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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 126

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S
SSGole
Apr 8, 2020
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Address: Kothrud PUNE Maharashtra

I want to disconnect my bsnl telephone and ftth connection immediately. I have not used the connection from march 19, 2020. Please disconnect the telephone and internet ftth connection. Bsnl telephone number is[protected].
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    S
    Suman paswan
    Apr 8, 2020
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    Hi, i am kabita kumari borah, my plan was bb-nme 20mbps plan and according to that plan my monthly rental should be 299 as bsnl has launched this plan which provides 20mbps of speed and 50gb data but i am getting charge of rupees 39821, it is a very huge amount which got me nightmares, i just want that it resolves as soon as possible, i filed complain online i am waiting for earlier response
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      S
      sahilsingh128
      Apr 7, 2020
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      I have done payment on BSNLlandline on 6 april.The amount got deducted from my bank account but payment status is still pending Refund my Rs 150 back
      +1 photos
      Apr 07, 2020
      Updated by sahilsingh128
      no response?
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        A
        Atanude
        Apr 5, 2020
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        Address: BSNL, Kolkata

        I had surrender my telephone set with broad band necessary kit to the bsnl office and taken clearance with all respect. All bill till to last was clear till to surrender. Also as per requirement i had submitted a request letter with bank details, with some declaration on stamp paper by notarized about the paper missing of initial deposit receipt.
        Thereafter almost 1.5 years gone, till date neither any refund cheque amount receive nor credit in my account. Very long time i was customer of bsnl and gotten very good services in overall. But refund issues get very painful to me.
        The security deposit amount was approximate rs.2500/-.
        My telephone number was[protected]when it has surrendered.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          Sarika prajapati
          Apr 5, 2020
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          I humble request to sir/man,
          I am bsnl broadband consumer keshan lal s/o late brij lal
          Landline no[protected]
          From laluganj kora jahanabad tahsil bindki district fatehpur pin code 212659. Mene august 2019 me bsnl ka connection liya tha connection ke liye 21 din phle apply kiya usme bhi device or router bhi nhi diya gya customer pay kr rha hai fir bhi office ke log bolte hai 6 months se ye sb saman vibhag me nhi a rha or yaha tk ki cable bhi available nhi hai vibhag me. December 2019 me 12 din net kharab rha january or february me 7- 8 din net service kharab or abhi 20 din se net a rha hai ja rha hai stable hi nhi hota hai net rat me 2-4 hours ke liye a jata hai tdo or sdo se bat hui bolte hai shi ho jayega uske bad phone recieve hi nhi hote unke. Monthly bill hr month time se jma krte hai fir bhi itni suffer krna pd rha h.
          Kripya meri is samasya ka samadhan jldi kre
          +1 photos
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Apr 08, 2020
          Updated by Sarika prajapati
          Dear sir/mam
          Country me itni bdi problem chl rhi hai prime minister, chief minister sb bol rhe hai stay home, work from home.kese kam kre ghr se BSNL department krne de to krenge na 20-25 din ho gye net nhi shi ho rha vibhag me net shi krne ke liye phone kro to bolte hai connection ktwa lo.
          Hamari problem ka solution kb hoga time to time monthly payment krte hai fir bhi koi sunta hi nhi hai
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            B
            Bhupindwr sinfh
            Apr 4, 2020
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            I am charged 30 rs .I was told that rs.10 as you have won talk time .also an otp was asked . please help to recovery
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              A
              ananthanarayananseetharaman
              Apr 4, 2020
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              Address: 12 perumal kovilst thimmaraj

              Amount rs. 160\- and ID .no [protected] and INDRC No.[protected] please credit the amount to me no.[protected]
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                S
                ss2169
                Apr 4, 2020
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                Address: panipat

                Dear Sir,

                My number [protected] is showing invalid sim on mobile. how to rectify this.
                please advise. My email is: info.[protected]@gmail.com

                Thanks,
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                  L
                  Latha Baskar
                  Apr 4, 2020
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                  BSNL sim card not working.
                  Signal is there.
                  No outgoing, incoming and messaging services.
                  Recharged the sim already.
                  It was working fine
                  Suddenly stopped working
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                    H
                    Harikrishna Behara
                    from Bengaluru, Karnataka
                    Apr 3, 2020
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                    Address: Tuddali village burja mandal Srikakulam dist andhrapradesh-532445

                    My family member her name Behara krishnaveni having mob no:[protected] was lost in water..so it having important call history..so please provide call history of above mob no to my brother email: [protected]@gmail.com
                    His mob no bsnl:[protected]
                    Name:behara HARIKRISHNA
                    Call history from 01-jan-2020 to 31-mar-2020
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                      Y
                      YogeshKosli
                      from Hāora, West Bengal
                      Apr 1, 2020
                      Resolved
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                      Resolved

                      Address: BSNL

                      Please block my BSNL no. [protected] immediately, It's registered with SMS banking and Mobile Banking, Please urgent block otherwise someone can empty my bank account
                      Went to police station but they told that they can't do anything. They asked to Call customer care and block but none of the care numbers provided picking call. Everything is lock-down in India.
                      Aug 5, 2020
                      Complaint marked as Resolved 
                      call received and was blocked by Rewari JTO
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Apr 02, 2020
                      Updated by YogeshKosli
                      Thank You Sir, Received mail from there side and id proof sent. Hope it will be processed soon. Thank You so much.
                      Dear Sir, Thank You very much. After your intervene, received mail from their side to process my block request.
                      Thanks Once again
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                        C
                        Christy Sam Mathew
                        Apr 1, 2020
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                        Address: Kottayam, Kerala

                        Mr. N. C. Kurian, kallupalam,
                        Puthuppally p. O., kerala
                        Mobile: [protected]
                        Phone:[protected]
                        My mobile [protected] applied for porting from idea 10 days back. Though idea disconnected service, i have not got bsnl service yet. I know this is due to locked down and i cannot come to your customercare of same reason.
                        Please activate your service as early as possible.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        I recharged BSNL mobile number via SBI net banking, money deducted from my account but recharge not successfully done.

                        porting to bsnl mobile is delaying - Comment #3671765 - Image #0
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                          A
                          Ansh Maheshwari
                          Apr 1, 2020
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                          Address: 20,1st floor, sir pratap school complex,MGH road,Jodhpur, Jodhpur, Rajasthan, 342001

                          I have landline phone of bsnl, vide phone number [protected] throught this phone i am not able to make incoming and outgoing calls due to phone was dad from more then last 9 months. I had paid regular paid bill till dec-19 without using my phone but last 2 month i was stoped paying the bills.

                          I was several time complain to bsnl from 198 & 1500 complain number but not solve till today. Even presently showing in technical problem.

                          I am requesting you to take strict action against the bsnl, jodhpur and help me to issue me rebate in my monthly phone bill as per trai rules because my landline dad from 9 months i am continuous complaint to all complaint number but yet not resolve in this and sending continuous bills.
                          Hope you will take appropriate action against corrupt bsnl officers and help me to issue refund entire paid bill and rebate existing my monthly bill and solve our technical problem for start phone.

                          Regards,
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            V
                            vysakh_sugathan
                            Mar 31, 2020
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                            I recharged my BSNL No [protected] through Amazon on 23 March 2020.
                            Amazon ORDER #[protected].
                            The money was deducted and the plan is not yet activated.
                            I contacted BSNL and they said online recharge are slow to activate and might take up to 24 hrs. Nothing happened.
                            I request BSNL to either provide me with a Refund or activate the plan.
                            +1 photos
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              I
                              imrkhan
                              Mar 31, 2020
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                              Address: 194103

                              I had done 148 rupees recharge on my number. I made this transaction on bsnl website and made payment through it. It was shown that the recharge was successful and the transaction id is pgsm[protected] and bank ref no is 207041. But i didn't get any message from bsnl about the recharge and when i try to make a call it is still saying that my outgoing services were stopped. Please resolve this problem as soon as possible and get my recharge done or else please refund my amount
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                A
                                Alim.MohamedSalih
                                Mar 29, 2020
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                                Address: 607, Muslim Street, Vadakkuammapatinam, Manamelkudi-TK, Pudukkottai, Tamil Nadu, 614620

                                Dear bsnl,
                                I need broadband connection in my home, i tried to apply broadband connection in bsnl exchange office, they told your area landline underground cable connection cut so unable to provide you, i need broadband connection, so please solve this issue and give connection in my area as soon as possible, we facing issue with mobile coverage in my area, in digital india no broadband connection, how can connect with rest of my world.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  U
                                  Udaycod
                                  Mar 29, 2020
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                                  I got a call from no [protected] today
                                  He was pretending to be a phone pe worker
                                  And want to scam me by saying that i get 4000 rupees in my phone pe account but i refused as i know it must be fake and then he start using abusive language
                                  Pls help me to complain against him so he don't do this anyone else
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                                    Bijal Agrwal
                                    from Powai, Maharashtra
                                    Mar 28, 2020
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                                    Address: Vadodara, Gujarat

                                    Hello,

                                    My name is Bijal Agrawal. My Dad mobile is lost please block my dad's number.
                                    The number is [protected]. Lost mobile IMEI number is [protected] Please do as soon as possible.

                                    If any query please call me on [protected] this number.

                                    Thank you.
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                                      Dhanya Sharath
                                      from Bengaluru, Karnataka
                                      Mar 27, 2020
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                                      Address: Vrindavanam, Pattanakkad.p.o, Alappuzha, Kerala, 688531

                                      Deactivate the value added service from this mobile service. I lost full of top up balance today. I couldn't understand how it was happened. I expect quick action about my complaint.
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                                        Dhanya Sharath
                                        from Bengaluru, Karnataka
                                        Mar 27, 2020
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                                        Address: Vrindavanam, Pattanakkad.p.o, Alappuzha, Kerala, 688531

                                        Please valu added services. I lost full top up balance.I am confused how it was happened.
                                        Mar 27, 2020
                                        Updated by Dhanya Sharath
                                        Please deactivate the value added service from this mobile service.
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