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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 116

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S
svrv
Jul 7, 2020
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Address: chennai k k nagar

I have surrended my above telephone in feb 2020. I have not received the deposit refund so far. I have given all details of bank a/c for credit.
I have recd sms and telephone bill for may 2020 stating that they have adjusted the outstanding amount and there is bal of 2004/ billing a/c no [protected].

So far i have not recd the amount. Kindly look into the matter and do the needfu

V vijayakumar
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    Ralph Dsouza
    Jul 7, 2020
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    Address: Sancoale goa 40371p

    I can receive local calls but can't receive international calls please resolve my issue
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      Vasishta Kavuturu
      Jul 6, 2020
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      I'm frequently getting a message in which gprs usage for that balance is reducing even though i'm not using bsnl net. Ease respond asap
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        M
        mds shanmugam
        Jul 6, 2020
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        Address: BHARAT SANCHAR NIGAM LTD,Office of the general manager,no.1, Infantry road, vellore, 632001.

        My name is s. Shanmugavadivel [no.4/73, selva vinayagar koil street, valarpuram, arakkonam tk, vellore dt, pin - 631003]
        My house building was taken on lease by bsnl. Monthly rental as 7500/- effect from 01/12/2017. Concern company did not given the rent every month. Totally 10 month rental they did not paid to my account. Regarding this i complained many times to the office by call and directly. They did not respond about it. So please take remedial action.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          bharathmaiyya
          Jul 6, 2020
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          Name : latha manjunath
          Phone number:[protected]

          I have using the bsnl broadband services from past few years. But before 5 months i have upgraded to bsnl fiber but now am receiving one time charges in my bill. For no reason you have charged me because i have checked my usage and its below 350gb but my plan is of 500gb and beyond it is 2mbps speed unlimited. Please cancel the additional one time charges that you have charged for no reason.
          +2 photos
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Jul 12, 2020
          Updated by bharathmaiyya
          Not received even a single response.
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            M
            Mukund Mukund
            Jul 5, 2020
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            Address: At.po.lohara Tah. Deori dist gondia
            Website: [email protected]

            No network in this tawer
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              navsshanky80
              Jul 5, 2020
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              I wanted to port my number from BSNL to Airtel as there are connectivity issues.
              I tried several times to send sms to 1900 but everytime it sent a message "unable to send message"
              My message pack is active and I am able to send messages to other numbers
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                S
                sanjip
                from Kolkata, West Bengal
                Jul 5, 2020
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                Telephone no.[protected].
                Account no. [protected].

                The landline connection is dead since 15.03.2020.
                Complaint was lodged with bsnl vide docket no. [protected] on 16.03.2020.
                Received an sms from bsnl on 04.05.2020, telling the complaint is resolved even though the line is dead.
                Complaint registered with bsnl grievance vide docket no. Kol/co/2020/3454 on 04.05.2020.
                Though the telephone is dead for 4 months, we are still receiving bi-monthly bills and we are paying them too.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  S
                  sanjip
                  from Kolkata, West Bengal
                  Jul 5, 2020
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                  The landline connection is dead since 15.03.2020.
                  Complaint was lodged with bsnl vide docket no. [protected] on 16.03.2020.
                  Received an sms from bsnl on 04.05.2020, telling the complaint is resolved even though the line is dead.
                  Complaint registered with bsnl grievance vide docket no. Kol/co/2020/3454 on 04.05.2020.
                  Though the telephone is dead for 4 months, we are still receiving bi-monthly bills and we are paying them too.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    C
                    camblay
                    Jul 4, 2020
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                    Address: C/4/3 Trimurti Towers 590 Rasta Peth

                    Complaint no.[protected] registered 2 days before. No action taken. Please activate urgently
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                      Ritika789
                      Jul 4, 2020
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                      Address: Koutputli,

                      Hii sir, my name ritika sharma. I am currently living in paota, district jaipur,
                      Rajasthan. My area pincode is 303106.
                      Sir my isp of koutputli is taking too much amount for wireless router device which are used to install on roofs. He is charging 5600 rs for the device + 800 rs installation charges. And the total amount he is asking is 7000 rs, i don't know what to do now. Sir here in paota, there was a bsnl office but it is closed now. Sir i have contacted to bsnl customer care they told me that device charge is only 3250 rs + 250rs installation charges, then sir why he is taking too many extra rupees. He have franchisee of bsnl in koutputli (My tehesil).
                      Sir he is taking too much money from what i supposed to pay, and i think this device is also the government property, so they should not charge too much.

                      Sir please help, these people are taking wrong advantage of not availability of service.
                      Isp mobile number :- [protected]
                      Sir you can also ask him for a new wireless connection for paota, then he will tell you the same price.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        S
                        satish Kholkute
                        Jul 4, 2020
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                        Please deactivate hungama services from my mobile.
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                          S
                          Sanjib Roy Choudhury
                          Jul 3, 2020
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                          Address: 271/3 , RAJDANGA MAIN ROAD , KOLKATA 700107

                          My Telephone No[protected] is out of order from last more than two years though timely payment is being made every month. Land line become for a day or two only days. I am fed up from this telephone line. Since I am a Sr citizen and I have given this no every where .
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Dhananjay Rohmetra
                            Jul 3, 2020
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                            I have paid my bsnl landline (individual) bill twice, one through bsnl office and one through google pay. I have also raised a dispute but did'nt get any answer or refund. The transaction id of the payment through google pay app is BD01KACTGKEQ. Please refund my money.
                            +1 photos
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                              aliezhyder
                              Jul 3, 2020
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                              Address: kasargod

                              Pleas give me my all call list [protected]
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                                R
                                Reenal Castelino
                                Jul 3, 2020
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                                I would request you to permanently disconnect and discontinue my existing bsnl landline connection as i no longer require these services at my residence..

                                This is for your kind information and necessary action.

                                My details have been provided below:

                                Name:- sri godwin castelino
                                C/o mrs. Eugine castelino
                                Behind convent, shankarapura post,
                                Mudabettu village, udupi
                                Karnataka-574115

                                Address

                                C/o mrs. Eugine castelino
                                Behind convent, shankarapura post,
                                Mudabettu village, udupi
                                Karnataka-574115

                                Land line no. [protected]

                                Yours sincerely
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  S
                                  Sada1960
                                  Jul 2, 2020
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                                  Resolved

                                  Address: AHMEDNAGAR

                                  I have surrendered my landline phone on 12th october 2018, and also paid the bill. I submitted my application for deposit refund on the same day. I have already furnished my bank account details to bsnl to facilitate them for deposit refund. Now about 17 months are over, bsnl has not refunded my security deposit uptill now. I have contacted many times to the local bsnl office in this regard, but they are not responding properly. I request to refund the security deposit immediately with interest
                                  Jul 22, 2020
                                  Complaint marked as Resolved 
                                  BSNL has refunded landline telephone deposit on 21/07/2020, by crediting my bank account for Rs 2685/-. Hence please close the complaint.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Simran Narang
                                    Jul 2, 2020
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                                    Address: BSNL OFFICE SECTOR -15 Faridabad

                                    Respected sir,
                                    I have taken connection of bsnl postpaid a year before dated july 2019 which i disconnected that dated july 31, 2019 and paid all my dues that time. And it has been a year now still i have not received my refund back. I have visited bsnl office many times. They are not entertaining my refund request and replying very rudely.
                                    Kindly help me to get my refund.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      gesystem
                                      Jul 2, 2020
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                                      Address: ABHYANKAR ROAD

                                      Its been almost a month we are facing problem due to the non functioning of bsnl lanline. We have already given a complaint to the bsnl office but still they are not even bothered to look into the matter. After visiting bsnl office continuously they are just telling that it will be done very soon but till now the problem has not been solved. Ours is a private company having
                                      Two connection (Bsnl) and we work 100% online.. Thus we request you to kindly solve the problem without further delay and billing for the affected month should be made accordingly.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        Swadhin Nayak
                                        Jul 2, 2020
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                                        Address: Damanjodi,Odisha

                                        My home bsnl broadband connection is out of order since june 13. I have called the customer care numerous times already. They keep telling me they will fix the issue within 24 hours every single time. It has been 3 weeks already and it's still out of order.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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