air facility...bad toilets..bad behaviour

Very bad service ..bad attendants..no air facility..bad toilets...asking for extra money Many more

cancelled booking

I am already customer of Bharat Gas since 6 years In this month I have booked my Gas on mobile no [protected] consumer no 918 form Shree Vashnavi gas Partapur I would to know why you should cacelled my booking?

book for refill cylinder

i am trieng for last two days to book on [protected] number for refill booking it is not giving respons pleas advice us to book on net

delivery of refill

Dear sir, i have booked my gas refill on 27th.feb2014. but still not recived even i complaint on 14th march2014 to customer care of bharat gas they said that it will solve soon but no result till now. please do something. thank you

Registration of mobile

Dear Sir The registration of mobile from bharat gas and summit the from and you have infrom that at list 25 days what the procedure to u, you have no service of custmer.

Aadhar seeding & subsidy..

Respected Sir,
I have already submit aadhar in bank & gas agency but my aadhar seeding status not done. plz check & resolve problem.

My Aadhar no.[protected]
LPG no. 67640764
Bank details
A/c no.- [protected]
indian bank balrampur branch.
ifsc code-IDIB000B098