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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 118

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N
niraj0501
from Pune, Maharashtra
Jun 23, 2020
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Address: Azad nagar, Wanowrie

I have been facing broadband connection problems since 1.5 months. Several complaints registered but they are unable to resolve my issue. Very poor service. They are closing customer complaint even without resolving or checking with customers. Latest complaint no is [protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    faisal prince
    Jun 23, 2020
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    Address: H I inter college shehanshahbad aligarh

    My tower agreement paper has missed i want to know how much my agreement left plz make it soon i feel that agreement has been done so hurry plz
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      jagdish83190
      Jun 22, 2020
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      My bsnl postpaid unbilled amountvis showing 43000 even though the credit limit is 2500
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        ßrinu Palle
        Jun 22, 2020
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        Address: BAPATLA
        Website: It's very super

        [protected] sir i lost this number so please block then sir
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          T
          Tewari Anand
          Jun 22, 2020
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          Address: M-II/C/159,Sec-C, Jankipuram , Lucknow

          Submitted the application for refund on[protected] with sdo report dated[protected], exchange_ jankipuram, sdo - mahanagar, lucknow
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            S
            Shekhar50
            from Bengaluru, Karnataka
            Jun 22, 2020
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            Address: Flat9022, Sobha Daffodil, 24th Main, 2nd Sector, HSR Layout, Somasundarapalya

            Broadband and voice service dead. Has been very erratic since last 3months. From 17june it is not working. Complaint docket no is[protected] dtd 17june2020.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              V
              venkates222
              Jun 21, 2020
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              Hi sir,

              My landline phone is not working more than 60days. On first day of issue i have registered complain in bsnl exchange in person (Salem-gugai). No response for the issue. After that i have registered complaint in online for four times. Ticket is automatically closing after one day saying issue resolved. Till now it is not working.

              Please help me to resolve this issue.

              My landline no:[protected]

              Complaint id date current status
              [protected] 20-jun-20 in progress
              [protected] 19-jun-20 closed
              [protected] 15-jun-20 closed
              [protected] 11-may-20 closed
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              Really worst.. till now issue not resolved.. so i have raised request for close.. that is also no response from the company..

              worst provide..
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                S
                Sathish004
                from Chennai, Tamil Nadu
                Jun 21, 2020
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                Address: #2, bajanai koil street, ninnakarai, kattankulathur, maraimalainagar, Chennai 603203

                Dear authority,
                This is to inform you that there is a telephone pole infront of house which is of no use. It is causing a lot of difficulties in taking in and out of four wheeler. So, i request you to remove this telephone pole of no use from infront of my house. For this, i will be very thankful to you.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  C
                  compwoman
                  Jun 20, 2020
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                  Address: BSNL Telephon e exchange Bajirao Road Shukrawar Peth Pune.

                  As my telephone line 26853226 was not working for the past two months, i disconnected the same on 1st july 2019. I have given an application for the same in salunke vihar exchange.in the letter i have also requested a refund of my deposit amount, but till date i have not received any communication from your department.

                  I have visited bhavani peth exchange also many times.

                  Due to lockdown i am not able to visit your bajirao road office. Request you to kindly refund my deposit with interest.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    H
                    hari270188
                    Jun 20, 2020
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                    My landline is dead for more than 20 days i want to discontinue landline
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      T
                      Timiri Jayaguptha
                      Jun 20, 2020
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                      Address: Velachery

                      Landline[protected] is dead. Several complaints were made. No one yet resolved. Kindly do the needful
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        A
                        AroraSatya
                        Jun 20, 2020
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                        Address: BSNL JAIPUR

                        Dear sir.
                        I submitted an application for disconnaction of my landline tel
                        No,[protected] on22.05.2020 at customer care centre mi road jaipur despite of my repeated requests on telephon no. 1500.1503 my request has not been attended to to disconact my ll no.[protected] which ultimately tentamounts to raising my bill for which i am not responsible.
                        I therefore request you to kindly do the needfur to disconnact my ll tel[protected] immediately
                        Thanking you sincerely yours
                        S. P. Arora
                        Mob no. [protected]
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          V
                          vel1950
                          from Delhi, Delhi
                          Jun 20, 2020
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                          Address: BSNL KERALA CIRCLE KALAMASSERY EXCHANGE
                          Website: selfcare.sdc.bsnl.co.in

                          Bsnl landline telephone is dead. Complaint is booked with docket id no.
                          [protected]Complaint id.) in web site of selfcare. Sdc. Bsnl.co.in. The
                          Phone is still dead. The phone is in kalamassery exchange in ernakulan of
                          Kerala circle. Kindly have useful action to repair.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            A
                            Ashima Sukhani
                            Jun 19, 2020
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                            I beg to draw your attention to our repeated requests to change the landline instrument as the same doesnt work properly since 2 decades. There is a sparking noise and the buttons also do not press properly. The instrument is over 35 years or older.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            The problem is on address Mrs Usha Arjuna 23 golf course scheme, jodhpur
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                              M
                              manivasagama
                              from Hāora, West Bengal
                              Jun 19, 2020
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                              Kindly arrange to repair the internet connection as early as possible. It shows red signal.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                A
                                avaneeshsingh848
                                Jun 18, 2020
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                                Address: H.No. 501-R, infront of anand vihar colony, Raptinagar Phase -1, Gorakhpur

                                Dear sir/madam,

                                This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earlist. Complete address is mentioned below along with photograph of the pole.

                                Address-
                                Shrimati raamvaasi devi
                                H. No. 501-r, infront of anand vihar colony, raptinagar phase -1, gorakhpur
                                Landmark - dr. Vikash chandra clinic
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  A
                                  Akhil Vc
                                  Jun 18, 2020
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                                  Improper deduction of talktime balance for data

                                  Bsnl is deducting talktime balance for data, eventhough i am neither using mobile data, nor it is not switched on for any purpose....
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                                  Aswartha Kumar
                                  Jun 16, 2020
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                                  Address: 10-70, krishnareddy buildings, Mulakalacheruvu,R.S, 517390, Andhrapradesh, India

                                  I would like to disconnect my bsnl land line with broadband. My bsnl number is [protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    @
                                    @ashish@
                                    from Hassan, Karnataka
                                    Jun 16, 2020
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                                    Website: BSNL

                                    Hi,

                                    My bsnl broadband is not working from last 4 days, i have raised multiple complains and have also visited nearest bsnl exchange office, not no one is willing to resolve the issue and because of them i am not able to use the internet for which i am paying rs1000 per month.

                                    Phone number:[protected]

                                    Kindly resolve the issue asap.

                                    Regards,
                                    Ashish bhatt
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      S
                                      Sulaiman kuttipparambil
                                      Jun 14, 2020
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                                      Address: Bsnl kerala

                                      I am recharge from sbirewardz 21rs my mobile no [protected] on 12june2020. But bsnl not credit my mobile no. Transaction id-[protected]
                                      Please action immediately.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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