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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 136

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S
Sibani Singh
from Mumbai, Maharashtra
Nov 23, 2019
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Address: Sibani Ranjan Singh, Angul, Odisha

I have already recharge rs 33 for special validity of 90 days but yet not show in my account of mob. No.[protected]. Bsnl is fraud with me. On 22.11.19 i have debited my account with rs33 for validity. But when i called 1503 they did not receive the call and told that your validity is expired and you have to recharge. Bsnl is a national company and didn't expect from them. So please do the needful as quickly as possible
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    AnitaSinha
    from Kanpur, Uttar Pradesh
    Nov 22, 2019
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    Address: 203/A Heerapura Nagra, 284003

    Hi,
    I have been using bsnl sim since 6 years, and now daily 5/- is being deducted from my main balance. I haven't subscribed to anything like allinone5p still daily deduction from my mobile no. [protected].
    I have send sms for deactivation but no response regarding deactivation.
    Please request you not to behave like private operators. Else only option left is to change the operator.
    Please do the needful.
    Thankyou.
    Anita sinha
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      N
      Naik@121
      from Delhi, Delhi
      Nov 21, 2019
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      Address: Keonjhar, Odisha, Kendujhar, Odisha, 758032

      My bsnl cell no. Is [protected]
      Keonjhar, odisha

      Sir, i want to know my call details because i don't know who call me and i call him so i want to know my call details.
      Please please please sir help me to know my call detail

      So i want last 2 month call details of outgoing and incoming in my email id.

      My email id : [protected]@gmail.com
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        Shyampranav
        from Thiruvananthapuram, Kerala
        Nov 21, 2019
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        Address: PANAYAL POST, Kasaragod, Kerala, R
        Website: Bsnl.gov

        I am shyam from kerala, last tuesday 07th i have given you a complaint to bsnl
        Kanhangad kasaragod kerala regardingg my bill deduction. Which is still pending which i have filed before a month to account officer in charge
        As my phone has been not working for couple of months, due to trouble in connection and with out rectifying the problem. Bsnl was issuing bill every month, so as per now my phone is disconnected due to unsettled bill. Please do needful to solve my problem and re establish my connection.
        I have went regional office several times and people there are such irresponsible. They really treat us like they provide a free connection and as per my concern employes who are public servants should be little dedicated to their job
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          Nathan
          from Nagercoil, Tamil Nadu
          Nov 21, 2019
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          Address: Chekadi street,w.pudpatti,srivilliputhur,viridhunagar, 626116

          I am using BSNL sim last 5 years, but only 2g internet I am used for in my home, I need 3 g coverage in my location to ask customer care last 5 years asked need coverage problem, not improved only 2 g net, not solved my problem still now, I can recharge 444rs plan no use, how we can play with 2g net to watch??? Very poor customer care pls help me provide in my location in 3g coverage PLZZ sir
          Pincode :626116
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            pravin banodha
            from Delhi, Delhi
            Nov 21, 2019
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            Address: 793/6 Dolat Nagar, 380005

            Date…21/11/2019
            Name: Pravin Madanlal Banodha
            Landline no.[protected]
            Add:793-6, Dolat Nagar, Sabarmati, Ahmedabad.Pin:-380005

            Sub: Complaint Letter for Non-Refund of Advance Deposit

            Dear Sir,

            I am writing to you because I would like to make an official complaint. My name is Pravin M.Banodha and over the past four / five months, I have been trying to get my refund back of Advance Deposit .
            I am Account Closing date:27/07/2019
            It has been five months since then and I have sent multiple letters of reminders. I have to say that if I don’t get my money back in the next week I will be taking this to court and I have the letter that says you will pay by the end of last month. I hope that you will do this as am sure you don’t want the hassle any more than I do. I look forward to hearing back from you.
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              B
              biplabsa62
              from Haldia, West Bengal
              Nov 21, 2019
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              Sir,
              I have a landline connection of bsnl[protected]. As per the information regarding broadband free trial for one month promotion scheme of 5gb data per day in the calcutta bsnl website, installation of broadband is free and no security deposit is required. I have taken free trial scheme on 25th october, 2019. But in my telephone bill for the month of november, 2019 the install charge of rs.250 and security deposit of rs 500 has been added with my landline telephone bill.
              It is requested to look into the matter and waive these extra charges from my bill.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Stop all 54000 services as on date
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                P
                paras kawade
                from Mumbai, Maharashtra
                Nov 21, 2019
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                Address: Chandrapur, Maharashtra, 442701

                I have not used the internet since august 23 but they have billed me for more 2 months howvevr i have not used it why am i supposed to pay for the things which are unused. Bsnl customer care is worst. Need solution for this. Why am i suppose to pay 4000 where in i was not informed that i have to give written communication for disconnecting the network also when i asked about the same questions will i be billed for not using the services at that time they say no you will be charge for using the services worst and fraud service
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                  S
                  Shreya24112002
                  from Hyderabad, Telangana
                  Nov 23, 2019
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                  I have not subscribed to this Dil dosti chatting and my amount is being deducted since 3 months. I want my money back and I tried sending SMS STOP but the message wasn't being sent. Pls stop this! I want you to refund my money as soon as possible I lost 40 rupees already!!! My money is being deducted constantly please take care of this problem right now.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    Bhaskar Mukhopadhyay
                    from Kolkata, West Bengal
                    Nov 20, 2019
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                    I have registered complaint for phone dead 6days ago. We got no response.
                    I called them 2 days before in call center they gave me two numbers 1of them is not working and another one was received by someone he said i got transferred many days before. I called in call center today also they didn't answered my call
                    Please take my complain with necessary action
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      D
                      devendrakumar26167
                      from Amla, Madhya Pradesh
                      Nov 19, 2019
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                      Address: Bhopal, Madhya Pradesh, 462010

                      I want to deactivate the bsnl hungama plan as soon as possible. Do it immediately. Bsnl hangama is not required. I want to deactivate the bsnl hungama plan as soon as possible. I want to deactivate the bsnl hungama plan as soon as possible. I want to deactivate the bsnl hungama plan as soon as possible. I want to deactivate the bsnl hungama plan as soon as possible.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      I had done recharge from inditab.com on my phone number and money was deducted but from more than 24 hours they are showing recharge pending and recharge still didn't happened till now
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                        K
                        Koratti
                        from Madurai, Tamil Nadu
                        Nov 18, 2019
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                        Address: Madurai, Tamil Nadu, 625020

                        I’m writing for my father dr. K. A. Srinivasan who is 93 years old.
                        His landline number is
                        [protected].
                        He is not receiving monthly bill any more.
                        He only receives a message on his cell phone. He does not have a smart phone and he can not operate a computer to get bill details online.
                        Please do the needful for him to get the monthly detailed paper bill.
                        Thank you.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        The above landline is dead since last 4 months. Complaint lodged Via docket No.[protected] dt 1.8.2019. Still getting bill. Phone still dead. No responsible staff attend at BSNL office. Received call from BSNL asking for payment of dead landline. An old rental rebate is still pending. Copy attached.

                        not receiving monthly paper bill - Comment #3589320 - Image #0
                        I have been complaining about my dead landline phone from about since 6 months but till now my problem has not been resolved very poor customer service from bsnl, and even my phone is dead every month they are sending the bill.

                        My landline no is :[protected]
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                          GarimaGarg
                          from Rampur, Himachal Pradesh
                          Nov 18, 2019
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                          Address: NEAR SMD CIRCLE, Alwar, Rajasthan, 301001

                          My name is garima garg and have a connection of bnsl fire and after continuously efforts for requesting to close connection, every time they give a reason like staffnot present whose signature needed and so on... And give tie duration on 10 days and so on. After all this not even adjusting the amount of generated bill from security deposited and never received refund from them
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Bhadi
                            from Kheralu, Gujarat
                            Nov 17, 2019
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                            Address: 11 SIDDNATH NAGAR, CHINDIA GATE, BHAIRAV ROAD, 384265

                            On 16/11/2019 at 08-40am done the recharge of rs-22 on mobikwi for bsnl 3g/4g data package for 5 days. But service not stated till date and time. Customer care mobikwick escaped by saying payment successful through transaction no - [protected]. On making inquiry at bsnl mobile customer care with mobikwick transaction no - [protected], they reply we are not responsible for any transaction online by private payment company. Now at one side mobikwick says we are right and bsnl says we are right. Now as a layman i request you what should i do?? I can not fight with giant group like mobikwick or government entrprise like bsnl. Do the needful
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Hi,
                            My BB[protected] is out of order more than 10 times and done complaint various times and no action on the same. Requesting your kind assistance.
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                              S
                              sksingh28
                              from Kolkata, West Bengal
                              Nov 13, 2019
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                              Address: Nagpur, Maharashtra, 440014

                              I have surrendered my phone on 7/08/2019, but till date security money not refunded in my given account. Even in my log in portal is showing ₹-1931/- and will be paid by 4/10/2019. I talk to phone at nagpur bsnl so many time. They told me the refund issue is sent at bombay office. I have no any contact to bombay bsnl. Surrendered phone no.[protected]. Cantact mob - [protected]. [protected]@yahoo.com
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                d.dolakrishna
                                from Bengaluru, Karnataka
                                Nov 11, 2019
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                                Address: Vivekananda Nagar, 500018

                                Hi sir/madam,

                                Good evening. I got utterly fooled by BSNL. In many websites, it has been mentioned that by recharging with 1498/- users will get 365 days o[censored]nlimited calls, free SMSes and 200 GB data.

                                But after recharging, I have not got calls facility even for a second. Internet is mere waste.

                                It took one week and 15 hours to reach customer care and tell about my problem. The worst thing is that, we cannot change this stupid plan.

                                At last, BSNL wants to fool its trustworthy customers. Reliance Jio is better and other service providers also. Even internet is 2G speed only, 3G will never come. BSNL has taken me 4 years back.

                                It has given complete irritation and awfulness to me.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                I am from anand nagar colony, near SBI bank, hyderabad. There is a very bad signals in our area. We are unable talk to the other persons .To receive a call we should go out and then talk. we have this problem from past 6 months.Even our broadband services also very poor. please rectify our problem as early as possible.
                                thanking you
                                Deactivate hungama plan from my internet no[protected] with immediate effect. I never wanted it. Idont know, how it was activated on my internet.
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                                  knowledgeplus
                                  from Mathura, Uttar Pradesh
                                  Nov 10, 2019
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                                  Address: aligarh, Aligarh, Uttar Pradesh, 202001

                                  Sir i want to port my number to airtel but it always get rejected due to contractual obligation violation. But i have cleared all dues and i have no dues. Still its getting rejected and rejected. I have tried it five times but it always got rejected. Sir i have wasted 160 rs till getting no benefit\
                                  First time i tried to switch to idea but got rejected
                                  Then in airtell 2 times and got rejected
                                  Then 2 times recently and again got rejected
                                  Sir please help me
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  I am regularly receiving message from BT-BSNLCG as under –
                                  "Dear customer Your pack dil dosti chatting(54000) is renewed with Rs3.0 for 3 days. To Unsub send SMS STOP or call 155223(tollfree)."
                                  I have been included in this scheme without my consent.
                                  Please refund the amount and unsubscribe it.

                                  My Mob No is [protected]
                                  Sir, my Bsnl phone no is [protected] Telangana.I have never subscribe the Dil dosti chatting.I am rugularly receiving massage from BT-BSNLCG that your pack dil dosti chatting is renewed with Rs 3.0 for 3days.I have sent and call on 155223, but nothing is happened. Please refund the amount and unsubscribe it.
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                                    Umesh L.V
                                    from Bengaluru, Karnataka
                                    Nov 8, 2019
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                                    Address: # 606 4th B Cross 8th main road RPC Layout Vijayanagar Bengaluru 560040, 560040

                                    Dear sir/madam

                                    Telephone number of[protected] registered company name airtech engg (Umesh l v) contact number [protected] from past three months we are not receving bill copies to pay telephone bills kindly send us bills do needful send the bill to below address of # 606 4th b cross 8th main rpc layout vijayanagar bengaluru-560040

                                    Thanks & regards
                                    Rajeshwari
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    From deepawali it is disconnected and wifi also is not working
                                    Sir
                                    I m from nandri tirupati nagar area.
                                    In front of shri ram hospital banae road, khsara no. 47 near kheteshwar school.
                                    Bsnl network for mobile is not available from last 3 days. Plz resolve.
                                    I want my call list this my number [protected] and this my Gmail: [protected]@gmail.com
                                    I have made several complaints to exchange officers and field officers and also lodged complaint on bsnl site but nothing happend till today
                                    I lost my mobile in function it's switch off now.

                                    Called customer care no use ...
                                    After waiting online for more than half hour. No use...
                                    So need to block it immediately.

                                    Num is
                                    [protected]
                                    My mobile no. [protected] disconnected after paid bill my mob a/c no.[protected] please above no. give network.
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                                      J
                                      Jaba Rajguru
                                      from Delhi, Delhi
                                      Nov 8, 2019
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                                      Address: Krishnanagar , Banerjee para, 799001

                                      My mother is old and is 84years of age. Our phone landline[protected] is not working for last 7 day s. The telephone is her life line
                                      I hav e logded an complain online to bsnl 5 days back. The telephone doenot have adial tone, and comes engaged always i request the concerned authorities to repair the connection as soon as possible.
                                      Dr j rajguru
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      My mobile no. [protected] disconnected after paid bill my mob a/c no.[protected] please above no. give network.
                                      Bsnl cuts rupees from talke time .customer care says that actvation of any service and did not retun cut balance it is seen that many time customer care did not take a call and not absent so i request to trai to protect the account balance of mobiles.and take action againt such types of all peoples those are invaled in its.
                                      Shakil Daimi's reply, Nov 8, 2019
                                      Hi
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                                        A
                                        ajin lin
                                        from Chennai, Tamil Nadu
                                        Nov 8, 2019
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                                        Address: 600048

                                        I had personally gone to the bsnl office in tambaram, chennai and gave a written statement to disconnect my bsnl connection on august, and the order was issued to the vandalur branch office on the same day, and was informed that the deposit amount would also be sent as cheque.

                                        But still am getting the bills generated every month.

                                        Let me know if anyother details required
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        I would like to tell you that my BSNL Postpaid mobile Number is [protected]. Now i have to pay my bill. But i don't have my mobile account number.
                                        Please send the bill on mentioned email id. ([protected]@live.com)
                                        I want to deactivate my sim card as soon as possible because I don't want to use it.
                                        Moble number - [protected]
                                        recharge BSNL transaction ID ; PGSMO[protected]
                                        Amount : rupees 96/-
                                        payment gate way - tech process
                                        transaction status in BSNL portal - failed
                                        but amount debited from my account/ canara bank
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