Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear,

I am trying to port my mother number ([protected]) to another network because of the signal is very poor in our location hyderabad. I have connected customer care around 10 times but every time they are saying that it will resolve in the next 24 hours but since last one month its same answer i am getting every time and they are taking complaint but no result.

It’s very difficult for my mother to call us are receive any call every time she has to come outside and call to us.
Can someone please resolve from soon?

Customer id: [protected]
Account number: [protected]
Phone number: [protected]
Bill number/date: cbt[protected]/10.08.2019
Bill amount rs: 518.00/-
We are surprised to receive a bill as detailed above. From june 25th 2019 onwards bsnl landline and broadband dead for more than 30 days. Complaint filled in customer care more than five times and the docket number:[protected] for your reference, after on august 2nd 2019 problem was solved by bsnl labours. But the bill amount received for non usage and the amount also excess from regular bill amount. We would request you to give refund for the bill.

I bookd a new connection before 20 days. But till now i have not get any service from them. Where their tat is 7days for landline. One of bsnl executives name mr. Sanjoy saha called once and he demanded extra money for connection, when i refused him, there are no initiative for my connection from there end and also local bsnl office support that person ans they ask me directly that they can't give me any services.

Baat krni thi call kre abhi[protected] pe, this type of numerous sms flooding my bsnl mobile inbox from bv - 655522. There are 20 to 25 sms coming daily. Ebery time i delet the massage a new massage pop up which is very annoying. Kindly block them

My mobile number is - [protected]
Operator - bsnl
State - odisha

Kindly resolved it as soon as possible, as i am very tired up with this kind of sms.

I was issued a Land Line bill by BSNL on 6th August 2019 for 335/-. I paid the said bill on 6th August itself on line from my SBI account which was confirmed by SBI
Thx for INB txn of Rs.335.0 frm A/c X7916 to BSNL... Ref#IGAGSZMLS3 on 06Aug19. If not done, fwd this SMS to [protected] to block INB or call [protected].
I checked from BSNL App and noticed that bill of 335/- is still outstanding.
I went to BSNL office today but couldn’t find much help.
I have been paying BSNL and electricity bills on line without any difficulty. Please resolve my problem.
Thanks
Rajinderkumargupta
Telephone number[protected]
Patiala punjab 147001

I have a very simple question.
Do i have to pay the regular monthly bill to bsnl even if my land phone and broad is dead for about 18 days and above.???
I have registered a complaint online and also i have constantly called over phone and conveyed my concern but still my land phone and broadband is dead and they are not responding but they do there sincere duty while sending the bill.
Please help is a problem every time but this time the days are more in numbers.
I have attached the complain screenshot.

I paid online for wings services of bsnl on 27/06/2019. There is no communication from bsnl either through sms or email after registration. I have the downloaded pdf that got generated after payment confirmation. I called several times but the customer care has no idea about wings services. Also i went physically to a bsnl office and given all details and they also could not activate the service. I sent several mails to bsnl which remain unanswered till now.
Reference id : ld10755394
Complaint number / ref no.: bsnl/hq/2019/em-24896

Given two comlaints in consumerhelpline.gov.in but the complaint just got registered then closed and disposed. No feedback taken from consumer whether it actually worked or not.
Pathetic service by bsnl.
Please help me in this regard.

Sir my name is vinodchander 2 days back i have recharged 30 rupees to my bsnl number [protected] i got 22 rupees balance from 2 days i did not make even a single call nor i messaged to any one but my balance shown as zero today morning i have called bsnl customer care executive for half an hour my call is disconnected by the customer service i have spoken to 4 people but nobody give a correct reply to my answer and wantedly negligent disconnected my call and said one point that from my number messages is going to different moblie number but i reall that number i don't even know i checked in my message outbox there is no evidence that i sent those messages with out my knowledge the message have gone to different moblie numbers this is biggest technical problem from bsnl i have complianed to national consumer help center my compliant number is 1496292 slove my problem as soon as possible
Yours faithfully

Vinod

Sir my name is vinodchander 2 days back i have recharged 30 rupees to my bsnl number [protected] i got 22 rupees balance from 2 days i did not make even a single call nor i messaged to any one but my balance shown as zero today morning i have called bsnl customer care executive for half an hour my call is disconnected by the customer service i have spoken to 4 people but nobody give a correct reply to my answer and wantedly negligent disconnected my call and said one point that from my number messages is going to different moblie number but i reall that number i don't even know i checked in my message outbox there is no evidence that i sent those messages with out my knowledge the message have gone to different moblie numbers this is biggest technical problem from bsnl i have complianed to national consumer help center my compliant number is 1496292 slove my problem as soon as possible other wise there will be strict actions will be taken against you
Yours faithfully

Vinod

I am getting otp s from 57171.
I complaint about it but bsnl customer care did not respond properly. Yesterday there is deduction of rs 5 from my account.
Again i called customer care, they said they can't help.
Again in 1 hour rs.5 four times defected from my account. I called customer care they refuse to help, they said their surver is down they can't register my complaint.

Hello eveybody,
This is srikanth from hyderabad i went to home loan at bank of india rk puram branch hyderabad with the help of dsa (Direct sell agent) by bhaskar and yadagiri were they asked 5% of commission of sanctioned loan.
I have completed the process of home loan and given 5% commission to dsa.
The rk puram branch manager sanctioned loan amount 34, 50000/-. And dsa taken 5% commission of 34, 50000/- and informed that branch manager having a 2% percent share in these. Due to some other problem the branch manager did not call us and taken commission and not given the sanctioned letter.

Bsnl bengaluru employees seem to be conspiring against customers.

My landline and broadband has been down since last 40 days.
I am made to pay bills regularly, although my phone and internet connection are not working

What's worse is that they switch on the broadband connection every saturday for 5 minutes and the close my ticket. I then have to raise a new ticket and therefore my ticket never escalates.

There are no escalation mechanisms in bsnl and the lineman is the king.

He may or may not have got his salary, as a customer why should i suffer?

I have surrendered my landline no [protected] on 10/06/2019.l have not recd refund of deposit amount so far.kindly do the needful at the earliest I have received final bill but i have not received my deposit amount to my bank account so far please do the needful itis already three months over since surrendering of my phone [protected] N saraswathi kindly inform me how much time will be taken to refund the deposit amount

I am getting unwanted texts from bt-650550. Please stop that type of messages. Otherwise close your bsnl. We choose bsnl is best other than corporate companies. But bsnl doing this type of cheep business. Children are watching these messages. Please stop sending our numbers to private operators. How will come text from these numbers to us. Please check and stop.

Please deactivate bt-onmobl messages in my bsnl mobile number [protected]. These messages frequently come to my number and it is annoying. I tried activating donot disturb mode. But even then still messages are coming. Please provide either an option through which it can be deactivated or deactivate from bsnl. These messages are related to cricket scores.

Bharat sanchar nigam [bsnl] — service not provided but full monthly bill have to paid.

5 reviews
Bsnl, telephone house, 8, hare street, kolkata - 700001, kolkata, kolkata district, west bengal, india
Anananjoy on jul 26, 2019 submit a complaint
I was a regular customer of bsnl landline phone. Despite so many problems and complain vide different docket numbers bsnl never bother about that and since october'18 we have'nt have been able to phone anybody or receive anybody's phone over land line number[protected]. Although i have duly paid monthly bill within due date. Being fadeup about the service provided by bsnl ultimately i surrendered my landline telephone on 17.06.2019. From bsnl office at mominpur i was guided to bsnl behala simultala office to surrender my telephone receiver. Accordingly i reached their office at about 10.45 a. M. But nobody entertains me upto 11.45 a. M. After that some in their old building beside room a203 at 2nd floor denies to receive my telephone receiver without any reason. Now i want severe action against bsnl for unnecessary harassment of the custonmer and at the same time want to get back the amount paid by my to bsnl for which no service was provided by them to me.

Good day sir, my landline no. 242189 registered on name saroj r shah is not in good usable state, as many times it gets distubance noise which is not clear to hear from the other end. Please arrange and replace my old set. Myself bearing a age of 80 years am not finding it good enough to communicate as being my only source of communication with my family. Please do the needful at earliesr.
Thanking you.
Saroj r shah.

Telephone connection no [protected] has been taken on 05 sep 1998 and security deposit made of rs 3000/-. The same has been surrendered on 08 mar 2019 at aotr (Alp) bsnl calcutta telephones, kolkata 700027. The security deposit has not been received till date. Request arrange to refund the same at the earliest please. Work order no [protected] dated 08 feb 2019. Last payment made of rs 352/- on 24 jan 2019.

Bsnl usually is known for not internet, but, hindernet. At the start of every month, it is a routine for them to block the google site with their logo and message to upgrade the existing speed of the net. For quite sometime, they have been using a block for availing free amazon prime membership, there by, blocking the google searches deliberately, driving the computer users to vexation. Two buttons are provided for decline and upgrade/positive response and if 'decline' button is clicked on, they won' t allow to use the google. It is ridiculous and highly deplorable. It is a gross violation of the rules and conditions of communications. Google are not bothered about bsnl' s acts that force their clients oblige. The ministry for communications should look into the concerned matter and advise bsnl to refrain from such undesirable acts. Best solution to penalise them!

I was a regular customer of bsnl landline phone. Despite so many problems and complain vide different docket numbers bsnl never bother about that and since october'18 we have'nt have been able to phone anybody or receive anybody's phone over land line number[protected]. Although i have duly paid monthly bill within due date. Being fadeup about the service provided by bsnl ultimately i surrendered my landline telephone on 17.06.2019. From bsnl office at mominpur i was guided to bsnl behala simultala office to surrender my telephone receiver. Accordingly i reached their office at about 10.45 a. M. But nobody entertains me upto 11.45 a. M. After that some in their old building beside room a203 at 2nd floor denies to receive my telephone receiver without any reason. Now i want severe action against bsnl for unnecessary harassment of the custonmer and at the same time want to get back the amount paid by my to bsnl for which no service was provided by them to me.