Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I was ported my mobile number [protected] on december 2018. The number got activated, recharged and started using. After few days i called to bsnl customer care for some help. But they said that my number is belongs to aircel. (I called from the same bsnl registered sim, recharged as per bsnl plans). And the customer care executive hesitated to respond and cut my call. I urged to bsnl exchange. They said, “we can’t do anything. Anyway...

Sir,
My wimax connection (Lb[protected] is not working from 16/09/2019. I tried to register a complaint through toll free number ([protected]) but the agent said that their network is down so they can not take complaints. I tried 4 days continuously, always their replay is like this.
Malayattoor telephone exchange already stopped wimax support, and said that they don't have facilities to serve us.
When i call kalady telephone...

Hi, i have recharged a wrong number. Could you please cancel the recharge and revert it back to my original payment method. Reference number : [protected]. My original payment was done through amazon pay. The recharge was done today i. E., sept 23, 2019. The recharge was done for rupees : 1149 plan. Please help me out in this wrong transaction by cancelling the recharge and reverting it back to me....

I have lodge complaints on 08/09/19 my customer id: 2446308 for cheated money by online shopping pvt. Ltd. Your company representative mr. Samir, mob. No.[protected] & [protected] taken handled subject. But also he gradually cheated me by 3/4 days with apply his technique and after that he withdraw huge money (From andhra bank — rs. 2, 04, 578/- & hdfc bank - rs. 2, 33, 750 alongwith fd money rs. 5, 000/-) from two bank a/c, now my bank...

I am colonel shailendra kumar. I am in posession of bsnl landline phone no. [protected] (Customer id [protected]). I have cleared all my bills till jul 19. Screenshot related to clearance of all bills is attached. However for the month of aug 19, i have been given a bill of rs 2398.00 which includes pending charges of rs 1299.00. These pending charges have been incorrectly shown. Please direct bsnl for necessary amendment of the concerned...

Dear authority,
With reference to the previous complaint no c2438938,
This is to inform you that there is a telephone pole in front of my compound which is of no use. It is causing a lot parking problem of my vehicle. So i request you to remove or relocate this telephone pole from in front of my compound.

For this, i will be very thankful to you, kindly do the needful.

With regards,
Raveendra...

My name is harsh langeh

My broadband speed is very slow

My plan 291

The recommended speed according to the plan is 8 mbps but i am getting only 500kbps (Day) to 1mbps (Night).

This speed is very low, please fix my issue as soon as possible. To watch 5 minutes
Of youtube video, while watching buffering takes again and again even at 144p which takes 15 minutes to watch 5 minutes...

My wife by mistake dialed my Indian mobile while we were in the USA instead
o[censored]sing the local phone. Hardly she was one minute on the phone. For that
one minute call I have been billed Rs.64460.34. When I was in the USA I
used Reliance. It cost only ten cent for one minute call. I requested BSNL PGM
Mr. Janardhanav Rao and other BSNL officials to reduce to prevailing call
rate. They refused to reduce....

My name is abhimanyu. I had recharged the wrong bsnl number using google pay. When i tried to revert those charges using sms i got reply from bsnl "you are not correct source dealer. Do not try again". What is this. I've lost money. Please help me get it back. The wrong number is actually a valid one. So someone has received the recharge. Please help....

I got my bsnl prepaid mobile no. [protected] recharged for rs 50.00 on 14 sep 2029 via net banking (Karnataka bank) and again for rs 50.00 on the same day via net banking (Hdfc bank). Bsnl reference ids are pgsm[protected] and pgsm[protected] respectively. Both transactions failed, but the concerned amounts of rs 50.00 and 50.00 have not yet been reversed by bsnl. Please direct bsnl for early reversal please. Thanks....

My bsnl number [protected] has been lost.

I kept it in my wallet but it got misplaced

Bsnl guidelines :-
To block your bsnl sim call customer care 1503 (From bsnlphone)/[protected] (From other networks) or you can break sim card and flush sim it will automatically block after 6 months.
And if you want it to be permanently closed, then in addition with your application, you’ve to give photostat...

No matter how many times we complaint, bsnl officers don’t have any answer when the issue will be resolved. For the phone and internet which s not working, we r paying the bill too. Would like to know when the issue will be resolved. Phone and internet stopped working from the day pits were dug for metro water pipeline connection.
Complaint s against bsnl pallikaranai, chennai office. Already a complaint raised is open and unattended....

This complaint is in reference to our broadband number [[protected]], please not that we have been facing the problem from last 20 days.

The internet stopped working on august 27, 2019. We have lodged a complaint several times but it was told it will get resolved within 24hrs and without any visit they mark it as resolved. Now we have got a bill which should be waived off as we are not using any service since last 20 days.br...

Dear sir,
I want to bring to your kind notice the unsatisfactory working of our land phone[protected] we have lodged a number of complaints but to no avail. It has not been working properly for the last two weeks. Either the phone becomes dead or otherwise it works one way only. So, we are facing a number of problems regarding this. The telephone disorders have grown to be a serious problem. Most of the times it lies dead. The...

Hi. I am lab chandra halder. My phone number is [protected]. My problem is - maximum time cell network of my area is out of service. After that the network come after 2-3 day. I try to call customer but the number 1503 not working maximum time. Also try to call bsnl customer care from others number.
They registrar my complain. My complain no 1i13310417. They said with in 3 day (Till 16.09.19), your problem will be solved. But that time...

I have surrendered my BSNL landline telephone number [protected] on 20/05/2019. After checking the details I was told that refund of Rs.1029/- will be sent to my bank account for which I have given a.blank cancelled cheque. So far imspite of nearly 4 months still I have not received the refund amount of Rs.1029/- Many times I visited your office situated near patny circle Secunderabad but I was told that refund of said amount will be credited...

Please tell me what is the procedure to surrender a new postpaid sim. I am going to nearest branch where i took the sim, they are advice me that after 3 months, you will surrendered it. Pl you confirm me... I wanted to know that what is your policy about the surrender of new postpaid sim. If i agree to surrender my sim what is the problem of your branch. After 3 months when i am going to surrender it, then i paid 3 months bill also why i...

Telephone no[protected], installation address - b-406 ram vihar, sector 30, noida. Line is not dis connected. Wall outlet is connected to land line telephone hand set through adsl filter. For the last two days, phone outlet port (Analog voice) is dead. When phone receiver is connected to adsl port, excessive noise makes use impossible. Bsnl staff not understanding complaint. Desire escalation to engineers. This is an exchange fault....

I had discontinued my landline phone in april 2018. The amount of deposit was rs. 3000/=
I was told that time that the refund will be sent to my home address within 6 months.
But till now i have not received the refund.
I contacted concerned officials of bsnl many times but every time they say there is shortage of funds hence we are not able to refund your deposit amount!!
No body gives anything in writing. br...

Dear sir / mam,

Iam ravikumar owner of my firm

Rajan watch company

Landline no is[protected]

I booked complaints through dialing “198″. To toll free number atleast 5 times. But no one responded.

We trusted bsnl. But this why we are changing to private connection..

I want to change my address also

Present address is
br...