Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 155

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rs8944
from Bengaluru, Karnataka
Report
Copy

recharge failed but deducted money

Hi,

I attempted for online recharge o[censored]nlimited calls for cell number [protected] on 24th feb 2019 for rs.99 through icici bank imobile app. Here is the transaction id [protected]. The money has been debited from my account, but recharge is unsuccessful. I didn't get message for the successful recharge.
Please check and refund it as soon as possible.

Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mantripragada Ravi Kumar
from Jamshedpur, Jharkhand
Report
Copy

stop deduction by 57271

Address:CD 459 SECTOR 3 HEC COLONY DHURWA, Ranchi, Jharkhand, 834004

Ra 30 is often deducted for voice chat by 57171 against by mobile number [protected]. Such deduction may please be blocked immediately and permanently.
This is not at all convenient and i feel unnecessary for me. Such deductions should be done only if the customer writes for it or give their acceptance. I hope you would take immediate action and see that it is stopped immediately as per my request.
Hope you would arrange to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sk Oswal
from Jawad, Madhya Pradesh
Report
Copy

bsnl bill complaint

Address:Napier town, Jabalpur, Madhya Pradesh, 482001

I disconnected my landline connection on 14 january. But bsnl is still continue charging bill of february months. I have a receipt proof of disconnected date & they also not returning security deposit money.

I have raised this complaint many time to bsnl office. But no one is responding on my related issue.

I hardly request to resolve my issue on complaining against bsnl

My landline no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Govind Kumar pal
from Kanpur, Uttar Pradesh
Report
Copy

bsnl block sim

Please block my sim. My phone number is [protected]. I have lost my mobile and sim number [protected] is still active. Kindly deactivate this number ([protected]) urgently to prevent mise use of the same.
My name - govind kumar pal
Date of birth — 02.02.1996
Son of bajarangi pal
My aadhar number is[protected]
Which attached with my id prove.
Fir documents is also attached. So plz sir block my number...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hervy Cloud
from Ludhiana, Punjab
Report
Copy

sim not activated after 2 days, no response.

Bsnl cymn is not working from 2 weeks, i have bought a simple number sim from the dealer and even after 2 days of submitting the proofs via application, it is not activated.
The customer care is saying, documents not received, while the dealer is saying everything is done. There is no cancelation message or anything.
I am trying from 1 month, how would customers stick to your company, if you guys cannot improve single thing.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajendradurisetti
from Vijayawada, Andhra Pradesh
Report
Copy

ll is noisy and broadband connection is not working

Address:BSNL subhashnagar exchange, Karimnagar. Phone#: 0878-2222222, 505001

Hello,

Complaint registered on 16th feb 2019 about my broadband internet connection is not working.
But, no one tried to resolve this issue so far.

Today, 22nd feb 2019 spoke with subhashnagar exchange, karimnagar je and he promised to resolve it today, but status is same and no one called or visited my home to resolve the issue.

Appreciate, if escalate this issue to be resolved by higher...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonu Christopher K
from Pathanamthitta, Kerala
Report
Copy

unauthorized activation of zindagi rocks and deduction of 30/-

Address:Pathanamthitta, Kerala, 689549

I received an SMS on 15/02/2019 at 9.17 am, telling me that I have successfully subscribed to ZIndagi rocks and they deducted Rs 30/- for it. I immediately called and spoke to a Customer Care representative, who told me that I received a call and have activated the service during the call.

Even after repeatedly telling her that I never got any calls on my phone, she said no refund is possible and all she can do is unsubscribe...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandruindu
from Chennai, Tamil Nadu
Jul 16, 2021
This thread was updated on Jul 16, 2021
Report
Copy

please change the name in my business purpose

Address:SASI ACHAGAM, 600029

Hi,

I m a. Chandrakumar having the bsnl landline connection in my father home and i have converting my office name kishore enterprises having the landline phone number as[protected]
But, in the telephone bill, my father name is printing as anandavel e

And the address of my office is not full as i need the full address for giving the bsnl bill as a resident proof for my father application.
The...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
B
Biji surendran
from Kayankulam, Kerala
Report
Copy

request for disconnecting landline -reg

Address:Kollam, Kerala, 691306

My land phone no: [protected] along with BB connection under Anchal telephone exchange became out of order from 19.8.2018 to 13.11.2018. within the period I had remitted the bills up to 30.9.2018. I had noticed the facts to the AO KollamThey had directed me that a request for the same may be send through the SDE Anchal and hence I had submitted a request on 20.12.2018 in which I had stated to exempt the rent for the not working period may...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Biji surendran
from Kayankulam, Kerala
Report
Copy

land phone no: 0474 2275908 -reg

Address:Kollam, Kerala, 691306

My land phone no: [protected] along with BB connection under Anchal telephone exchange became out of order from 19.8.2018 to 13.11.2018. within the period I had remitted the bills up to 30.9.2018. I had noticed the facts to the AO Kollam. They had directed me that a request for the same may be send through the SDE Anchal and hence I had submitted a request on 20.12.2018 in which I had stated to exempt the rent for the not working period and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mhsurve
from Mumbai, Maharashtra
Report
Copy

bsnl tower in dead condition

Address:Ratnagiri, Maharashtra

Sir,

I am representing my village named kirbet. It is in taluka sangmeshwar, district ratnagiri. We are facing a huge problem of mobile tower netowrk also. We already have a mobile tower in our place but now in dead condition. There is other villeges surrounding named, devde, bhovde facing same problem of netowork. So much houses under the coverage of such towert. I am kindly requesting you to take this problem as seriously...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Avalokitha P
from Bengaluru, Karnataka
Report
Copy

network issues with bsnl

The BSNL network has been down for around 5-6 hours now. It's impossible to get anything down when your entire network is disabled. This is a recurring issue with BSNL along with terrible customer care. They fail to revert back on customer complaints and continue with their erratic, unreliable and grossly incompetent services. Considering this is a government-owned network, shouldn't we expect some level of standard in terms of effeciency....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sriKarthik1983
from Bengaluru, Karnataka
Report
Copy

plan change without any request from my side

Address:Chennai, Tamil Nadu, 600099

I am holding BSNL no.[protected], while taking the new connection i have opted for basic plan under which i used to get bill amount as rs.110 to rs.130 but to my surprise bill generated 06th feb holding monthly rental charges as rs.250.00, i have not requested for any plan change.
Tried customer care & POC of my division they simply said request raised by you if you want to change the plan visit our branch.
Feeling irritated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhi Raghav
from Delhi, Delhi
Report
Copy

change the name landline number 01242357900

Address:122001

Hi,

I m koncept automobiles pvt. Ltd., having the bsnl landline connection in my office having the landline phone number as[protected].
But, in the telephone bill, my name is printing as gsp power system pvt. Ltd.

So, i want the changes in my name from gsp power system pvt. Ltd. To koncept automobiles pvt. Ltd.
So, plzzz help me in sorting out these problems... I will be waiting for ur help in...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hari1412
from Mumbai, Maharashtra
Report
Copy

bsnl signal is weak in perumbakkam

Address:Chennai, Tamil Nadu, 600100

I live in perumbakkam, (Oxygen by urban tree, off gandhi nagar society, pushkin street, nookampalayam road). The signal is very weak (Almost nil) in that area. There are around 1000 families in my community and there are around 10 communities in the area. We are unable to make a call even. We had to come out to open area or balcony to make a call. Please make necessary arrangements in getting a strong signal around the area....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:560010

Dear sir / madam

Please note that i have surrendered my bsnl landline facility with no. 23524572 on 29th may 2018. On 20th june i had received only handset instrument deposit amount as refund in my bank account. When i enquired with vijaynagar accounts dept.in sept. Last week about non-receipt of security deposit amount of rs. 2499/= they informed it is pending with neft section at head office. But they have not given any contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shobhanandargi
from Pune, Maharashtra
Report
Copy

correction in name on landline bill

Address:411011

My correct name is shobha shivaram nandargi

Please enter this correct name for all future correspondence. I have personally told this several times while paying the bills. But till now no change has been made. My landline no. Is[protected] and a/c no. [protected] i am staying in pune city, maharashtra. So once again i am requesting you to do the needful at earliest and inform me on my mobile number of mail on my email id [protected]@gmail.combr...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Dear Sir,
kindly send the details of call history list of all incoming & outgoing calls including sms of my bsnl prepaid no:[protected] from 10.01.2018 to till date, where as iam working in UAE, i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check.

Thanks and Regards,

Deepak T.J
my email id: [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Y
Yaduvanshii Dilip
from Lucknow, Uttar Pradesh
Report
Copy

mobile theft

Address:Lucknow, Uttar Pradesh, 226001

I just want to inform you that my cell phone was theft by someone when i attending a merrigge party at 16/02/2019 at raj palace guest house uday ganj lucknow at over the night approx 9:30 pm to 11:00 pm when my child want to my cell phone who age is 5 and the half years and i gave to him after some time my child was cried and said to me that phone was felling down and some buddy was pick up and run away from there....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nireesha damu
from Bengaluru, Karnataka
Report
Copy

dnd not activated even after many requests

Address:560076

I had opted for dnd for my bsnl phone through dnd almost 2 years back. As iam still getting unsolicited calls from banks i tried to re-register for dnd multiple times through 1909 but every time it says my number is already registered. If my number is already registered for dnd why do i still get unsolicited calls? And secondly iam getting calls from tamil nadu where as i belong to karnataka and every time, they call and harass me. Some times...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy