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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 136

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R
Rama Narayana Muddu
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landline security deposit not received so far

Address:Flat no 202, Sesha sai Apts Bagh Amberpet Hyderabad, 500013

Security deposit for my land line no:[protected] not received so far even after lapse of several months.. When i requested again they sent a message as show. Below.

Dear customer, your landline bill for rs.-1987/- against billing account number [protected] & phone no [protected] has been generated on 01-oct-2019. Pay by date is 13-nov-2019. To view bill, click: https://mybillview.bsnl.co.in/DL_SZ/webresources/app/htmlformat?ke=2110201916060...
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S
Shivi Diksha
from Chhabra, Rajasthan
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removing of a particular caller tune

Please remove wang da naap, taare from my account and i am trying to contact your phone for dialer tones but the number 56700 is not responding to shuffle management everytime its hanging up and yes i am not recieving an sms from your company for confirmation of deletion. It takes too much time for a caller time to get activated. This tging makes me to think about porting my number sir. Please solve the issue soon and i shall be highly thankful...
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V
Vinu b
from Mumbai, Maharashtra
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mobile tower request

Dear sir please note i am come from village called yalavalli, it come under mirjhan gram panchayath kumtataluk uttara kannada dist karnatak, we have facing the communication problem because we have no telephone connection (Cable cut at the time o[censored]pgrading the road 2 years back), there is no mobile tower. Surrounding 10 to 15 villages facing the same problem i request you please install the tower inyalavalli mirjhan gram panchayath...
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Address:2310 Doon Express Business Park, Saharapur Road Dehradun, Dehradun, Uttarakhand, 248001

I want to bring to your kind notice that for last three months our all 3 telephone no. S – 2644053/54/55 are dead.
Our customers have number of times complained to us that whenever they try to connect our phones, they are not working. We are facing number of problems resulting into major losses in business.
We have registered more than 5 times still problem not been rectified.

With present circumstance it...
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R
Rahul Mapsekar
from Nagpur, Maharashtra
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bsnl sms are not outgoing

Tejesh alias rahul mapsekar-[protected]
Rajesh mapsekar - [protected]
As i complain in bsnl service center as they dint took any action

I have two bsnl prepaid connection have no outgoing sms service for last one year. My number is - [protected], [protected]
Please solve my issue as i am in urgent and i cant send sms to anyone please take the action
I hope you will sovle my issue...
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ಪಲ್ಲವಿ ಎಂ
from Delhi, Delhi
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my bsnl prepaid number stopped working. no signal

Address:#105, S S Elina, Srinivasapura cross, Channsandra, Uttarahalli main road, 560098

My bsnl number [protected], is not working from around a month. There is no sign of signal shown in mobile.
I couldn't not use the number from so many days. As this number is important please let me know what is the issue.
I have been trying to reach you, but no response from your end. Please help.
Please call on [protected].
Kindly resolve as soon as possible....
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T
thush0909
from Coimbatore, Tamil Nadu
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outgoing sms is not working

I have enough balance in my prepaid bsnl sim and i also have added a message booster plan to it. Yet i am unable to send any messages from my bsnl sim to any other sim. I have already checked the message centre number and it is correct. I am from tamil nadu. I have been trying to reach bsnl customer care for 2 days, ut there is no response from their side as well. The call is not being diverted to their customer care division at all...
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A
Anousha Agrawal
from Chandrapur, Maharashtra
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regarding unwanted caller tune.

There is a unwanted caller tune on my phone which I want to remove which I have not put it on my phone I have also write messaging to 56700 with a code but it is not happening I want to remove it as soon as possible to please remove the unwanted caller tune which I have not put on my phone please remove it.I did not put the caller tune on my phone I don't know how it is put on my phone I want to remove the caller tune as soon as possible...
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K
kamal64
from Delhi, Delhi
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phone dead since 01 oct 19

Address:17, New Survey Road Dehradun (UK), Dehradun, Uttarakhand, +91

My broadband no at dehradun[protected] is dead since 01 oct 19. Raised complaints at every level including cgm uk circle, gm td, dgm, area sdo, area je in dehradun but all the offices are deaf and dumb. Sometime they say, line kata ha, sometime they say technical reason. No one is paying heed to my complaints. Even i raised my complaint at cmd bsnl delhi.in return, they only provided me complaint regn number. But the broadband connection...
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D
Dilipuv
from Pune, Maharashtra
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failure in service

Address:Pune, Maharashtra, 412101

Service suddenly stopped.
My no.[protected] dilip, maharashtra
Customer care failed to serve.
No message service. Issue in calling, sms, otp, banking.
All incoming and outgoing calls have been barred without any pre intimation that causes a lot of problems i. E. Otp for all transactions, important calls, feeling of being isolated
Please kindly oblige me by doing the needful....
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A
Arpit2050
from Bhubaneshwar, Odisha
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dnd service already active but sending promotional messages

Address:Mahavir Nagar, Raipur, Dehradun, Uttarakhand, 492001

This complaint is in reference to bsnl (Bharat sanchar nigam ltd).

I am using jio as my service provider for telephone services where in i have activated a dnd service trought jio network and it has been successfully activated from past 1 year. Then too this bsnl is sending me 4-5 messages in a day intentionally knowing that a dnd service is activated on the no: [protected].

Kindly take strict action against the...
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J
jithinzachariah
from Pathanamthitta, Kerala
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adding services without my permission to my prepaid mobile

Bsnl is deducting money from my prepaid mobile balance by adding services without my request and permission.in 2 week time rs25 (15+10+10) is deducted by adding 3 services (Confession (11th oct), voice chat (17th oct), silverscreengupshup (25th oct), i don't even know for what these services for.

I got calls from bsnl, first 2 calls i attended but didn't confirm to subscribe the service and third i even not attended the call....
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Address:Chinsurah,Hooghly, Hooghly, West Bengal, 712101

Sir,
I, goutam mukherjee of chinsurah have submitted along with all required documents etc. To the accounts officer (Tr), bsnl, chandannagar, barabazar, g. T. Road. Hooghly on dated 04/01/2019 as i have surrendered my telephone (Land line no.[protected] but till date no such amount have refunded to my account. My accounts details also submitted along with my application. I am requesting please do needful regrading the said matter.br...
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P
Pranam rai p
from Mumbai, Maharashtra
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landline & broadband

Address:574217

My broadband is faulty since last one year and i am continuously complaining online and to the office. But from this month starting it is completely dead. I complaint through cpgrams and they replied they cannot repair our connection and the officer from mangalore called and said bsnl cannot provide service to us. We pay ₹800 every month and the connection is from many years and now they are saying they cannot provide service. Our connection...
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R
Robyjohn11
from Ernakulam, Kerala
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landline and broadband dead about a week

Address:Anugraha, Thumpamon po, Thumpamon, pandalam, Pathanamthitta, Kerala, 689502

Dear sir,
I paid my landline and broadband bill annually. Now over a week my land line and broadband connection is dead after a thunderstorm. I registered my complaint in bsnl office thumpamon and they came and checked and told that the problem is from cable that to my house and it suppose to be change but even after 1 week it not done and they saying that due to salary crisis wiring employees may not come for work. So sir please...
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V
viveksh125
from Mundi, Madhya Pradesh
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telephone dead for last three month no action in department

Address:Maksi, Shajapur, Madhya Pradesh, 465106

Dear sir,
As we have already written written in shajapur office but no action has been taken so far. So you need help i want to bring to your kind notice the unsatisfactory working of our telephone no.[protected] & 233070). This letter is to draw your kind attention to the fact that this is my 2nd written complaint in a month regarding the malfunctioning of my bsnl landline connection. After repeated complaint, no action against...
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S
santoshkpt1
from Kolkata, West Bengal
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very bad behavior of agent & failing to take ownership

Address:Koraput, Odisha, 763008

Hi team,

My bsnl no. [protected], last time when i spoke to the agent they told the current plan in my number was of 72 rupees & now after my validity end the 36 rupees deducted from my account automatically & validity extend only for one month. So i don't know which plan i was running with but i will do the validity extend from my end manually else if there end they are doing automatically then they should ask me which plan...
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M
mmpanku
from Avinashi, Tamil Nadu
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legal notice

Address:Gaytri Kuteer Vill Lower Barol Po Dari Distt Kangra HP 176057, Kangra, Himachal Pradesh, 176057

Sir. My bsnl connection is from year 1993.. And after 26 year of service, from year 2018 my land line bsnl not working properly mostly lines breaks and bsnl services not working. Bsnl giving worst services. After long period of non working i decided to disconnection of land line. But now bsnl send legal notice for non payment of bill 902/-. Where as i already paid all pending bills of land line no[protected]. Bsnl also not refund any sequrity...
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C
C G MAurya
from Mumbai, Maharashtra
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wrong billing broadband number

Address:C440 NH3 RIHANDNAGAR, Sonbhadra, 231223

My broadband [protected] is not working since one month september'19 despite several complaints. The bill for sep 19 month came immediately on 1st october. This is wrong billing. If consumer could not use broadband due to isp fault then how could they charge for the month. It is the responsibility for the billing agency that they should not bill for the period in which the services are not available....
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S
skagarwal1101
from Mumbai, Maharashtra
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shifting of my landlines

Address:11-182/10, panjawani estate, Shivalay am lane, fathenagar, Unnao, Uttar Pradesh, 500018

Gave shifitng application for my two landlines on[protected] on selfcare portal of bsnl. After that, till now, i have visited exchange, wrote to nodal officers, appellate, twitter handles, grievance redressal. Everything seems to be waste of time. Not even a single reply from any of the authority. Such pathetic service?? And this company wants revival on taxpayers money. All the staff must be kicked out if they cant even provide some basic...
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