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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 143

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M
Manish Shah2189
from Jalalpur, Gujarat
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landline phone set not working properly

Address:D5Adarsh Row houses, Near College Campus.Tithal Road.Valsad 3960001 Gujarat.,, Valsad, Gujarat, 396001

Good day sir, my landline no. 242189 registered on name saroj r shah is not in good usable state, as many times it gets distubance noise which is not clear to hear from the other end. Please arrange and replace my old set. Myself bearing a age of 80 years am not finding it good enough to communicate as being my only source of communication with my family. Please do the needful at earliesr.
Thanking you.
Saroj r shah....
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G
GURUDAS chatterjee
from Mumbai, Maharashtra
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refund of security deposit money

Address:104/21, Karunamoyee Ghat Road, Kolkata-82, Kolkata, West Bengal, 700082

Telephone connection no [protected] has been taken on 05 sep 1998 and security deposit made of rs 3000/-. The same has been surrendered on 08 mar 2019 at aotr (Alp) bsnl calcutta telephones, kolkata 700027. The security deposit has not been received till date. Request arrange to refund the same at the earliest please. Work order no [protected] dated 08 feb 2019. Last payment made of rs 352/- on 24 jan 2019....
+1 videos
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M
Malarkodi
from Chengalpattu, Tamil Nadu
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hindering google site

Address:Chennai, Tamil Nadu

Bsnl usually is known for not internet, but, hindernet. At the start of every month, it is a routine for them to block the google site with their logo and message to upgrade the existing speed of the net. For quite sometime, they have been using a block for availing free amazon prime membership, there by, blocking the google searches deliberately, driving the computer users to vexation. Two buttons are provided for decline and upgrade/positive...
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A
AnanAnjoy
from Bhubaneshwar, Odisha
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service not provided but full monthly bill have to paid.

Address:BSNL, Telephone house, 8, Hare Street, Kolkata - 700001, Kolkata, West Bengal

I was a regular customer of bsnl landline phone. Despite so many problems and complain vide different docket numbers bsnl never bother about that and since october'18 we have'nt have been able to phone anybody or receive anybody's phone over land line number[protected]. Although i have duly paid monthly bill within due date. Being fadeup about the service provided by bsnl ultimately i surrendered my landline telephone on 17.06.2019. From bsnl...
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S
simon pc
from Ernakulam, Kerala
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no 3g indoor coverage

Address:Puthengady House mulsamthuruthy

Mob.[protected]
Respected sir I am unable to use data services in indoor
Bsnl central govt service provider not providing 3g coverage.I had purchased a duplicate sim also
Nearest tower situated in Mulanthuruthy pallithazm onu 700Mts distance.i am really shocked sir
I never think about bsnl like this.No one can question bsnl
That's why they doing such activities
Only money no service
Very big...
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S
Siddhant Bhattacharjee
from Delhi, Delhi
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unable to send mnp porting sms and unresponsive customer care service

Address:Khordha, Odisha, 751007

I've been experiencing network difficulties and extremely low internet speeds lately on my carrier network bsnl. And since 22nd of july 2019, from around 6.30 - 7.00 pm, the internet speeds have dropped so low that it is absolutely impossible to even open a web page in one go. (I'm using my family member's mobile hot-spot (Via airtel carrier sim) to file this complaint. Such is the condition of the net speeds here.)

I have...
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R
ren90
from Bengaluru, Karnataka
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bsnl not providing upc

Address:560029

I have sent porting request to 1990 many times in past 2 days (Port my bsnl number).
Bsnl is not providing me with the upc. I dont know why is this happening this way. I planned to port because of their poor service and they are showing up their quality of service in this regard too. Other service providers never refuse to port out this way though they take a few words from us to know the reason.

This is so bad from...
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J
Johny Pukhrambam
from Saiha, Mizoram
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bsnl network problem

Address:POWERGRID COLONY, LAPALANG, 793006

4g network was running very smoothly but from the last 2 days bsnl network is having so much problem in our area.. Sometimes network get disappear.. Sometimes even if network is available, sms and call get not reachable.. Mobile data is totally barred.. No network/signal at all... It is hereby requested to concerned authority to look into the matter and rectify the problem as soon as possible....
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A
ACV 2
from Perumbavoor, Kerala
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upc not issuing

Address:Ernakulam, Kerala, 682316

I have tried to get upc code from bsnl. Sent messages for getting upc and wasted my money. Bsnl deliberately cheating the customers (Who wished to port from bsnl due to worst services and waste service plans) lies that there is some network error. Poeple are not fool to believe their lies. If bsnl is not issuing porting code that means the only operator who disrespect trai rules is bsnl. It should be very helpful to the society if bsnl shutdown...
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J
jawahar50
from Gurgaon, Haryana
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non receive of cell phone signal

Address:SECTOR-23, FARIDABAD, Faridabad, Haryana, 121005

Dear sir,

i live in sector-23 faridabad and bsnl cell phone signal not coming from till last 3 months. Pl help what is problem with bsnl....
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P
Poduval
from Hyderabad, Telangana
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mobile recharge

Address:G-13,, PARK AVENUE, NEW C.G. ROAD, Ahmedabad, Gujarat, 382424

On sunday i.e 21/07/19 i made a recharge of Rs. 19/- from my Mobikwik wallet for validity extension of my BSNL NO. [protected]. An amount of Rs. 19/- deducted twice (i.e. Rs. 38) from the wallet but only one recharge of
Rs.19/- is done by BSNL. Mobikwik is not ready to give a proper reply and asking me to contact customer care of BSNL. BSNL customer care is giving vague answers like you could not recharge same plan twice etc. If that...
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C
chandan3004
from Bhubaneshwar, Odisha
Mar 12, 2022
This thread was updated on Mar 12, 2022
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payment successful but failed, in web portal refund money

Address:Khordha, Odisha, 751017

I have a transation in bsnl broadband web protalupi through paytm gateway using google pay upi.it is successful in google pay but in the bsnl web portal, it is failed and Rs 353 is deducted from my account in the date of 17th july 2019.

UPI transation ID[protected]
from upi id-cha****j**[protected]@okaxis
to upi id-BSNL Landline CF M1(paytm[protected]@paytm)...
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S
sunandajain
from Chennai, Tamil Nadu
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unable to send message from bsnl... error code 21

Unable to send any message and customer care not replying properly.. One representative is saying this is not bsnl no, another is saying we cannot help, another is saying it will take 4-5 days for sms to work. I simply need upc code which i generated last week but unable to get it also... Very poor service from bsnl.

Please send the upc code to me and i dont require any other services from you

Thanks...
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T
Techno Point
from Mumbai, Maharashtra
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full network issue

Address:Bankura, West Bengal, 722101

Network dismissing for 2 hrs at night from three days, sometimes internet is not working and outgoing calls are also not going. I'm from bankura, west bengal. Don't know what type of problem it is but very irritating and frustrating. Please fix this as soon as possible. Tried many solutions like turning airplane mode, changing phones, changing slots, but it's a major network problem so pls fix this issue......
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B
Bhavguni
from Mumbai, Maharashtra
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refund of bsnl landline no. 02876-221838

Address:BSNL VERAVAL, 362266

Dear sir,
I have disconnected my landline no[protected] about 2-3 years ago. But still i bsnl has not refunded my depositry amount.
When i had enquire at veraval bsnl office they told that cheque of amount 1079/- has send to me via post, which i have not received through, then again they told me to contacat to junagadh bsnl office. Junagadh bsnl officer told me to give a application in written, which i have send to them via...
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E
ektasaxena
from Jaipur, Rajasthan
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landline phone dead last three month

Address:6/446 SFS AGARWAL FARM MANSAROVER, JAIPUR, Jaipur, Rajasthan, 302020

Sir
I have an landline connection last 30-40 years old, which is inactive from last three and half months.
For this i do complaint to bsnl office but they didn't give positive responce to my complaint having issue and told that we will check it. But they didn't send any technician to check the connection and the connection is still inactive. The company generate new bill every month without usage. And phone was dead from last...
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H
hemsa91
from Gurgaon, Haryana
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landline dead from last three months

Sir
I have an landline connection which is inactive from last three and half months.
For this i do complaint to bsnl office but they didn't give positive responce to my complaint having issue and told that we will check it. But they didn't send any technician to check the connection and the connection is still inactive. The company generate new bill every month without usage. And phone was dead frm last three and half months....
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A
ASHOK BHAMBHANI
from Noida, Uttar Pradesh
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misbehaviour while talking with mr. kulbir baswar jto padra exchange

Address:Gavasad vadodara, Vadodara, Gujarat, 391430

We have complain of non working of internet from long and for the same line man of the exchange mr. Nasir ul haq has visited and after not resolved the issue he have called to mr. Kulveer baswar jto of the padra exchange. During the call mr. Nasir has hand over his mobile to me for further talk and when we i have started to talk with mr. Kulveer, he got angry with me and used very cheap language. Request you to take immediate action in this...
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P
Prashant 1503
from Mumbai, Maharashtra
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tower is not working for more than 15 days

Address:Above Waghawale, 415715

Tower name uteshwar tal mahableshwar district satara near tapola
In our region from 1st july 2019 the tower is down mode. We have complained it to bsnl authorities regarding it. But the people who managing this tower haven't shown any positive attitude regarding this issue. I think they haven't tried tow solve this issue. We are living in remote area where there is heavy rain if our mobiles are not in working conditions we not able...
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S
smitdevesh
from Porbandar, Gujarat
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refund of security deposit/ deposit

Address:30, HINGLAJ SOCIETY, OPP.. football ground, kankaia, Ahmedabad. 380023, Ahmedabad, Gujarat

Sir, i have already submitted landline phone no.[protected] in the month of november 28 2018. Eight months already been passed away but till date i do not receive refund of deposit amount of rs.1625. I had frequently called at bsnl office of ahmedabad but they did not give me satisfactory reply. Please. Do the needful & refund the same at the earliest.
Thanks,
Devesh dave...
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