Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My bsnl broadband doesn't work since 27th june 20. We raised complain using online customer care. We many time followup but they are not answering.

I visited the bsnl kankaria - ahmedabad office many times, but they doesn't answer properly. I meet bsnl branch supervisor 'hardik patel' and broadband technician 'harishbhai' but they doesn't answer in proper manner. They replied don't ask us raised complain online which i already raised many times.

Bsnl landline no. :[protected]
Complain no. : [protected] and [protected]
Bsnl office visit : kankaria - ahmedabad, gujarat
Person to meet in bsnl office : hardik patel and harishbhai

Please help me to resolve this bsnl complain because i paid to the service which doesn't work and no one from bsnl tried to resolve this complain.

My contact no. : [protected]
My address : 13/a, bhagwannagar society, b/h govindwadi, isanpur, ahmedabad - 382443

Regards,
Mahavirbhai jain

[protected]
The above no was not working for past few months and my parents were old and move out side this present situation kindly do the needful

Made payment of rs 597..00 through kotak bill pay on 12th june under reference no [protected] towards prepaid plan. Till date 8th july 2020
Not credited. Hense kindly check the reason and revert or else cancel the payment & credit it back to the sender

I have submitted closer application on 1st Sept, 2018 later on i have sent reminder several time but i have not received my security deposit of Rs.2000/- eventhout my phone was dead for last six month before closer of application but no service is received but only receiving rent bill . now i have received "e-mail from bsnl on dtd.7th july, 2020 asking account details which i have sent on their 'e" mail [protected]@gmail.com & another E- mail is [protected]@bsnl.co.in

Please look into it as since 1st Sept, 2018 i have not received my security deposit .they have provided details are as under
Ref No.MHR/CO/2020/12356 Billing A/c no.[protected]
Refund ref No.*RE[protected] REFUND Approved on.22.10.2018

i once again request you to look into it since oct, 2018 why they have not return the deposit alongwith interest payable to us .if we fail to pay they leavy the charges .please look into it very seriously for such delay for non returning Customer money in time bound. my cell No.[protected] & E-mail id. is [protected]@gmail.com

Customer Name: JOSEPH TJ

Name of Service: Bharat Fiber Voice,
Phone Number:[protected],

I’m writing this letter to compliant about the overbilling in my Telephone Bill for the month of June' 2020.

I got the connection on the second week of April and along with April month’s bill, I already paid all one time payments. As everyone knows onetime payment is only once.

In my July month’s bill also there is an amount as onetime payment, Please clarify the purpose & please do mention how many times you charge the same under different categories and I’m really not able to understand the purpose you listed in the bill, as a customer it’s my right to know to what I am paying for.

Hi sir,
My name is mohit, i live in roorkee, uttarakhand, dist: haridwar.
My bsnl landline number is [protected].
I have been very disturbed with high ping problem in bsnl broadband for last 45 days, . I have filed a complained to the higher authorities but no one could able to fix the issue until now. There are so many complaints of the similar issue in our area. Many people are having the same issue and not been able to fixed yet. I have to restart my router several times to manage the ping back to normal and that ia very time consuming.
I request you to look at this issue and fix it as soon as possible.
Thank you

My bsnl[protected] was not functioned since last two (2) months, you rectify it or iam going surrender my connection, thank you.

Dear sir / madam,

I have applied for refund of security deposit on 27/12/2019 against my telephone no [protected]. But till now i am not get the security deposit money. Today when i visited the bsnl nellore branch & ao cash told fund is not available when it will available we will process the payment of your caution money.

It's going 6 months but i am not get the security money. Therefore i request to you, please help me on this regards.

Please my name mr ezharul haque and bsnl landline & home phone no 2250371, billing name md ezharul haque, please correction name mr ezharul haque/

Thanks

Mr ezharul haque

I had applied for disconnection of my bsnl landline connection for the account number [protected] with effect from 05 jun 2020 and with regards to that, i had submitted an application for either refund of security deposit amounting to rupees 1345/- or adjusting the amount with the last generated bill, besides also depositing back the bsnl handset issued to me initially. But there has been no progress or update on the matter and also the fresh bills have been continuing to generate post my application along with late fees without even adjusting my security deposit amount. I would request to kindly look into this matter please.

I have surrended my above telephone in feb 2020. I have not received the deposit refund so far. I have given all details of bank a/c for credit.
I have recd sms and telephone bill for may 2020 stating that they have adjusted the outstanding amount and there is bal of 2004/ billing a/c no [protected].

So far i have not recd the amount. Kindly look into the matter and do the needfu

V vijayakumar

I can receive local calls but can't receive international calls please resolve my issue

I'm frequently getting a message in which gprs usage for that balance is reducing even though i'm not using bsnl net. Ease respond asap

My name is s. Shanmugavadivel [no.4/73, selva vinayagar koil street, valarpuram, arakkonam tk, vellore dt, pin - 631003]
My house building was taken on lease by bsnl. Monthly rental as 7500/- effect from 01/12/2017. Concern company did not given the rent every month. Totally 10 month rental they did not paid to my account. Regarding this i complained many times to the office by call and directly. They did not respond about it. So please take remedial action.

Name : latha manjunath
Phone number:[protected]

I have using the bsnl broadband services from past few years. But before 5 months i have upgraded to bsnl fiber but now am receiving one time charges in my bill. For no reason you have charged me because i have checked my usage and its below 350gb but my plan is of 500gb and beyond it is 2mbps speed unlimited. Please cancel the additional one time charges that you have charged for no reason.

No network in this tawer

I wanted to port my number from BSNL to Airtel as there are connectivity issues.
I tried several times to send sms to 1900 but everytime it sent a message "unable to send message"
My message pack is active and I am able to send messages to other numbers

Telephone no.[protected].
Account no. [protected].

The landline connection is dead since 15.03.2020.
Complaint was lodged with bsnl vide docket no. [protected] on 16.03.2020.
Received an sms from bsnl on 04.05.2020, telling the complaint is resolved even though the line is dead.
Complaint registered with bsnl grievance vide docket no. Kol/co/2020/3454 on 04.05.2020.
Though the telephone is dead for 4 months, we are still receiving bi-monthly bills and we are paying them too.

The landline connection is dead since 15.03.2020.
Complaint was lodged with bsnl vide docket no. [protected] on 16.03.2020.
Received an sms from bsnl on 04.05.2020, telling the complaint is resolved even though the line is dead.
Complaint registered with bsnl grievance vide docket no. Kol/co/2020/3454 on 04.05.2020.
Though the telephone is dead for 4 months, we are still receiving bi-monthly bills and we are paying them too.

Complaint no.[protected] registered 2 days before. No action taken. Please activate urgently