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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 145

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Address:BSNL AUNDH PUNE, Pune, Maharashtra, 411007

I surrendered on 30.11.2018 my landline number[protected] with instrument etc. As i shifted my residence. I have valid acknowledgement from bsnl having received required instrument/ documents.

Till date, after 6-7 months, refund of security deposit is awaited. I must get back my deposit of rs. 3000 along with interest.

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I
Indra Bai
from Jaipur, Rajasthan
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paid bill payment a wrong number

Address:Plot No. 3,4 Cosmo Colony, Amrapali Road, Vaishali Nagar, Jaipur - 302021, Jaipur, Rajasthan, 302021

Sir, i have deposited my postpaid phone bill. But i had a mistakes that my mobile number is [protected] sunila singh but i insert the number - [protected] and deposited 550/- my order id - [protected] by paytm on 27.6.19 at 2:02 pm. My paytm number is threw by i pay bill - [protected].

I shall be glad if you kindly refund my amount or adjust the amount with my biil.

Thanking you,

Yours faithfully,...
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G
g kabra
from Kota, Rajasthan
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without permission amount deducted

Address:KAPASAN CHITTORGARH, Chittorgarh, Rajasthan, 312202

On date 27 june 2019 at time 2:45 pm .I recive a call from[protected] for subscribe a service peess some number but i do not press any number even after that the caller say i recive your permission for subscribe in this way without my any permission Rs 30 deduct so register the complaint against[protected] and recover amount and creadit in mobile no [protected]...
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I am regularly getting message on my BSNL mobile number [protected] from BP-BSNLIN of regular deduction of Rs. 5/- from subscription from 5 Nov 2018 till now when my balance reduced to Rs. 4.00 only. I don't know why it so. Please look into the matter and restore my subscription amount to the original level. I think it is fraud which must be investigated....
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G
gsdash12
from Bhubaneshwar, Odisha
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repeated faults in bsnl landline

Address:Khordha, Odisha, 751019

Since installation of land line with internet of bsnl in the year 2016 i noticed frequent faults. Despite i have been depositing the monthly dues. I have contacted local sdo, filed several complaints but to no effect. For few days i am getting line. But in other days the line becomes dead. Sdo is suggesting to change the bsnl line to jio. To my utter surprise thge sdo, bsnl telephone is getting his salary from bsnl and working for jio. What...
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V
Venkata Nagesh Subramanyam
from Udumalaippettai, Tamil Nadu
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not returning my security deposit

Address:Belgaum, Karnataka

I surrendered my landline No [protected] on 7 June 2018. Till now my security deposit amount which is RS 3100/- has not yet been received to my Bank Account. All details have been given correctly. It is more than one year and when enquired was told it is not yet received. Please resolve my problem. Venkata Nagesh Subramanyam. It is more than one year and still BSNL has not made any necessary arrangements to return my Security Deposit. I have...
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O
owenrodrigues
from Bengaluru, Karnataka
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bsnl hungama service is still not disconnected

Address:Udupi, Karnataka, 576114

Bsnl hungama service is still being billed instead of repeated request for cancelling. They are billing me via credit card number. Please stop and confirm saying it is cancelled else i may go to police.

Owenrodrigues nov 28, 2017

I have been billed for hangama service which i did not ask for. Asked for unsubscribe and yet billed in the current month.
The hungama sales persons are tricking common man...
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R
R N Lenka
from Mumbai, Maharashtra
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closure/surrender of landline

Address:Plot No 1980,3rd Lane,Chintamaniswar, Behind Chintamaniswar Temple, Khordha, Odisha, 751006

Inspite of repeated requests and several visits for closure/surrender of my land line no[protected] due to my transfer and shifting to jajpur road, the officials at bomikhal office for kalpana exhannge area under bhubaneswar circle, odiham after much hesitation accepted the application for the purpose at last on dt 01.05.19 with an assurance to comply within a couple of days. Even if in a mischievous manner rs 120 /-was demanded and kept...
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G
Gilanisen
from Mumbai, Maharashtra
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to get the call history of may 2018 of my bank number

Respected sir,
I am archana. S from vellore, tamilnadu. Please provide me the entire call history with details of may 2018 of my bsnl number to my email : [protected]@gmail.com.
My phone number: [protected]. I want my call history of that particular month because i lost an important phone number related to my profession which i regret it only now.
So kindly please do the needful as soon as possible as it is very...
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S
Sammy0119
from Mumbai, Maharashtra
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dead landline telephone since one and half months

Address:Saheed Nagar bhubaneswar, Khordha, Odisha, 751020

My landline telephone number[protected] is dead since the first week of may when the cyclone fani struck odisha. I have lodged complaint with bsnl but it is still showing as work-in-progress since the time of lodging of the complaint. I have spoken to many bsnl officials but nothing has been done till now to rectify the complaint. I don't know what else i need to do to get the complaint resolved....
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R
RUCHIR POPAT
from Gadhada, Gujarat
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refund of 2751432

Address:Patel colony , jamnagar, Jamnagar, Gujarat, 360510

We have surrendered landline no 2751432 in the name of DIPAK HIRALAL POPAT to patel colony office, Jamnagar, Gujrat beofre 18 months. Till date we have not reveived refund of deposit. We also visited BSNL office but they can not give peoper reply. Please refund deposit as early as 18 months passed no reply received from BSNL. Please refynd deposit with interest of 18 months also....
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Address:500015

2. Sir, i surrendered my bsnl brandband connection no.[protected] on 15/09/18 and 17/09/18 at lal bazar, trimulghery, secunderabad bsnl a. M. Office. But till date i have not received rs.9207/- (7932+630+645) since last 9 months.
Out of rs.9207/-. Rs.7932/- was paid to bsnl on 21/5/18 due online transaction failure. On receipt bsnl bill rs.3966/-, i was try to pay on 21/05/18 through online. But due to online transaction failure,...
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D
dr_anvar
from Surat, Gujarat
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after disconnection request bill is still generated

Address:Mayat wadi, mahuvej road, old kosamba ,kosamba (r.s),surat, Surat, Gujarat, 394120

I was having bsnl land lineconnection in kosamba dist surat gujarat
My no. Was[protected].
My plan was 59 rs. But after few month suddenly i was getting bill of 250 to 400 rs.
On inquiry they told me that now your plan has changed. But they never informed me or asked me to change plan.
So i asked them to dis connect my no.
They told that your request is registered online.in april.
But still they...
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V
Vikas Somani 20
from Surat, Gujarat
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refund of deposit amount as well as extra paid amount not received

Address:Surat, Gujarat, 394210

I have surrendered my landline phone number, and applied for refund of excess payment as well as deposit. I made my last payment on 20/10/2018. Eight months have been passed still no refund received. When i asked at telephone exchange about refund, they said you will receive the cheque by post within 3 months. On 22/03/2019 i again generated grievance online but nothing changed.in april'19 i called in customer care to know the status, but...
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V
vedvyasdas
from Bankura, West Bengal
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no network since 22 days

Address:Bagdogra, Darjeeling, West Bengal, 734014

My broadband connection installed on telephone no [protected] is not working for last 21 days. I have complained so many times fortnightly. But no action has been taken from the company till date. I am paying the bill for whole month whereas no connection for 22 days. For better connection, without any option, I had chosen BSNL. Now it's felt like suffered. Till date nobody from BSNL has attended my complaint....
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Address:Bharat sanchar nigam limited, Sheohar, Bihar, 843329

I recharged my BSNL mobile account on-18/06/2019, with my Axis Bank account but could not be recharged my mobile number and my money was debited from my bank account .
transaction ID AXMOB/MBR/KCWGLF727881/[protected] I called BSNL mobile customer care executive but not care my issue . requested to kindly
help me to solve my problem and return my money ....
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S
Sreenu479
from Gurgaon, Haryana
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change my postal address as per aadhar card

Address:H.NO.13-2/10, Srinivasa Nagar, Dammaiguda, hyderabad, 500083, 500083

Dear Sir,

The regarding of the above subject i need change the my postal address in ur records as per my Aadhar card details.

Country : India
My Telephone number Number
[protected]
HNO.13-2/10
Sreenivasa Nagar Colony
Dammaihguda
Hyderabad-500083

Thanks & Regarding
M Sreenivasa Rao
+91 [protected]...
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A
anujibin
from Chennai, Tamil Nadu
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bsnl mobile balance deduction

Address:Ernakulam, Kerala, 686673

My BSNL mobile number account frequently deducted with 15rs. I didn't subscribe to any of the services. If there is any, please unsubscribe me from that.
The message is "your last call cost Rs.15.000, call duration 0:0:0.".
Today (Jun 21, 2019) 25rs deducted. Please find the attached photo for reference. The call duration is shown as 0; Actually, I didn't call anyone. Please give me a reply. My phone number is [protected]....
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Balaji chennakrishnan
from Delhi, Delhi
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non working fibre optic conncection

Address:GLOBUS GARDEN, Coimbatore, Tamil Nadu, 641062

Hi i have been using fibre optic internet connection for[protected]. From 14 th june the connection is dead and inspite of complaints being booked, bsnl wouldn t bother. I have decided to surrender my connection. But for that also bsnl makes me run from pillar to post. I can just choose to not pay leave the connection as it is, but i want to close the connection properly. Bsnl harrasses customers.In saibaba colony office in coimbatore,...
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Pandeyji78
from Delhi, Delhi
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recharge not successful

Address:Sheohar, Bihar, 843329

I recharged my BSNL account online but my account was not recharged and my bank account was cut off. How will get balance in my account? Why not recharge my account? I recharge my account again and again but my account can not be recharged and when I call customer care, it is always said to be a server problem.Why does this happen why my account is not recharged and whenever I complain whenever I call the customer care, I am told the server...
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