Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Please cancel my bsnl landline connection. My landline number is[protected]..

I have been using this BSNL SIM from 10+ years. Due to this pandemic I am in Jharkhand now and my SIM([protected]) has stopped working, I need a new/duplicate SIM. Customer care number asked me to visit nearest service center. The service center person rudely denied that other state BSNL SIM is just like any other operator and they cant do anything and I will have to go to Bangalore only.

Now obviously I should not be travelling back at this moment to Karnataka, to get this done. How could you they not provide a solution to a customer who is using their services for more than 10+ years.

My this number is updated at all my portals whether it government, IRCTC, Accounts, Aadhar etc. I am not able to even make any transaction and facing a lot of problem. Everywhere it's Lockdown.

PLEASE SOLVE THIS PROBLEM. I can send by mail or by courier all the documents and charges they need.

I have received the worst service by bsnl as the internet is down always and even after registering the complaint the issue is not being solved. The answers provided by them are not technically so strong. Such a disappointing service. And after such bad service the they expect to pay the bills on time. Please take a strict action against the company and the employees aren't active at the work.

Respected bsnl higher authorities

My name is shubhash maske

This is my bsnl number
[protected]

Lattitude and longitude
19.64243 and 76.24254

Address
Room 235 branmhavadgaon taluka parthur district jalna maharashtra 431504

Indoor and outdoor network coverage complaint no stick of network in our area

We are staying near national highway but no network near our residence

Registered network complaint immmediately from u r end

Allternate number
[protected]

Respected sir / madam

My name is suresh tayde

This is my bsnl number
[protected]

Lattitude and longitude
19.52053 and 76.20869

Address
Room 34 parthur, daithnya near shankar mandir pandurpur express road, parthur maharashtra 431501

There is huge network problem in our home no network of bank after using the service we are recharging on time but not getting benefits from bsnl

No network in daityna area of bsnl network if bsnl network team required land for network tower installation i m ready to give land for network tower installation if bsnl team required from me but please help of network coverage issue problem

Registered the complaint of bsnl in daityna on urgent basis send the network team to check the network coverage problem

Allternate number
[protected]

Dear sir,

Sub :[protected]phone dead from march 1st, 2020 and no solution till date and asking bribe to rectify the same

The above said telephone number is dead from 1st march, 2020. I have personally visited to telephone exchange belong to sector 17 faridabad. Met mr. Alok kumar sahu, sdo, mr. Deepak (Je) number of times, as per them the entire area pole is cut they are not able to solve the problem as on date. They are asking bribe of 70 mtr wire and service charges to rectify the same.. It is almost 4 months going to complete. I have already paid full amount bill of march april may and june.2020. I immediately need reiumbershment or adjustment of last 4 months as i did not use the facility due to your department issue. Also i request all concern to rectify my landline immediately as we are suffering with the same for our children online study, office online work and many other work.

Thanking you

Sincerely yours

Soni rastogi

1350, 2nd floor, sector 17

Fardiabad, haryanan

The bsnl head

Sector 17 division

Faridabad

Dear sir,

Sub :[protected]phone dead from march 1st, 2020 and no solution till date

The above said telephone number is dead from 1st march, 2020. I have personally visited to telephone exchange belong to sector 17 faridabad. Met mr. Alok kumar sahu, sdo, mr. Deepak (Je) number of times, as per them the entire area pole is cut they are not able to solve the problem as on date. It is almost 4 months going to complete. I have already paid full amount bill of march april may and june.2020. I immediately need reiumbershment or adjustment of last 4 months as i did not use the facility due to your department issue. Also i request all concern to rectify my landline immediately as we are suffering with the same for our children online study, office online work and many other work.

Thanking you

Sincerely yours

Soni rastogi

1350, 2nd floor, sector 17

Fardiabad, haryanan

From :
Balkrishna g. Nasnodkar
Unity village,
Karaswada, mapusa,
Bardez – goa.
Pin - 403507

To :
General manager,
Bharat sanchar nigam limited,
Mapusa, bardez – goa.

Sub : landline is dead & unresponded since last 02 months.

Dear sir,

I want to bring to your kind notice the unsatisfactory working of our (Telephone no.[protected]. We have lodged a number of complaints but to no avail/response from your side. It has not been working properly for the more than last two month. Either the phone becomes dead or otherwise it works one or two days only. So, we are facing a number of problems resulting into heavy bills for no service availed.

In such circumstance, i request you to direct your staff to take a prompt action in the matter & arrange to reverse my last two months bills which i have unpaid due to the same.

Yours sincerely,

B g nasnodkar

Not working for 2 days

The offer i use is data98...2gb/day for 22days but from the day one of recharge, my internet speed is too slow. Its around 50kbps!

Please solve this problem asap

Thank you.

My bsnl broadband doesn't work since 27th june 20. We raised complain using online customer care. We many time followup but they are not answering.

I visited the bsnl kankaria - ahmedabad office many times, but they doesn't answer properly. I meet bsnl branch supervisor 'hardik patel' and broadband technician 'harishbhai' but they doesn't answer in proper manner. They replied don't ask us raised complain online which i already raised many times.

Bsnl landline no. :[protected]
Complain no. : [protected] and [protected]
Bsnl office visit : kankaria - ahmedabad, gujarat
Person to meet in bsnl office : hardik patel and harishbhai

Please help me to resolve this bsnl complain because i paid to the service which doesn't work and no one from bsnl tried to resolve this complain.

My contact no. : [protected]
My address : 13/a, bhagwannagar society, b/h govindwadi, isanpur, ahmedabad - 382443

Regards,
Mahavirbhai jain

[protected]
The above no was not working for past few months and my parents were old and move out side this present situation kindly do the needful

Made payment of rs 597..00 through kotak bill pay on 12th june under reference no [protected] towards prepaid plan. Till date 8th july 2020
Not credited. Hense kindly check the reason and revert or else cancel the payment & credit it back to the sender

I have submitted closer application on 1st Sept, 2018 later on i have sent reminder several time but i have not received my security deposit of Rs.2000/- eventhout my phone was dead for last six month before closer of application but no service is received but only receiving rent bill . now i have received "e-mail from bsnl on dtd.7th july, 2020 asking account details which i have sent on their 'e" mail [protected]@gmail.com & another E- mail is [protected]@bsnl.co.in

Please look into it as since 1st Sept, 2018 i have not received my security deposit .they have provided details are as under
Ref No.MHR/CO/2020/12356 Billing A/c no.[protected]
Refund ref No.*RE[protected] REFUND Approved on.22.10.2018

i once again request you to look into it since oct, 2018 why they have not return the deposit alongwith interest payable to us .if we fail to pay they leavy the charges .please look into it very seriously for such delay for non returning Customer money in time bound. my cell No.[protected] & E-mail id. is [protected]@gmail.com

Customer Name: JOSEPH TJ

Name of Service: Bharat Fiber Voice,
Phone Number:[protected],

I’m writing this letter to compliant about the overbilling in my Telephone Bill for the month of June' 2020.

I got the connection on the second week of April and along with April month’s bill, I already paid all one time payments. As everyone knows onetime payment is only once.

In my July month’s bill also there is an amount as onetime payment, Please clarify the purpose & please do mention how many times you charge the same under different categories and I’m really not able to understand the purpose you listed in the bill, as a customer it’s my right to know to what I am paying for.

Hi sir,
My name is mohit, i live in roorkee, uttarakhand, dist: haridwar.
My bsnl landline number is [protected].
I have been very disturbed with high ping problem in bsnl broadband for last 45 days, . I have filed a complained to the higher authorities but no one could able to fix the issue until now. There are so many complaints of the similar issue in our area. Many people are having the same issue and not been able to fixed yet. I have to restart my router several times to manage the ping back to normal and that ia very time consuming.
I request you to look at this issue and fix it as soon as possible.
Thank you

My bsnl[protected] was not functioned since last two (2) months, you rectify it or iam going surrender my connection, thank you.

Dear sir / madam,

I have applied for refund of security deposit on 27/12/2019 against my telephone no [protected]. But till now i am not get the security deposit money. Today when i visited the bsnl nellore branch & ao cash told fund is not available when it will available we will process the payment of your caution money.

It's going 6 months but i am not get the security money. Therefore i request to you, please help me on this regards.

Please my name mr ezharul haque and bsnl landline & home phone no 2250371, billing name md ezharul haque, please correction name mr ezharul haque/

Thanks

Mr ezharul haque

I had applied for disconnection of my bsnl landline connection for the account number [protected] with effect from 05 jun 2020 and with regards to that, i had submitted an application for either refund of security deposit amounting to rupees 1345/- or adjusting the amount with the last generated bill, besides also depositing back the bsnl handset issued to me initially. But there has been no progress or update on the matter and also the fresh bills have been continuing to generate post my application along with late fees without even adjusting my security deposit amount. I would request to kindly look into this matter please.