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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 126

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A
Alim.MohamedSalih
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landline and broadband connection

Address:607, Muslim Street, Vadakkuammapatinam, Manamelkudi-TK, Pudukkottai, Tamil Nadu, 614620

Dear bsnl,
I need broadband connection in my home, i tried to apply broadband connection in bsnl exchange office, they told your area landline underground cable connection cut so unable to provide you, i need broadband connection, so please solve this issue and give connection in my area as soon as possible, we facing issue with mobile coverage in my area, in digital india no broadband connection, how can connect with rest of my world....
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U
Udaycod
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harassment call

I got a call from no [protected] today
He was pretending to be a phone pe worker
And want to scam me by saying that i get 4000 rupees in my phone pe account but i refused as i know it must be fake and then he start using abusive language
Pls help me to complain against him so he don't do this anyone else...
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B
Bijal Agrwal
from Powai, Maharashtra
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mobile lost so block sim

Address:Vadodara, Gujarat

Hello,

My name is Bijal Agrawal. My Dad mobile is lost please block my dad's number.
The number is [protected]. Lost mobile IMEI number is [protected] Please do as soon as possible.

If any query please call me on [protected] this number.

Thank you....
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D
Dhanya Sharath
from Bengaluru, Karnataka
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deactivation of vas

Address:Vrindavanam, Pattanakkad.p.o, Alappuzha, Kerala, 688531

Deactivate the value added service from this mobile service. I lost full of top up balance today. I couldn't understand how it was happened. I expect quick action about my complaint....
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D
Dhanya Sharath
from Bengaluru, Karnataka
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deactivation of vas

Address:Vrindavanam, Pattanakkad.p.o, Alappuzha, Kerala, 688531

Please valu added services. I lost full top up balance.I am confused how it was happened....
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Address:7/18 ispat Nagar Risali., Durg, Chhattisgarh, 490006

"transaction failed due to invalid service class"
I tried recharge from paytm and online portal of bsnl it shows me the above error for 2 3 weeks. I unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
Please resolve this error.

I try to contact bsnl customer care number but they not reached.
Kindly request you to resolve my issue as soon as possiblebr...
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O
OmSai Ram
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how to my bsnl sim card rejects

[protected]...
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D
Doraemon hd video
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recharge failed but amount deducted

Address:Panipat, Haryana, 132108

I recharge my bsnl mobile no [protected] today there is no message on my phone but the amount get deduced from my account...
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Address:Kanyakumari, Tamil Nadu

While the highest speed of 4g internet is 200 mbps, i rarely get upto 4mbps. Usually at night the highest speed is upto 1.4 mbps. While playing games or browsing, the network is completely unstable. Sometimes it turns out that no service is available for a few minutes if i turn on and of airplane mode due to internet lag. At daytime the speed rarely goes upto 800kbps or usually it is just above 350 kbps. Though there is internet connection,...
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S
Surabhi Suryanarayan
from Delhi, Delhi
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wifi network issue

Address:BHCS layout, 560061

The wifi signal has been week since 3months, we get data at 2kbps- 10kbps all day. Please do something about this. Since many are working from home, logins are not smooth. The Network disconnects every now and then. Please deal with this issue soon....
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S
Singh joravar
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issue in new connection

Address:#729,gopal metal street, jaroda gate, Yamuna Nagar, Haryana, 135003

Hi team,

Hope you are doing well!

Last wednesday i visit the bsnl exchange yamnunagar for new broadband connection, i asked to deposit the security which i did then n there with the given commitment of friday (19.03.2020) but till then i haven't received any thing.

The reason which i was given that bsnl ynr does not have the wire to install the new connection.
2nd reason was delhi lock...
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Address:EWS - 8, Chankheda , D-cabin, 380019

In my area bsnl network is not satisfied. Network connection is very slow since 3 days. Please take action .If you are not provide properly 4G network so I will change my sim ....
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N
nachik3ta
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broadband speed

Address:H 181, TP Nagar, Lalu Ram colony, korba Chhattisgarh, 495677

The broadband connection of bsnl is a dosgrace in the name of internet connection. They claim the speed to reach upto 2 mbps when in reality it barely climbs upto 50 kbps. Highly disappointed customer waiting for tomorrow to get the connection ripped out of my house. Although the other conmections are pricey but atleast they deliver what they claim to deliver. Bsnl complaint number doesn't work, no one picks up, daily fup limit is exhausted...
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M
miopoet
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new 4g sim - transfer of ph no 9440744799 — to my son

Address:BSNL AMEERPET EXCHANGE-, 500038

I staff of bsnl employee having a phone no [protected]. My son is using this sim from last 10years. I had made three days back request transfer of my sim to my son and had handover in bsnl exchange ameerpet. Staff was very irresponsible to give better services to customer eventhough bsnl is getting losses these kind of services you provide. You dont care your own staff nor your customers, so people are opting for portability facility. br...
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J
Jagadeesh bonala
from Buldana, Maharashtra
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I have recharged twice and they don't extend the validity twice

Address:DOOR NO :21/459,YADHVA STREET,, Anantapur, Andhra Pradesh, 515671

Hi,
I have recharged 2 times with validity extension plan on march 4th for my mobile number from the paytm app. But i have received the plan only once.
The transaction is successful both times..
Mobile number :[protected]
1st transaction on march 4th, 3:04pm
With order id :[protected] and operator reference id:[protected]
2nd transaction on march 4th, 7:15pm
With order id :[protected] and...
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A
Aanthai Kumar
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bsnl network complaint

Address:Chennai, Tamil Nadu, 600078

I am a resident of kk nagar, chennai-78 and i have had enough bitter experiences with the officials of the exchange at k. K. Nagar,
Chennai.

Past one week my network very low like download just 0. I call ae and tell my net work problem.. She told call landline only. But that line in front her dont pick morethan hour.

And there is no proper guidance or help for the poor customers. All the
Taff...
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Address:41 B, RAMA NATH DAS ROAD, DHAKURIA,, Kolkata, West Bengal, 700031

Inspite of my payment of last telephone bill amount 338.00 through bsnl
Portal on 9/3/2020 refid;fcdr[protected] and none of my earlier bills remaining pending, my above mentioned telephone number[protected] has been made inoperable and reporting temporarily out of service status from bsnl end.
I have complained twice. Once under no. [protected] when bsnl reported complaint has been resolved without restoring my connection...
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Address:675- Model Town, BATHINDA, Bathinda, Punjab, 151001

Sir
We are enjoying land line phone [protected] since last 30 years. As the time is of mobile phones we decided not to surrender phone & we are paying bill with not using (No outgoing/ noenjoy benefits as speed/ connection signal was not ok.
Now bsnl is charging inflated/ wrong/ bill.
I am ready to pay bills as it was installed before internet.
Trai may check my using of internet data / incoming/ outgoing of last...
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B
B S Vasantha kumar
from Basi, Punjab
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service request combo plan to landline plan

Address:BSNL, Shankarapuram Bangalore 560004, 560085

I am having land line account number [protected] and i approached bsnl through self care on 05 02 2020 followed by written request to shankarapuram exchange bangalore on 18 2 2020. On the sme day order no.[protected] was passed for disconnection. No action has been taken till date. I have been charged full monthly charges for brand band combo planfor the month of feb 2020. When i inquired their help line no.1500 they say they cannot do any...
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T
Tubid
from Powai, Maharashtra
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sim card yet been not started from 13.03.2020.

Address:BSNL office Chakradharpur, 833102

I have swap my mobile no. [protected] from bsnl to bsnl on 13.03.2020 at bsnl office chakradharpur, with fee 50/- (Fifty rupees) receipt serial no. 38 receipt no. 5551 date 13.03.2020. After passing 04 (Four) days my number has not yet been started. This number is linked with bank and other impotent facility like otp & etc.
Therefore you are requested to see the matter and pass necessary order for early activation the same mobile number...
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