Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I paid my bill last month but stll the outgoing was cut off from my phone. Than i went to the office and paid the money but today i received this month's bill and last month's bill has been added to it. I mailed to the app throught which i had paid the bill, and they said that they settled the bill with operator, even gave me a reference number. But everytime i call to bsnl customer care, they say their system is not working. I...

I have recharged with one year package of Rs 2000 but not able to enjoy the internet service and call facilities due to lack of signal at barauni Bihar...

Worst service ever. I have applied for FTTH Connection before one month. Also, visited bsnl office several times. But the connection is not installed yet.
Already contacted to
Mishra: [protected]
Rajender: [protected]
Virender Kumar: [protected]

Ankur...

I was not using my BSNL sim for a while because of which I did not do any recharge for long time. When I enquired about the balance I had, it said my account has been closed temporarily and I need to recharge to reopen it. I even recharge my BSNL sim with 220rs but still it is not activated. Kindly help. My BSNL sim phone number is [protected].
Please help.
You can contact me at [protected]...

Sir/mam
I have done a payment via billdesk for
All BSNL mobile recharge
for an an amount of Rs 118/- today.
Narration[protected]SSIB92.
the above amount has been deducted from my account but the transaction was not done.
My bank is South Indian bank.
Kindly do the needful.
Thanking you....

My bsnl landline[protected] out of order since February 2020. Oral Complaints in local office. No response. Online complaint in may 2020.
Still, bills paid upto may 2020.
Multiple complaints on [protected], not resolved.
Repeated Demands of Bill amounts by sms as well as telephone.
Not a single call nor a single kb in last more than 6 months.
Message of disconnection.
Connection should be reconnected...

My BSNL SIM not working I forget my SIM no.
I tried 198 for help, I can try to all the ways to
find out the SIM no. But nothing should be materialised. By.R.yogananth.
Alternative no.[protected]...

Respected sir,
I am akshama sharma resident of h.no.336 janipur colony, Jammu (Jammu and Kashmir) pin code of my area is 180007. From the very beginning when I took the connection I was facing the problem of disconnection after few weeks and now the weeks has turned into days
Really frustrated contacted the responsible body all they are saying is it is an underground wire problem and cannot be resolved . please help...

My prepaid number is [protected]. People are facing cross connection when they are calling me. Most of the time my voice is not audible for them. Though tere is full tower. Please resolve this issue....

Hi,
There is only one tower in our area cheluru village bantwal taluk karnataka. Network provider is bsnl but we dont even get proper network facilties. please look into this . It would be helpfull if we have proper network in our area...

Every week, the internet breaks down and we have to wait 2-3 days before it is repaired. And after it gets repaired, internet breaks down again.
On 25th Sept, (Friday), my internet stopped working in afternoon. I complained and the internet was fixed on 28th Sept, (Monday).
And now again, internet has stopped working on 29th Sept(Tuesday).
This is totally unacceptable from a company like BSNL. I am not getting the opportunity...

I have registered same complaint on bsnl portal, still no action taken.
Complaint no.- [protected]. This complaint was registered on 13/sep/2020.
Complaint is mentioned as follows.
My installation of bsnl broadband has been done on 5/sep/2020. And i received bill from 21/aug/2020 to 31/aug/2020. Without installation of bsnl ftth, i received this bill. Please check and resolve this issue asap. Thank you.

Even...

Details of msg recd on mobile [protected]- please call at[protected] from bt 659757. Sir i am unable to stop this since in the option it is coming as wrong number. Why are u allowing wrong numbers to send sms msgs like this. Kind tly take action and stop such services to my cell no....

For the last 2 weeks i'm trying to generate port code for my bsnl prepaid no [protected], but sms is not being sent to 1900 every time for mnp although normal smses are getting successfully delivered to other parties.
Calls to customer care are not going through either, when sometime call does go through, nobody picks up. But other normal calls to third parties are going as usual....

Letter to sr. Account officer

To
The branch manager,
Bsnl broadband department,
Bhubaneswar, odisha

Sub: complaint on bills (Either waive off the charges or disconnect the connection).

Dear sir,

This is in reference to our number broadband billing account number [protected]. Please note that we have been facing a problem for the last 3 months.

I...

My phone was dead and its will pass over a month since my issue had not been resolved.
However they have told me, it will get resolved in next day after launching my complaint.
Also they have raised escalation.
Now upon calling the bsnl land line complaint number:[protected].
Its line is saying busy.
Docket id:[protected]
Please do look into it.
My phone number is [protected]...

I am trying to port to another company but i am not getting the upc. Whenever i message at 1900, i get this response "upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."...

I had disconnected my landline in sep 2019 and broadband in 2014.in september 2020 i received a partial refund. I do not know why the deduction was done inspite of my having paid all the bills on time till date and not a single late payment during the entire period. I met the jao / clerk and he actually didnt know the reason. I would like to know the reason for not paying back the full deposit refund....

I have already applied for disconnection in writing since june, 2019 to the local bsnl office but till date my telephone has not been disconnected and i am being charged via ecs from my personal banking account. I further raised disconnection application via bsnl selfcare portal on 29/06/2020 with service request number [protected]. It still shows as pending and again i am still charged for the services i am not availing even after the said...

Bsnl always show not in renge or emergency call. I recharged for 60 days but there is no service in bsnl (Pune) sim. I have 1 gb data /day but i never expirienced net in sim. Why i'm paying for this.. For no service?
My second sim jio is working good thats why my work is going on. But i am paying bsnl so i want good service from them.
Thanks...