Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 103

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nandhu Gopal
Report
Copy

UPC request could not be processed.

I've been trying to port my sim to another service provider. Whenever i send a port message to 1900, it always comes out as "could not be processed."...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankita Nimbole
Report
Copy

Online bill paid but showing not paid

Address:Ambedkar Nagar ward no 16 at post taluka mehkar dist Buldhana Maharashtra India 443301- pin

Hi, i have paid the bill of broadband on 18 august then for the september i got invoice saying pending bill of last month.
I have called the customer care on [protected] they said to call on 1504 but the number is non existing.
Also later I talked to customer care executive they gave me some landline no but they are not picking.
Please provide me some solution. I can give you the transaction details.
I have shared...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear sir/madam,

I am facing broadband issue in bsnl. I already raised one complaint bsnl service person are not response & that complaint not resolve and complaint was closed. Again i raised the complaint still nobody care about this issue....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joshi Harshit
from Rajkot, Gujarat
Report
Copy

denial of services as mentioned on bsnl portal.

Address:Vasant Vihar, Shivam Park St. No. 4, B/h. Nagrik Sahkari Bank, Near Raiya Chowkdi, 15 Feet Ring Road, Rajkot

Problem with bsnl raiya telephone exchange, rajkot office :
Problem 1). Porting bsnl number from kerala circle to gujarat circle.
Employee demanded that i must do recharge of rs. 730 on the spot or he'll not port my number.
He threatened to shut my mobile number.

Problem 2). New internet broadband connection.
Upon approaching, employee & respective officer (Head - branch) both refused to give / allow...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
asis kumar mitra
from Kolkata, West Bengal
Report
Copy

Phone dead for 2 months

Address:JADAVPUR

We regret to inform you that even after a month, the complaint is not attended to, neither the telephone is functioning but BSNL is billing for the same.
Despite repeated telephonic attempts to the authorities did not yield any result.
In this contest we would like to surrender the connection and take back the deposit amount by submitting the non-functional equipment.
As our repetitive effort to do the same didn't get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NAVNEET SINGH910
Report
Copy

about upc code

Address:DEVI NAGAR ROAD HATHRAS JUNCTION HATHRAS UP 204102

When i sent a msg to get upc on my bsnl sim it always reply upc cannot be generated for the reason - there are subsisting contractual obligation with your service provider....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raviranjankmr23
from Arrah, Bihar
Report
Copy

No network and emergency call only

Sir mere pas ek bsnl ka no hai [protected] jispar signal nahi aaraha hai emergency call only ka likha aaraha hai. Dusre no se call karne par bataya ja raha hai ki es no par incoming facility uplabadh nahi hai.
Sir mere problem ka solution jald se jald karne ki kripya kare....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Pakala, Andhrapradesh

I have requested for bsnl ftth broadband connection a week back but still its not provided, i am followingup everyday still they are just postponing it everyday....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nitesh fadiya
from Mumbai, Maharashtra
Report
Copy

virar west palghar location 3 month shut down tower

Address:Virar West

Dear bsnl,

Last 3 month we have not received the network from bsnl virar west palghar location.

I think some company employees are intentionally doing to shut down the bsnl tower.
We have call so many time there landline number [protected] & [protected] but no one give any reply and not pick up my call.
One of lady miss gupta not work properly.

Kindly appoint the cbi and check whether...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Lakshmi Vilasam, Kuravara, Ottasekharamangalam. PO, trivandum Dist, Kerala India 695125

Dear sir,
My name is jyothikumar raghavan pillai. I am holding bsnl prepaid mobile no:[protected], this number stopped working from september 1st onwards. I am working in uae, this mobile number is linked with adhar and my all personal record. I am totally stuck. I urgently required this number active. I am not able to collect this sim personally from your office because i am in uae
Please provide a new sim and i will be authorized...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mounika12345
from Hyderabad, Telangana
Report
Copy

Wrong charges of 2686

Address:Bsnl office nellore
Website:gule

We have taken bsnl broadband connection but from the 1 st day we are facing internet issues.regarding that we went to bsnl office and registered complaint. Now after 1 month the connection is not at all working.so we removed the connection Permanently and intimated to bsnl office.but their is no response and connection is not disconnected yet.every month new bill is generating.no response from office.no response from customer care.please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meenu P Francis
Report
Copy

poor network by bsnl provider

This is to bring your notice to that fact that we have severe issues with network in our area.
Location: kerala, idukki district, thodupuzha pin: 685608
Bsnl sims doesn’t have range here and we make use of landline for our day to day needs.
Due to poor network, we took bsnl broadband too and the average speed is 1.3 mbps, which is quite unsatisfactory.
Online classes and work from home basically requires a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SIBIN BABY JOHN
Report
Copy

The product of phone is not working

Address:Charuvila thottathil vayala PO,Parakode

The bsnl not resolved complaint phone. The bsnl not sure give caller id phone to all....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishitg
Report
Copy

money not refunded

I have not received deposit money and advance money paid for telephone and broadband bill, I have ported my number but did not receive advance money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Shajapur

I am rajesh sharma s/o late shivprasad sharma from polay kalan, dist. Shajapur, m. P. I am a lecturer in govt school and my father was a retired govt school principal. From the last 20 years bsnl has rented from us 4 rooms in our premises.5 years back on the request of bsnl executives, a tower was also allowed to be constructed in our premises based on a 5 year agreement. Apart from this power generator is also installed in our premises by...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Message is not being sent to 1900 "port phone_number" on multiple attempts. I need to change my operator....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ash1000
from Nawanshahr, Punjab
Report
Copy

broadband not activated yet billed

Address:G M Telephones, Ranjit Avenue, Amritsar 143001

In march 2020, i applied for a bb connection. This was never installed. But astonishingly i received a bill for bb charges. I objected and asked the g m telephones, amritsar to correct the bill. No action taken. I have again received the bill for wit bb charges. My telephone number is[protected]. I am a lawyer. If such highhandedness is being experienced by me i wonder the treatment meted out to a common man....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeep8757
from Gurgaon, Haryana
Report
Copy

Please refund recharge amount 49 Rupees

Address:www.bsnl.co.in
Website:www.bsnl.co.in

महोदय,
निवेदन है कि मैने प्रीपेड मो. न. [protected] को 49 रू से दिनांक 12/09/2017 को रिचार्ज किया जिसकी राशि मेरे खाते से काट ली गई और मोबाइल रिचार्ज आज तक नहीं हुआ।

अस्तु श्री मैं...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankita Nimbole
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid bill online still saying not paid

Address:Ambedkar Nagar ward no 16 at post taluka mehkar dist Buldhana Maharashtra pin 443301

Hi, i have paid the bill of broadband on 18 august then for the september i got invoice saying pending bill of last month.
I have called the customer care on [protected] they said to call on 1504 but the number is non existing.
Please provide me some solution. I can give you the transaction details....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arpan Bhanshali
Report
Copy

Billing issue and poor service

Hi my landline number is[protected]. This line is not working from month of February. I complaint several time to BSNL regarding this. They are not in mood to repair it and sending me bill regularly on monthly basis....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy