Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I Sohan Priyatam is a Armyman/villager of Vill-Ullola, Po-Balibaruan, PO-Ramachandrapur, Dist-Keonjhar, Odisha very distasteful to marks the following few lines that now my country India is going in the way of highly developing country in the world and if we starts talk about telecommunication there is a competition between those networks who are now telling we are providing 4G speed network. I am very sorry to complain you that your mobiles network is not working in our village area. If we want to communicate with BSNL network we have to go at the high place where the network is coming. We have complained a lot to all networks to establish a network tower in my village but unfortunately it is not providing till yet.
We have a much of trust on our current Govt. of India and Ministry of Telecommunication and BSNL, you must substantiate & resolve the problem what I explained above. If villages are not getting network how India will be digital.
In such consequences, I request you on behalf of all my villagers side you must resolve the problem and providing 4G networks by install a BSNL tower at my village as early as possible and we shall be ever grateful to you.
For any type of communication, if needed, you may communicate with me in my mob No. [protected], [protected] and E-mail-(priyatam.[protected]@gmail.com).
An early action is highly solicited please.

15 days after submitting an application for broadband connection when I went to BSNL office to ask how long it will take for them to provide connection the BSNL staff told me to call them after 10-15 days.
They take 1 month to tell you whether broadband is available in your area or not. ( I LIVE IN CITY CENTRE)
And then take 2-3 months to provide connection.
My friend requested for a new connection in January but he still didn’t get it.
This is not acceptable. Action has to be taken!

Last year, there was an offer of 25% cashback on annual bill payment (June - August 2019 period). So, I have written an application and submit to local BSNL office to avail the same offer. They guide me to first convert the monthly bill payment plan to annual and paid entire year bill. So, i did the same. It was ensured me by the BSNL staff the 25% cashback will be adjusted in your next bill. However in July 2020 next year bill has come and there is no adjustment made of cashback yet. I called Assistant Engineer, he has given email id of aotr, than i mailed, two weeks over no reply. I filed my complaint through BSNL SELFCARE portal also but still no resolution of my complaint. Now today is July 16 and last date of bill payment is July 20. Lot of improvements has happened in BSNL, but still the complaint resolving mechanism needs to be improve a lot.

Dear sir,
i am hritik singh from kanpur Uttar Pradesh.. i got a new landline connection but the caller id is not activated (my conection is a broad band connection). From 1 week they were saying i am doing on this. I have submitted all papees and security deposit.
my request to you is that you please try to activate my connection.

Hi Team,

I have taken FTTH on June Month and my bill is also generated.

I have paid for my FTTH landline connection but it's still not active and no one is responding instead asking for online check.

Please help me to get the FTTH landline Connection

FTTH Landline :[protected]

Regards,
Sharath M

Telephone No, 27115061 was surrendered on 11 June 2020 at Trimulgherry. The department has been continuing to raise a bill on the connection.
Please take action to stop the illegal bills and refund my deposit,

I wanted to cancel the broadband connection. From 18 july 2020. As the connection is not good.[protected]. I request you to please cancel the connection as soon as possible

While i am aplying to mobile number portability there is a sms given to
Bsnl did not give 4g network internet so i want port my sim but these message shown evertime when we sms on 1900
Plz solve my problem
Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance....

Sir/ madam,

My telephonic and internet no. Is[protected] from last 2 (April may-2020) months my phone & internet is not working in 2 month, address, nike-unit of rj corp limited circular road tirupati building 76, lalpur ranchi jh-834001. I requested bsnl to waive my 2 month bills and other charges.
Now i want to request them to waive off my 2 (April may-2020) monthly bills, i shall be grateful to you.

Surrendered ph. No. [protected] to [protected] w. E. F 01.06.2018 and phone no.[protected] w. E. F.01.07.2019. Reply from bsnl staff in person and telephonically[protected], 26400270, 26400570,[protected] "cheques would be issued to you as per availability of fund with bsnl.

Dear sir/ madam,

It may be mentioned you that bsnl tower has been installed in our building (6/3 sharma complex maharani road indore, (M. P).
The monthly rent is due since agreement date 1, august, 2018.
It is requested that payment may be initiated at early date.
It may be noted that all particulars like bank account details etc related to payment has been submitted.
Thanks and regards,
Rajbahadur singh raghuvanshi
Saroj raghuvanshi

I have taken a bsnl sim yesterday but it has not been activated yet, it has already been 24 hrs.

My landline number[protected]. Internet is not working from 09.07.2020 after heavy rain. Complaint could not be lodged at bsnl, block 29, neyveli office over phone (No response) and in person also. No idea of how to register the complaint.
Just now informed cuddalore office regarding the fault.
Requested for immediate rectification of the internet fault.

I have received the worst service by bsnl as the internet is down always and even after registering the complaint the issue is not being solved. The answers provided by them are not technically so strong. Such a disappointing service. And after such bad service the they expect to pay the bills on time. My number[protected]

We had applied for closure of tel no[protected] on 15/06/2020 by receipt.
A sum of rs,. 200/00 was got deposited. We have received bill for the above period. On enquiry we found that telephone is still working. Please close the telephone and oblige since the office has been closed where the tel. Is located.

We had disconnect our landline telephone at october 2018. We did'nt get our security money rs.3000/-., it take more then 1year 9 months, no security amount refunded to us. We had phonic conversation so many time with their concerning officer, but they are not interest to refund our money, it seems they having only wording each other, but no working for refund.

I have surrendered my telephone number
[protected] on[protected] and i have completed all the formalities and several pursuasion but unfortunately after passing of more than two years the deposit amount has not been credited to my account. Please look into the matter urgently and arrange to deposit the amount as soon as possible.
Regards.
Anwar ahmed mahmood.
Mobile # [protected]

Hi,
For the past one month my broadband connection not working. If i called local exchange technician they not give proper solution and not hearing my problem still i received bill. Kindly check and revert.
For your reference find below reference complaint number[protected]

My sim is showing"protective command rejected by me"and may that's why may 3g network is not working, only showing 2g. Also. Reset all setting but still showing only 2g. I have also another bank sim but that one works perfectly.

I surrendered my phone connection ([protected]) on 3rd february 2018.
I paid all the bills on/ before time. But still i didn't get my security deposit money.
I went local bsnl office at bassi (Jaipur). But no one took my application.
I wrote email also. But overall i didn't get security deposit still.