Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My Initial Month Bill contains Deposit Rs.500 for ONT which I've purchased from outside. Also, the Deposit for CLIP amounting Rs.529 is included in the bill despite the fact that I haven't got & I also dont want any CLIP. I went to office, but no co-operation provided.
My Bill has the extra amount about Rs.1019 including the Deposit Charges for CLIP Facility & the Deposit for ONT.
Please, resolve & give me the appropriate bill for the Said Initial Period.

Customer Id : [protected]
Service Id : [protected]

Dear Sir,
I’m a bsnl customer for last 5 years, now I have to port my bsnl number to Airtel. regarding that, I have tried multiple times to send message like PORT MY MOBILE NUMBER to 1900. But they are blocking my message its not sending. But I’m able to send other messages to my friends. And regarding this issue I had contacted the bsnl customer care but they are not resolving this problem and they asked me to don’t call to customer care any more for this issue, really I don’t know what to do. Please resolve this issue as soon as possible. I’m trying to port from last 3 months. I’m really stuck on this. Please help me to resolve this

Dear Sir/Mam

i am Saravanan residing in following new address:

Could you please help me out to change my billing address to this new address from this old address, mentioned below.

New Address:
Saravanan
No 43, R.R. Nagar, 2nd street, Near GTN College,
Dindigul, Tamilnadu-624005

Old Address:
Saravanan,
No 33/21 Thadicombu Road,
Dindigul, Tamilnadu-624001

Thanks,
Saravanan

I have been a BSNL Kolkata customer for more than 2 decades but sadly, the standard of BSNL support has deteriorated significantly hence I want to permanently discontinue my landline connection.

I have raised multiple complaints for my Landline since it has not been working since January 2020 but till now there is no resolution to the tickets raised by me. For your information, I have attached all the complaint numbers below. I have been paying for all these months without being able to make a single call from my landline. I was even so hopeful on BSNL that I also requested for a broadband connection but I should have known better that the request would never be catered.

Hence after so many months o[censored]seless payments to your organization without availing the bare minimum facility of calls, I have decided to stop any further payments for my landline connection. This is a formal email to let you know that I am not willing to carry on the service and would not be paying anymore for a useless cause.

Complaints or Service Requests raised:
[protected]
[protected]
[protected]

Regards,
S.R. Chakraborty
Retd. SBI Employee

My ftth conneciton[protected] at haridwar uttrakhand dot is lying dead since many days. I have been complaining to all concerned but the sdo/je are only telling me that they do not have an otr machine nor slicing machine, hence they connot locate or correct the fault

is this not another form of corruption since psu is forcing people to opt out from bsnl and go to private players for their needs. On the other hand the incompetent government keeps posting self praise on twitter and linkedin about what all they have achieved.

My mobile phone has been stolen that's why I want to block my bsnl sim card.
Name: Ram ratan prasad Singh
Address: New area Nawada
Di-Nalanda
No-[protected]
I want my sim card block as soon as possible

My Name is Suresh Tayde

This is my BSNL Number
[protected]

Lattitude and Longitude
19.52053 and 76.20869

Address
Room 34 Parthur, Daithnya near Shankar Mandir Pandurpur Express Road, Parthur Maharashtra 431501

There is huge network problem in our home no network of BSNL after using the service we are recharging on time but not getting benefits from bsnl

No Network in Daityna Area of BSNL network if bsnl network team required land for network Tower installation I m ready to give land for network Tower installation if bsnl team required from me but please help of network coverage issue problem

Many Complaint I had Esclated to Td Jalna Department Sd Jalna department Maharashtra Pg Department Cmdcomplaint Department And Portal Desk Department

No Help From BSNL Department Regarding Network Coverage

I m attaching the Grievances Mail that It has Generated BUT Not Help From JALNA DEPARTMENT NOR MAHARASHTRA DEPARTMENT

Allternate Number
[protected]

This is my Vodafoneidea Mobile Number
[protected]

Lattitude and Longitude
19.45497 and 76.21186

This is my Address
Room 34 Ashti Village Parthur Ashti Road, Shrishti Tanda, Jalna District Maharashtra 431501

We are Facing Network Coverage Problem From last 2 year due to No nearest network Tower ourside ...Indoor and Outdoor Network Coverage Problem in our area

Total Population of Our Village is above 90000 but we are getting network in different area not in our area ... totally Frusted of Network Coverage

Plz Registered Network Complaint As Per TRAI REGULATION And Forward my Concern to RF Network Engineer of Network Team to Resolve the issue of Network Coverage

Plz help us and Resolve the issue of Network Coverage

Registered Network Complaint of Grieavances and Forward to Network Team immmediately

I don't want to Knock the Door of Higher Authorities
ravinder.[protected]@vodafoneidea.com,
And Trai Chairman Dr R S Sharma Sir [protected]@trai.gov.in

Please help and Resolve the issue and waiting for the resolution

Allternate Number
[protected]

Bsnl sim is not showing any network.
No connection for call or other things
I tried to optout the sim and fixed again but no connection yet
In other slot, second sim is perfectly doing their work.
My bsnl no is [protected]

Bsnl sim is not showing any network.
No connection for call or other things
I tried to optout the sim and fixed again but no connection yet
In other slot, second sim is perfectly doing their work

I was texting to 1900 for getting the UPC code used for Mobile number portability but unfortunately I haven't received it even after sending the message 4 times and my balance also got deducted everytime I send a message. This is very unfair for the.consumer. so please kindly look into the above matter and resolve it ASAP.

Sir,
This is inform you that I have bsnl prepaid mobile no [protected] recharge on 17.10.2020 through official website bsnl online recharge portal Rs. 328, transaction ID IGAJQOAGO6 but it was failed to recharge. the refund of failed transaction is not been received.
Hence it is requested you to please take appropriate necessary action so that I can getting refund at the earliest.
Regards
Raghunath poria
ph [protected]

I have lost my mobile phone on 10/10/2020. The phone number needs to be blocked or deactivated. the said lost phone number- [protected]

Sir,
I paid the BSNL landline post-paid bill on 13 October 2020 through an online platform(Google Pay). But I accidentally ended up paying the bill twice.(paid the bill two times since the first payment was shown to be failure, but later it turns out that both the payments are indeed successful).

The bill number for which double payment was made is SDCKL[protected]. So I request you to check the payment transaction...

With subsequent complaints given to BSNL[protected] dated 03-jul-2020,[protected] dated 30-jul-2020 and[protected] dated 06-Aug-2020), the complaint gets closed with out the issue getting resolved.

With the line down since June 2020, we have not paid the generated bill from July onwards. Appreciate if the bill be revoked and cancelled.

From the last 14 hours my sim is showing emergency calls after restarting also

Dear Sir/Madam,
I am a bsnl landline customer. Recently i paid my landline bill twice through two different apps. I request you to refund my bill amount as soon as possible. My telephone number is [protected]. Bill number is SCKL[protected].Below i have attached the proofs of both the transactions.

Thankyou.

Dear Team,

During the Amphan cyclone in Kolkata the service got disrupted and even after complaining multiple times the issue didnt resolve and a regular bill was getting generated. Being frustrated with the issue we decided to surrender the landline and even then we no resolve of the issue.
The complaints were registered on 5th June 2020. Docket Number[protected]
Other one on 10th September 2020. Docket Number[protected].

Please help us resolve this issue.

For the last 2 months, I have been trying to Port out of BSNL Prepaid. I have sent the request for MNP 4-5 times but did not get any UPC Code. Every time I get the following message "UPC cannot be generated as there are subsisting Contractual Obligations with your service provider. Please contact service provider for further assistance".

I do not have contract with BSNL as it is a prepaid sim. I went to local BSNL office from I took the connection, but could not help me.

Also called Customer Care 4-5 times, they said that it will be resolved within 12 hours. But no respite when I retry it.

Kindly help as I am unable to use the connection due pathetic network and speed of internet.

Regards,
Ferdous Rahman.

HI My mobile number is [protected], i am getting indecent messages from 650500 almost daily regarding girls / actresses in Bikini along with Web links in these messages. please check who is spamming & stop this Immediately.