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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 147

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S
Sreenu479
from Gurgaon, Haryana
Jun 21, 2019
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Address: H.NO.13-2/10, Srinivasa Nagar, Dammaiguda, hyderabad, 500083, 500083

Dear Sir,

The regarding of the above subject i need change the my postal address in ur records as per my Aadhar card details.

Country : India
My Telephone number Number
[protected]
HNO.13-2/10
Sreenivasa Nagar Colony
Dammaihguda
Hyderabad-500083

Thanks & Regarding
M Sreenivasa Rao
+91 [protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    anujibin
    from Chennai, Tamil Nadu
    Jun 21, 2019
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    Address: Ernakulam, Kerala, 686673

    My BSNL mobile number account frequently deducted with 15rs. I didn't subscribe to any of the services. If there is any, please unsubscribe me from that.
    The message is "your last call cost Rs.15.000, call duration 0:0:0.".
    Today (Jun 21, 2019) 25rs deducted. Please find the attached photo for reference. The call duration is shown as 0; Actually, I didn't call anyone. Please give me a reply. My phone number is [protected].
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Balaji chennakrishnan
      from Delhi, Delhi
      Jun 21, 2019
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      Address: GLOBUS GARDEN, Coimbatore, Tamil Nadu, 641062

      Hi i have been using fibre optic internet connection for[protected]. From 14 th june the connection is dead and inspite of complaints being booked, bsnl wouldn t bother. I have decided to surrender my connection. But for that also bsnl makes me run from pillar to post. I can just choose to not pay leave the connection as it is, but i want to close the connection properly. Bsnl harrasses customers.In saibaba colony office in coimbatore, the officials are totally hopeless.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        Pandeyji78
        from Delhi, Delhi
        Jun 20, 2019
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        Address: Sheohar, Bihar, 843329

        I recharged my BSNL account online but my account was not recharged and my bank account was cut off. How will get balance in my account? Why not recharge my account? I recharge my account again and again but my account can not be recharged and when I call customer care, it is always said to be a server problem.Why does this happen why my account is not recharged and whenever I complain whenever I call the customer care, I am told the server problem.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          sivakumar katta
          from Bengaluru, Karnataka
          Jun 22, 2019
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          Address: 470B, 11Main, BEML Layout, Thubarahalli, 560066

          We are using two mobiles and the subscriber is BSNL since ~2years. Till now we have anot encountered any issue. Now from 10days we are not getting the signal around and inside the Home. we are facing lot of issues due to signal issue. Ex not getting OTPs and not able to attend critical calls.
          Called customer care and PGM office many times and informed. But no use. This issue is many o[censored]sers in our Layout. Kindly check and helpus
          My Address:
          BEML Layout 6th stage, Thubarahalli, Bangalore 560066.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            Bhatia Himanshu Ved
            from Bengaluru, Karnataka
            Jun 20, 2019
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            Address: J.H.Gokuldas Bros Co, Shank Latoba Market, Itwara Bazaar, Chitra Chowk,, Amravati, Maharashtra, 444601

            This subscription has been active on my Landline Broadband since the last 3 months and the charges are also 410. The process is cumbersome.. the toll free of hungama never connects. We dont know when the subscription was started.. This is a huge scam. Kindly refund my money.
            My telephone number is[protected]
            I tried posting a mail on hungama portal too.. but to no avail.
            Please stop scamming people like this.
            There are innumerable complaints about Hungama online.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            4 time sending me otp by 57171
            Dear sir,
            187 rs wrough recharge on bsnl number [protected] on date[protected] and want to it return from that number
            When I respond to an incoming call, the call will be disconnecting suddenly after 2 minutes.This has been going from one month.This phone(No.[protected] Tailorpet, Vijayawada.
            On 8th of June 2019 in my mobile number [protected] recharge for an amount of 49 through bsnl official site and recharge was failed and amount is debited from account so I request you to kindly refund the amount as soon as possible
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              M
              Moulik Jain
              from Pune, Maharashtra
              Jun 19, 2019
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              Address: Kanpur, Uttar Pradesh, 208016

              I am a user of BSNL sim since 2016. I purchased it from Kanpur (UP), number : +91-[protected]. Since 15 days I am unable to receive any call and message. Outgoing call and messages are going. But I am unable to receive any call or message. I contacted your customer care several times but it didn't connected. Luckily one time, it was connected and she told me to recharge with Rs75 plan to extend validity. I did it but still nothing happened. Still I am unable to receive any call and message. I have also attached the screenshot of the recharge which I did. Kindly help me at the earliest.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                K
                Krishnaseniorcitizen
                from Delhi, Delhi
                Jun 19, 2019
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                Address: Ghaziabad, Uttar Pradesh, 201002

                My mother is a senior citizen age 92 years and she relies on the landline to contact family members and doctor. The handset is faulty. She cannot make outgoing calls and the volume of receiving calls is very low. Despite making several requests the fault has not been rectified. Please do the needful and help.
                Regards
                Ramesh Malik
                S/o Mrs Krishna Malik[protected]
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  B S Vasantha kumar
                  from Basi, Punjab
                  Jun 18, 2019
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                  Address: BSNL, Hoskerehalli, Bangalore 560085, 560085

                  I am having BSNL land line with broad band facility for my number[protected]. BSNL service broke down between 01.04.2019 to 05.04.2019 and even on line complaint registration failed to register. I lodged complaint with BSNL bearing No.[protected] dtd 13.5.2019 when they charged the rental value for full month of April 2019. The bill for previous month normally sent me by email in first week of succeeding month, hence complaint was lodged in the month of May 2019. BSNL not responded to my complaint
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    A
                    arvy_1
                    from Delhi, Delhi
                    Jun 17, 2019
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                    I am registered with DND. In spite of this I get lewd sms from BSNL, (find attached). It is a shame that BSNL has started promoting Prostitution to make money. May I know who is the ROGUE who peddles customers' data? I am fed up of complaining to my service provider about such nonsense. Such nonsense keeps recurring with different SMS headers mostly from BSNL. This company has no concern or respect for customers.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    LAND PHONE SURRENDERED ON[protected]. AND I HAVE ALSO REMINDER ONE TIME TO GENERAL MANAGER, BSNL BHAVAN, NEAR HPO COMPOUND, HINDUPUR. NOT YET SETTLED THE DEPOSIT AMOUNT OF THE LAND PHONE NUMBER[protected] OF Sri.T.Gangadharam, Hindupur, Ananthapuramu district
                    My bsnl no is [protected]. I have send port message 5-6 times but i am not receiving upc
                    I have paid online BSNL broand band bill on 27/05/2019 but the payment receipt is not received. The details are as under:

                    Landline no- [protected]
                    a/c no [protected]
                    Rs. 964/-
                    Payment date: 27/05/2019
                    Paid by SBI internet banking (Billdesk)
                    Please arrange to send the receipt
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                      B
                      Bikram Hajarimayum Sharma
                      from Gopalganj, Bihar
                      Jun 17, 2019
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                      Address: old lambulane, Imphal East, Manipur, 795001

                      BSNL is the Worst broadband internet service provider in imphal, Manipur. There customer support are the worst type .
                      My Home is just about 500m from BSNL office and i still cannot get regular internet connection.
                      I have complaint about irregularity of internet but they said there is no problem in broadband just my check landline . I have called the Landline support for line there is no problem with that also.
                      Still I have problem with the regular disconnection of internet which is occurring very frequently.
                      I like to solve this problem.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      The input supply cable of street light near the BSNL store Sayyanagar is damaged by the thieves. The entire area is dark. The darkness creates a paradise for the drug addict and antisocial elements. It is requested to replace the damaged light with a new one.
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                        J
                        julie hepzibah
                        from Chennai, Tamil Nadu
                        Jun 17, 2019
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                        Address: Chennai, Tamil Nadu

                        Unauthorised money is being deducting from my post paid mobile Several times in the name of Services by 57171 . I sent a sms STOP to 57171 but till now it is continued.I wish to inform you TO STOP DEDUCTING AMOUNT FROM MY MOBILE +91-[[protected]] with IMMEDIATE EFFECT other wise I shall be compelled to go to the consumer court and will change the CellOne service provider from my mobile.
                        Regards
                        M JAIKAR SAMUEL
                        PHONE [protected]
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          R
                          Rt9
                          from Jahazpur, Rajasthan
                          Jun 15, 2019
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                          Hello, I didn't set a caller tune but I found out today through an SMS that I'm subscribed to one. I want it removed as soon as possible. The customer care didn't bother to here me out fully before giving me the 56799 number and cutting the call.. That didn't work either by the way

                          First of all I get subscribed to a service that I didn't want in the first place and then none of the numbers from the customer care worked/did their job - 1503, 56700, 56799

                          Please remove that caller tune urgently I absolutely hate having one
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Sir, bsnl number [protected] have blocked but I don't know the puk code so please activate there are many important numbers are there so please unblock the sim card
                          Dear Concern, i am a widow with 2 children's and our major source of income is BSNL tower rent. but form the last 7 months we didnit receive any amount. Our location is - Bathinda, punjab. Please look into it and help us out. i have to take care of my kids. Please HELP.
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                            M
                            Mahadev Jeevaswara
                            from Kollam, Kerala
                            Jun 14, 2019
                            Resolved
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                            Resolved

                            Address: VARIYAVEED, KUREEPUZHA, KAVANAD P.O, Kollam, Kerala, 691003
                            Website: www.olx.com

                            Sir, ive been scamed by an olx fraud person, for convinsing me he was using an army mens id proofs For the respect for i have for the Indian army and the army men. i believed him so blindly. i will be attaching the phone number he contacted me, The UPI transaction id where i transfered the amount along with this message. He said he was a military personal and he will be couring to military cisf courier service so he need advance, thats when he send me the army mens details... it was for a dslr camera. i transfer him the amount. Later i found with his talking that its a scam and didnt send him the reset of the money...when i searched google i later found that it was leaked cisf persons id.. These are the phone number they used to call me...[protected], [protected], [protected], [protected], [protected].

                            [protected]@okhdfcbank

                            google transaction id :- CICAgKCq47CBfQ

                            UPI transaction ID :[protected]

                            please do the needful..
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Dear OLX user,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the seller.
                            - Chat/message history with the seller.
                            - Contact number/email address of the seller.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Awaiting reply from you!

                            Thanks,
                            Team OLX
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                              S
                              santvivek
                              from Mumbai, Maharashtra
                              Jun 13, 2019
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                              I had recharged on 26May with the validity of 74 days(upto 7Aug)
                              Bsnl has stopped the services on 31May & asking to do additional recharge
                              Now they are saying that if I dont pay additionally all the incoming services will be stopped
                              This is a nice trap by Bsnl,
                              I am helpless as I cannot bare losses due to no. being inactive

                              Plan Details
                              U/L voice calls + U/L Data with speed
                              reduced to 80 kbps after 3.21GB/day +
                              Free 100 SMS/day + Free PRBT(Enjoy FREE
                              BSNL Caller Tunes with Unlimited Songs
                              change) with unlimited song change
                              option.Voice SMS Data available in Home
                              LSA and national roaming including
                              Mumbai and Delhi
                              Validity 74 Calendar Day(s )
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Broadband connectivity not working since 1st week of March-19. have complained quite a few times & after a few days after every complaint the broadband works for 2-3 days and again stops working. no lineman has visited till date to check & resolve problem. from[protected] landline is dead & so is broadband. however bsnl billing full every month
                              I want to deactivate caller tune.. the services provided by BSNL is not working.
                              My number is [protected]
                              From yesterday morning onwards there is network issue. Not able to hear what the other person is talking and they are not able to hear what I'm saying. It's not only for my bsnl connection but also my father's and mother's bsnl connection.
                              Even though there is an issue during phone calls, I'm able to use internet and sms Services.
                              Respected sir,
                              Please help to know my incoming and outgoing call history of 06/06/2019 from 12.00am to 10.am. Send the details in my emaid I'd [protected]@gmail.com as soon as possible.Its very urgent... Please help me.
                              Thanking you
                              Yours faithfully
                              Bsnl user
                              My sim has been stolen
                              Dear sir,
                              I'm Ancy Francis, I need incoming and outgoing call details from 2:06:2019 to 3:06:2019 to ensure my calls are secure. I request you to kindly needful as soon as possible to this mail id [protected]@ gmail.com
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                                D
                                donet davis
                                from Kayankulam, Kerala
                                Jun 12, 2019
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                                Address: Madavana ,house vattaparmbu Po., Kollam, Kerala, 683579

                                Hey...my self donet Davis
                                I'm a regular customer of BSNL Broadband and landline service.
                                Last two months my phone is dead due to cable fault. I made complaint several times via calls and direct complaint submission. No action taken yet.
                                They didn't make any step to resolve the issue.
                                Their excuse is that.they don't have any technician to resolve it.most of their workers are working under contract basis.

                                Every monthcycle I get huge bill even I don't use internet and even make a call.

                                Please take an action against the probelm aswell as inefficiency of BSNL service.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Am living in Trichy Tamil Nadu. . Past two days there is no signal in my mobile.. Am using two bsnl sims for that two also no signal.. I complainted to customer care also.. But no improvement in my signal.. Please rectify it..
                                Sir
                                My Telephone Land Line/ Broadband (NO [protected] of Kunnicod Exchange, Pualur Kollam Dust ) is Not working for the last 3, 4 Weeks. I already give Complint to Kunnicod Exchange & 198 Complaint Booking. But till now the problem is not yet solved.

                                Thanku

                                Regards
                                Ramesh
                                Sir, while inserting my new 4G BSNL Sim card, a message keeps popping up: "Error 44. Try again after sometime." This was since last Friday. I would like to request you to please look into it. Thankyou.
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                                  S
                                  shettardr
                                  from Bengaluru, Karnataka
                                  Jun 12, 2019
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                                  Address: 35.12Cross ghbcs gayathri layout, basaveshwaranagar, Bangalore, Karnataka, 560079

                                  We have been a loyal customer of BSNL for last 30+ years, we opted for Internet connectivity thru BSNL broabband and using it since its inception in Karnataka, But the problem is connectivity, speed and steady streaming of connection is at risk !, There is no connectivity, speed and steady streaming of connection more than 20 minutes, every now and then connection fails, speed drops drastically, keep lodging compliants on 1500, there is no one to attend physically,
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Sir, today at 12.21 am on 1/6/2019 i have done mobile recharge of rs 50 through net banking of my sbi a/c. The amt was deducted from my bank a/c but mobile have not credited recharge amt. The ref transaction id is igaggiqgo9 .Please refund the amt. From = surekha kore
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                                    aashiaggarwal2323
                                    from Mumbai, Maharashtra
                                    Jun 11, 2019
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                                    Address: Madho Vihar Colony, Bhuteshwar mandir road, Saharanpur, Uttar Pradesh, 247001

                                    Sir hmara 4g net bsnl ka 2 din se kam nahi kar raha h . Humne jaise hi sim bsnl 4g me kraya tab se hi work nahi kar raha h . Na call ho rahi h, na hi net chal raha h. Customer care wale bhi help nahi kar rahe h. Jab bhi unke pass call karo to ye kah k tal dete h ki apki complaint darj kar li gayi h. Ye kitni bar complaint registered karenge. Aisa to kisi bhi sim me nahi hota h. Yadi hota h to wo 1 hour me help kar dete h. Please hmari jald se jald help kare. Apki bahut mehrbani hogi.
                                    Thanking You,
                                    Your Obedientently,
                                    Aashi Aggarwal
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      aryan bikash
                                      from Kangayam, Tamil Nadu
                                      Jun 11, 2019
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                                      dil dosti chatting

                                      I am regularly receiving message from BT-BSNLCG as under –
                                      "Dear customer Your pack dil dosti chatting(54000) is renewed with Rs3.0 for 3 days. To Unsub send SMS STOP or call 155223(tollfree).
                                      I have sent SMS and called on 155223, but nothing is happening, but still the charges are getting deducted regularly for the past 10 month. I have never ever subscribed to this sort of pack.plz refund all the amount and unsuscribe it.br...
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                                      wonder alex
                                      from Eluru, Andhra Pradesh
                                      Jun 11, 2019
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                                      Address: b-3,65 HUDA Colony,Chandanagar, 500050

                                      This is to bring to your kind notice that my Telephone bill is over charged since two months.My Land line number is 23030420.I was getting a monthly bill upto Rs.350/- since many years.You can check my bill history..Since last month to my surprise the bill has shot up to Rs.877/-

                                      Hence I request you to rectify billing error and refund the over charged amount or adjust it in the coming months.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Non receipt of deposit amount (Land line & Mobile ) even after 6 months of giving disconnection form (LAND NO:[protected]MOB :[protected](CHANGED FROM POST PAID TO PREPAID)
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