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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: May 21, 2026
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 119

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C
compwoman
Jun 20, 2020
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Address: BSNL Telephon e exchange Bajirao Road Shukrawar Peth Pune.

As my telephone line 26853226 was not working for the past two months, i disconnected the same on 1st july 2019. I have given an application for the same in salunke vihar exchange.in the letter i have also requested a refund of my deposit amount, but till date i have not received any communication from your department.

I have visited bhavani peth exchange also many times.

Due to lockdown i am not able to visit your bajirao road office. Request you to kindly refund my deposit with interest.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    hari270188
    Jun 20, 2020
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    My landline is dead for more than 20 days i want to discontinue landline
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      T
      Timiri Jayaguptha
      Jun 20, 2020
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      Address: Velachery

      Landline[protected] is dead. Several complaints were made. No one yet resolved. Kindly do the needful
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        A
        AroraSatya
        Jun 20, 2020
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        Address: BSNL JAIPUR

        Dear sir.
        I submitted an application for disconnaction of my landline tel
        No,[protected] on22.05.2020 at customer care centre mi road jaipur despite of my repeated requests on telephon no. 1500.1503 my request has not been attended to to disconact my ll no.[protected] which ultimately tentamounts to raising my bill for which i am not responsible.
        I therefore request you to kindly do the needfur to disconnact my ll tel[protected] immediately
        Thanking you sincerely yours
        S. P. Arora
        Mob no. [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          V
          vel1950
          from Delhi, Delhi
          Jun 20, 2020
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          Address: BSNL KERALA CIRCLE KALAMASSERY EXCHANGE
          Website: selfcare.sdc.bsnl.co.in

          Bsnl landline telephone is dead. Complaint is booked with docket id no.
          [protected]Complaint id.) in web site of selfcare. Sdc. Bsnl.co.in. The
          Phone is still dead. The phone is in kalamassery exchange in ernakulan of
          Kerala circle. Kindly have useful action to repair.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            A
            Ashima Sukhani
            Jun 19, 2020
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            I beg to draw your attention to our repeated requests to change the landline instrument as the same doesnt work properly since 2 decades. There is a sparking noise and the buttons also do not press properly. The instrument is over 35 years or older.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            View replies
            The problem is on address Mrs Usha Arjuna 23 golf course scheme, jodhpur
            Reply
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              M
              manivasagama
              from Hāora, West Bengal
              Jun 19, 2020
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              Kindly arrange to repair the internet connection as early as possible. It shows red signal.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                A
                avaneeshsingh848
                Jun 18, 2020
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                Address: H.No. 501-R, infront of anand vihar colony, Raptinagar Phase -1, Gorakhpur

                Dear sir/madam,

                This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earlist. Complete address is mentioned below along with photograph of the pole.

                Address-
                Shrimati raamvaasi devi
                H. No. 501-r, infront of anand vihar colony, raptinagar phase -1, gorakhpur
                Landmark - dr. Vikash chandra clinic
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  A
                  Akhil Vc
                  Jun 18, 2020
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                  Bsnl is deducting talktime balance for data, eventhough i am neither using mobile data, nor it is not switched on for any purpose.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    A
                    Aswartha Kumar
                    Jun 16, 2020
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                    Address: 10-70, krishnareddy buildings, Mulakalacheruvu,R.S, 517390, Andhrapradesh, India

                    I would like to disconnect my bsnl land line with broadband. My bsnl number is [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      @
                      @ashish@
                      from Hassan, Karnataka
                      Jun 16, 2020
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                      Website: BSNL

                      Hi,

                      My bsnl broadband is not working from last 4 days, i have raised multiple complains and have also visited nearest bsnl exchange office, not no one is willing to resolve the issue and because of them i am not able to use the internet for which i am paying rs1000 per month.

                      Phone number:[protected]

                      Kindly resolve the issue asap.

                      Regards,
                      Ashish bhatt
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        S
                        Sulaiman kuttipparambil
                        Jun 14, 2020
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                        Address: Bsnl kerala

                        I am recharge from sbirewardz 21rs my mobile no [protected] on 12june2020. But bsnl not credit my mobile no. Transaction id-[protected]
                        Please action immediately.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          V
                          vikas989
                          from Mumbai, Maharashtra
                          Jun 14, 2020
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                          Address: Bharat Sanchar Bhavan Harish Chandra Mathur Lane Janpath, New Delhi-110 001

                          My bsnl number is [protected], mobile tower range and internet is not working from morning 14/06/2020. I have considered others bsnl users to their mobile range also missed from sunday morning. So that cannot call or use the internet. Please fix it soon.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            V
                            VED PARKASH KAUSHIK
                            Jun 13, 2020
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                            Address: H.No 1132 Sector 10 Urban Estate Ambala City.

                            My landline phone number[protected] was disconnected on 30th april 2019. For security refund, i connected the concerned officials many times regarding security refund. The application has been duly signed by me submitted with the concerned office in april 2019. More than one year has passed nobody is paying heed to my request. So please do the needful and oblige.
                            From:-
                            Ved parkash kaushik
                            1132 sector-10 ambala city.
                            Contact: [protected].
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              T
                              tsann
                              Jun 13, 2020
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                              Hello,

                              My bsnl postpaid number [protected]
                              From jammu, last month i have done my payment of inr 627 through online bsnl app, payment debited from my account but transaction shows failed that time, i approach my bank and they checked and ask me payment goes successfully to zaak e-payment services who are bsnl payment portal and they give me trxn id - zp5a4e[protected]
                              Bsnl can check this id from zaak e-payment
                              My number is also out of service please check this issue asap because customer care not taking my complaint. My contact number is [protected]

                              Thank you
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                R
                                Rakesh Somayya
                                from Bengaluru, Karnataka
                                Jun 12, 2020
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                                Address: Surbacon maple, Chikkanayakana Halli Road, Sarjapur road

                                I am complaining since year for my landline which dead but no one attends the complaints
                                And i am paying bill every month
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Jun 12, 2020
                                Updated by Rakesh Somayya                                 Re: Landline is not working since months Docket no :[protected] : New Complaint No:[protected] : new complaint :[protected]
                                submitted. Complaint No:[protected]

                                Landline :[protected]

                                Dear BSNL
                                My phone still don’t work and I have submitted new complaint I keep on receiving bill for every month but service is dead

                                Kindly fix the line or disconnect the line permanently

                                Regards
                                Rakesh somayya
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                                  A
                                  an1911
                                  from Noida, Uttar Pradesh
                                  Jun 12, 2020
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                                  Address: Uttar pradesh

                                  The amt 319 is deducted from my bank account on 12/04/2020 but bsnl mobile is not being recharged till date.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    S
                                    Suma.manjunath
                                    Jun 11, 2020
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                                    Sir my bsnl sim card [protected] has blocked please activate it sir

                                    Kindly regards,
                                    R. Manjunath
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      S
                                      satyam69
                                      Jun 11, 2020
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                                      Address: K2 COLONY KOMADI MADHURAWADA VSP
                                      Website: consumer complaint

                                      Respected sir,
                                      My sim no [protected] deactived. Please activate my number
                                      I request sir
                                      Thnaking you
                                      Ch. Satyanarayana
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        S
                                        swapnilshivalkar
                                        from Mumbai, Maharashtra
                                        Jun 11, 2020
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                                        Respected bsnl higher authorities

                                        My name is shubhash maske

                                        This is my bsnl number
                                        [protected]

                                        Lattitude and longitude
                                        19.64243 and 76.24254

                                        Address
                                        Room 235 branmhavadgaon taluka parthur district jalna maharashtra 431504

                                        Indoor and outdoor network coverage complaint no stick of network in our area

                                        We are staying near national highway but no network near our residence

                                        Registered network complaint immmediately from u r end

                                        I had allready intimate appellate department tribunal authority of india trai
                                        [protected]@trai.gov.in

                                        Allternate number
                                        [protected]
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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