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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 113

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A
arun dhasmana
Jul 26, 2020
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Address: D-344 subhash nagar roorkee

There is a mobile bsnl tower of bsnl in our land from last 12 years. But from approx 3 years i am not receiving rent. Nobody is giving me satisfactory action. They are dominating us.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    A
    Jul 25, 2020
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    Address: Bsnl staff quarters chuttugunta maruthinagar vijayawada

    Respected mam/sir,

    Street dogs have became an issue her. They are coming over the children and on people. We r fearing to go out. Few weeks backs a street dog feared a boy so please take them from here may be 5 to 6 dogs are staying here
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      R
      ravi.meh
      Jul 25, 2020
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      My bsnl landline no is[protected]. I am a bsnl subscriber for more than 20years.
      However in recent past especially during the last 2-3 months broadband service has become very poor and inconsistent.
      I fail to recount how many times in a day the service is interrupted. Despite several complaints and reminders there has hardly been any improvement.in fact i was thinking of switching over to ofc fibre connection (Bharat fibre) but the svrne is equally bad there also.

      I request bsnl authorities to please look into and devise a permanent solution for consistent services.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        T
        Tushar Kanti Bera
        from Delhi, Delhi
        Jul 24, 2020
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        Address: www.bsnl.co.in

        I recharged the number '[protected]' twice at 24th Jul-2020 morning, one with Mobikwik (Transaction ID PGSM[protected] and another with PayTM (OrderNo. [protected] AND Operator Reference Number: [protected]). Please refer attached files.

        When I contacted BSNL Customer Care, they deny to refund back my money for second recharge.

        Please help, this is not only about the money. it's about a cheating.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Recharge done twice by mistake through paytm on bsnl number [protected] Haryana Jind

        Need a refund
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          R
          rjalafia
          from Delhi, Delhi
          Jul 24, 2020
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          Address: shop no 88 huda market sector 18 gurgaon haryana 122015

          Respected sir

          Mere paas government athourise railway counter h yani ytsk counter le rakha
          Aaj two days ho gaye h bsnl ki technical problem ki vajah se counter close h jis exchange ke under mera counter aata h vaha maine phone kiya koi bhi employ phone peak nahi karte khaskar sdo and jto ye to kabhi bhi phone peak karte hi nahi aaj mere counter ko 5 years ho chuke h open huye lekin aaj tak sdo ya jto ne aaj tak phone peak nahi kiya h log preshan aate h or chale jate teywaharo ki booking khuli hui h or hamara counter band h asi pahli bar nobat nahi aae h ase to 5 years me secdo bar ho chuki h
          Sir ji se karbadh prathna h ki hamare counter ko jaldi se jaldi thik karwane ka kast kare aap ki ati kirpa hogi

          Thanks
          Krishna tour and travels
          Shop no 88 huda marckrt sector 18 gurgaon
          Mobile no [protected]
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            N
            Naman11Sharma
            from Unnao, Uttar Pradesh
            Jul 24, 2020
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            Address: Halu Bazar Punarian street bhiwani

            Dear sir/mam,
            I call twice to bsnl officer (Mr. Pardeep) because ni was taking phone and someone bsnl employee gave me this number[protected] i called on this number and he started abusing and gave me threat of beating me...
            This was very wrong i’ll charge fir...
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              A
              Anita Chemicals
              Jul 23, 2020
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              I have registered a complaint for service no[protected] on 24.06.2020 complaint no: [protected] for the phone dead but till date our complaint is not resolved and we are facing a lot of difficulty as it is office landline number further we have also lodged grievance on bsnl portal on 06.07.2020 (Guj/co/2020/7400) but no actions taken, so request you to kindly look into the matter bsnl grievance docket number :bsnl/hq/2020/em-64440.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                D
                Dev92161
                Jul 23, 2020
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                My plan is hot star 500gb rs 949 per month which gives speed upto 50mbps

                Buti recieve only 6mbps speed because bsnl doesnt change my data rate profile

                I recieved only 700kbps download speed only...

                U can see in screenshot
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Jul 23, 2020
                Updated by Dev92161
                2nd image

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                  A
                  arnab choudhury
                  Jul 23, 2020
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                  Respected madam/sir,
                  In this covid-19 situation many have to work from home but it is unfortunate on my part that my internet service provider is the worst of all. There is frequent breakdown of its service for long hours and it resumes itself but for temporary basis and again the same problem arises. I have reported the issue to the local bsnl office (Rupnarayanpur telephone exchange) they attend the issue but after few days the same problem arises i am helpless. Since there is no other reliable service provider in my area right now i am bound to use it. The landline is registered in my mother's name. Details as under:

                  Khuku choudhury
                  Flat no-s2, ganpati tower
                  P. O.- rupnarayanpur bazar.
                  Rupnarayanpur
                  Burdwan
                  Wb 713364

                  Customer id: [protected]

                  Account no:[protected]

                  Kindly help.

                  Regards,

                  Arnab choudhury
                  Mob no.[protected]
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    P
                    Pradeep Belagal
                    Jul 22, 2020
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                    On my complaint yesterday my connection was restored (After call over phone to complaint cell). Now not ever 24 hrs again there is no internet.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      N
                      nitin.pramanik
                      from Kolkata, West Bengal
                      Jul 22, 2020
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                      Address: 85/8, Chandi Ghosh Road, P.O Regent Park, Tollygunge

                      Dear sir,

                      We would like to bring your kind attention that my mother mrs basanti pramanik was applied for landline connection as a widow of freedom fighter late hari charan pramanik on 2018 and got the connection of landline 24810115 vide order no [protected] dated 03.05.2018 at premises 85/8, chandi ghosh road, koljata 700040. We would like to bring your kind attention also that my mother expired on 28.03.2020 at his residence. I already intimated over phone to bsnl and requested to disconnect the above landline connection. Due to lockdown i could not submit the letter to your office. I have visited to your office on 09.07.2020 and 26.06.2020 but both the time to submit the application but security guard did not allowed me as stricker was going on by the emplyee of bsnll. I am enclosing herewith death certificate for your necessary action.

                      So i am requesting to disconnect the above landline connection with immediate effect.

                      Thanking you,

                      Yours faithfully

                      Nitin pramanik
                      Son of late basanti pramanik
                      Mob no [protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      I have send this mail to customer care helpline of Bsnl in number of occasions but I have not received any reply from Bsnl till date.
                      I have visted Bsnl office twice to submit letter regarding surrender but security guard not allowed me as strike is going on by bsnl emplyees.
                      I have not paid the bill for current month as Bsnl not taken any action regarding surrender.
                      I have send letter through courier on 30.07.2020 but till date no feed back.
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                        D
                        diptiranjan kanungo
                        Jul 22, 2020
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                        Address: Jaitalanga .

                        My land line telephone no[protected] from narendrapur exchange lying dead.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Q
                          Quadir Khan
                          Jul 21, 2020
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                          My Bsnl Mobile Number is [protected]
                          Name -Abdul Quadir
                          Adress-Uttar Pardesh, District-Sant Kabir Nagar, Khalilabad Pin code-272175
                          In my sim problem --Sms service
                          Not sent massage any number
                          Am not register on Google pay, phone pay, Paytm etc.
                          This problem facing 3-4 month old
                          Am coolant to Bsnl but not solved my problem .
                          Please I want to port my number any other number
                          Please Help me
                          Porting massage not sanding also
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            J
                            Jugalkishore Dayama
                            Jul 21, 2020
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                            Address: Pushpam plot no, 1/P , N-1, Cidco, Aurangabad

                            Dir, sir, my mobile number is [protected] is a postpaid connection so plz convert prepaid connection
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S
                              SureshTayde8373737
                              Jul 21, 2020
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                              Respected sir / madam

                              My name is suresh tayde

                              This is my bsnl number
                              [protected]

                              Lattitude and longitude
                              19.52053 and 76.20869

                              Address
                              Room 34 parthur, daithnya near shankar mandir pandurpur express road, parthur maharashtra 431501

                              There is huge network problem in our home no network of bank after using the service we are recharging on time but not getting benefits from bsnl

                              No network in daityna area of bsnl network if bsnl network team required land for network tower installation i m ready to give land for network tower installation if bsnl team required from me but please help of network coverage issue problem

                              Registered the complaint of bsnl in daityna on urgent basis send the network team to check the network coverage problem

                              Allternate number
                              [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                P
                                Pradeep Belagal
                                Jul 21, 2020
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                                Address: Ballari, Karnataka

                                We do not have internet connection since 14th of this month when our old (Less than month, a new connection was on[protected] modem new one (Alphino) installed. Since then days after days promise made still no internet.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  R
                                  ravikumarayyala
                                  Jul 20, 2020
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                                  Address: Hyderabad, India

                                  Hi,

                                  My landline was disconnect about 8 months back but every month there's a bill generated and due amount is shown. I've paid all dues before disconnection and again four months back for additional bills. But bsnl is continuously generating bills and adding my account with due amounts. I've raised three complain tickets in the selfcare portal[protected],[protected] and[protected], but all three tickets were closed w/o resolving the issue. None from the bsnl even bothered to call me for issue and or tried to resolve it.

                                  This is very disappointing that such big organization is so disorganized and completely without discipline or any ethics.

                                  I need to have my account completely closed, w/o anymore billing.

                                  Thanks
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Hi,

                                  The issue is neither resolved and also an advise to reach out to '[protected]@bsnl.co.in' did not work out as my mail was not even acknowledged.

                                  How do I escalate my 9 months long pending issue?
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                                    D
                                    Divyank2003
                                    Jul 20, 2020
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                                    Address: Dr Deshmukh Hospital, Kurduwadi Road,Barshi

                                    Its been two weeks and the landline and broadband are completely out of order.
                                    I had complained as soon as it stopped working but my problem has not been resolved yet.
                                    The bsnl number along with std code is
                                    [protected].
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      M
                                      Mitul Rajput1
                                      Jul 20, 2020
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                                      Address: 60, mamgalam society, Near sbi road , behind ioc colony

                                      I had planned to port my bsnl prepaid number ([protected]) to another operator.
                                      Thus i sent port to 1900.
                                      Even after many messages i couldn't get upc code till now.
                                      And customer care is also not helping me with this problem. It is been 1 month + and they are not solving my problem. Please help me on a urgent basis.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        N
                                        naman bangroo
                                        from Ludhiana, Punjab
                                        Jul 19, 2020
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                                        I recently took a new connection of bsnl bharat fiber ftth. Initially the speed was fine and as per my broadband plan but now i am facing speed issues with extremely slow internet speed. The customer care is also not helping to solve the issue. It is hereby requested to look into the matter
                                        Name - naman bangroo
                                        Contact no - [protected]
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