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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 138

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C
COMPLAINT BSNL
from Akhnur, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl landline issue

Dear sir,
This is to bring to your kind notice that we have been a esteemed bsnl customer for the past 13 years and our landline [protected] is registered in name girdhari lal manjit kumar. Unfortunately it is observed that the phone is geeting dead frequently and sometimes for a longer period..in this regard, please note that from 25 august 2019, i could not used the telephone because of dead condition. The rectification was not...
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C
chandini pidikiti
from Hyderabad, Telangana
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dil dosti chatting service bsnl

Last week i received call from bsnl and i just disconnected the call as it is regarding caller tune. Some 'dil dosti chatting' got subscribed and amount is deducting for each 3 days. Tried consulting customer care service, but calls are getting disconnected continuously. And also tried sending messages to stop the service, even it is also not working....
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madeash
from Guwahati, Assam
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bring changes in bsnl or let it die forever.

Address:Kamrup Metropolitan, Assam, 781025

To,
Bharat sanchar nigam limited
Cin: u74899dl2000goi107739
Bharat sanchar bhawan,
Harish chandra mathur lane,
Janpath new delhi dl 110001 india
E-mail: - [protected]@bsnl.co.in
Website: WWW.bsnl.co.in

Bsnl does it again. Someone rightly said rewritten the full form of bsnl that # sanchar nigam limited (Bsnl), collecting money.

We were facing very much painful internet connectivity...
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S
Shivam Perinkulam
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claimed payment for service not rendered 049

[protected] is my phone no.

Having received a message from bsnl, i applied for a free one month trial of broadband service but did not avail the facility as i had to lock the house and leave. I left the country on august 9th early mornings.

Your office illegally collected rs. 626 for the connection not provided for the month of august from my bank sbi lallaguda, and also sent me a bill for the month of september....
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R
Rupak Makwana
from Ahmedabad, Gujarat
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refund of s. d. amount rs.2592/- for bsnl landline.

Address:20,BALESHWAR GOLD BUNGLOWS,OPP:INDIA COLON,BOPAL, Ahmedabad, Gujarat, 380058

I am a govt. Officer, gandhinagar, complaint herewith for the above said subject.

I have surrendered my land line no.[protected] since june’2018. As per the rules of bsnl, deposited amount to be refunded within sixty days. Regarding that, i have reminded no. Of times by telephonic & personally visit to your office at navrangpura, ahmedabad & issued refund order. But, refund amount rs.2592/- not receive till yet. Therefore,...
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R
Rshwar
from Coimbatore, Tamil Nadu
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my mobile 429 plan net balance reduction for number 9989999668

Address:Hon 7-52/3 Bala Saraswathi nagar Malkajgiri Hyderabad, Hyderabad, Andhra Pradesh, 500057

Hi sir
I am a bsnl customer and i used to recharge my number with 429 for every 81 day till last recharge they used to give me 3gb mobile data but from my october recharge they have dropped it to 1gb when i notice and called the customer care they are not responding properly and they started cutting my call in the middle when i raised the same issue twice they did some thing from there said by which i couldn’t able to contact the...
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G
gsguptajuly48
from Mumbai, Maharashtra
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no refund of security deposit

Address:208024

Sir, this is regarding the disconnection of my bsnl landline [protected] which was was done on 3 jul. Post that i had submitted a request for refund of security deposit will all the required documents which was accepted on 11 jul. A fees of inr 117/- was also paid as a disconnection fees and the instrument has also been deposited. This was done to account officer bsnl, kalyanpur, kanpur.

I have still not got a refund of the...
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E
Er Parshwa Shah
from Anand, Gujarat
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data pack validation

Address:1177,zalora's pole, Dhanasuthar's pole, kalupur, Ahmedabad, Ahmedabad, Gujarat, 380001

I subscribed for 3.2gb/day @rs.429 for 81 days after 22days they only provided 1gb/d claiming that it was only valid till 2/oct. Now i have been calling them from 3days once i was kept on hold for an hour nd nw 4 atleast 22mins. Please look in to this. They have booked my ticket and said i ll get callback in 4 hours. Its been 8hrs nd i haven't gotten call from them....
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P
Pranaya Priyankar Mishra
from Mumbai, Maharashtra
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I had disconnect bsnl landline but still bill is generated.

Address:Puri Odisha, 752002

My bsnl landline no is[protected]. I had submitted application for the closure of my account on 31st aug 2019. Connection got disconnected after few days. Then bill generated in the month of sep 2019 before 8th of sep. I paid that bill. Again on 04 oct i got notification of bill genration. What is this? What should i do now? I have disconnected because i left the town. I cannot go to the bsnl office now. What kind of service is this??...
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R
Rajesh$
from Mumbai, Maharashtra
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refund of deposit & advance payment of 12 month

Address:ABHISHEK COMPLEX SHOP NO.12 M.G. ROAD, 362001

My connection no. Is[protected], i have closed connection application last year but not in-active connection till april-2019, so i have writing complain nearest bsnl office so next 1 month connection is in-active & received a copy of credit report by mail...& last month received a copy of 12 month advance payment & deposit by mail!!
But still not received in bank account or cheq...
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R
Ruchika Padhy
from Delhi, Delhi
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not given tower rent from 6 month

Address:Pin- 754102 At- purana,po-purana Via-anakhia,Dist- jagatsinghpur,odisha, Jagatsinghapur, Odisha, 754102

The payment of rent is not properly given by bsnl company. With whom we talk or complain about this problem. We are small town family and this is like a tourture for us. Waiting a small amount with big consumptioned area which bsnl took. Atlest a date we got in which the payment should deposite we known there is problen. The deposit day is random like 2 months or 3 month with no proper date. What can we do for this problem please suggest...
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D
Dilipkori
from Mumbai, Maharashtra
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bsnl network coverage issue and proposal of network tower installation

Respected sir

This is my bsnl number

[protected]

This is my address

Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

We are facing huge network problem in our area year now few months network is disappear we are not getting network

I m ready to give land for network tower installation in which every bsnl member get the network...
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Address:E-38 ANAND PURI ADARSH NAGAR,JAIPUR, Jaipur, Rajasthan, 302004

Dear authority,
This is to inform you that there is a telephone pole in front of my compound which is of no use. It is causing a lot parking problem of my vehicle. So i request you to remove or relocate this telephone pole from in front of my compound.

For this, i will be very thankful to you, please oblige.

Yours truly

Neeraj mittal
E-38 anand puri
Adarsh nagar
Jaipur.br...
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O
owenrodrigues
from Bengaluru, Karnataka
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telephone/ broadband

Address:santhekatte exchange, Udupi, Karnataka, 576114

My telephone line is not working since many months. Several complaints were booked. Complaints were booked even to the online help desk. Technician comes does something and goes. Momentarily the telephone works but with lot of noise. Following day the situation is the same no telephone and no broad band connection. Was paying some rupees 1400 plus every month hence i changed plan for the minimum. But even for that amount i am not getting...
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T
tsun
from Pune, Maharashtra
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automatic deduction of balance

My number is [protected] prepaid

I am subject to severe mental agony due to repeated deduction of rs 3/- each several times without making any call or message, when the mobile is in standby mode.

Every time i get a display message stating that - "your last call cost rs3/-" when the mobile is in standby mode. Being a display message, it will not be available in inbox also for retrieving. It appears to be a willful...
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M
mohanraj2208
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl prepaid sim sim registration failed

Address:Blackers Road, Anna Salai, Chennai, Tamil Nadu 600002, India, Chennai, Tamil Nadu, 600002

I did port from jio prepaid to bsnl prepaid, i went to the bsnl office branch on sep 20th. I gave my aadhar and a passport photo and register using my credentials on the application form. They gave me the receipt and the bsnl 4g sim.

On sep 26 the jio service is off, then i inserted the bsnl sim, i got the warning message as "registration failed". I have provided the necessary documents and the id proofs. Please activate the...
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M
mahendran balusamy
from Bengaluru, Karnataka
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bharat sanchar nigam [bsnl] wrong number recharge

Hi, i have recharged a wrong number. Could you please cancel the recharge and revert it back to my original payment method. Reference number :[protected]. My original payment was done through oxigen agent. The recharge was done today i. E., sept 25, 2019. The recharge was done for rupees : 485 plan. Please help me out in this wrong transaction by cancelling the recharge and reverting it back to me....
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A
Abhirami3797
from Bengaluru, Karnataka
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cannot reverse recharge

Address:Thiruvananthapuram, Kerala, 695002

My incoming calls were barred so i recharged my number with full talktime of 220 rs. It says it will expire today itself. I cannot reverse my recharge and this message is being received "you are not correct source dealer, do not try again". I sent a mail to helpdesk, i have not received any reply. Please help. Also how to stop incoming barring....
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T
Tarun Kumar kr
from Mumbai, Maharashtra
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vas activation and deactivation service. company cheated 30rs for me

Address:Swami vivekananda badavane 5th main davangere, 577004

They deduct amount from your balance even if you do not subscribe to the service. The customer care people do not have answer, they just ask whether you want to continue the service or stop the service.

Bsnl and its allies in the value added services part are cheating customers. I have suffered from such instances two times and want people to act against it and complain to the authorities so that we will not suffer from such...
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DrOmprakash G Kulkarni
from Nashik, Maharashtra
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I just made online payment but did not get receipt

Address:Nashik, Maharashtra, 422002

Dear sir, just now i paid my bsnl landline no.[protected] and [protected] bill through online mode. But did not get receipt for it. I have received sms from bank about successful payment. Could you pl arrange to mail me receipts for both above landline asap. At the end instead of getting receipt as usual i have received a very big chain of ghost characters....
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