Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 116

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
aliezhyder
Report
Copy

Call history give

Address:kasargod

Pleas give me my all call list [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reenal Castelino
Report
Copy

disconnect landline/broadband

I would request you to permanently disconnect and discontinue my existing bsnl landline connection as i no longer require these services at my residence..

This is for your kind information and necessary action.

My details have been provided below:

Name:- sri godwin castelino
C/o mrs. Eugine castelino
Behind convent, shankarapura post,
Mudabettu village, udupi
Karnataka-574115br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sada1960
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of security deposit since 17 months

Address:AHMEDNAGAR

I have surrendered my landline phone on 12th october 2018, and also paid the bill. I submitted my application for deposit refund on the same day. I have already furnished my bank account details to bsnl to facilitate them for deposit refund. Now about 17 months are over, bsnl has not refunded my security deposit uptill now. I have contacted many times to the local bsnl office in this regard, but they are not responding properly. I request...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Simran Narang
Report
Copy

Not getting my refund back

Address:BSNL OFFICE SECTOR -15 Faridabad

Respected sir,
I have taken connection of bsnl postpaid a year before dated july 2019 which i disconnected that dated july 31, 2019 and paid all my dues that time. And it has been a year now still i have not received my refund back. I have visited bsnl office many times. They are not entertaining my refund request and replying very rudely.
Kindly help me to get my refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:ABHYANKAR ROAD

Its been almost a month we are facing problem due to the non functioning of bsnl lanline. We have already given a complaint to the bsnl office but still they are not even bothered to look into the matter. After visiting bsnl office continuously they are just telling that it will be done very soon but till now the problem has not been solved. Ours is a private company having
Two connection (Bsnl) and we work 100% online.. Thus we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swadhin Nayak
Report
Copy

Customer care negligence

Address:Damanjodi,Odisha

My home bsnl broadband connection is out of order since june 13. I have called the customer care numerous times already. They keep telling me they will fix the issue within 24 hours every single time. It has been 3 weeks already and it's still out of order....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikky Jha
Report
Copy

Network problem last 40 day's

Since last 30 days having a lot of network and internet issues in my location. I have also complaint customer care 4-5 time but no solution is being done and the problem is not solved. The massage form customer care side complaint or docket has been closed. Please solve my problem as soon as possible. Phone number-[protected], [protected]. City - kolkata pincode-700053. Address - 368/7a roy bhadhur road....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anmol Puri _A
Dec 16, 2021
This thread was updated on Dec 16, 2021
Report
Copy

Payment successful but failed, in web portal refund money

Address:Jammu ' jammu and kashmir

I have paid my bsnl bill Rs1832 to bsnl landline cf m1 but my bsnl not working till and account has been deducted from my account so plzz take action on this issue ....
Helpful
3 other people found this review helpful
3 found this helpful
3 Comments
Report
Copy
UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

This is the message i am getting upon sending
PORT [protected] to 1900...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasad rao1958
from Kolkata, West Bengal
Report
Copy

wrong billing inspite advance yearly payment

Address:BSNL HYDERABAD

Bsnl land line no [protected] yearly advance rs 7637/- paid on 28/12/2019 and receipt generated [protected] /bill no sdcts[protected].

Subsequently, we received bills rs 398/- and paid on18/01/2020, rs 103 paid on 20/03/2020 and rs 601 paid on 30/06/2020.

We do not know the reason why such bills are coming inspite of annual advance payment. We tried to reach bsnl hyderabad, but they are not taking our calls....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anubhav 198437
Report
Copy

no reconnection after bill payment

Due to some problems i couldn't pay the bill on time. Number was disconnected. I paid the amount instantly but there is no sign of reconnection what should i do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jobit Joseph
Report
Copy

Line busy and no network

When i call someone it show route line is currently busy
When i turn my internet on but i can't get any internet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
N.R. KESHAVA
from Bengaluru, Karnataka
Report
Copy

shifting of landline number not done even after 23 days

Address:63, 2ND CROSS, IYENGAR LAYOUT, GANAPATHINAGAR, PEENYA 3RD PHASE, BANGALRE 560068

I requested for shifting of my landline from jalahalli, bangalore exchange to peenya, bangalore exchange. I had to visit the bsnl office personally for shfting. I got the new number as well. However connection not completed. Official does not know who the lineman is for my area. Official was very rude with me while talking (That too on mobile after trying repeatedly). So many times official will not pick the mobile phone....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sourav2412
Report
Copy

Security refund/service discontinue

Greetings,
I have surrendered my 2 bsnl landline connections because i no longer want to use the service. But i have not received the security refund yet. The two numbers are[protected] &[protected]. I have visited the office, they say our server is down.
I request you to look into it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Malarkodi
from Chengalpattu, Tamil Nadu
Report
Copy

False assurance

Most of the landline telephone bills are paid thro' ecs (Electronic clearing service). As this mode is being in vogue, bsnl (Chennai) used to tempt the customers offering a discount of rs.10/- on the bill amount, every moth if opted for electronic bill, thus abolishing the manual. Bills sent every month,
Virtually. Customers had to switch over to the option of ebills and bsnl-
Chennai saved crores of rupees by way of avoiding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
The bsnl tower setup at p/o kantabanji - 767039, dist - bolangir, odisha. Despite various mails and letters to the concerned authority i havenot my rent from last 8 months by bsnl against the tower setup on my land. Further, the lease agreement period has been competed for about more than a year. Neither they are vacating the land nor they are paying rent. The agrrement is between kailash chand agrawal (Lessor) and the bsnl telecommunication...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Omanakuttan Narayanapanicker
from Bengaluru, Karnataka
Report
Copy

my land line and broadband not working. 0476 2680243

Address:Manager Nikunjam, puthentura p o, Neendakara. 691582

On 22.6.2020 i have registered a compliant through 198 and the fault is not yet attended. The phone is dead.
I think there is no fault in home. No line breakage. I feel that it can be corrected from chavara exchange itself. Kindly do the needful.
N. Omanakuttan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anita1357
Report
Copy

worst service from bsnl

Address:Bharat Sanchar Nigam Limited, New Delhi

Done a big mistake buying bsnl simcards. I don't use internet on it. I use it for calls rarely.
I'm this lockdown, i tried to recharge my bsnl two times because i was getting sms about "incoming calls barred, you need to recharge..". The recharge failed and when i tried to call on my bsnl from other phone. There was no response at all and it hanged up eventually. It's the worse telecommunication service ever....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
haya hashim
Report
Copy

Bsnl confession sms

Bsnl is deducting 15rs within 10days and it is being deducted with an sms saying bsnl confession services. I have no idea regarding any such services neither did i acitivated any services. This is totally without my consent....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Firoz Ahmad5655
Report
Copy

SIM card loss

Address:Aligarh

I Firoz Ahmad a BSNL subscriber lost my SIM card which was bearing [protected] contact number. I request you, please reissue the SIM card along with the same contact number....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy