Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,
This is inform you that I have bsnl prepaid mobile no [protected] recharge on 17.10.2020 through official website bsnl online recharge portal Rs. 328, transaction ID IGAJQOAGO6 but it was failed to recharge. the refund of failed transaction is not been received.
Hence it is requested you to please take appropriate necessary action so that I can getting refund at the earliest.
Regards
Raghunath poria
ph [protected]

I have lost my mobile phone on 10/10/2020. The phone number needs to be blocked or deactivated. the said lost phone number- [protected]

Sir,
I paid the BSNL landline post-paid bill on 13 October 2020 through an online platform(Google Pay). But I accidentally ended up paying the bill twice.(paid the bill two times since the first payment was shown to be failure, but later it turns out that both the payments are indeed successful).

The bill number for which double payment was made is SDCKL[protected]. So I request you to check the payment transaction...

With subsequent complaints given to BSNL[protected] dated 03-jul-2020,[protected] dated 30-jul-2020 and[protected] dated 06-Aug-2020), the complaint gets closed with out the issue getting resolved.

With the line down since June 2020, we have not paid the generated bill from July onwards. Appreciate if the bill be revoked and cancelled.

From the last 14 hours my sim is showing emergency calls after restarting also

Dear Sir/Madam,
I am a bsnl landline customer. Recently i paid my landline bill twice through two different apps. I request you to refund my bill amount as soon as possible. My telephone number is [protected]. Bill number is SCKL[protected].Below i have attached the proofs of both the transactions.

Thankyou.

Dear Team,

During the Amphan cyclone in Kolkata the service got disrupted and even after complaining multiple times the issue didnt resolve and a regular bill was getting generated. Being frustrated with the issue we decided to surrender the landline and even then we no resolve of the issue.
The complaints were registered on 5th June 2020. Docket Number[protected]
Other one on 10th September 2020. Docket Number[protected].

Please help us resolve this issue.

For the last 2 months, I have been trying to Port out of BSNL Prepaid. I have sent the request for MNP 4-5 times but did not get any UPC Code. Every time I get the following message "UPC cannot be generated as there are subsisting Contractual Obligations with your service provider. Please contact service provider for further assistance".

I do not have contract with BSNL as it is a prepaid sim. I went to local BSNL office from I took the connection, but could not help me.

Also called Customer Care 4-5 times, they said that it will be resolved within 12 hours. But no respite when I retry it.

Kindly help as I am unable to use the connection due pathetic network and speed of internet.

Regards,
Ferdous Rahman.

HI My mobile number is [protected], i am getting indecent messages from 650500 almost daily regarding girls / actresses in Bikini along with Web links in these messages. please check who is spamming & stop this Immediately.

Dear Sir,

I am using BSNL post paid service. I have shifted my house. So, please change my billing address from my old house to my new house address:

Old address is : ABINASH KUMAR BARUA, QTR No. DZ5, OIL INDIA BUNGLOW, DULIAJAN, DIBRUGARH- 786602

New Address is: ABINASH KUMAR BARUA, BUNGALOW No. D+78, OIL Housing Colony, DULIAJAN, DIBRUGARH- 786602

With regards,
Abinash Kumar Barua
Bill A/C no.[protected]

After my validity expired i tried to recharge my number but it was failing. I tried through gpay and paytm

My mom had her sim blocked temporarily as she couldn't recharge due to a coronavirus crisis and she isn't technologically proficient. And now I cant recharge as it's showing "12-status-diameter_end_user_service_denied " .can you suggest any resolution to such a problem and what should I do to unblock the sim?

Complaint about my bsnl landline and broadband not working looks like dead.i have complaint for that but no one comes to check and resolve my problem.i have complaint again and again but staff behavior(amarsing bhai-[protected])rude behave n give excuse every time that yes i will come today tommorow every time so i want to solve my problem and take strict action against him.I have told him that i will complaint of yours to your head office and he felt nothing said ok go on .i have searched bsnl customer care numb but phone is not connected to customer care.so plz take strict action about it and solve my problem as soon as possible

My grandparents landservices stopped all of a sudden and we paid the bill and its been 5 days and the connection is not till active...very bad customer service...we have to pay the bill and remain idle with no services...very very very bad BSNL...we expected more from u...this is too much...since they are aged they cant even inform us in an emergency

Kindly port my mobile no [protected] as for last 3 days i want to sms to 1900 but failed.As i did with other handset, request foir upc could not be processed.
Kindly help plz.

Pankaj jain
sdgm/iod
bhel, international operation division
nhel new delhi

As i have requested for upc since 2 days but it keeps on pushing the retry message. it took my balance around 20 rupees for request message. still there is no reply from their side even contacted custumer centre. never giving proper reason please help me my number [protected]

We have 2 lines one is working and another is dead. Please resolve it at your earliest.

Before my present landline broadband FTTH number, I previously had the number[protected]. At a time, when I was a very vocal supporter of BSNL services as against private service providers. Upon my enquiry, they say that some amount is already marked as refunded to my bank account, but I received none in my bank account and it is also not refunded so far. [the bank account is verified and rightly entered in BSNL records].

Bad and unscrupulous accountancy. Did not want to raise a Consumer Forum dispute as the amount is less, and the punishment they get is also less. Am choosing to post this online to educate people about their cattle minded behaviour and also as a bad remark over BSNL services (if anyone of them are worth their salt). Nevertheless, the non-refunding of amount is wrong, and it is these small amounts of lesser than 1000 which make mountains when a whole large section of Indian cattle minds silently bear with their incapable attitudes.

BSNL signal is so unworthy including its data signals, that I always have to connect to vodafone sim's mobile hotspot to access data, , when the FTTH fails frequently. By the Way, BSNL's FTTH connection is also very bad, as it keeps failing frequently.

Prepaid recharge not successful