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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 120

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A
anshudwi
Jun 7, 2020
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Broadband connection on my bsnl number [protected] has been down for the last 7 days.
Customer care says, it'll be repaired in 3 - 5 days but its been 1 week now. I'm suffering a lot due to this, and planning to discontinue bsnl broadband if such conditions persist...
All efforts of repair bear no results and for a student like me, internet connection is very essential..
Kindly make sure this is resolved or connect me to higher authorities or consumer court, because this is becoming an unbearable ordeal, a horrific customer servicing experience.
Jun 18, 2020
Complaint marked as Resolved 
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    boltblue
    Jun 7, 2020
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    I have been a loyal customer of bsnl broadband since 2012 and since lockdown started athe broadband keeps losing internet access (Works for 2mins and loses acces for 5mins) it very frustrating. I tried changing the router but the problem kept repeating itself. It has been 3 months now and it is becoming increasingly infuriating to pay for the service and not get to avail it. I can't seem to find a good reason to stop this service right now but other companies are offering broadband services only when lockdown is over. Another thing is that whenever the internet seems to work (Works for 20-40 mins then gets disconnected, this happens mostly at night) and i try to open a website, it keeps redirecting to bsnl bill payment page and mind you even when there are 20, days left for the payment. My phone number if needed is[protected], i live in dehradun.
    +2 photos
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      R
      rjbendre
      from Rajapur, Maharashtra
      Jun 6, 2020
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      Address: pune 411037

      [protected] is dead for a long time, complaint is not attended but bills are sent regularly. Kindly advice,
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        B
        Binaybbsr2
        Jun 5, 2020
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        Address: BSNL office, Bhubaneswar, Odisha.

        My sim number [protected] is not working since last 7 or 8 months and showing no range, though phone is ok. I am staying at goa and sim is of bhubaneswar bsnl office. I had sent a person to bhubaneswar office and they said that i should go personally. Goa bsnl office is saying to contact bhubaneswar office. Due to poor health i am unable to go bhubaneswar from goa, my age is 55+. Due to non working of sim i am unable to do any banking service including paytm etc as i am not getting otp. Please help. I am getting now no way to activate the sim. Just praying for it. My other working sim no is [protected]. Thank you. Please help. Regards binay panigrahi.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          from Delhi, Delhi
          Jun 5, 2020
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          Address: BSNL Chandrashekharpur

          My bsnl number[protected] has been dead since last three months. I have registred compliant on their customer care number, through their portal, have written mails to their senior officers including their chairman, to their nodal officer as well but there is no repsonse till date. My phone is still dead am i am paying monthly bills as usual. Now they have closed the complaint without resolving the problem.

          Shame on these people. How long they are going to feed their family on this looted money.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          True. My internet is not working from April and I am still receiving bills as usual. Numerous complaints have been filed but these incompetent company's employees just resolve them in their complaint records without actually resolving the problem like it's nothing. This is why they went bankrupt. Government should have let this incompetent company and its employees drown instead of saving it.
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            K
            K R Adisheshan
            Jun 5, 2020
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            Address: 44, Ravishesha, 2nd Main, 7th Cross, Rangappa Layout BSK-III Stage, III-Phase, V-Block

            I cancelled land line on[protected]. My land line number is[protected].
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              C
              chanchal kumar sarkar
              Jun 4, 2020
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              Address: BSNL.Barasat,Kolkata-700126

              Dear sir / madam,
              At 13.01pm on 04/06/2020, a on line top up recharge of rs.110/- from bsnl portal was made for my mobile number [protected]. The said amount has already been debited from my bank account. However the said recharge amount of rs.110/- has not been credited to my mobile number [protected]. Kindly look into the matter and credit the top up amount immediately to my mobile in which out going call has been stopped already.
              With regards,
              Yours faithfully,
              Chanchal kumar sarkar
              E-mail : [protected]@gmail.com
              Mobile-[protected] and [protected]
              Address; 349b, sainik nagarpo_jagannathpur, barasat, kolkata-700126
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                R
                RamnathMagar
                from Mumbai, Maharashtra
                Jun 4, 2020
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                Respected BSNL Higher Authorities

                My Name
                Gaurav Ramnath Magar

                This is my BSNL Number
                [protected]

                This is latitude and Longitude
                19.44548
                75.28916

                This is my address
                Land23 erandgaon taluka Shevgaon District Ahamadnagar Maharashtra 414502

                In our Area Erandgaon Village Shevgaon Ahmadnagar District no network is available of BSNL

                because no Site is available in our Area...we all are frusted of Private operator who is Increasing Traiff day by Day ...we want some government Service operator who can give us proper and best service

                We can't access internet call problem, call drop many problem of BSNL

                i m ready to give my land for BSNL tower Installation...ready to help all Approval From concerned authorities and local Government

                Ready to GIVE OFM Cables to Plant on our Road

                Plz Take Necessary Step of Mobile Tower on my land
                I had provided all necessary information and all Lattitude and longitude of my Area

                ALLREADY MATTER HAD REACHED TO BSNL AHMEDNAGAR BSNL DEPARTMENT WAITING DOR APPROVAL OF FUND FOR TOWER INSTALLATION BUT NOT GETTING RESPONSE AFTER THAT

                I M ESCALATING THIS MATTER TO PURWAR SIR
                [protected]@bsnl.co.in

                I m providing my Allternate Number
                [protected]
                Gaurav Magar

                I M ATTACHING ALL THR PREVIOUS CONVERSATION THROUGH EMAIL
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                  M
                  Madan Gopal Dhiman
                  Jun 4, 2020
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                  Address: Village - Dadupur, P.O.- Barara, Distt.-Ambala (Haryana)

                  I am surfing from slow speed of broad band. Dsl is stable, but internet speed is very slow. Many time the speed is less than 1mbps, rear time it is near 4mbps.

                  I had complaint many time in near bsnl exchange but they are not give any good solution on it.

                  Madan gopal
                  [protected]
                  Exchange: barara
                  Distt. - ambala
                  Haryana
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    H
                    Haridas Karumanthottle
                    Jun 2, 2020
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                    Address: Dombivli East, Thane District 421201, Maharashtra

                    My telephone number is[protected]. This telephone is always out of order and it hardly work for 5 - 10 days in a month.in fact, the exchange 282 itself is faulty and is always out of order. I lodged a complaint with customer care on 20/5/2020 vide docket number [protected] but till date this complaint has not been assigned to any technician. I tried to contact customer care numbers but no answer from any number. Although the telephone hardly in order, the bsnl send bills and reminders without fail. I am no thinking of disconnecting this line.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      U
                      U.S.Chauhan
                      Jun 1, 2020
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                      We had made complain before 5 days but nobody is attending it.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        A
                        Abdul Wasik
                        May 30, 2020
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                        Please check the complaint raised and refund the amount to mobikwik account through which recharge is made in case of failure.

                        Details are given below :

                        Service : prepaid mobile
                        Email id : [protected]@gmail.com
                        Contact mobile no : [protected]

                        Account no/unique id : mobikwik account
                        Complaint category : after payment
                        Problem type : money debited from mobikwik upi account, but not updated to the system
                        Operator reference number : [protected]
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Sourav170697
                          May 30, 2020
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                          My bsnl no [protected].I have an account in amazon pay, google pay .I tried many time to activate my bank account in those wallet.but all time money decuded but verification failed.I will tried to contact customer care but not connected.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            A
                            Aniket2122
                            from Mumbai, Maharashtra
                            May 29, 2020
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                            Address: Wakad Pune-411057

                            Hello,
                            I have surrendered the bsnl service as i have shifted to new place on 21st march 2020. I went to sangvi (Pune) office to submit the device, but they told me to visit wakad office (Pune). When i went there the office was closed and after that government has announced the lockdown. So now i'm unable to submit the device due to lockdown. But as a result the company has generated bill against my number for the month of april. I have left my old place on 21st march. I'll only pay bill for the month of march. I havn't used any service in april so why i should pay bill for the month after march. Please look into this and generate bill for only month of march.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              M
                              Mohitsingh1991
                              May 29, 2020
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                              Address: Roorkee

                              Hi sir,
                              My name is mohit, i live in roorkee, uttarakhand, dist: haridwar.
                              My bsnl landline number is [protected].
                              I have been very disturbed with high ping in bsnl broadband for last 15 days,. I have filed a complained to the higher authorities but no one could able to fix the issue until now. There are so many complaints of the similar issue in our area. Many people are having the same issue and not been able to fixed yet. I have to restart my internet several times to manage the ping back to normal and that ia very time consuming.
                              I request you to look at this issue and fix it as soon as possible.
                              Thank you
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Jun 04, 2020
                              Updated by Mohitsingh1991
                              Still not been fixed.. I am waiting.. pls give me some updates
                              Jun 12, 2020
                              Updated by Mohitsingh1991
                              The problem hasn't fixed yet. It has been a long time since ping come back to normal.
                              Kindly help me to fix this issue.
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                                U
                                univ
                                from Noida, Uttar Pradesh
                                May 29, 2020
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                                My land line no[protected], location b-406 ram vihar, sector 30, noida 201303.
                                Forgot user name and passwrod.
                                Require information
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                                  H
                                  H N Dash
                                  May 29, 2020
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                                  Address: I have given a mail to GM Finance, Bhubaneswar

                                  Sir, my telephone [protected] with broadband facility.
                                  My phone and broadband remain out of order by about 20.02.20 to 17.05.20
                                  I have been charged rs. 1560/- in bill of april and may payable by 31.5.20
                                  I have paid bill for march anticipating it may be restored. This bill for may i have not yet paid and asked for a revised bill without charging for april and may please do the needful and cancel the above bill

                                  With regards
                                  Hn dash
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                                    Tushar9913
                                    May 28, 2020
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                                    Everyday receiving unwanted messages.

                                    Like
                                    South Beauty Nayanthara Hot backless Scene, sizzling HOT, Toll-Free Site
                                    http://ez.hurraay.com/BsNl/cwE/vd_c.jsp?p=tdn[protected]a2
                                    +1 photos
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                                      Munisamy Jaya
                                      May 28, 2020
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                                      I am using my dataone mail for more than 10 years. But now it shows your account has expired. I could not login my account today which i used yesterday.

                                      Mail id - [protected]@dataone.in
                                      +1 photos
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      May 28, 2020
                                      Updated by Munisamy Jaya
                                      I am using my dataone mail for more than 10 Years. But now it shows your account has expired. I could not Login my account Today which I used Yesterday.

                                      Mail Id - [protected]@dataone.in

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                                        A
                                        anjubhasi
                                        May 27, 2020
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                                        Address: Kollam,Kerala

                                        Dear sir/madam

                                        My landline is not working for the last few weeks.
                                        The phone number is 2743896.
                                        Kindly rectify it at the earliest
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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