Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Mar 29, 2026
Complaints 15979
Resolved
6091
Unresolved
9888
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 112

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
yuva bavitrra
from Coimbatore, Tamil Nadu
Jul 30, 2020
Report
Copy

Address: bsnl tamilnadu

Online bsnl rechrge failed but amount debited in my sb account kcb, sundarapuram, coimbatore, tamilnadu, india amount is rs 321
date of transactions 28-7-2- at 11. 37 a.m
my phone number is [protected]

euronetgpay
info p2a/[protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y
    yuva bavitrra
    from Coimbatore, Tamil Nadu
    Jul 30, 2020
    Report
    Copy

    Address: BSNL, TAMILNADU

    I have done online recharge (bsnl) on 28-7-20 at 11.37 a.M euronetpay info p2a/[protected] for rs 321 . Recharge failed
    but amount debited in my bank account . ( kvb, sundarapuram branch, coimbatore, tamilnadu) steps to be taken to credit the amount in my bank account .
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mohammed Asrar
      from Chennai, Tamil Nadu
      Jul 30, 2020
      Report
      Copy

      Hello Team,

      Address: 72/54 chunnambukar 1st street, Ambut - 635802

      Infront my home BSNL line stand has been fixed but its was damaged and getting support from my house wall.

      Requesting you to please get this fix properly and need your quick response. Regarding this i have complaint so many to my local BSNL office past one month no one has take actions.

      Attached pic for your reference.

      Let me know if you have any questions.

      Regards,
      Mohammed Asrar
      Cell : [protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Jul 31, 2020
      Updated by Mohammed Asrar
      Could you please get notified and fix this issue.

      Still concern team is not call me and resolve this issue.

      Regards,
      Mohammed Asrar
      Cell : [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vikrant_afro
        Jul 29, 2020
        Report
        Copy

        Hi,

        To whom it may be concerned.

        I am the customer of BSNL, A/C No. [protected], Phone No. [protected], Customer Name - Mr. Rajesh Kumar

        My internet connection ([protected]) has not been working properly
        since it's installed.
        I kept calling BSNL dealer in modinagar but he didn't give any response to my complaints.
        As per his information BSNL personnel from ghaziabad have not been able to solve the issue.
        He keeps saying I don't have time to solve single connection issues and I have to wait until he is completely free.
        This irresponsible behaviour is costing my job.
        who will be responsible if i lose my job because of this irresponsible behaviour from the government.
        Please give a solution, how will I continue to work and what excuses should I make to my company?
        This is a request to solve this issue as soon as possible otherwise refund my complete installation amount and I go for another private vendor.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Darshan Patel77
          Jul 29, 2020
          Report
          Copy

          Address: Naranpura, Ahmedabad

          After 1 year and server months completed to stop bsnl landline and internet, but we have not received our deposit amount. Here not find any complain email or direct contact person, when i inquiry about refund, every time not received any positive answer.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shweta Shenkar
            Jul 29, 2020
            Report
            Copy

            Address: bavdhan

            I forgot our boss postpaid mobile account number so i cant see bsnl postpaid mobile number bil kindly request please give my postpaid mobile account number and bill
            My bsnl number - [protected]

            My contact number-[protected]
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Jul 29, 2020
              Report
              Copy

              Address: 19-2-18/D/11/6 Amjad Daula Bagh Hyd

              Respected sir/madam
              I request to you remove the landline pole in front of my house gate... No telephone connect the pole non utilise that pole... So please as soon as possible send the worker's to resolve that...
              19-2-18/d/11/6 amjad2 daula bahg hyd. 500054
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sanjip
                from Kolkata, West Bengal
                Jul 29, 2020
                Report
                Copy

                Landline telephone no.[protected]
                Customer id: [protected]
                Account no. [protected]

                Telephone dead since february 2020

                On 16.03.2020, complaint lodged vide docket no. [protected]

                On 04.05.2020, grievance registered with bsnl vide docket no. Kol/co/2020/3454

                On 08.07.2020, grievance registered with bsnl vide docket no. Wbl/co/2020/6409

                On 10.07.2020, grievance registered with bsnl vide docket no. Kol/co/2020/8779

                On 10.07.2020, complaint registered with bsnl vide docket no. [protected]

                The telephone is dead but bsnl is issuing bills even for the dead period
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Sep 08, 2020
                Updated by sanjip
                Till date the telephone is dead but I have received a bill from BSNL, Invoice No EDCWB[protected] for the period 01/07/2020 to 31/08/2020.
                Sep 23, 2020
                Updated by sanjip
                Letter sent to Shri K.C. Ghosh; PGM(NWO), CTD; Telephone Bhawan; 2nd Floor, 34 B.B.D. Bag(S); Kolkata 700 001 vide speed post EW[protected]IN and received by the addressee on 18.09.2020 BUT TILL DATE NO DEVELOPMENT OF THE SITUATION.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ramchandra Gorhe
                  from Dahanu, Maharashtra
                  Jul 28, 2020
                  Report
                  Copy

                  Address: E-2 VAIBHAV COMPLEX , IRANI ROAD ,, BACK SIDE TO BANK OF INDIA,, DAHANU ROAD-401602 (WEST), DIST-PALGHAR (MAH )

                  I have submitted closer application on 1st sept, 2018 later on i have sent reminder several time but i have not received my security deposit of rs.2000/- eventhough my phone was dead for last six month before closer of application but no service is received but only receiving rent bill. Now i have received "e-mail from bsnl on dtd.7th july, 2020 asking account details which i have sent on their 'e" mail [protected]@gmail.com & another e - mail is [protected]@bsnl.co.in

                  Please look into it as since 1st sept, 2018 i have not received my security deposit. They have provided details are as under
                  Ref no. Mhr/co/2020/12356 billing a/c no.[protected]
                  Refund ref no.*re[protected] refund approved on.22.10.2018

                  I once again request you to look into it since oct, 2018 why they have not return the full security deposit alongwith interest payable to us. If we fail to pay they leavy the charges. Please look into it very seriously for such delay for non returning customer money in time bound. My cell no.[protected] & e-mail id. Is [protected]@gmail.com
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sde ms bsnl mau
                    Jul 28, 2020
                    Report
                    Copy

                    Address: TDM Office BSNL Mau

                    Vrla battery bank installed in mau district up bsnl site of hbl make & 600ah capacity in may 2019.
                    In battery bank 02 battery cells are faulty due to which battery backup is very poor,
                    Kindly arrange to replace faulty battery cell on priority basis please.

                    Regard
                    Sde ms & tx
                    O/o tdm bsnl mau
                    Mobile no [protected]

                    Jto bsc [protected]
                    Jto ms [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kalpanaradhakrishnan
                      Jul 28, 2020
                      Report
                      Copy

                      The bsnl landline connection no[protected] is out of service for more than 12 days. Even after registering the complaint, the problem has not been attended till date
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Habe Thaye
                        Jul 28, 2020
                        Report
                        Copy

                        Address: Mohamed Rakshan, old telephone exchange

                        My interest was not working often... Very poor connection... Please correct the connection as soon as possible...
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Naveen Bhushari
                          Jul 27, 2020
                          Report
                          Copy

                          Address: Bhiar

                          Bsnl network slow down he said on low low tower apn settings
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            santhoshkaipuzha
                            from Ferokh, Kerala
                            Jul 27, 2020
                            Report
                            Copy

                            Address: BSNL Telephone Exchange, Gandhinagar, Kottayam District ,Kerala State686008.

                            I want to bring to your kind notice the unsatisfactory working of our telephone no[protected]. We have lodged a number of complaints but to no avail. It has not been working properly for the last one month. Either the phone becomes dead or otherwise it works one way only. The current concern is my landline have lot of disturbance in line.
                            We have already made a complaint through bsnl portal, complaint number is[protected]. But no response from bsnl
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Jul 28, 2020
                            Updated by santhoshkaipuzha
                            (28-July-2020)Time:07:09 PM
                            No responses from BSNL team
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ashim Kumar Mukhopadhyay
                              Jul 27, 2020
                              Report
                              Copy

                              Address: G.T.Road,Pnagarh Bazar,Telephone Exchange

                              Dear sir,
                              With ref to the above subject, i had submitted my landline telephone no.[protected] on20/06/2018 and i was told that i would be getting
                              One thousands (1, 000/-) rupees credited. However nothing as such has happened and no further communication has been made.
                              Kindly look into the matterand provide me with some update.

                              Ashim kumar mukhopadhyay
                              Mob no.[protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Jul 27, 2020
                                Report
                                Copy

                                Address: Tej gari Meerut Uttar Pradesh

                                I paid twice the landline bill of 1209 rs. Kindly refund the same amount. Find attached payslips for your reference
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shaunak0710
                                  Jul 26, 2020
                                  Report
                                  Copy

                                  Address: C-15, Vrajnandan Bungalows, Near Aarohi Villa, Beside Saraswati Hospital, S.P.Ring Road, Bopal, Ahmedabad 380058

                                  I was having landline and broadband connection of BSNL. My landline number was[protected]. A/C no. [protected]. and Customer ID [protected].

                                  I have submitted closure application for this connection on date 19/09/2019 to Bopal exchange and also return the instrument on same date. I had also given cancelled bank account cheque in which my deposit refund is to be credited.

                                  I would like to draw your attention to the fact that even after completion of 10 months of my submitting closure application I have not received my deposit refund nor I am communicated when I will receive it. I request you to process my deposit refund and credit it, in by bank account.

                                  I have send email to [protected]@bsnl.co.in 3 times but have not received any response.

                                  Hoping for your kind co-operation

                                  Regards
                                  Shaunak R Delhiwala
                                  Mobile no [protected]
                                  Email : [protected]@yahoo.co.in
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Aug 11, 2020
                                  Updated by Shaunak0710
                                  Even after 15 days there is no communication from BSNL. Hope they get some time to read my complain and solve it.
                                  Aug 16, 2020
                                  Updated by Shaunak0710
                                  Can you inform me how much time you will require to read my complain and inform me the status.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nagaraj Maiya
                                    Jul 26, 2020
                                    Report
                                    Copy

                                    Address: Nagaraj maiya S/0 subrahmanya maiya, janani nilaya, nayakwadi post-576247, kundapur tq, udupi dst

                                    Dear Sir,

                                    I have a prepaid mobile connection of BSNL, mobile No. [protected]. I'm getting unknown deductions from my balance amount since last 6 hours . Totally i lost 16 RS.
                                    I have lodged complain in BSNL local office but they are telling u only sent messages to unknown number that's why deducted and activate DND service . But I'm the DND service activater from few months and also I haven't sent any kind of messages to anyone. It's an auto sending scam from them. And i called for DND coustomer care and they told we are not responsible for this.

                                    As a rule DND service they should stop every nonsense calls and messages..??

                                    My question is who's responsible for this..??

                                    And now i have 0 balance in my account.. If I recharge I'll sure again it'll get deducted.

                                    Kindly arrange to give the credit of my deductions from my mobile account and to stop all the deduction in future.

                                    Otherwise I'll port my number to another.

                                    Thanks and Regards,
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mohitep
                                      Jul 26, 2020
                                      Report
                                      Copy

                                      I want to convert bsnl postpaid plan to prepaid but our netive bsnl office staff refused for it due to unavailability of staff, i visited bsnl office from month june 7 times but still particular staff not present, every time they are saying come again in next week.
                                      Please do needful.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        0
                                        02shubh02
                                        Jul 26, 2020
                                        Report
                                        Copy

                                        Address: Shubham Joshi C 36 R K Colony

                                        Hello sir,

                                        I have registered complaint few days ago that my landline is dead due to which my broadband is not working. My landline number[protected]. I registered complaint 15 days before no action taken till now. As i am working from home for my it company. My work get suffer from this and it effects my job.

                                        Please take action as soon as possible.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit