Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 102

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RAJIV DHIR
from Adampur, Punjab
Report
Copy

refund of security deposit - 1882 222551

I closed my land line number[protected] last month and submitted closure form, day before yesterday i visited bsnl hoshiarpur branch near dav school, and concerned staff replied without checking the status that your account stand closed
When i asked about refund of security deposit then he asked me to wait for 6 month
The strange thing is that he neither taken my bank account details at the time of submission closure request...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satish H Darekar
Report
Copy

Refund of recharge amount

Dear sir /madam,

I writing this mail after discussions with your customer care department.

Actually I have recharged my BSNL prepaid mobile no [protected] with the voucher of 95 rupees by Airtel payment bank. Transaction ID is [protected]. Screenshot attached.

I have discussed with Airtel bank, as per them, recharge is done successfully & ask the same to BSNL. SMS screenshot is attached herewith...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Poornima tamidela
Report
Copy

Customer care service

Customer care doesn't respond to my calls they make me waiting for hours together. They even does not make a return call to listen my queries...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
krishnapriya s
Report
Copy

Unable to send port message.

Sir/madam,
I am a bsnl customer for more than 10 years. Recently, the network problem is very high. Hence i want to port my number. I am trying for past 20 days to port my number.
I visited bsnl office regarding this, they told that so many customers are coming regarding this issue. But they dont have a solution.
They verified my account and said that there is no problem in your sim. They ask me to try again and again.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jabina Panchi
Report
Copy

my recharge transaction failed

Address:Dadar,Mumbai

Sir
My is a prepaid bsnl no [protected] (Previously mtnl) number, on 17th september at 22:22hrs my brother had send me recharge of rs500/- through paytm. But my recharge transaction failed. Paytm said my money transferred, bank also send me deductions message.
Sir he had selected mtnl operator, i think only mistake.
Sir i had called bsnl customer care they told me, my recharge rs500/- will be back and deposited in 7days....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sbhagavathy
Report
Copy

Deactivate cricket services

Address:chennai

Please tell us how to stop the bt-onmobl services. It is really irritating as lots of messages are falling in inbox....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am trying to port from bsnl to other network. My number is [protected].
I have been trying for months now. Upc code is not received.
Its very urgent, as i have very bad network for bsnl and all logins are related to this number where i don't receive otp even.

I have send multiple port request to 1900. Pls help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanuja S
Report
Copy

3G net problem

Hi sir/madam. I am living in rly kodur, kadapa district, andhrapradesh. I've poor network here... 3g is not available. If i'm in my home only 2g is available. So that i couldn't able to get internet access. Kindly resolve this issue.
Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hello
I am a loyal bsnl customer since 1998. I am a teacher by profession and i am finding it extremely difficult to conduct my online classes for my school.
My bsnl broadband is out off order for the last five days and for the last whole month. It has been very slow and was faulty many times. My phone no is[protected]. Please look into the matter and rectify the problems so that i can get unbreakable internet with proper...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Debashree Saikia
Report
Copy

Improper behaviour and improper service

Address:BSNL Telephone Exachange, Avadi And BSNL Exchange, Vrindavan Nagar Chennai-54

Telephone no.[protected]
Account holder : debashree saikia
Branch : bsnl telephone exachange, avadi and bsnl exchange, vrindavan nagar chennai
My address : 5th street periyar nagar, muthapudupet, indian airforce station, avadi chennai - 55
I am debashree, i applied for new connection in bsnl office avadi on 7th september 2020, and completed all the procedures of plan selection along with the advance payment...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:BSNL Office Puttur, karnataka

Since the pandemic I have got to work from home and was willing to install new landline connection to get the broadband. Hence, been to BSNL office and was asked to have a word with the JTO at BSNL office, Puttur, karnataka. Had a word with him and he seems a traitor who is lazy enough to work and provided me a line mans contact number to check with him if he can install the new connection around my place. Well, I rang to the line man and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I tried to deactivate the bt onmobl cricket services of bsnl in all the ways they provided in their websites and their customer services. This is too annoying. While calling me callers gets cricket commentary like voices some of them got confused and refused to contact me. I lost some of the important calls due to this. They are sending more than 10 messages daily. I want to stop this service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Panta
from Kolkata, West Bengal
Report
Copy

Dead landline

Landline [protected] dead for 5 months, paying bill regularly, a heart patient, please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sushil Naikele
Report
Copy

Error code 44

I bought a sim card yesterday but still i am not getting the network on it. Tried network settings but didn't worked....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pavanic
from Virarajendrapet, Karnataka
Report
Copy

bsnl - broadband modem fraud by bsnl employee

Address:Bengaluru
Website:BSNL

I had applied online, for bsnl broadband connection.
Immediately i got a call from a bsnl employee and she explained me about the broadband plan details.. And when i chose a plan and confirmed to subscribe for bsnl broadband, she asked me to pay rs, 2500.
I asked why.. She told me that it is mandatory charges towards modem and service charge.
She told the modem costs 2200rs and 300rs was the service charge.
And...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Mobile no: [protected]
Invoice no: ac[protected]
Order id: fcvw[protected]
Invoice date :[protected]
Service accounting code : 00998599
Recharge amount: rs.20

I had done a top up recharge for rs.20 from freecharge.in and i got the message from the vendor that the recharge is successful and the amount got debited from my bank account.

The transaction amount of rs.16.94...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreeja Jayaraj
from Bengaluru, Karnataka
Report
Copy

broadband connection-bsnl krishnaveni

Address:Bangalore jayanagar

I have requested for bsnl broadband connection a one and half month back (Bangalore jayanagar) but still its not provided, i am following up everyday now (One lady employee) she is not picking my phone also please make arrangement for connection or...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SINDA Anu Thomas
Report
Copy

Bill paid twice

Dear sir/madam
I have accidently paid bsnl bill twice. Kindly refund the bill payment which is done 2 nd time kindly do the needful
Regards
Sinda thomas...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:MSEB colony, rajiv gandhi square, Bhandara-441904

I have made several complaints for my dead landline number[protected] since 25 august 2020 located at bhandara distt maharashtra. Complaint registration numbers are 1) sr # [protected], 2) sr# [protected], 3) [protected]. I receive a message that my complaint is resolved. But till today my phone is dead. I may be adequately compensated by waiver of telephone rental during this period, otherwise i will be forced to apply for disconnection....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek Deval
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UPC not generated

I want to port my mobile number from bsnl to airtel for which i am sending port message to 1900. But my request is being denied again and again. I have googled about the same and the solution was to leave a complaint in this forum as bsnl is ignoring our port request.

Please help me port my mobile number.

Thank you....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy