Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My land line no.[protected] is not working for the last 9 days and i have lodged a complaint with bsnl authorities over telephone no. 198 on 28.11.2018, docket no.[protected]. Till today, nobody has attended to repair and my telephone is faulty and my residence is stone throw away from the kakkand (Ernakulam district) telephone exchange.

Hope the authority will take immediate step to rectify the complaint.

Further,...

I had won #BSNLFreedom Contest on Facebook. I got a message from BSNL team regarding the same on September 21st. They asked for my contact details, but I haven't got any prize or an update regarding my prize. They are not responding to my messages. This so much disappointing. A big company like BSNL is cheating 😠😠😠

My mobile number is [protected]

I am attaching proof with this letter....

Sir, i am staying in thazhakkan vilai town for several years. Here, the very big issue is signal problem. The bsnl service providers didnot take any action for this issue. We gave several requests for this issue. Till now, we didnot get any response from the bsnl service providers, karungal. If, anyone want to communicate to anyone. It is not possible because the voice clarity also worst. I request to take action to get maintenance of the...

I have taken a new connection of gpon/ftth from 28.11.2018 instead of land with broad band. I have no dues for payment. Current monthly bill in the month of november, 2018 paid on 03.12.2018.
Please disconnect the land with broad band[protected] line and stop payment from the month of december, 2018.
Subscriber's name : snehashis choudhury
I. D. No : [protected] (A/c no-[protected])
Old land with broad band...

On the basis of my application my landline[protected] was disconnected vide w. O. No.-[protected] dt.[protected] but till date i have not received refund of the security deposit inspite of repeated persuasion with the local telephone exchange and submitting all the necessary requirements. (I. E. Cancelled cheque, work order (Original) along with the application for the refund....

Sir,
I applied for bsnl phone & broad band connection on 26th july'2018 after confirmation from the concerned personnel respective engineer (Mr. Yadav) that the place where i am currently residing i. E
Esic medical college nit 3 faridabad (Govt sector).
But so far they haven not installed the same and always give excuses time and again when i enquire for the same. On their confirmation only i submitted the requisite...

My land line number is[protected].
Bsnl has changed my plan to higher tariff without my consent. I have never seen them changing it to lower tariff with additional benefits for customers!
Most troublesome part is i have to visit bsnl office leaving all my work to get this plan changed back.
Please do the needful.
Thanks and regards
Umesh phadke...

Every time my money gets deducted from my bsnl mobile without my request. To my surprise i always get sms stating "you are charged rs10 for service voice chat of renewal date[protected]." i unsubscribe it always via 155223 but next month again money gets deducted from my bsnl registered mobile no. [protected]. I have already activated dnd in my number.in spite of several email to bsnl this problem is not solved....

I had surrendered my land phone [protected] in november 2017. But even after one year, my security amount rs:1000/- (Rupees one thousand only) not refunded. And i had registered my grievance through their web portal on[protected] as per complaint id:krl/co/2018/2421 (The screen shot is attached herewith). While i check the status of my complaint, alas! It is not there. What shall i do now...

I have surrender my telephone[protected] on march but still not get my security deposit refund
I have called in bsnl office si many times but no response till yet
I have given application already but no refund till yet
I have also called customer care but no response given by them

I have called local area bsnl office but they told me that cheque will be issued from jaipur

Plz refund asap...

The telephone bearing no.[protected] is totally dead since[protected] and inbetween it was rectified and again it got dead. I made many compliants but of no proper response. I am paying for the internet unlimited. Will the bsnl give any concession for the non functioning of the telephone since long.
Kindly look into the matter to resolve the problem soon so that the connection i will get and the internet also.

Kindly...

Sir, my cell no is [protected]. I was getting unwanted calls frequently and when i approached your jayanagar center they advised me to send start0 to 1909 and confirming with yes again on 1909. But despite this i am getting messages from bsnl every five minutes causing me untold misery. Even during night i could not sleep properly because of these messages. I am contemplating filing a police complaint and also to approach telecom ministry,...

I m a bsnl mobile costumer from its inception. I mliving @ mathakkavala, near villoonni post office, kottayam, kerala, i m not getting signals in my mobile, i can't call and use internet from my mobile. Sometimes i m getting poor signals and conversation is very difficult. As a business man it is affecting my business.
Kindly look into my problem
R suresh babu
[protected]...

I ankur gupta resident of jodhpur rajasthan. My bsnl mobile no. Is [protected]. On 27 november 2018 time 7:22 pm suddenly bsnl operator has subscribe value added service on my mobile no. Without my request or subscription and deduct my mobile balance. When i asked to customer service center then they denied to this, when i ask regarding my refund they also denied & rude behave with me. Even disconnect my phone call so kindly resolve my issue...

I, s. Balasubramanian, got connected to bsnl as early as in 2003 with a cellone prepaid mobile no. [protected]. This number is the registere mobile for all my public accounts, network privacy, banks, it, social networks and my bank accounts connected. Since the sim was of old type, i travelled 2000 km from my present location to kokata and got the same converted to micro/mini sim.in the process i fell down from the cot broken 3 ribs at my...

Hi,

I have recharged to my mobile with stv 349 on last monday[19.11.2018] morning through net banking from standard charter bank.

The amount not get recharged for the whole day and i had call with customer care and i got information that it was not recharged due to server problem.

The amount shroud be refunded within 7 days. But for me its been more than 7 days. Still i did not get refunded with...

Resp sir,
I have made a payment of landline bill for the month of nov2018 via internet banking on 23rd nov2018. The amount of rs.1389 is debited from my account on that day but still i have not received the digital receipt yet. As while making payment there were some net issue encountered before redirecting from bank website to bsnl portal. For more details i have attached the bank receipt....

Total Rs 40.00 deducted for service GAME in two times on two dates 20.09.2018 & 10.10.2018 without my consent. Please refer below table for 3 & 4.

DND was activated on my mob since 6th Feb 2018 (URN: [protected]). Customer Care, 1503, tells me on 10.10.2018 that I had consented for service GAME thro’ voice call.

It is not true, as I have not received any call on this mob since July 2018.

It...

Yesterday i got debited for a service which i havent opted... Mobile shiksha app. When i complaint at their customer service no. They said we called you and u respond but i havent received any such call from bsnl. Even my caller details and true caller app shows this that i havent got any call. But they are not ready to listen. They told me to go to bsnl office with your documents for getting the details. I have no time for that. I just want...

The above phones were released and handed over on 26/11/2018 for security release. First i went to sardarpura bsnl office who directed me to patel nagar bsnl office. Patelnagar bsnl office directed me to get the orders from sardarpura bsnl office for closing of telephones. I went back to sardarpura bsnl office for the orders for closing of the above telephones and thereafter back to patelnagar for handing over of the relesed telephones. The...