Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My BSNL Landline phone lying completely dead since 8 months. I have made severe complaints, by both manually, by phone and online. But till date, there is no action taken from the Authority. But surprisingly, the messages for the monthly bills came to me on time regularly. Waiting for the restoration of the phone connection. Regards, Debabrata Lahiri ([protected]).

Dear Sir

I have applied bsnl broadband BHARAT FIBER connection.
My name appearing in the bill as alam shavej INSTEAD OF correct name as “SHAVEJ ALAM” . i request you to please get it corrected.
Kindly take appropriate action to rectify the mistake

Thanks
SHAVEJ ALAM

Phone No [protected]

I have a prepaid BSNL connection and there is a deduction of Rs. 5 from my prepaid BSNL mobile account multiple times in a week
my mobile no is [[protected]] and my name is Kratarth Trivedi from MP.
I haven't subscribed to anything but there seems to be an SMS cost from number [protected].

Please look into it immediately and unsubscribe it. More than 500Rs have been deducted for a few months now.

I am facing network issue on my BSNL connection [protected], please resolve the issue as soon as possible, I am facing the issue since more than 7 days.
Please assist me.
Thanks in advance.
Regards,
kamlesh kumar

I have raised complaint on Friday stating my internet is not working and I called the customer care executive and they raised the ticket and informed within 24 working hours your issue will be resolved.

I have waited whole Saturday and Sunday no response from them and I called back the customer care and asked it's already crossed 24 hours and still it's not working for that they replied which is very annoying and this should be the main reason they should be taken over by private completely.

They have said 24 working hours means 8 hours per day from Monday to Friday that mean no Saturday and Sunday so still I am waiting for the response.

I hope BSNL employees will get double salary for every month one from govt and another one from competitor network providers. Govt will pay them for simply coming to office and competitor will pay them for not doing their job.

30 years back my dad will complaint on frequent disconnection of landline and they wont resolve the issue immediately, now I am complaining about the broadband still they are not improved I hope my children's will also say the same story.

Better shutdown BSNL at least it can cut some burden on govt as well as people who are trying to use it with frequent problem.

BSNL- Bad Service Network Limited

I had a transaction on 09 nov 2020 which was failed. The money from my wallet was deducted but was not transferred to the destination account i.e the ph no of my maid [protected] Payment status is completed successfully. But
Transaction status is transaction failed. (Response from bsnl. Diameter_end_user_service_denied . Please sort out my problem..

I want to port my number for which I followed the provided procedure to obtain UPC from BSNL but I never received the code. When contacted with customer care, after waiting for what seemed like an hour and many futile calls I finally got the operator on the other end who simple gave me another number for BSNL Bihar . When I called on this number, it simply stated that incoming facilities to the number are barred. I called the BSNL customer care again and another guy hands me the same number again even after me mentioning the issue. Now I am stuck with a good for nothing poor network and the worst customer service experience. I just want the UPC number and get on with my life with another network operator.

I had paid for bsnl broadband bill ( 879 ) through Google Pay on Nov 1 but hadn't got any confirmation from BSNL. The bank had confirmed that the payment is successful. Upon reaching BSNL office, they were clueless about what is happening and had told me to " just wait ". On 4 Nov my services had been suspended, with no update of payment from bsnl. Nov 6, they resumed my services with adding the bill for this month totalling to 1700+ rupees. I've submitted the complaints online ( doubtful if the website even works ). Bsnl office workers are hopeless, so I have no idea where to approach except for this. I don't want to pay another 879 for nothing.
Kindly deduct 879 from the total because I've already paid for it.
Landline number :[protected]

I've already submitted a complaint before but forgot to add the landline number, so putting it up again.

When i messaged for MNP to 1900, got a reply from 1901 there are some subsisting contractual obligations with your service provider.i want to portout my number because of network problems and 4g

I had paid for bsnl broadband bill ( 879 ) through Google Pay on Nov 1 but hadn't got any confirmation from them. The bank had confirmed that the payment is successful. Upon reaching BSNL office, they were clueless about what is happening and had told me to " just wait ". On 4 Nov my services had been suspended, with no update of payment from bsnl. Nov 6, they resumed my services with adding the bill for this month totalling to 1700+ rupees. I've submitted the complaints online ( doubtful if the website even works ). Bsnl office workers are hopeless, so I have no idea where to approach except for this. I don't want to pay another 879 for nothing.

I have paid the broadband bill twice through two different payment getaways. Please reverse back one of the payments. The phone number for the broadband bill is [protected].
The order ID is: [protected]
UPI reference no:[protected]

This complaint is related to the landline number [protected]. This number has been dead for more than one week. It has not been corrected despite registering a Complaint with the toll free number of BSNL.

The wifi doesn't work properly. It stops working for like every week. I've complained many times but still there's no solution for the issue. Costumer service is very bad. No one is taking care of the issue. And I have to pay bills every month for this wifi that doesn't even work.

Hi,

I am charged extra for which i shouldn't charged as i confirmed with SDE of nearby exchange. My number is[protected], kindly resolve this issue and make adjustments in my current bill.

There is no 4g network of bsnl in Guwahati, please provide thr service as soon as possible

I'm Sachin Kumadalikar,
From Rural area of Solapur, Maharashtra.
From Village SULERJAVALGE (413215).
HERE
when the electricity is Cutted off then
Also network is shutted down.
So,
I'm arguing with you about it.
&
Please do something about it.

Sir,
My BSNL sim card is showing register fail.
My mobile number is [protected] .My name is Md Haseen Akhtar.Sir my request to you kindly registered my mobile number. After that i used my BSNL number.

It's been a year I ported from Vodafone to bsnl. All are working good but, internet is not working while I'm in a call and when I insert the sim I get error 44....

This is regarding my telephone number[protected], For the last few months I am getting a very unusual bill amount. Would like to know the exact reason for the same. Have made online complaint for the same.
Complain ID ID: 2746323.

Hello Sir .
I am One Of the loyal Customer I use this SIM from Many Years .
I am Using BSNL Prepaid mobile services.
My Mobile no. is [protected].
My bal. is day by day deducted by BSNL co. for subscribing unnecessary services which i didnt subscrice any more. I dont know why this happen in this month continuesly.
I Tried To Contact Customer Care Some one ask me U subscribing such online services and Now...