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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Bharat Sanchar Nigam [BSNL] reviews & complaints page 100

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rajabasumallick
from Bhadreswar, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frustrating customer service

I am Shyamali Basu Mallick using BSNL postpaid number [protected]. Outgoing calls in this number closed for long days Complaint No. 1J[protected] but I have already cleared my last payment due Month of August-2020 which has been cleared on 24/09/2020. I have called BSNL customer care executives twice after the docket but they failed to answer me. I have re-complained again to the BSNL Grievance Cell where the docket number KOL / CO / 2020/13744...
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M
Mala123
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Balance deducted for no reason

I use the bsnl sim since 15 years, 1.20 rupees is being deducted from my account every 3 - 5 mins for no reason. Why is this happening? I want this problem to be resolved as soon as possible....
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naveedkhan98
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BSNL waiver of rent

Address:House no.03 Kamil Lane Budshahnagar, Opposite Iqra Bus Stand

My area code is 0194 and landline number is 2434919, two months ago I submitted an application at BSNL exchange to change my BSNL broadband plan at Rs.899 to a simple landline plan at Rs.129. A month later I received a new bill will full amount at Rs.1049(gst included). After inquiring at the exchange they told me that they had processed the application but it was stuck due to system error and I wasn't informed bout it. After finally changing...
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P
padam khatana
Nov 6, 2021
This thread was updated on Nov 6, 2021
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BSNL FTTH Not installed however Bill generated from BSNL for the same

Address:VPO Rithoj gurgaon

Date of incident : 9/10/2020
client : BSNL gurgaon
Connection no : [protected]
Description : BSNL FTTH broadband connection never installed and however bill generated from BSNL. Even internet connection from broadband is not working in my area for others from years. Though I applied for BSNL connection in the month of Aug 2020. However it was never installed and not working since then. Do not know how it was activated...
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Address:Gurgaon BSNL

BSNL FTTH and Landline never installed, and bill generated on my name. Since I was trying to get the BSNL Broadband from vendor as there is no direct option available from BSNL. However vendor never installed and make the connection working to get the services and there is no update from the BSNL side that connection is working. Even it is not working for others in my area from years. Despite of the same I got message from BSNL that bill...
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A
Anil Philip
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Internet speed is too low 4g

Initially, I got a moderate speed of downloading speed (2 Mbps in peak time. Also noted 7 Mbps in low traffic say 12 AM - 8 AM). But now (From Oct 3rd night 2020) speed has been reduced to 1 Mbps irrespective of peak time.
Also observed that this issue is in my locality (Locality Pin code: 680683). When I moved to a different tower location, I got enough speed.
I've reported the same with my nearest BSNL office. But they haven't...
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thomasanil2013
from Alappuzha, Kerala
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amazingly i am getting only 40 kbps dara speed since i opted this plan

Address:Poonthoppu, Alappuzha

Hi i have done recharge of 97 data plan on my no [protected]. It is clear mentioned that only after 2 gb per day data consumption speed will reduce to 40 kpbs, but amazingly i am getting only 40 kbps dara speed since i opted this plan.
We are using data plan not for fun but these days this is used to work from home, and many other important works....
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V
Virks
from Chandigarh, Chandigarh
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no mobile network while in roaming in haryana

I have 2 bsnl prepeaid punjab nos. Whenever i come to my hometown nissing (132024). There is no network for voice and internet. Facing this issue everytime i visit my hometown....
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Address:Arati Sandeep Khot, F-14, Grafikon Paradise Co. Hsg., Near Sunshree Gold, NIBM Road, Kondhava, Pune - 411048

Waive off my outstanding bill.

My phone/Broadband no.[protected]
Customer name: Arati Sandeep Khot
F14
GRAFICON PARADISE-PUNE MH IN
PUNE-PUNE
[protected]

email: [protected]@gmail.com

My phone/Broadband not disconnected in spite of my disconnection request. I have a proof also. I have not used single byte of the broadband. You can check my meter for confirmation.br...
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F
Faisal Hukkeri
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Bill generating despite no service

I have a bsnl broadband connection and since 3 months there's connectivity issue, the internet barely works and from the past month the connection (Landline and broadband both) is completely dead, despite complaining so many times my complaints are being marked as resolved without actually being resolved and the bill is piling up. Bsnl personnel are unable to resolve the issue. Even the customer care executive are useless, all they say that...
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A
Akhi1234
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About mobile number portability

Address:Delhi

I'm not getting the upc code i try to send so many messages to the 1900 but they are sending try after some time please this issue...
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My old excel sim damaged which is not having a sim no. Written on it... How would i get a new sim without having an old sim number...
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thomasanil2013
from Alappuzha, Kerala
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the network service is very very poor

Address:Poonthoppu , Alappuzha

I have recharged rs 98/- data plan, but the network service is very very poor, even i am not getting the 2g experience in my phone....
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N
Naveen Ravipudi
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bsnl: upc not being generated

Hello,

I am trying to migrate from bsnl to a different network. While i try to generate the upc, this is the message i get repeatedly :

"your request for upc has been delayed. Please wait while your request is being processed."

"request for upc for your mobile no. [protected] could not be processed. Please retry after some time."

This looks like some forced bureaucracy. How can...
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D
duhoon
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non payment

Dearsir,
Myself done a payment of rs 690 vide trans i'd..[protected] on dated 07.10.2050 to bsnl, but the payment not transfered and amound deducted from my axis bank
Pl seethe above and refund the same

Nagendra. Pal
(Production head)
Mob-, [protected].[protected]
Whatsapp no-[protected]...
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A
Akav
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porting out request

I have been trying to port out of my two bsnl numbers.
However, even after repeated attempts, i am not getting upc.
I am always receivng the message that 'upc for your mobile no.... Could not be processed. Please retry after some time.'
This has been the case for more than 10 days....
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A
anshur0202
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Sim is stopped working

Since yesterday my prepaid sim card is not working. My handset is okay. My number is [[protected]]. No network signal appears on the handset screen. Other sim cards are perfectly working in the same particular handset. My sim card when used in a different handset the same result received. Other bsnl sim cards used in the same location work perfectly. Please help...
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R
Rtn Susanta Mohapatra
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shifting of landline not done for last 8 months

Address:Odisha

On 3rd march i applied for shifting of my broadband landline bearing no[protected] from rasulgarh to sriram city, canal road.. On 10th march order has been received by the exchange and the new number allotted is[protected]. Even after several visit to mancheswar exchange, several complaints over cell till date the connection is still pending. I and family, mainly my daughter who is a b. Tech student and whose online class is going on...
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patilmaheshg
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UPC not generated by BSNL

I am trying to PORT my number from BSNL but not getting UPC when i send a message to 1900....
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M
manjit bhowal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My sim card is suddenly showing rejected

I have a working bsnl sim card. few days back it suddenly started showing sim card rejected . this number is very important for me . please try to make it working as soon as possible.

number - [protected]...
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