Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Name: swarnanjali jewels
Phone number : [protected]
Our phone stopped working since 25 days and we have complained about the instance for more than 100 times nobody bothers to give a solution. Lineman will never attend the problem. Officer in the office will not respond and give vague answers. Online complaint is done, telephone complaint is done, mailed and booked the complaint, went to office and registered the complaint. Inspite of it still no remedy.
Worst case is we are getting bills for not using the phone. Such a pathetic situation it is.
Worst ever service it is.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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D

Devidasanpillaig

from Mavelikara, Kerala

Dec 16, 2018

Respected sir please deactivate my wallpaper subscription from http://wap.55050.in/wap_ppu/games.jsp
my phone number is [protected]

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P

Pritish Chavan

from Pune, Maharashtra

Dec 16, 2018

My internet connection is not working properly.
when it provides speed, it works completely fine. But, just after 15-20 mins(sometimes less) it losses total connection. This problem was also reported last month, but it still persists.
PLEASE HELP!!

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Address: 641004

Thirumagal nagar, peelamedu pudur, coimbatore 641004.
For the past one week signal is very poor only 2g, that too on and off several times. Rarely 3g signal received in poor condition on top of the three storey building. I have unlimited plan of 3gb per day. Hardly i can use only 30 mb per day because of poor reception. This is highly annoying. There is no customer care executive option when i dial 1503. I dont know where to launch a complaint in bsnl except this forum.
Very sad.

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N

Narayana Mayya

from Bengaluru, Karnataka

Dec 13, 2018

Not able to deactivate caller tune. Customer care also couldn't help and they seem to like saying "we are having technical issue please call back after 1 hour"

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G

Ghanshyam Omer

from Varanasi, Uttar Pradesh

Dec 13, 2018

My landline number is[protected] have no line .25th November 2018.Rura BSNL have nobody attend any complain.

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I have paid rs230 for taking a duplicate simcard for my mobile no [protected] prepaid on 4th december the amount not added to my balance today i have approached the office and found that it is not recorded any where the person who took the money is not there today
Please do the needful. If i don't hear anything about it in a reasonable time i may be constrained to take up the matter with a consumer form.
Yours
Sriramamurty.

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Address: Yamuna Nagar, Haryana, 135002

Dear sir

With due respect i want to say that myself rahul bhan house no 771 jawahar nagar near peer baba jagadhri workshop, actually last 30 days my landline phone is not working and regarding this concern i also called on customer complain number several times that is [protected], i got complaint number two times that is [protected] and [protected]. But yet now i haven't got any solution from your side. So i request you to resolve the issue on urgent basis.

Regards

Rahul bhan
[protected]/[protected]

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Yesterday, i topup my mobile with recharge of 220 rs. But from it now 140 rs. Is been expired. Also 140 rs is a big deal for middle class family now what should i do for this? Can you help me in my this case?
Please convey matter and help us as much possible also please create solution of matter as soon as possible.

Regards
Thank you
M - [protected]

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Address: Alappuzha, Kerala, 688004

I special recharge mo. no [protected] Rs 319/- for BSNL Oct 25 2018. Customer care is known to be refunded within 7 working days after calling. I was recharged again for Rs 319, 30th Octo, 2018. The recharge of Rs 319/-for October 25, 2018 account is not yet released. [protected]UH[protected]this is my transaction ID. The request to take back Rs 319/-
Date of Incident-25/10/2018
Client Mob No-[protected]
request an refund of Rs. 319/-

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P

Prodyot123

from Muzaffarpur, Bihar

Dec 11, 2018

Present contact number [protected]

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M

MANOkamu

from Tiruchirappalli, Tamil Nadu

Dec 11, 2018

My land line No:[protected] Broad band Service Not Working for the past six Month. I already booked a complained, they didn't recover the fault but they closed the complaint
No response from any officiers at KARUR urban Trichy ssa

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R

rajas classes

from Sawai Madhopur, Rajasthan

Dec 11, 2018

Bsnl has not refunded my security deposit over 3000 rupees even after 3.5months of discontinuation of my landline no.[protected].
Name:jagjeet singh hora

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Address: Lucknow, Uttar Pradesh, 226001

I am using BSNL pre paid mobile no. For the past one month, or more, I randomly get a mgr on mobile that your account has been debited with 30 rupees and some absurd service has been activated. I never activate any gaming or net services from this no. therefore it is impossible that any service could get activated by itself. when i inquired about this at the customer care, I was told that they can not help with already deducted money. Once its ok.. but several times its ridiculous as the amount sums up to 120 0r 150 rupees after 4-5 times.

i am highly stressed as this time my balance was less, Rs.39 and all of sudden they activated some NEW FAME ON GAME service and my balance dipped to 9 rupees. i had emergency calls to make which i am unable to...

I want them to RETURN such absurd charges and assure for NO IDIOTIC MONEY DEDUCTIONS OF FORCIBLY ACTIVATING FAKE SERVICES in future.

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K

Kamlesh2patel

from Surat, Gujarat

Dec 11, 2018

1/11/2018
30/11/2018
Mobieil nabar [protected]
Details

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P

priyanka91234

from Hoshiarpur, Punjab

Dec 11, 2018

Lost my phone with number [protected].block my number as i do not have FIR copy

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I made my recharge through google pay and the status i could see is operator confirmation is pending from operator end.. Recharge has been made 4 hours ago and still it doesn't reflect.. I made 2 recharges one for inr 220 and other is inr 20. Its an incovinience to its customers and it is not the first time too.. Kindly process the transaction and confirm as soon as possible....

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Address: Saharanpur, Uttar Pradesh, 247341

Website: www.bsnl.co.in

Hii, most of the time when i call bsnl mobile from another company it get connected to wrong person
Very serious issue, also call drop is a problem call automatically disconnected and a major their annoying callertune which approxx every bsnl number got for no reason automatically activated by company, bsnl signals are also weak in most of the areas.

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S

samgoku

from Kolhapur, Maharashtra

Dec 10, 2018

Owner name IBRAHIM SAKHARKAR
Area code 02352
Phone number 244399
Broadband speed is too slow

cross connection - Comment #3294324 - Image #0

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S

Sai Kiran Ponnuru

from Mumbai, Maharashtra

Dec 10, 2018

Hello i want to block my sim but none of your customer service centre attemdimg my call my bank details were attached to that number only so pls block

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S

Stephen Thiruchelvan

from Coimbatore, Tamil Nadu

Dec 10, 2018

Unsubscribe. As it comes frequently

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P

Prodyot123

from Muzaffarpur, Bihar

Dec 11, 2018

Present contact number is [protected]

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P

Prodyot123

from Muzaffarpur, Bihar

Dec 11, 2018

Mobile phones number stollen

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Prodyot123's reply, Dec 6, 2018

My mobile number 9434423423 stollen

Prodyot123's reply, Dec 6, 2018

My mobile number 9434423423 stollen

B

BiplabKumarPramanik

from Ranaghat, West Bengal

Dec 11, 2018

I have lost my mobile No [protected] at our nearest Mechhobazar, Tamluk market and lunched a General Diary at Tamluk Police Station vise their GDE No 16 dated 01 Dec 2018

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Address: Jhansi, Uttar Pradesh, 284204

Prathvipur gaon me signal nhi aa rhe approx 1.5yrs se. Complain bhi ki hai but koi sunwai nhi hue hai. Koi argent call ho toh aa hi nhi skti. Ye world ka esa gaon hai jaha pr kisi bhi company ke signal nhi ate hai. Batao kya kre. Ya fir esko yha se hta do. Kam se kam shanti toh milegi sare gaon bale signal se presan hai. Eska solutions kia jay jitni jaldi ho sake. I request for you.
Thanks

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L

likitha kunjejiwal kacham

from Bengaluru, Karnataka

Dec 10, 2018

I have recharged for INR 220 and INR 20, 5 hours ago but it doesnot reflect till now. I made the transaction through Google pay.. It shows me status pending from operator .. kindly process ASAP .. Its an inconvience to customers and this is not for the first time ..

not working tower - Comment #3293991 - Image #0

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R

Ramabhat

from Tirur, Kerala

Dec 10, 2018

Recharged Rs.446/ to mobile No.[protected] on 2/10/2018 through SBI Internet banking as per Ref No. NSBI[protected]IGAEMBQJN6.
The transaction was failed.Now I request you to take necessary steps to refund the amount.
Rama Bhat
Account Number :[protected]
Branch: Vidyanagar, Kasaragod.
[protected]

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Ramabhat's reply, Dec 4, 2018

Statement of my account on 2/10/2018 is attached for reference.

J

john chandrasekaran

from Chennai, Tamil Nadu

Dec 11, 2018

My landline no.[protected] is dead for the past one week. immediate attention is requested on this matter.

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H

Hajee Hajara

from Chennai, Tamil Nadu

Dec 11, 2018

Incorrect upc for MNP

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Address: Bardhaman, West Bengal

Multiple sms are received on my mobile as bsnl confesion no 155223 etc and amount is getting deducted. I am not sure who is doing this without my consent. Please remove any such services activated as they are done. Is your network being attacked by others or is it done by vas companies as cheating consumer. Airtel or vodaphone does not have such issues. Please confirm via mail to [protected]@gmail.com what has to be done

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K

kaushal kakkar

from Bantval, Karnataka

Dec 10, 2018

BSNL has deducted today i.e on 05.12.2018 Rs 30/ for activation of zindagi rock which was not activated by me. My mobile is keypad mobile which is always on keypad lock mode. The company has deducted the fees illegally.

Please refund the same.

Kaushal Kakkar
Mob no. [protected]

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S

Sud8

from Allahabad, Uttar Pradesh

Dec 11, 2018

My no-[protected] is lost that day when I bought this no so please block the no
Name- SUDHEER Maurya

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G

gurbinder13583

from Dirba, Punjab

Dec 11, 2018

My no is [protected]. mera phone 10 days se dead hai. complaint bhi ki 2var pr koi hal nhi kr rha. phone 2 din chalta hai or 7day dead rehta hai

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P

PHarik

from Turaiyur, Tamil Nadu

May 9, 2019

Today i got sms are received on my mobile from BT_BSNLCG as "Thanks for subscribe ing to confesion (52000) services you have been charged Rs15 for 10 days" and amount got deducted. I am not sure who is doing this without my consent. Please tell me what happened and how to get my money back .

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F

Felix Augustine

from Mumbai, Maharashtra

Aug 5, 2019

Today i got sms on my mobile from BTBSNLCG as "Thanks for Subscribing to CONFESSION(52000) service. You have been charged Rs.15.0 for 10 days. To Unsub send SMS STOP or call 155223(tollfree). for subscribe ing to confesion (52000)" and amount got deducted. One more message received as"You have been successfully subscribed for Confession service. To avail the service with 15 free mints dial[protected]Toll free)."I am not sure how it's done this without my consent. Please let me know how it's happening and how to get my money back.
Thank you

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B

Balaji kannan.B

from Mumbai, Maharashtra

Oct 28, 2019

Same problem 15 rps deducted without my knowledge for CONFESSION 52000

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Address: 620006

Website: bsnl

I bought a new sim on 6-12-18 now its already been more than 24 hrs still my sim is inactive do the needfull as soon as possible. My sim is prepaid. It doesn't even show tower. I just now called customer service they said it will be activated i'm not satisfied with their words. Now what should i do. I already done power off and on techniques several times. Still nothing changed. Please solve this.

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A

A Lily

from Delhi, Delhi

Dec 10, 2018

Bsnl always showing no network. And not registration .

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K

kjs19

from Bengaluru, Karnataka

Dec 10, 2018

Land line no.is :[protected]. From the last more than a week. We could somehow manage because of availability of other means of communications. We will be thankful to you if you set right the phone permanently. Thank you for the interest you have shown and useful suggestion you have made.

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Address: Vadodara, Gujarat

Website: www.bsnl.co.in.

We are located in vadodara. We have stopped using bsnl landline services since 2017 n we have submitted all the accessories. We have completed all procedures regarding closure of services.
But since 3 years we have yet received our security deposit which is 3000.
We have been juggling here n there.
Last time when we visited them, they said that bsnl has no money to give.
My father in law, who is a senior citizen, has made several such visits in vain.
Please help us to get our money back.

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I am having s. B account with state bank the messages sent from my bank are not received to my mobile no [protected] though my mobile is registered with my account. When complained to the bank they reply that they are sending messages but the fault is with service provider. Hence directed to complain with bs n l. Pl look into this matter and arrange to get me messages tomy mobile

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Address: Tirupur, Tamil Nadu, 641654

Had surrendered my bsnl sim in april 2018 no [protected] b santhosh kumar. But even after 6 months my security amount rs:2000/- (Rupees two thousand only) not refunded. And i had sent mail to the below address (Gracy sagayarani [protected]@yahoo.com) and spoke to the sao in coimbatore many times ([protected], _[protected] & [protected]. But still have not received my amount. What shall i do now.

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Address: Ernakulam, Kerala

My land line no.[protected] is not working for the last 9 days and i have lodged a complaint with bsnl authorities over telephone no. 198 on 28.11.2018, docket no.[protected]. Till today, nobody has attended to repair and my telephone is faulty and my residence is stone throw away from the kakkand (Ernakulam district) telephone exchange.

Hope the authority will take immediate step to rectify the complaint.

Further, proportionate deduction may be made from the monthly charge of my telephone.

M. P. Vijayan
Kind regards.

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Address: 201005

Website: www.facebook.com/bsnlcorporate

I had won #BSNLFreedom Contest on Facebook. I got a message from BSNL team regarding the same on September 21st. They asked for my contact details, but I haven't got any prize or an update regarding my prize. They are not responding to my messages. This so much disappointing. A big company like BSNL is cheating 😠😠😠

My mobile number is [protected]

I am attaching proof with this letter.

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Address: 629157

Website: bsnl

Sir, i am staying in thazhakkan vilai town for several years. Here, the very big issue is signal problem. The bsnl service providers didnot take any action for this issue. We gave several requests for this issue. Till now, we didnot get any response from the bsnl service providers, karungal. If, anyone want to communicate to anyone. It is not possible because the voice clarity also worst. I request to take action to get maintenance of the bsnl tower to solve this issue.

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I have taken a new connection of gpon/ftth from 28.11.2018 instead of land with broad band. I have no dues for payment. Current monthly bill in the month of november, 2018 paid on 03.12.2018.
Please disconnect the land with broad band[protected] line and stop payment from the month of december, 2018.
Subscriber's name : snehashis choudhury
I. D. No : [protected] (A/c no-[protected])
Old land with broad band :[protected]
New connection telephone no :[protected]
Being an officer o[censored]nited bank of india, i should get the concession to avail
The facilities of govt. Of india under taking employee for the payment of monthly bill. I have already sent the mail (Cscbdn & appeallatectd) with proof.

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Address: Kolkata, West Bengal

On the basis of my application my landline[protected] was disconnected vide w. O. No.-[protected] dt.[protected] but till date i have not received refund of the security deposit inspite of repeated persuasion with the local telephone exchange and submitting all the necessary requirements. (I. E. Cancelled cheque, work order (Original) along with the application for the refund.

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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

File a complaint to Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 163

telephone not working since many days

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poor 3g signal in my area

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amount rs230 paid but not recharged

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phone number 01732252300 not working from last 30 days

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balance expired

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online recharge through sbi account

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activation of services without consent

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recharge confirmation pending

cross connection

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not working tower

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bsnl confession sms (9474489033)

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sim inactive

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not received refund

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non receipt of messages sent from s b I

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deposit refund - not received

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landline no. 0484 242 4197

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#bsnlfreedom72 contest prize pending from september 21, 2018

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mobile tower signal problem

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stop the monthly bill (land with broad band 033 25214702) from the month of december, 2018

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refund of security deposit not received till date

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