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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 118

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S
sgk_416
Jun 24, 2020
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Address: bsnl.malleswaram

Prepaid phone [protected] - plan 399. - online renewal done on 9/6/19 - transaction no. Ihk 5229542 for rs. 399... Visited customer care on 11/6/19 morning. The executive checked and said the renewal has not been received.
I thought it is one of the lost remittances. The plan was renewed by paying cash 399 at the csc malleswaram on 11.6.19.
The bank took some days to tell me the amount has been remitted to bsnl.
I visited to various offices with a request for refund of the double payment that happened for no fault of mine.

I have gone through the following.
A) went to various offices of bsnl in turn as well as sent.
B) online msg to bsnl were sent by me on 15/7/19, 30/7/19, 9/9/19. 22/9/19,
C) submitted a written complaint to customer service centre malleswaram vide their ack with no number but seal and sign dated 12.9.19.

The issue is yet to be attended. I did not ask for any extra service from bsnl during the second payment.

The two payments for a single service happened due to delay in accounting at bsnl or mis information by the executive at bsnl when i went to check in person since the plan was expiring soon i could not leave it unrenewed..in the face of ambiguity of receipt of payment by bsnl. During the first payment online.

I once again request for refund of the rs.399 remitted twice under above circumstances.

Regards
S. Gopalakrishnan / 23442199
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    S
    Shravanmp9
    Jun 24, 2020
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    Address: Mutkewadi, Balaji Nagar, Chakan, Pune Maharashtra

    From last 3 months prbt service is not working. Whenever i call 56700 it shows no response and also msg is not sent and sure network problem is also more like no network for 2 to 3 days
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Shravanmp9
      Jun 24, 2020
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      Address: Mutkewadi, Balaji Nagar, Chakan, Pune Maharashtra

      From last 3 months i am facing network issue like the network goes completely and again the range comes after 1 or 2days and only 2g. Whenever i turn 3g network it again switches to 2g. I recharged 399 i think i did big mistake recharged for 3 months
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        K
        K R Adisheshan
        Jun 24, 2020
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        Address: 44, Ravishesha, 2nd Main, 7th Cross, Rangappa Layout BSK-III Stage, III-Phase, V-Block

        My land line[protected] services were terminated in july 2019. I have not received my rwefund in my hdfc bank.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          N
          niraj0501
          from Pune, Maharashtra
          Jun 23, 2020
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          Address: Azad nagar, Wanowrie

          I have been facing broadband connection problems since 1.5 months. Several complaints registered but they are unable to resolve my issue. Very poor service. They are closing customer complaint even without resolving or checking with customers. Latest complaint no is [protected]
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            faisal prince
            Jun 23, 2020
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            Address: H I inter college shehanshahbad aligarh

            My tower agreement paper has missed i want to know how much my agreement left plz make it soon i feel that agreement has been done so hurry plz
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              jagdish83190
              Jun 22, 2020
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              My bsnl postpaid unbilled amountvis showing 43000 even though the credit limit is 2500
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                Ss
                ßrinu Palle
                Jun 22, 2020
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                Address: BAPATLA
                Website: It's very super

                [protected] sir i lost this number so please block then sir
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                  Tewari Anand
                  Jun 22, 2020
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                  Address: M-II/C/159,Sec-C, Jankipuram , Lucknow

                  Submitted the application for refund on[protected] with sdo report dated[protected], exchange_ jankipuram, sdo - mahanagar, lucknow
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    Shekhar50
                    from Bengaluru, Karnataka
                    Jun 22, 2020
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                    Address: Flat9022, Sobha Daffodil, 24th Main, 2nd Sector, HSR Layout, Somasundarapalya

                    Broadband and voice service dead. Has been very erratic since last 3months. From 17june it is not working. Complaint docket no is[protected] dtd 17june2020.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      venkates222
                      Jun 21, 2020
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                      Hi sir,

                      My landline phone is not working more than 60days. On first day of issue i have registered complain in bsnl exchange in person (Salem-gugai). No response for the issue. After that i have registered complaint in online for four times. Ticket is automatically closing after one day saying issue resolved. Till now it is not working.

                      Please help me to resolve this issue.

                      My landline no:[protected]

                      Complaint id date current status
                      [protected] 20-jun-20 in progress
                      [protected] 19-jun-20 closed
                      [protected] 15-jun-20 closed
                      [protected] 11-may-20 closed
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Really worst.. till now issue not resolved.. so i have raised request for close.. that is also no response from the company..

                      worst provide..
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                        S
                        Sathish004
                        from Chennai, Tamil Nadu
                        Jun 21, 2020
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                        Address: #2, bajanai koil street, ninnakarai, kattankulathur, maraimalainagar, Chennai 603203

                        Dear authority,
                        This is to inform you that there is a telephone pole infront of house which is of no use. It is causing a lot of difficulties in taking in and out of four wheeler. So, i request you to remove this telephone pole of no use from infront of my house. For this, i will be very thankful to you.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          compwoman
                          Jun 20, 2020
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                          Address: BSNL Telephon e exchange Bajirao Road Shukrawar Peth Pune.

                          As my telephone line 26853226 was not working for the past two months, i disconnected the same on 1st july 2019. I have given an application for the same in salunke vihar exchange.in the letter i have also requested a refund of my deposit amount, but till date i have not received any communication from your department.

                          I have visited bhavani peth exchange also many times.

                          Due to lockdown i am not able to visit your bajirao road office. Request you to kindly refund my deposit with interest.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            hari270188
                            Jun 20, 2020
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                            My landline is dead for more than 20 days i want to discontinue landline
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Timiri Jayaguptha
                              Jun 20, 2020
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                              Address: Velachery

                              Landline[protected] is dead. Several complaints were made. No one yet resolved. Kindly do the needful
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                AroraSatya
                                Jun 20, 2020
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                                Address: BSNL JAIPUR

                                Dear sir.
                                I submitted an application for disconnaction of my landline tel
                                No,[protected] on22.05.2020 at customer care centre mi road jaipur despite of my repeated requests on telephon no. 1500.1503 my request has not been attended to to disconact my ll no.[protected] which ultimately tentamounts to raising my bill for which i am not responsible.
                                I therefore request you to kindly do the needfur to disconnact my ll tel[protected] immediately
                                Thanking you sincerely yours
                                S. P. Arora
                                Mob no. [protected]
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  vel1950
                                  from Delhi, Delhi
                                  Jun 20, 2020
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                                  Address: BSNL KERALA CIRCLE KALAMASSERY EXCHANGE
                                  Website: selfcare.sdc.bsnl.co.in

                                  Bsnl landline telephone is dead. Complaint is booked with docket id no.
                                  [protected]Complaint id.) in web site of selfcare. Sdc. Bsnl.co.in. The
                                  Phone is still dead. The phone is in kalamassery exchange in ernakulan of
                                  Kerala circle. Kindly have useful action to repair.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Ashima Sukhani
                                    Jun 19, 2020
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                                    I beg to draw your attention to our repeated requests to change the landline instrument as the same doesnt work properly since 2 decades. There is a sparking noise and the buttons also do not press properly. The instrument is over 35 years or older.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    The problem is on address Mrs Usha Arjuna 23 golf course scheme, jodhpur
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                                      manivasagama
                                      from Hāora, West Bengal
                                      Jun 19, 2020
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                                      Kindly arrange to repair the internet connection as early as possible. It shows red signal.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        avaneeshsingh848
                                        Jun 18, 2020
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                                        Address: H.No. 501-R, infront of anand vihar colony, Raptinagar Phase -1, Gorakhpur

                                        Dear sir/madam,

                                        This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earlist. Complete address is mentioned below along with photograph of the pole.

                                        Address-
                                        Shrimati raamvaasi devi
                                        H. No. 501-r, infront of anand vihar colony, raptinagar phase -1, gorakhpur
                                        Landmark - dr. Vikash chandra clinic
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