Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I recharged my BSNL mobile account on-18/06/2019, with my Axis Bank account but could not be recharged my mobile number and my money was debited from my bank account .
transaction ID AXMOB/MBR/KCWGLF727881/[protected] I called BSNL mobile customer care executive but not care my issue . requested to kindly
help me to solve my problem and return my money .

Dear Sir,

The regarding of the above subject i need change the my postal address in ur records as per my Aadhar card details.

Country : India
My Telephone number Number
[protected]
HNO.13-2/10
Sreenivasa Nagar Colony
Dammaihguda
Hyderabad-500083

Thanks & Regarding
M Sreenivasa Rao
+91 [protected]

My BSNL mobile number account frequently deducted with 15rs. I didn't subscribe to any of the services. If there is any, please unsubscribe me from that.
The message is "your last call cost Rs.15.000, call duration 0:0:0.".
Today (Jun 21, 2019) 25rs deducted. Please find the attached photo for reference. The call duration is shown as 0; Actually, I didn't call anyone. Please give me a reply. My phone number is [protected].

Hi i have been using fibre optic internet connection for[protected]. From 14 th june the connection is dead and inspite of complaints being booked, bsnl wouldn t bother. I have decided to surrender my connection. But for that also bsnl makes me run from pillar to post. I can just choose to not pay leave the connection as it is, but i want to close the connection properly. Bsnl harrasses customers.In saibaba colony office in coimbatore, the officials are totally hopeless.

I recharged my BSNL account online but my account was not recharged and my bank account was cut off. How will get balance in my account? Why not recharge my account? I recharge my account again and again but my account can not be recharged and when I call customer care, it is always said to be a server problem.Why does this happen why my account is not recharged and whenever I complain whenever I call the customer care, I am told the server problem.

We are using two mobiles and the subscriber is BSNL since ~2years. Till now we have anot encountered any issue. Now from 10days we are not getting the signal around and inside the Home. we are facing lot of issues due to signal issue. Ex not getting OTPs and not able to attend critical calls.
Called customer care and PGM office many times and informed. But no use. This issue is many o[censored]sers in our Layout. Kindly check and helpus
My Address:
BEML Layout 6th stage, Thubarahalli, Bangalore 560066.

This subscription has been active on my Landline Broadband since the last 3 months and the charges are also 410. The process is cumbersome.. the toll free of hungama never connects. We dont know when the subscription was started.. This is a huge scam. Kindly refund my money.
My telephone number is[protected]
I tried posting a mail on hungama portal too.. but to no avail.
Please stop scamming people like this.
There are innumerable complaints about Hungama online.

I am a user of BSNL sim since 2016. I purchased it from Kanpur (UP), number : +91-[protected]. Since 15 days I am unable to receive any call and message. Outgoing call and messages are going. But I am unable to receive any call or message. I contacted your customer care several times but it didn't connected. Luckily one time, it was connected and she told me to recharge with Rs75 plan to extend validity. I did it but still nothing happened. Still I am unable to receive any call and message. I have also attached the screenshot of the recharge which I did. Kindly help me at the earliest.

My mother is a senior citizen age 92 years and she relies on the landline to contact family members and doctor. The handset is faulty. She cannot make outgoing calls and the volume of receiving calls is very low. Despite making several requests the fault has not been rectified. Please do the needful and help.
Regards
Ramesh Malik
S/o Mrs Krishna Malik[protected]

I am having BSNL land line with broad band facility for my number[protected]. BSNL service broke down between 01.04.2019 to 05.04.2019 and even on line complaint registration failed to register. I lodged complaint with BSNL bearing No.[protected] dtd 13.5.2019 when they charged the rental value for full month of April 2019. The bill for previous month normally sent me by email in first week of succeeding month, hence complaint was lodged in the month of May 2019. BSNL not responded to my complaint

I am registered with DND. In spite of this I get lewd sms from BSNL, (find attached). It is a shame that BSNL has started promoting Prostitution to make money. May I know who is the ROGUE who peddles customers' data? I am fed up of complaining to my service provider about such nonsense. Such nonsense keeps recurring with different SMS headers mostly from BSNL. This company has no concern or respect for customers.

BSNL is the Worst broadband internet service provider in imphal, Manipur. There customer support are the worst type .
My Home is just about 500m from BSNL office and i still cannot get regular internet connection.
I have complaint about irregularity of internet but they said there is no problem in broadband just my check landline . I have called the Landline support for line there is no problem with that also.
Still I have problem with the regular disconnection of internet which is occurring very frequently.
I like to solve this problem.

Unauthorised money is being deducting from my post paid mobile Several times in the name of Services by 57171 . I sent a sms STOP to 57171 but till now it is continued.I wish to inform you TO STOP DEDUCTING AMOUNT FROM MY MOBILE +91-[[protected]] with IMMEDIATE EFFECT other wise I shall be compelled to go to the consumer court and will change the CellOne service provider from my mobile.
Regards
M JAIKAR SAMUEL
PHONE [protected]

Hello, I didn't set a caller tune but I found out today through an SMS that I'm subscribed to one. I want it removed as soon as possible. The customer care didn't bother to here me out fully before giving me the 56799 number and cutting the call.. That didn't work either by the way

First of all I get subscribed to a service that I didn't want in the first place and then none of the numbers from the customer care worked/did their job - 1503, 56700, 56799

Please remove that caller tune urgently I absolutely hate having one

Sir, ive been scamed by an olx fraud person, for convinsing me he was using an army mens id proofs For the respect for i have for the Indian army and the army men. i believed him so blindly. i will be attaching the phone number he contacted me, The UPI transaction id where i transfered the amount along with this message. He said he was a military personal and he will be couring to military cisf courier service so he need advance, thats when he send me the army mens details... it was for a dslr camera. i transfer him the amount. Later i found with his talking that its a scam and didnt send him the reset of the money...when i searched google i later found that it was leaked cisf persons id.. These are the phone number they used to call me...[protected], [protected], [protected], [protected], [protected].

[protected]@okhdfcbank

google transaction id :- CICAgKCq47CBfQ

UPI transaction ID :[protected]

please do the needful..

I had recharged on 26May with the validity of 74 days(upto 7Aug)
Bsnl has stopped the services on 31May & asking to do additional recharge
Now they are saying that if I dont pay additionally all the incoming services will be stopped
This is a nice trap by Bsnl,
I am helpless as I cannot bare losses due to no. being inactive

Plan Details
U/L voice calls + U/L Data with speed
reduced to 80 kbps after 3.21GB/day +
Free 100 SMS/day + Free PRBT(Enjoy FREE
BSNL Caller Tunes with Unlimited Songs
change) with unlimited song change
option.Voice SMS Data available in Home
LSA and national roaming including
Mumbai and Delhi
Validity 74 Calendar Day(s )

Hey...my self donet Davis
I'm a regular customer of BSNL Broadband and landline service.
Last two months my phone is dead due to cable fault. I made complaint several times via calls and direct complaint submission. No action taken yet.
They didn't make any step to resolve the issue.
Their excuse is that.they don't have any technician to resolve it.most of their workers are working under contract basis.

Every monthcycle I get huge bill even I don't use internet and even make a call.

Please take an action against the probelm aswell as inefficiency of BSNL service.

We have been a loyal customer of BSNL for last 30+ years, we opted for Internet connectivity thru BSNL broabband and using it since its inception in Karnataka, But the problem is connectivity, speed and steady streaming of connection is at risk !, There is no connectivity, speed and steady streaming of connection more than 20 minutes, every now and then connection fails, speed drops drastically, keep lodging compliants on 1500, there is no one to attend physically,

Sir hmara 4g net bsnl ka 2 din se kam nahi kar raha h . Humne jaise hi sim bsnl 4g me kraya tab se hi work nahi kar raha h . Na call ho rahi h, na hi net chal raha h. Customer care wale bhi help nahi kar rahe h. Jab bhi unke pass call karo to ye kah k tal dete h ki apki complaint darj kar li gayi h. Ye kitni bar complaint registered karenge. Aisa to kisi bhi sim me nahi hota h. Yadi hota h to wo 1 hour me help kar dete h. Please hmari jald se jald help kare. Apki bahut mehrbani hogi.
Thanking You,
Your Obedientently,
Aashi Aggarwal

I am regularly receiving message from BT-BSNLCG as under –
"Dear customer Your pack dil dosti chatting(54000) is renewed with Rs3.0 for 3 days. To Unsub send SMS STOP or call 155223(tollfree).
I have sent SMS and called on 155223, but nothing is happening, but still the charges are getting deducted regularly for the past 10 month. I have never ever subscribed to this sort of pack.plz refund all the amount and unsuscribe...