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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 126

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A
abhirami charusila
Apr 10, 2020
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Website: Bsnl

My name is Abhirami.I have recharged the wrong bsnl number using google pay and a valid number got recharged. When i tried to revert those charges using sms i got reply from bsnl "you are not correct source dealer. Do not try again". I've lost money .Please help me get it back.Please do help.
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    N
    nkshandil926
    Apr 9, 2020
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    sim se msg nai ja rahe hn

    Address: Solan

    Sir, Mere sim card se sms send nahi ho raha hai .. Himachal Pradesh circle hai.. [protected] sms center number hai, jo k sahi hai.. Sb setting thik hai ... But send sms nahi ho pa raha hai... Pls solution bataiye . Main ek screenshot bhi show kr raha hu. Bsnl Buzz /live ... Usmein bhi request headset fail aa raha hai. Pls help sir....
    +1 photos
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    S
    Smruti Prangya Sahoo
    Apr 8, 2020
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    Address: Central bank of India banki

    Mobile no-[protected]
    Amount-743
    Paid through upi on 08/04/2020
    Transaction details attached.
    A/c no-[protected]
    Date-06/04/2020
    Invoice no-EDCOR[protected]
    Amount of transaction successful but not update in Ur BSNL app.kindly do the needful
    +1 photos
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      S
      SSGole
      Apr 8, 2020
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      Address: Kothrud PUNE Maharashtra

      I want to disconnect my bsnl telephone and ftth connection immediately. I have not used the connection from march 19, 2020. Please disconnect the telephone and internet ftth connection. Bsnl telephone number is[protected].
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        S
        Suman paswan
        Apr 8, 2020
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        Hi, i am kabita kumari borah, my plan was bb-nme 20mbps plan and according to that plan my monthly rental should be 299 as bsnl has launched this plan which provides 20mbps of speed and 50gb data but i am getting charge of rupees 39821, it is a very huge amount which got me nightmares, i just want that it resolves as soon as possible, i filed complain online i am waiting for earlier response
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          sahilsingh128
          Apr 7, 2020
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          I have done payment on BSNLlandline on 6 april.The amount got deducted from my bank account but payment status is still pending Refund my Rs 150 back
          +1 photos
          Apr 07, 2020
          Updated by sahilsingh128
          no response?
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            A
            Atanude
            Apr 5, 2020
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            Address: BSNL, Kolkata

            I had surrender my telephone set with broad band necessary kit to the bsnl office and taken clearance with all respect. All bill till to last was clear till to surrender. Also as per requirement i had submitted a request letter with bank details, with some declaration on stamp paper by notarized about the paper missing of initial deposit receipt.
            Thereafter almost 1.5 years gone, till date neither any refund cheque amount receive nor credit in my account. Very long time i was customer of bsnl and gotten very good services in overall. But refund issues get very painful to me.
            The security deposit amount was approximate rs.2500/-.
            My telephone number was[protected]when it has surrendered.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              S
              Sarika prajapati
              Apr 5, 2020
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              I humble request to sir/man,
              I am bsnl broadband consumer keshan lal s/o late brij lal
              Landline no[protected]
              From laluganj kora jahanabad tahsil bindki district fatehpur pin code 212659. Mene august 2019 me bsnl ka connection liya tha connection ke liye 21 din phle apply kiya usme bhi device or router bhi nhi diya gya customer pay kr rha hai fir bhi office ke log bolte hai 6 months se ye sb saman vibhag me nhi a rha or yaha tk ki cable bhi available nhi hai vibhag me. December 2019 me 12 din net kharab rha january or february me 7- 8 din net service kharab or abhi 20 din se net a rha hai ja rha hai stable hi nhi hota hai net rat me 2-4 hours ke liye a jata hai tdo or sdo se bat hui bolte hai shi ho jayega uske bad phone recieve hi nhi hote unke. Monthly bill hr month time se jma krte hai fir bhi itni suffer krna pd rha h.
              Kripya meri is samasya ka samadhan jldi kre
              +1 photos
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Apr 08, 2020
              Updated by Sarika prajapati
              Dear sir/mam
              Country me itni bdi problem chl rhi hai prime minister, chief minister sb bol rhe hai stay home, work from home.kese kam kre ghr se BSNL department krne de to krenge na 20-25 din ho gye net nhi shi ho rha vibhag me net shi krne ke liye phone kro to bolte hai connection ktwa lo.
              Hamari problem ka solution kb hoga time to time monthly payment krte hai fir bhi koi sunta hi nhi hai
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                B
                Bhupindwr sinfh
                Apr 4, 2020
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                I am charged 30 rs .I was told that rs.10 as you have won talk time .also an otp was asked . please help to recovery
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                  A
                  ananthanarayananseetharaman
                  Apr 4, 2020
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                  Address: 12 perumal kovilst thimmaraj

                  Amount rs. 160\- and ID .no [protected] and INDRC No.[protected] please credit the amount to me no.[protected]
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                    S
                    ss2169
                    Apr 4, 2020
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                    Address: panipat

                    Dear Sir,

                    My number [protected] is showing invalid sim on mobile. how to rectify this.
                    please advise. My email is: info.[protected]@gmail.com

                    Thanks,
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                      L
                      Latha Baskar
                      Apr 4, 2020
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                      BSNL sim card not working.
                      Signal is there.
                      No outgoing, incoming and messaging services.
                      Recharged the sim already.
                      It was working fine
                      Suddenly stopped working
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                        H
                        Harikrishna Behara
                        from Bengaluru, Karnataka
                        Apr 3, 2020
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                        Address: Tuddali village burja mandal Srikakulam dist andhrapradesh-532445

                        My family member her name Behara krishnaveni having mob no:[protected] was lost in water..so it having important call history..so please provide call history of above mob no to my brother email: [protected]@gmail.com
                        His mob no bsnl:[protected]
                        Name:behara HARIKRISHNA
                        Call history from 01-jan-2020 to 31-mar-2020
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                          Y
                          YogeshKosli
                          from Hāora, West Bengal
                          Apr 1, 2020
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                          Resolved

                          Address: BSNL

                          Please block my BSNL no. [protected] immediately, It's registered with SMS banking and Mobile Banking, Please urgent block otherwise someone can empty my bank account
                          Went to police station but they told that they can't do anything. They asked to Call customer care and block but none of the care numbers provided picking call. Everything is lock-down in India.
                          Aug 5, 2020
                          Complaint marked as Resolved 
                          call received and was blocked by Rewari JTO
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Apr 02, 2020
                          Updated by YogeshKosli
                          Thank You Sir, Received mail from there side and id proof sent. Hope it will be processed soon. Thank You so much.
                          Dear Sir, Thank You very much. After your intervene, received mail from their side to process my block request.
                          Thanks Once again
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                            C
                            Christy Sam Mathew
                            Apr 1, 2020
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                            Address: Kottayam, Kerala

                            Mr. N. C. Kurian, kallupalam,
                            Puthuppally p. O., kerala
                            Mobile: [protected]
                            Phone:[protected]
                            My mobile [protected] applied for porting from idea 10 days back. Though idea disconnected service, i have not got bsnl service yet. I know this is due to locked down and i cannot come to your customercare of same reason.
                            Please activate your service as early as possible.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            I recharged BSNL mobile number via SBI net banking, money deducted from my account but recharge not successfully done.

                            porting to bsnl mobile is delaying - Comment #3671765 - Image #0
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                              A
                              Ansh Maheshwari
                              Apr 1, 2020
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                              Address: 20,1st floor, sir pratap school complex,MGH road,Jodhpur, Jodhpur, Rajasthan, 342001

                              I have landline phone of bsnl, vide phone number [protected] throught this phone i am not able to make incoming and outgoing calls due to phone was dad from more then last 9 months. I had paid regular paid bill till dec-19 without using my phone but last 2 month i was stoped paying the bills.

                              I was several time complain to bsnl from 198 & 1500 complain number but not solve till today. Even presently showing in technical problem.

                              I am requesting you to take strict action against the bsnl, jodhpur and help me to issue me rebate in my monthly phone bill as per trai rules because my landline dad from 9 months i am continuous complaint to all complaint number but yet not resolve in this and sending continuous bills.
                              Hope you will take appropriate action against corrupt bsnl officers and help me to issue refund entire paid bill and rebate existing my monthly bill and solve our technical problem for start phone.

                              Regards,
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                V
                                vysakh_sugathan
                                Mar 31, 2020
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                                I recharged my BSNL No [protected] through Amazon on 23 March 2020.
                                Amazon ORDER #[protected].
                                The money was deducted and the plan is not yet activated.
                                I contacted BSNL and they said online recharge are slow to activate and might take up to 24 hrs. Nothing happened.
                                I request BSNL to either provide me with a Refund or activate the plan.
                                +1 photos
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  I
                                  imrkhan
                                  Mar 31, 2020
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                                  Address: 194103

                                  I had done 148 rupees recharge on my number. I made this transaction on bsnl website and made payment through it. It was shown that the recharge was successful and the transaction id is pgsm[protected] and bank ref no is 207041. But i didn't get any message from bsnl about the recharge and when i try to make a call it is still saying that my outgoing services were stopped. Please resolve this problem as soon as possible and get my recharge done or else please refund my amount
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    A
                                    Alim.MohamedSalih
                                    Mar 29, 2020
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                                    Address: 607, Muslim Street, Vadakkuammapatinam, Manamelkudi-TK, Pudukkottai, Tamil Nadu, 614620

                                    Dear bsnl,
                                    I need broadband connection in my home, i tried to apply broadband connection in bsnl exchange office, they told your area landline underground cable connection cut so unable to provide you, i need broadband connection, so please solve this issue and give connection in my area as soon as possible, we facing issue with mobile coverage in my area, in digital india no broadband connection, how can connect with rest of my world.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      U
                                      Udaycod
                                      Mar 29, 2020
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                                      I got a call from no [protected] today
                                      He was pretending to be a phone pe worker
                                      And want to scam me by saying that i get 4000 rupees in my phone pe account but i refused as i know it must be fake and then he start using abusive language
                                      Pls help me to complain against him so he don't do this anyone else
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