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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 146

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S
sivakumar katta
from Bengaluru, Karnataka
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bsnl mobile signal issue

Address:470B, 11Main, BEML Layout, Thubarahalli, 560066

We are using two mobiles and the subscriber is BSNL since ~2years. Till now we have anot encountered any issue. Now from 10days we are not getting the signal around and inside the Home. we are facing lot of issues due to signal issue. Ex not getting OTPs and not able to attend critical calls.
Called customer care and PGM office many times and informed. But no use. This issue is many o[censored]sers in our Layout. Kindly check and helpusbr...
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B
Bhatia Himanshu Ved
from Bengaluru, Karnataka
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hungama subscription

Address:J.H.Gokuldas Bros Co, Shank Latoba Market, Itwara Bazaar, Chitra Chowk,, Amravati, Maharashtra, 444601

This subscription has been active on my Landline Broadband since the last 3 months and the charges are also 410. The process is cumbersome.. the toll free of hungama never connects. We dont know when the subscription was started.. This is a huge scam. Kindly refund my money.
My telephone number is[protected]
I tried posting a mail on hungama portal too.. but to no avail.
Please stop scamming people like this.
There...
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M
Moulik Jain
from Pune, Maharashtra
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incoming call and message facility unavailable in my bsnl number

Address:Kanpur, Uttar Pradesh, 208016

I am a user of BSNL sim since 2016. I purchased it from Kanpur (UP), number : +91-[protected]. Since 15 days I am unable to receive any call and message. Outgoing call and messages are going. But I am unable to receive any call or message. I contacted your customer care several times but it didn't connected. Luckily one time, it was connected and she told me to recharge with Rs75 plan to extend validity. I did it but still nothing happened....
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K
Krishnaseniorcitizen
from Delhi, Delhi
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faulty handset model binatone bt 730

Address:Ghaziabad, Uttar Pradesh, 201002

My mother is a senior citizen age 92 years and she relies on the landline to contact family members and doctor. The handset is faulty. She cannot make outgoing calls and the volume of receiving calls is very low. Despite making several requests the fault has not been rectified. Please do the needful and help.
Regards
Ramesh Malik
S/o Mrs Krishna Malik[protected]...
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B
B S Vasantha kumar
from Basi, Punjab
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billing for service breakdown period

Address:BSNL, Hoskerehalli, Bangalore 560085, 560085

I am having BSNL land line with broad band facility for my number[protected]. BSNL service broke down between 01.04.2019 to 05.04.2019 and even on line complaint registration failed to register. I lodged complaint with BSNL bearing No.[protected] dtd 13.5.2019 when they charged the rental value for full month of April 2019. The bill for previous month normally sent me by email in first week of succeeding month, hence complaint was lodged...
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A
arvy_1
from Delhi, Delhi
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lewd sms

I am registered with DND. In spite of this I get lewd sms from BSNL, (find attached). It is a shame that BSNL has started promoting Prostitution to make money. May I know who is the ROGUE who peddles customers' data? I am fed up of complaining to my service provider about such nonsense. Such nonsense keeps recurring with different SMS headers mostly from BSNL. This company has no concern or respect for customers....
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B
Bikram Hajarimayum Sharma
from Gopalganj, Bihar
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irregularity of internet connectivity

Address:old lambulane, Imphal East, Manipur, 795001

BSNL is the Worst broadband internet service provider in imphal, Manipur. There customer support are the worst type .
My Home is just about 500m from BSNL office and i still cannot get regular internet connection.
I have complaint about irregularity of internet but they said there is no problem in broadband just my check landline . I have called the Landline support for line there is no problem with that also.
Still...
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J
julie hepzibah
from Chennai, Tamil Nadu
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stop deducting amount from my mobile 9444250209

Address:Chennai, Tamil Nadu

Unauthorised money is being deducting from my post paid mobile Several times in the name of Services by 57171 . I sent a sms STOP to 57171 but till now it is continued.I wish to inform you TO STOP DEDUCTING AMOUNT FROM MY MOBILE +91-[[protected]] with IMMEDIATE EFFECT other wise I shall be compelled to go to the consumer court and will change the CellOne service provider from my mobile.
Regards
M JAIKAR SAMUEL
PHONE [protected]...
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R
Rt9
from Jahazpur, Rajasthan
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remove caller tune urgently

Hello, I didn't set a caller tune but I found out today through an SMS that I'm subscribed to one. I want it removed as soon as possible. The customer care didn't bother to here me out fully before giving me the 56799 number and cutting the call.. That didn't work either by the way

First of all I get subscribed to a service that I didn't want in the first place and then none of the numbers from the customer care worked/did...
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M
Mahadev Jeevaswara
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

olx fraud using fake cisf personnel id - cyber crime

Address:VARIYAVEED, KUREEPUZHA, KAVANAD P.O, Kollam, Kerala, 691003
Website:www.olx.com

Sir, ive been scamed by an olx fraud person, for convinsing me he was using an army mens id proofs For the respect for i have for the Indian army and the army men. i believed him so blindly. i will be attaching the phone number he contacted me, The UPI transaction id where i transfered the amount along with this message. He said he was a military personal and he will be couring to military cisf courier service so he need advance, thats when...
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I had recharged on 26May with the validity of 74 days(upto 7Aug)
Bsnl has stopped the services on 31May & asking to do additional recharge
Now they are saying that if I dont pay additionally all the incoming services will be stopped
This is a nice trap by Bsnl,
I am helpless as I cannot bare losses due to no. being inactive

Plan Details
U/L voice calls + U/L Data with speed
reduced...
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D
donet davis
from Kayankulam, Kerala
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landline and broadband connection are dead

Address:Madavana ,house vattaparmbu Po., Kollam, Kerala, 683579

Hey...my self donet Davis
I'm a regular customer of BSNL Broadband and landline service.
Last two months my phone is dead due to cable fault. I made complaint several times via calls and direct complaint submission. No action taken yet.
They didn't make any step to resolve the issue.
Their excuse is that.they don't have any technician to resolve it.most of their workers are working under contract basis.
br...
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S
shettardr
from Bengaluru, Karnataka
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lack of service for broadband connection

Address:35.12Cross ghbcs gayathri layout, basaveshwaranagar, Bangalore, Karnataka, 560079

We have been a loyal customer of BSNL for last 30+ years, we opted for Internet connectivity thru BSNL broabband and using it since its inception in Karnataka, But the problem is connectivity, speed and steady streaming of connection is at risk !, There is no connectivity, speed and steady streaming of connection more than 20 minutes, every now and then connection fails, speed drops drastically, keep lodging compliants on 1500, there is no...
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A
aashiaggarwal2323
from Mumbai, Maharashtra
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4g net not work

Address:Madho Vihar Colony, Bhuteshwar mandir road, Saharanpur, Uttar Pradesh, 247001

Sir hmara 4g net bsnl ka 2 din se kam nahi kar raha h . Humne jaise hi sim bsnl 4g me kraya tab se hi work nahi kar raha h . Na call ho rahi h, na hi net chal raha h. Customer care wale bhi help nahi kar rahe h. Jab bhi unke pass call karo to ye kah k tal dete h ki apki complaint darj kar li gayi h. Ye kitni bar complaint registered karenge. Aisa to kisi bhi sim me nahi hota h. Yadi hota h to wo 1 hour me help kar dete h. Please hmari jald...
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A
aryan bikash
from Kangayam, Tamil Nadu
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dil dosti chatting

I am regularly receiving message from BT-BSNLCG as under –
"Dear customer Your pack dil dosti chatting(54000) is renewed with Rs3.0 for 3 days. To Unsub send SMS STOP or call 155223(tollfree).
I have sent SMS and called on 155223, but nothing is happening, but still the charges are getting deducted regularly for the past 10 month. I have never ever subscribed to this sort of pack.plz refund all the amount and unsuscribe it.br...
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W
wonder alex
from Eluru, Andhra Pradesh
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over billing

Address:b-3,65 HUDA Colony,Chandanagar, 500050

This is to bring to your kind notice that my Telephone bill is over charged since two months.My Land line number is 23030420.I was getting a monthly bill upto Rs.350/- since many years.You can check my bill history..Since last month to my surprise the bill has shot up to Rs.877/-

Hence I request you to rectify billing error and refund the over charged amount or adjust it in the coming months....
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A
Akagra Mandloi
from Noida, Uttar Pradesh
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about main dp line

Address:Tanki chourahe near hanuman mandir, Shajapur, Madhya Pradesh, 465001

Hello sir
Iam writing these letter to regards that infront of my shop there is one dp build of landline due to these I problem faces that my custom.er can't come to my shop and due to these my shop is not fully shown
So sir I request you to please change the dp direction. Aur place dp to other place ao such that I can do my business my properly as I have my family for there fulfill
I humble request you to please change...
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D
dhimansankha
from Kolkata, West Bengal
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landline not functioning(dead)

I am useing landline of bsnl(calcutta telephones) more than 20 years.last one month my landline not working(dead). on 7th may 2019 i had been lodge a docket (no. [protected]), but 1st june 2019 i received amessage on my mobile that my complaint has been resolved.butthe problem still persists, so further i lodged a docket ([protected]) through your customer care exicutive on 2nd june 2019. yesterday i received a message that june 2019 bill...
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S
Srikanth Shalivahana
from Delhi, Delhi
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I'm complaint to d2h

Address:H no. 2-27 habibullaguda maheswaram rangareddy, Rangareddy, Andhra Pradesh, 509325

Dear trai,

I am a videocon d2h user with customer[protected] Since from last 2& 3month, i am facing signal problem. Error code ( your art cord not inserted properly please remove and clean )

Fresh incident is regarding my d2h every time after switch on d2h 5 are 10 mis error code coming your smart cord not inserted properly please remove and clean it's coming last month since onwards when I'm paying money to...
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All of a sudden Bsnl has blocked my account that was recharged on 26th Apr with the validity up to 7th Aug,
sometimes they ask to do additional recharge of PV36, but their is no such option on their portal, at the next moment they ask me to do additional recharge of some other amount, neither the customer care is reachable nor the authorities are replying with satisfactory answers to any of the emails,
This is frustrating,...
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