Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Landline telephone no.[protected]
Customer id: [protected]
Account no. [protected]

Telephone dead since february 2020

On 16.03.2020, complaint lodged vide docket no. [protected]

On 04.05.2020, grievance registered with bsnl vide docket no. Kol/co/2020/3454

On 08.07.2020, grievance registered with bsnl vide docket no. Wbl/co/2020/6409

On 10.07.2020, grievance registered with bsnl vide docket no. Kol/co/2020/8779

On 10.07.2020, complaint registered with bsnl vide docket no. [protected]

The telephone is dead but bsnl is issuing bills even for the dead period

I have submitted closer application on 1st sept, 2018 later on i have sent reminder several time but i have not received my security deposit of rs.2000/- eventhough my phone was dead for last six month before closer of application but no service is received but only receiving rent bill. Now i have received "e-mail from bsnl on dtd.7th july, 2020 asking account details which i have sent on their 'e" mail [protected]@gmail.com & another e - mail is [protected]@bsnl.co.in

Please look into it as since 1st sept, 2018 i have not received my security deposit. They have provided details are as under
Ref no. Mhr/co/2020/12356 billing a/c no.[protected]
Refund ref no.*re[protected] refund approved on.22.10.2018

I once again request you to look into it since oct, 2018 why they have not return the full security deposit alongwith interest payable to us. If we fail to pay they leavy the charges. Please look into it very seriously for such delay for non returning customer money in time bound. My cell no.[protected] & e-mail id. Is [protected]@gmail.com

Vrla battery bank installed in mau district up bsnl site of hbl make & 600ah capacity in may 2019.
In battery bank 02 battery cells are faulty due to which battery backup is very poor,
Kindly arrange to replace faulty battery cell on priority basis please.

Regard
Sde ms & tx
O/o tdm bsnl mau
Mobile no [protected]

Jto bsc [protected]
Jto ms [protected]

The bsnl landline connection no[protected] is out of service for more than 12 days. Even after registering the complaint, the problem has not been attended till date

My interest was not working often... Very poor connection... Please correct the connection as soon as possible...

Bsnl network slow down he said on low low tower apn settings

I want to bring to your kind notice the unsatisfactory working of our telephone no[protected]. We have lodged a number of complaints but to no avail. It has not been working properly for the last one month. Either the phone becomes dead or otherwise it works one way only. The current concern is my landline have lot of disturbance in line.
We have already made a complaint through bsnl portal, complaint number is[protected]. But no response from bsnl

Dear sir,
With ref to the above subject, i had submitted my landline telephone no.[protected] on20/06/2018 and i was told that i would be getting
One thousands (1, 000/-) rupees credited. However nothing as such has happened and no further communication has been made.
Kindly look into the matterand provide me with some update.

Ashim kumar mukhopadhyay
Mob no.[protected]

I paid twice the landline bill of 1209 rs. Kindly refund the same amount. Find attached payslips for your reference

I was having landline and broadband connection of BSNL. My landline number was[protected]. A/C no. [protected]. and Customer ID [protected].

I have submitted closure application for this connection on date 19/09/2019 to Bopal exchange and also return the instrument on same date. I had also given cancelled bank account cheque in which my deposit refund is to be credited.

I would like to draw your attention to the fact that even after completion of 10 months of my submitting closure application I have not received my deposit refund nor I am communicated when I will receive it. I request you to process my deposit refund and credit it, in by bank account.

I have send email to [protected]@bsnl.co.in 3 times but have not received any response.

Hoping for your kind co-operation

Regards
Shaunak R Delhiwala
Mobile no [protected]
Email : [protected]@yahoo.co.in

Dear Sir,

I have a prepaid mobile connection of BSNL, mobile No. [protected]. I'm getting unknown deductions from my balance amount since last 6 hours . Totally i lost 16 RS.
I have lodged complain in BSNL local office but they are telling u only sent messages to unknown number that's why deducted and activate DND service . But I'm the DND service activater from few months and also I haven't sent any kind of messages to anyone. It's an auto sending scam from them. And i called for DND coustomer care and they told we are not responsible for this.

As a rule DND service they should stop every nonsense calls and messages..??

My question is who's responsible for this..??

And now i have 0 balance in my account.. If I recharge I'll sure again it'll get deducted.

Kindly arrange to give the credit of my deductions from my mobile account and to stop all the deduction in future.

Otherwise I'll port my number to another.

Thanks and Regards,

I want to convert bsnl postpaid plan to prepaid but our netive bsnl office staff refused for it due to unavailability of staff, i visited bsnl office from month june 7 times but still particular staff not present, every time they are saying come again in next week.
Please do needful.

Hello sir,

I have registered complaint few days ago that my landline is dead due to which my broadband is not working. My landline number[protected]. I registered complaint 15 days before no action taken till now. As i am working from home for my it company. My work get suffer from this and it effects my job.

Please take action as soon as possible.

I had my bsnl broadband complaint lodged about 5-6 times but they are not working on resolving it.
The complaint is being postponed day by day. I have waited almost 5 to 6 days but there is no response from their side.
Complaint number 20 july 2020- [protected]
I am surprised to know without resolving the issues, on 25 july 2020, i recieved a message that the issue is resolved.
New complaint was lodged on 26 july 2020- [protected] complaint number.
I hope that my problem is resolved at the earliest.

There is a mobile bsnl tower of bsnl in our land from last 12 years. But from approx 3 years i am not receiving rent. Nobody is giving me satisfactory action. They are dominating us.

Respected mam/sir,

Street dogs have became an issue her. They are coming over the children and on people. We r fearing to go out. Few weeks backs a street dog feared a boy so please take them from here may be 5 to 6 dogs are staying here

My bsnl landline no is[protected]. I am a bsnl subscriber for more than 20years.
However in recent past especially during the last 2-3 months broadband service has become very poor and inconsistent.
I fail to recount how many times in a day the service is interrupted. Despite several complaints and reminders there has hardly been any improvement.in fact i was thinking of switching over to ofc fibre connection (Bharat fibre) but the svrne is equally bad there also.

I request bsnl authorities to please look into and devise a permanent solution for consistent services.

I recharged the number '[protected]' twice at 24th Jul-2020 morning, one with Mobikwik (Transaction ID PGSM[protected] and another with PayTM (OrderNo. [protected] AND Operator Reference Number: [protected]). Please refer attached files.

When I contacted BSNL Customer Care, they deny to refund back my money for second recharge.

Please help, this is not only about the money. it's about a cheating.

Respected sir

Mere paas government athourise railway counter h yani ytsk counter le rakha
Aaj two days ho gaye h bsnl ki technical problem ki vajah se counter close h jis exchange ke under mera counter aata h vaha maine phone kiya koi bhi employ phone peak nahi karte khaskar sdo and jto ye to kabhi bhi phone peak karte hi nahi aaj mere counter ko 5 years ho chuke h open huye lekin aaj tak sdo ya jto ne aaj tak phone peak nahi kiya h log preshan aate h or chale jate teywaharo ki booking khuli hui h or hamara counter band h asi pahli bar nobat nahi aae h ase to 5 years me secdo bar ho chuki h
Sir ji se karbadh prathna h ki hamare counter ko jaldi se jaldi thik karwane ka kast kare aap ki ati kirpa hogi

Thanks
Krishna tour and travels
Shop no 88 huda marckrt sector 18 gurgaon
Mobile no [protected]

Dear sir/mam,
I call twice to bsnl officer (Mr. Pardeep) because ni was taking phone and someone bsnl employee gave me this number[protected] i called on this number and he started abusing and gave me threat of beating me...
This was very wrong i’ll charge fir...