Bharat Sanchar Nigam [BSNL] Complaints & Reviews

This complaint about my bsnl wimax broadband having no - [protected] showing slow speed from last 2 days. I tried to call customer care toll free numbers but they are just picking up phn calls n not speaking a single word to me but however i managed to lodge a complaint online n got a complaint no - [protected]. Kindly resolve this issue as soon as possible

Iam trying to port out of bsnl for which iam sending message to 1900 and this is not getting delivered, the number [protected] is what iam trying to port

Hello team,

Kindly help to recharge the phone number [protected] as it has been deactivated. Due to lock down can't go to the customer care office of bsnl and on call they don't respond due to less resources.

Please help, its an urgent as i don't want to lose the number. Customer name rita biswas c/o debashish biswas.

My call back number is [protected]/[protected].

Missing sim on house please block that number

Last past month many times i have to complain broadband not working. No response from your side. My phone number is[protected]. Bills also raised.

Date20 -4 recaje Belanse bathe aves 6e
MoBel [protected]
Refante na mabe 1500

Land line no.[protected]
Is dead for the last 3 (Three) months. No action has been taken on this. My phone serves to a family of two senior citizens with a handicap son.
No new complaints can be placed as the server is prompting that previous complain number is still active.
Please do the needful urgently!!
- amit kumar sarkar
([protected])

I have received the worst service by bsnl as the internet is down always and even after registering the complaint the issue is not being solved. The answers provided by them are someone will come or we are looking into it. Such a disappointing service. And after such bad service the they expect to pay the bills on time. Please take a strict action against the company and the employees aren't active at the work.
They are active only for new installation or billing.

Sir /Madam, Please disconnect my BSNL land line phone and also Internet connection and my Phone No: is
No:[protected], Name : R.K.Sarma, Advocate, AYYAPPA TOWERS, G.F. No: 3, TEKKEMITTA, Nellore-3. My Phone instrument given by me is not working and damaged. Hence I am not returning it. Hence deduct the const of instrument- Phone given to me and deduct any arrears of phone bills from my deposit with you and refund the remaining balance to me to my account No:[protected], ICICI BANK NELLORE and IFSC code: ICIC0006310. THANK YOU.
Because of this Karona virus period i did my on line application for cancellation as stated above. R.K.SARMA, Advocate, Nellore.

Leadline bhand hai tar tuta huwa hai

BSNL deduct 5 to 10 rupees everyday from the past two months. There is no scheme on my phone for which money deduction is required. Request you to kindly stop this unnecessary deduction.

Hi there is an area where the people of central government employees are residing thousands in between bacheli and akash nagar villages. The bsnl 2g network internet speed is providing very low. All incoming calls to bsnl customers says out of network coverage. Several times had complained to bsnl customer care to provide quality network coverage. But they had provide temporary resolution only. Bsnl 2g may provide quality network coverage to the area and also to provide 3g and 4g network coverage immediately. This is utter failure of tower maintained by concerned persons. So you are requested to do things normal otherwise you will loss more customers and we will take airtel connection.

Hi,

Lodging a complaint of excess billing, for the month of april 2020, every time, and every month the bills keeps changing, or broadband is linked with the telephone landline, however there is no usage of landline and since last 3 months only one person is using the wifi and the bill has raised up to 5000 rs, that is not small of an amount, its hefty and i would say creating a havoc for customers, just because in andaman the only option is bsnl, it doesn't mean one loots the customer out of no where, please draw a minimum line to generate a bill, its out of limits now, and here i am talking about the circle of andaman, port blair, i am sure many other customers are facing the same. Kindly do not provoke customers to come together to protest and investigate on the same that will have a huge impact on officials and bsnl itself.

I want a response asap, or a solution with immediate effect, or will write to the head of the country and will highlight the corruption happening within the island.

Would appreciate action and response.

Regards,
Prerna

I paid my office bill through online mode of google pay of rs1104 on 21st april 2020. The amount has been deducted from my bank account but in the bsnl portal the transaction status is showing failed.
Bill amount - rs1104
Date of transaction - 21 st april 2020
Landline no - [protected]
Bsnl account no - [protected]
Bsnl transaction id is fcdr[protected].
Bank transaction id is[protected].

From yesterday net is not working properly. It gets on sometime and after sometime automatically stop working but the modem is working properly net is not working

Dear concern,

We are requesting to you please change the billing name
This is the corporate connection. Our company name change last 3 before
We have done the complain no any response jaora bbsnl je
We have 3 connection

Below the detail
Phone no-[protected]
Bill mention name - reliance corporate it park ltd
Required name change - reliance digital platform & project services ltd
Any query contact to me
Mob-[protected]

From yesterday net on wifi is not working properly. It itsef gets on and after sometime stops automatically.

I have recharged my bsnl number, [protected], using Google pay for rs.118, money debited from my account, but not recharge is not done to my number,

I live in jammu. Bsnl cut my broadband connection 1year back because my bill was pending due to some reasons. Then 7 -8 months back i again wanted to resume my connection. I gave them the amount pending of my previous connection and also gave the amount of new connection. But till now i have not got any connection and it's 7-8 months after that. Numerous times i have tried to contact them but no response from their side. During this pandemic as we are working from home internet is must and only 2g services are working in jammu. They took away my money and didn't even gave me the connection. I request u to take strict action against them as they are indulging in fraudulent activity. I also have a pic of modem they gave me with my previous connection. My previous landline numberlinked with bsnl broadband connection was 2562398.

From the past six months i am facing the problem of very poor internet connection speed by bsnl broadband.
Every months i pay amount of ₹820 ਪਰ month just for internet (Because in our village no other alternative is available and cellular network is also very poor). I don't use landline phone, only broadband. I am not getting what i am paying for. Even reached the local authorities and every time they make some excuse, even field staff member advised me to get rid of connection if i am not satisfied. I am getting only 100 kbs speed and 100 of dsl connection break problem. Very poor service by department and very poor behavior with customers. Staff members are behaving like goons and treating customers like culprits.
I am complaining regularly form past six months but all in vain.
Searching for better alternative but our village is in remotely area, other than bsnl nobody provides internet broadband service.