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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 162

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S
simantadasgupta
from Mumbai, Maharashtra
Dec 26, 2018
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Address: 786125

Dear sir,

Consequent upon my transfer from silchar to tinsukia, kindly change my billing address for my postpaid mobile no:[protected].
Old address:
Simanta dasgupta.
The oriental insurance co. Ltd.
Town club buildg.
Silchar.

New address:
Simanta dasgupta.
The oriental insurance co. Ltd.
Thana road, tinsukia - 786 125.

Though i used to get sms allerts based on which i used to pay my bills. Sometimes, hard copy is required and hence, requested for change of address.
Thanking you and awaiting for early resolve of my complaint.
S. Dasgupta,
The oriental insurance co. Ltd.
Thana road, tinsukia - 786 125.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Lost of my phone in our area kala amb (HP) 173030 . Please block my bsnl sim because some bady miss use my number.
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    Gopi devkinandan sharma
    from Indore, Madhya Pradesh
    Dec 25, 2018
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    Address: Dhar, Madhya Pradesh, 454116

    Sir,
    I gopi sharma s/o mr. Devkinandan sharma from 360 ca marg rajgarh teh. Sardarpur district (Dhar). We had an agreement from 10 years which gives 3600 /- pm. For keeping the bsnl tower on our house terrace and when 10 years passed after that we made an new agreement with the executives of bsnl dhar that holds the payment of 8500/- pm. For three years and from last 10 months they have stopped paying us the amount which is to be paid respectively but we have not received any amount. We have taken some serious actions like sending an letter and legal notice from our advocate but no action is taken under that circumstances we are facing lot of problems regarding that issue. As all the things are control and it's a government bond we should not be facing any kind of problems if we have to suffer from this we wouldn't have given agreement to bsnl we should have gone with any private company but that's the matter of trust that we have shown in you but in return if we get such gestures that would not sound good. After that also we are not making any offence or stopping the executives to come and have a check we have shown our polite gesture since last 10 months and tried all the legal notices but there is nothing happened in our favor its a huge amount that is pending against the agreement evertime we talk with executives they only taken us in granted i wanted you to take some serious action against this case.
    Yours truly
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Sir,
    I necer obtained the Hungama music or movie plan but from last three month the charges for these plan is deducted from my account . I want deactivate the plan and return the charged amount which I have already paid.
    My no.[protected]
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      O
      Oviya Nandagopal
      from Bengaluru, Karnataka
      Dec 24, 2018
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      Address: 605107
      Website: someone using my no. so i need to block my number

      Few day before i lost my mobile with my bsnl sim card, so i need to block my number as soon as possible.
      I bought that sim in podicherry but know i'm in bangalore i can't block from here so please help me...
      Some known person theft my mobile & using my number instead of me so please accept my complaint and take action as soon as possible.
      No.[protected] is my number please block my number...
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Dear Sir/Madam I had recharged another BSNL prepaid phone number by Google tez payment app as he said that you can get back your money by calling to BSNL so as my problem generates please refund my money as soon as possible???
      Our landline phone is dead. being used by senior citizens. the service ppl came and asked them to procure the cables. how can they procure. now the service is not completed and still phone is dead
      I want last 3 month call details of outgoing and incoming in my Email id.

      My Email id :[protected]@gmail.com
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        S
        Sachin Baravkar
        from Pune, Maharashtra
        Dec 24, 2018
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        Address: 411033

        Hi team,

        From this [protected] bsnl number getting continuous call and no one speaking. I have tried to reach this mobile number using alternative mobile number and it is switched off.
        This is happening since last 15 day's. I blocked this number but i want know person who is doing this activity.

        Please take proper and appropriate action against this and help me out in this.

        Thanks,
        Sachin baravkar
        [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          Srinivasarao Tandra
          from Hyderabad, Telangana
          Dec 24, 2018
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          Address: 08941

          I am the principal of the govt president ila college seethampeta, pala konda division, srikakulam dist. My college landline and number is [protected]our land line and brad band net is not working from last one week, we have given phone complaint twice but no result, one person camera and gone with out any repair, so pls respond quickly, we are not submiting biometric attendance due to the internet problem
          Thank you
          Land line [protected]
          Mobile [protected].
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Unauthorised money is being deducting from my mobile Several times in the name of Services by 57171 . I have not subscribed to any services. Kindly get it stopped with immediate effect.
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            G
            Gayatree Computer
            from Jamnagar, Gujarat
            Dec 23, 2018
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            Address: Rajkot, Gujarat, 360002

            Everyday i am getting unwanted messages in my bsnl mobile number [protected]. Example are as follows:

            Kate upton-famous american model, sexy swimwear video show!!
            http://ez.hurraay.com/BsNl/cwE/vd_c.jsp?p=suk[protected]nl

            Zero figure kim kardashian, hot videos shooting!!
            http://ez.hurraay.com/BsNl/cwE/vd_c.jsp?p=hsk[protected]nl
            +2 photos
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              S
              sbs8191
              from Mundi, Madhya Pradesh
              Dec 22, 2018
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              Address: Bhandara, Maharashtra, 42160

              महोदय,
              आम्ही डोळखांब, ता.शहापूर, जि. ठाणे -421601 परिसराचे रहिवासी असून, आम्ही सदर बी एस एन एल चे नियमित ग्राहक आहोत, सदर परिसरातील 90% लोक हे बी एस एन एल चे सिमकार्ड वापरतात, तरी सुद्धा आमच्या परिसरातील नेटवर्क हा अधून मधून एक दोन दिवसासाठी बंद ठेवला जातो, तसेच इंटरनेट स्पीड सुद्धा खूप कमी आहे (६०-७०kbps), सदर बाबीमुळे आमच्या परिसरातील सर्वच ग्राहक त्रस्त आहेत, त्यामुळे आपण योग्य ती दखल घ्यावी हि नम्र विनंती.
              कळावे.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                B
                Balamurugan Ramanjulu
                from Karaikal, Puducherry
                Dec 22, 2018
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                Address: Vellore, Tamil Nadu, 632001

                Hi

                We are using the bsnl for long time, we most of the time that we have a bsnl broadband in our home in namesake.

                If you complain in vellore office, they re-direct to each other saying this is to with line man, we never seen the line man in vellore. Dont know how they are getting salary without a person in vellore.

                After frustration of 5-6 continous followup they will do something in the remote and you get internet for 4 hrs and with a famous message that your pack is completed and u have to upgrade it

                Seriously, after 15-20 days of not working how come my data plan gets completed its quota.

                I think they know this issue and they share my data with someone and when we go and question them they just unlock it for some time just to keep us calm.

                Question to bsnl is - do you really need a company wasting public fund to just en cash your useless staff and stealers. I do not see any difference for the past 2 years.

                Keep doing this for another 100 years

                Jay hind!!
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                My number is [protected](bihar) and i am not getting incoming calls by bsnl
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                  S
                  Susmita Bhusan
                  from Kolkata, West Bengal
                  Dec 21, 2018
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                  Address: Kolkata, West Bengal, 700038

                  Landline broadband not working since 6 mnths. Complaint lodge several times, the land line got repaired but the problem persist in same way. So as broad band. I have been told that there is virus in my modem, i have asked for the servicing but noboday came for the same. I am paying
                  Rs. 820/850 per month as per plan without getting the service. I am a working person and not possible for me to run after bsnl for the damage and service. It is highly dissatisfied experience from your company. And since its a govt organisation no one bother to see the customer's service.

                  Susmita bhusan
                  [protected]/[protected]
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    K
                    Krishnamoorthy Sundara
                    from Chennai, Tamil Nadu
                    Dec 20, 2018
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                    Address: 600086

                    My cell no. [protected]. Every month i have been charged under the head sms premium/ content calls. The amount is in between rs.60/- and rs.100/- this month rs70/- i do not know what for this amount charged. My requests to stop this service are in vain. I request you to kindly stop sms premium/ content calls service immediately and not to charge in future. Further arrange to get refund of the charges so far made. S krishnamoorthy
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      M
                      Mahendra Majithiya
                      from Mumbai, Maharashtra
                      Dec 20, 2018
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                      Address: 361345
                      Website: BSNL.COM

                      Good morning sir, my self mahendra dhiraj lal majithiya. My bsnl landline[protected] at mithapur surajkaradi is dead from last 20 days and i do so many complain to dwarka bank and @bsnl corporate on tweeter but then after they are not resolve my problem.
                      So know i am tired from the useless service of bsnl know what to do and when will my phone ok
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        M
                        Mithlesh Yadav 9682815469
                        from Lucknow, Uttar Pradesh
                        Dec 20, 2018
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                        Address: 56001
                        Website: www.consumercomplaints.in/new_complaint

                        Hay my amiable sir ' please i lost my sim card and i need to lock my sim because that person are doing always hassle me therefore i am doing orision to you please aid me thanks my no [protected] (Bsnl) and i am very blench now whathaapen i can do therefore i am doing besech to you please tou lock this sim card because my no was very useful while all main members of was no in it sim but now i want lock it afterthen he can't hassle me again
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Dec 20, 2018
                        Updated by Mithlesh Yadav 9682815469
                        Please i want lock my sim because i lost my sim card and now i need for lock now so please abundant i am doing besech to you please block my sim card now (thanks)
                        [protected]
                        i lost all my contacts as my mobile was stolen, so to get my contacts i want call log from 01/05/2015 to till date

                        kindly help me

                        thank you
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                          N
                          Nippu182
                          from Indore, Madhya Pradesh
                          Dec 20, 2018
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                          Address: Anuppur, Madhya Pradesh, 484224

                          Dear sir,

                          I want my old bsnl number reactivation, regarding this i'm many time try in my near bsnl office but still not get any resolution.

                          Kindly suggest how i can i do it reactivate and get bsnl facilities.
                          I want this no. Any how any condition bcz

                          My old no. [protected]

                          Regards
                          Satyadev singh
                          Village hathgala
                          Post balbahara
                          Tehsil shahdol
                          M. P
                          [protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          I am constantly getting Unwanted and obscene SMS on my mobile number [protected] from BSNL from BZ-612630 “akele ho bore ho rahe ho...”.
                          Please stop these message immediately
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                            A
                            Ak139
                            from Nagpur, Maharashtra
                            Dec 18, 2018
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                            Address: Nagpur, Maharashtra, 440007

                            Sir,
                            i am a customer of bsnl fiber ftth internet . My new connetion was installed on 10 dec 18 with telephone no. 2988994 . The new ups was installed with modem but the battery of the same not working. Many time i complaint for the same . The reply i got from customer care and jto bsnl that all ups are like this we can not do any thing. Sir please look into the matter and do needful for replace ment of same as i m facing problem when ever supply gose telephone become dead so there is no use o[censored]ps . It should give backup for some time.
                            Thanking you
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Hi BSNL,

                            I have got a one time charges amount of Rs.240 for
                            Hungama games and Hungama Music On demand 9984 could you please specify what this charge is for

                            unserviceability of usp attached with modem - Comment #3302916 - Image #0
                            unserviceability of usp attached with modem - Comment #3302916 - Image #1
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                              S
                              S_Shekhar
                              Dec 18, 2018
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                              Address: Bangalore, Karnataka, 562125

                              I have got a new telephone and broadband connection at my residence villa 73, pushpam woods, dudigatanahalli, bengalluru – 562125. However, i have been very disappointed as i started getting the bills way back from march 2018 while my connection was only activated on 19th may 2018 after a lot of follow ups and raising a case with call center. I also complaint about the notification of the bills which i was getting and i only got the response that my connection will be initialized.

                              It is worth mentioning here while the line was activated on 19th may, it has been deactivated again and even the ups provided with the connection do not have any battery backup. I also complaint about it but no action has been taken so far. Every month the bill keeps increasing and it has now reached up to 7074 rs.

                              Please take corrective actions as i know get threatening calls for recovery of bill which i have never used.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Dec 18, 2018
                              Updated by S_Shekhar
                              Small correction total amount has now been increased to 8128 Rs.
                              Dec 18, 2018
                              Updated by S_Shekhar
                              Bill amount: 5628, refundable deposit: 2500 = 8128 Rs.
                              I have BSNL FTTH 777 Plan It Is Going Very slow Download and Upload Speed From Some Days, I complaint To FTTH Provider But They Still Not help Me.
                              Plzz help Me

                              incorrect billing- billing before activation - Comment #3302856 - Image #0
                              incorrect billing- billing before activation - Comment #3302856 - Image #1
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                                D
                                Dayananda H B
                                from Gauribidanur, Karnataka
                                Dec 18, 2018
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                                Address: 560026

                                I have samsung j5 mobile. Now battery is bulged. Because of bulge the battery was damaged. I visited service center, they told that it can' acceptable even though it is under warranty. Kindly request you to replace or repair the battery. And resolve the problem as soon as possible.

                                I contacted samsung customer care also. But there is no support from them.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  S
                                  Seshan Subramanian
                                  from Krishnagiri, Tamil Nadu
                                  Dec 16, 2018
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                                  Address: 600033
                                  Website: BSNL, CHENNAI TELEPHONES

                                  From:

                                  S subramanian
                                  Flat no. B2 balaji hills
                                  New no.11 manickam street
                                  West mambalam
                                  Chennai 600033

                                  Dear sir,

                                  Sub: not able to make or receive any calls in my prepaid mobile no. [protected].

                                  Sir i am using the above mobile number for more than 10 years. For the past 2 months making and receiving calls in my mobile is causing problem due to some 3g tower problem. I have made several complaints over phone but the issue still remains unresolved. I am paying charges for 3g services every time for 90 days but most of the time i could not make calls or receive calls and the data services are also not available most of the times. Whenever i make complaints i am informed that the tower near my place, (Station road, west mambalam) is faulty and they are not taking any steps to rectify the problem yet.

                                  Sir, i request your goodselves to intervene and try to rectify the problem at the earliest.

                                  Thanking you and with regards

                                  S subramanian
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  After so much request, not give me a new landline connection,
                                  mansa taluka BSNL office not interested for my new landline connection,
                                  i visited many time thair and also call, but not proper answer given by then nor any action,
                                  Being a customer of BSNL Landline Telephone bearing number 22628237 we are not receive Telephone Bill in time.
                                  In this connection you are being requested, please send soft copy of a Telephone Bill well in advance to our email address: [protected]@gmail.com so that we shall be able to pay the bill in time by cheque or online payment.
                                  Vpbk's reply, Nov 30, 2018
                                  Being a customer of BSNL Landline Telephone bearing number 22628237 we are not receive Telephone Bill in time.
                                  In this connection you are being requested, please send soft copy of a Telephone Bill well in advance to our email address: [email protected] so that we shall be able to pay the bill in time by cheque or online payment.
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                                    Amit Gudhka
                                    from Bhusawal, Maharashtra
                                    Dec 14, 2018
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                                    Address: Thane, Maharashtra, 421301

                                    I have submitted my landline phone in 2009 and till date i have not received refund of rs.6000/- security deposit for which in every month bill i was getting credit of rs.48/- less in form of interest.
                                    I require amount refunded with interest.
                                    Myself dhirajlal gudhka mobile no.[protected]. Also i have receipt of landline submission and last bill paid copy.
                                    +1 photos
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    My mobile no..[protected] bsnl..Without my request the wallpaper service is activated on my mobile and Rs7.00 is deducted from my name.Pl deactivate and credit back Rs 7.00.My name is V.R.Jagannathan.
                                    A mobile recharge under a bsnl operator via cub mbank application debitted twice of amount rs.220 for a single recharge.

                                    refund for landline no.02522-232179 - Comment #3302844 - Image #0
                                    refund for landline no.02522-232179 - Comment #3302844 - Image #1
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                                      Ruchisharma1234
                                      from Bhikhi, Punjab
                                      Dec 14, 2018
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                                      Address: Shimla, Himachal Pradesh

                                      Hello sir i m from nehra... Post office nehra near ghanahatti... Teh. And district shimla...
                                      There is tower of bsnl. At nehra... Not working properly.. Only 2g connectivity.. Is providing... And 2g connectivity is also very poor... So i m requesting you to... Resolve the issue and provide your best service i. E.3g connectivity as soon as possible... People are suffering because of poor connection... Plzz resolve the issue...
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Landline No.[protected] in favour of me not working since last three days.

                                      I am requesting you to Please take immediate action.

                                      With Regards,
                                      SHRIRAM ELECTRICALS
                                      NAGPUR-18
                                      Dear sir,
                                      I have BSNL landline connection with no,
                                      [protected].
                                      from last one week it goes in dead condition.
                                      please check and esolve issue as early as possible.

                                      Address:
                                      Savera auto comps Pvt Ltd
                                      k-88, Waluj MIDC-431136
                                      Aurangabad
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                                        S
                                        Sundar Raman R
                                        from Auroville, Tamil Nadu
                                        Dec 13, 2018
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                                        Address: 605110

                                        Hi,
                                        So until last month after every fup limit i used to get around 400kbps when downloading torrents. But from[protected] my download speed went down to 75-120 kbps constantly.
                                        I dont know why this happened.
                                        Whether if bsnl revised the plan or what is the problem.
                                        A technician came and he said the line is okay.
                                        But still i am not getting my speed back.
                                        Thinking of dropping the connection.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Always fault in broad band service in telephone no [protected]
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