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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 111

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D
Devang Sanatkumar Nanavati
Aug 4, 2020
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Tell me how can i change my land line plan
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Poorna Vinoth
    Aug 4, 2020
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    Hi. I have a police cug sim. For the past few days the sim shows only emergency calls but the signal strength is full. Recently i moved to different location from my home town and this problem occurred only after moving here. When i try to call using the sim it shows 'no network connection'. The place where sim name appears on the notification toggle it shows 'emergency calls only'. I don't know what happened. I need it to resolved as soon as possible. Thank you.
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      Daryl John Abranches
      Aug 4, 2020
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      Hi,

      I am daryl john abranches, having the bsnl landline connection in my house having the landline phone number as[protected].
      But, in the telephone bill, my name is printing as kevin kenneth anthony abranches.

      And the address of my residence is h. No 259, donvaddo, salvador do mundo, betim, bardez, goa

      So, i want the changes in my name from kevin kenneth anthony abranches to daryl john abranches.
      And i want the address to be updated as i have mentioned above.

      So, plzzz help me in sorting out these problems... I will be waiting for ur help in the form of solution for my problems...

      Thanking u

      Daryl john abranches
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        A
        ankygenius
        Aug 4, 2020
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        The internet speed on bsnl is very slow so i want port my sim but following message shown everytime when we sms on 1900

        Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

        The customer care executive don't help regarding this issue.
        Please help me resolve this issue.
        My mobile number is [protected]
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          Anudeep0007
          Aug 4, 2020
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          Address: Arsavalli adityanagar

          When i contacted jto of bsnl office at srikakulam he gave a number to contact the person who is not a bsnl employee and he charged me1500 for instalation for bsnl fibernet where it is actually 250/-, and there was a customer next to my house connected with bsnl fibernet when we informed this to jto he said to bargain to 500 or 1000 which is purely out of rules. I hope my complaint will be resolved i am having proofs but the audio farmat is not supporting
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            P
            Puneeta Chauhan
            Aug 3, 2020
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            Address: flat no 242,gh-1, mdc -5 panchkula

            My message service is not responding. I hv called customer care many times. But they are abusing me and not resolving my isdue. Please help
            Sep 14, 2020
            Complaint marked as Resolved 
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              J
              Jude Abraham
              from Chavakkad, Kerala
              Aug 3, 2020
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              Address: Tuticorin Therespuram

              Place:-tuticorin
              Went to bsnl office to apply new broadband connection for wfh due to covid19. Got one local cable number apple fibre net and requested for new connection, they said it's not possible because of i have another cable connection and union won't allow. Went to bsnl office again and got one more number jnte and send all the necessary information and requested her again it's emergency for wfh. Finally after 3 hrs she told her cousin died and she will do it only after 3 days. Went 3rd time to bsnl office requested for connection again and said it's urgent. They asked me to meet de selina madam, went to her office and said need new connection she told immediately please come after 10 min waited outside for 10 min and went again and after that she told that she is busy and asked me to come tomorrow. Understand there is no use of applying bsnl broadband connection. And tried another network. One of the worst network i ever seen..
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                A
                Amit Naqeb
                Aug 3, 2020
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                Address: Sector 82 Noida

                It's been more that 10 days & my 2 bsnl postpaid simcards are showing no service. I stay in sector 82 noida. Bsnl has always been a problem from us. Pls get it resolved asap.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  M
                  murugha
                  Aug 2, 2020
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                  Mobile no:[protected]
                  Name Usha H
                  Recharge plan amount:353.00 (discount @4% of 365.00 using My BSNL App)
                  Date:31.7.2020
                  Application used: My BSNL mobile APP
                  Upi payment App: Phonepe
                  Transaction ID: FBL[protected]PGSM31072079

                  Amount debited to my bank account but plan not recharged to concerned Mobile number:[protected]
                  Bank statement enclosed for your reference.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    L
                    lakshmi Narayana Mudiganti
                    Aug 2, 2020
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                    Landline no:[protected] is faulty since 3 months. Booked complaint through ivrs. But not restored. Requested action.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      N
                      nitin.pramanik
                      from Kolkata, West Bengal
                      Aug 1, 2020
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                      Address: 85/8, Chandi Ghosh Road, P.O Regent Park, Tollygunge

                      We would like to bring your kind attention that my mother Mrs Basanti Pramanik was applied for landline connection as a widow of freedom fighter Late Hati Charan Pramanik on 2018 and got the connection vide order no [protected] dated 03.05.2018 at premises 85/8, Chandi Ghosh Road, Koljata 700040. We would like to bring your kind attention also that my mother expired on 28.03.2020 at his residence. I already intimated over phone to BSNL and requested to disconnect the above landline connection. Due to lockdown I could not submit the letter to your office. I have visited to your office on 09.07.2020 and 26.06.2020 but both the time to submit the application but security guard did not allowed me as Stricker was going on by the emplyee of BSNlL. I am enclosing herewith death certificate for your necessary action.

                      So I am requesting to surrender/disconnect the above Landline connection with immediate effect.

                      Thanking you,

                      Yours faithfully

                      Nitin Pramanik
                      Son of Late Basanti Pramanik
                      mob no [protected]
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                        J
                        Jyoban
                        Aug 1, 2020
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                        My BSNL Kolkata broadband keeps disconnecting repeatedly and running slow. I registered complaint through BSNL Helpline in on 20th May 2020. Status of complaint is still Work In Progress. I have also registered grievance on BSNL web portal. Still no resolution.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          S
                          Shivmohan Rathour
                          Jul 31, 2020
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                          I recharged on wrong number by mistake please correct it
                          Wrong recharge number [protected]

                          Please recharge on [protected]
                          This is correct number
                          Orn number [protected]
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                            Y
                            yuva bavitrra
                            from Coimbatore, Tamil Nadu
                            Jul 30, 2020
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                            Address: bsnl tamilnadu

                            Online bsnl rechrge failed but amount debited in my sb account kcb, sundarapuram, coimbatore, tamilnadu, india amount is rs 321
                            date of transactions 28-7-2- at 11. 37 a.m
                            my phone number is [protected]

                            euronetgpay
                            info p2a/[protected]
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                              yuva bavitrra
                              from Coimbatore, Tamil Nadu
                              Jul 30, 2020
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                              Address: BSNL, TAMILNADU

                              I have done online recharge (bsnl) on 28-7-20 at 11.37 a.M euronetpay info p2a/[protected] for rs 321 . Recharge failed
                              but amount debited in my bank account . ( kvb, sundarapuram branch, coimbatore, tamilnadu) steps to be taken to credit the amount in my bank account .
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                M
                                Mohammed Asrar
                                from Chennai, Tamil Nadu
                                Jul 30, 2020
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                                Hello Team,

                                Address: 72/54 chunnambukar 1st street, Ambut - 635802

                                Infront my home BSNL line stand has been fixed but its was damaged and getting support from my house wall.

                                Requesting you to please get this fix properly and need your quick response. Regarding this i have complaint so many to my local BSNL office past one month no one has take actions.

                                Attached pic for your reference.

                                Let me know if you have any questions.

                                Regards,
                                Mohammed Asrar
                                Cell : [protected]
                                +1 photos
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Jul 31, 2020
                                Updated by Mohammed Asrar
                                Could you please get notified and fix this issue.

                                Still concern team is not call me and resolve this issue.

                                Regards,
                                Mohammed Asrar
                                Cell : [protected]
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                                  V
                                  Vikrant_afro
                                  Jul 29, 2020
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                                  Hi,

                                  To whom it may be concerned.

                                  I am the customer of BSNL, A/C No. [protected], Phone No. [protected], Customer Name - Mr. Rajesh Kumar

                                  My internet connection ([protected]) has not been working properly
                                  since it's installed.
                                  I kept calling BSNL dealer in modinagar but he didn't give any response to my complaints.
                                  As per his information BSNL personnel from ghaziabad have not been able to solve the issue.
                                  He keeps saying I don't have time to solve single connection issues and I have to wait until he is completely free.
                                  This irresponsible behaviour is costing my job.
                                  who will be responsible if i lose my job because of this irresponsible behaviour from the government.
                                  Please give a solution, how will I continue to work and what excuses should I make to my company?
                                  This is a request to solve this issue as soon as possible otherwise refund my complete installation amount and I go for another private vendor.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    D
                                    Darshan Patel77
                                    Jul 29, 2020
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                                    Address: Naranpura, Ahmedabad

                                    After 1 year and server months completed to stop bsnl landline and internet, but we have not received our deposit amount. Here not find any complain email or direct contact person, when i inquiry about refund, every time not received any positive answer.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      S
                                      Shweta Shenkar
                                      Jul 29, 2020
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                                      Address: bavdhan

                                      I forgot our boss postpaid mobile account number so i cant see bsnl postpaid mobile number bil kindly request please give my postpaid mobile account number and bill
                                      My bsnl number - [protected]

                                      My contact number-[protected]
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                                        M
                                        Jul 29, 2020
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                                        Address: 19-2-18/D/11/6 Amjad Daula Bagh Hyd

                                        Respected sir/madam
                                        I request to you remove the landline pole in front of my house gate... No telephone connect the pole non utilise that pole... So please as soon as possible send the worker's to resolve that...
                                        19-2-18/d/11/6 amjad2 daula bahg hyd. 500054
                                        +1 photos
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