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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 162

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D
Dayananda H B
from Gauribidanur, Karnataka
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battery warranty issue

Address:560026

I have samsung j5 mobile. Now battery is bulged. Because of bulge the battery was damaged. I visited service center, they told that it can' acceptable even though it is under warranty. Kindly request you to replace or repair the battery. And resolve the problem as soon as possible.

I contacted samsung customer care also. But there is no support from them....
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S
Seshan Subramanian
from Krishnagiri, Tamil Nadu
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tower problem and due to which i am not able to make or receive calls in my mobile

Address:600033
Website:BSNL, CHENNAI TELEPHONES

From:

S subramanian
Flat no. B2 balaji hills
New no.11 manickam street
West mambalam
Chennai 600033

Dear sir,

Sub: not able to make or receive any calls in my prepaid mobile no. [protected].

Sir i am using the above mobile number for more than 10 years. For the past 2 months making and receiving calls in my mobile is causing problem due to some 3g tower...
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A
Amit Gudhka
from Bhusawal, Maharashtra
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refund for landline no.02522-232179

Address:Thane, Maharashtra, 421301

I have submitted my landline phone in 2009 and till date i have not received refund of rs.6000/- security deposit for which in every month bill i was getting credit of rs.48/- less in form of interest.
I require amount refunded with interest.
Myself dhirajlal gudhka mobile no.[protected]. Also i have receipt of landline submission and last bill paid copy....
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R
Ruchisharma1234
from Bhikhi, Punjab
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3g network is not working..2g connection is also poor

Address:Shimla, Himachal Pradesh

Hello sir i m from nehra... Post office nehra near ghanahatti... Teh. And district shimla...
There is tower of bsnl. At nehra... Not working properly.. Only 2g connectivity.. Is providing... And 2g connectivity is also very poor... So i m requesting you to... Resolve the issue and provide your best service i. E.3g connectivity as soon as possible... People are suffering because of poor connection... Plzz resolve the issue......
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S
Sundar Raman R
from Auroville, Tamil Nadu
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drop in internet speed

Address:605110

Hi,
So until last month after every fup limit i used to get around 400kbps when downloading torrents. But from[protected] my download speed went down to 75-120 kbps constantly.
I dont know why this happened.
Whether if bsnl revised the plan or what is the problem.
A technician came and he said the line is okay.
But still i am not getting my speed back.
Thinking of dropping the connection....
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K
Karthik Lingam
from Thiruvananthapuram, Kerala
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telephone not working since many days

Name: swarnanjali jewels
Phone number : [protected]
Our phone stopped working since 25 days and we have complained about the instance for more than 100 times nobody bothers to give a solution. Lineman will never attend the problem. Officer in the office will not respond and give vague answers. Online complaint is done, telephone complaint is done, mailed and booked the complaint, went to office and registered the complaint....
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V
vnrvenkat
from Nagercoil, Tamil Nadu
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poor 3g signal in my area

Address:641004

Thirumagal nagar, peelamedu pudur, coimbatore 641004.
For the past one week signal is very poor only 2g, that too on and off several times. Rarely 3g signal received in poor condition on top of the three storey building. I have unlimited plan of 3gb per day. Hardly i can use only 30 mb per day because of poor reception. This is highly annoying. There is no customer care executive option when i dial 1503. I dont know where to launch...
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S
Sriramamurty
from Hyderabad, Telangana
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amount rs230 paid but not recharged

I have paid rs230 for taking a duplicate simcard for my mobile no [protected] prepaid on 4th december the amount not added to my balance today i have approached the office and found that it is not recorded any where the person who took the money is not there today
Please do the needful. If i don't hear anything about it in a reasonable time i may be constrained to take up the matter with a consumer form.
Yours
Sriramamurty....
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R
Rahul Bhan
from Jind, Haryana
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phone number 01732252300 not working from last 30 days

Address:Yamuna Nagar, Haryana, 135002

Dear sir

With due respect i want to say that myself rahul bhan house no 771 jawahar nagar near peer baba jagadhri workshop, actually last 30 days my landline phone is not working and regarding this concern i also called on customer complain number several times that is [protected], i got complaint number two times that is [protected] and [protected]. But yet now i haven't got any solution from your side. So i request you to resolve...
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N
No name required
from Bardoli, Gujarat
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balance expired

Yesterday, i topup my mobile with recharge of 220 rs. But from it now 140 rs. Is been expired. Also 140 rs is a big deal for middle class family now what should i do for this? Can you help me in my this case?
Please convey matter and help us as much possible also please create solution of matter as soon as possible.

Regards
Thank you
M - [protected]...
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S
Samson P J
from Changanacheri, Kerala
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online recharge through sbi account

Address:Alappuzha, Kerala, 688004

I special recharge mo. no [protected] Rs 319/- for BSNL Oct 25 2018. Customer care is known to be refunded within 7 working days after calling. I was recharged again for Rs 319, 30th Octo, 2018. The recharge of Rs 319/-for October 25, 2018 account is not yet released. [protected]UH[protected]this is my transaction ID. The request to take back Rs 319/-
Date of Incident-25/10/2018
Client Mob No-[protected]
request an refund...
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G
guptaR
from Delhi, Delhi
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activation of services without consent

Address:Lucknow, Uttar Pradesh, 226001

I am using BSNL pre paid mobile no. For the past one month, or more, I randomly get a mgr on mobile that your account has been debited with 30 rupees and some absurd service has been activated. I never activate any gaming or net services from this no. therefore it is impossible that any service could get activated by itself. when i inquired about this at the customer care, I was told that they can not help with already deducted money. Once...
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L
Likitha195
from Bengaluru, Karnataka
Jun 26, 2022
This thread was updated on Jun 26, 2022
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recharge confirmation pending

I made my recharge through google pay and the status i could see is operator confirmation is pending from operator end.. Recharge has been made 4 hours ago and still it doesn't reflect.. I made 2 recharges one for inr 220 and other is inr 20. Its an incovinience to its customers and it is not the first time too.. Kindly process the transaction and confirm as soon as possible....
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H
HARDIK SINGHAL
from Mumbai, Maharashtra
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cross connection

Address:Saharanpur, Uttar Pradesh, 247341
Website:www.bsnl.co.in

Hii, most of the time when i call bsnl mobile from another company it get connected to wrong person
Very serious issue, also call drop is a problem call automatically disconnected and a major their annoying callertune which approxx every bsnl number got for no reason automatically activated by company, bsnl signals are also weak in most of the areas....
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B
Bhupender90
from Allahabad, Uttar Pradesh
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not working tower

Address:Jhansi, Uttar Pradesh, 284204

Prathvipur gaon me signal nhi aa rhe approx 1.5yrs se. Complain bhi ki hai but koi sunwai nhi hue hai. Koi argent call ho toh aa hi nhi skti. Ye world ka esa gaon hai jaha pr kisi bhi company ke signal nhi ate hai. Batao kya kre. Ya fir esko yha se hta do. Kam se kam shanti toh milegi sare gaon bale signal se presan hai. Eska solutions kia jay jitni jaldi ho sake. I request for you.
Thanks...
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R
roule
from Pune, Maharashtra
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bsnl confession sms (9474489033)

Address:Bardhaman, West Bengal

Multiple sms are received on my mobile as bsnl confesion no 155223 etc and amount is getting deducted. I am not sure who is doing this without my consent. Please remove any such services activated as they are done. Is your network being attacked by others or is it done by vas companies as cheating consumer. Airtel or vodaphone does not have such issues. Please confirm via mail to [protected]@gmail.com what has to be done...
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V
varssni R
from Chennai, Tamil Nadu
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sim inactive

Address:620006
Website:bsnl

I bought a new sim on 6-12-18 now its already been more than 24 hrs still my sim is inactive do the needfull as soon as possible. My sim is prepaid. It doesn't even show tower. I just now called customer service they said it will be activated i'm not satisfied with their words. Now what should i do. I already done power off and on techniques several times. Still nothing changed. Please solve this....
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V
Vebs pandya
from Vadodara, Gujarat
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not received refund

Address:Vadodara, Gujarat
Website:www.bsnl.co.in.

We are located in vadodara. We have stopped using bsnl landline services since 2017 n we have submitted all the accessories. We have completed all procedures regarding closure of services.
But since 3 years we have yet received our security deposit which is 3000.
We have been juggling here n there.
Last time when we visited them, they said that bsnl has no money to give.
My father in law, who is a senior citizen,...
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S
Seshadri Krishnasamy
from Chennai, Tamil Nadu
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non receipt of messages sent from s b I

I am having s. B account with state bank the messages sent from my bank are not received to my mobile no [protected] though my mobile is registered with my account. When complained to the bank they reply that they are sending messages but the fault is with service provider. Hence directed to complain with bs n l. Pl look into this matter and arrange to get me messages tomy mobile...
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S
Santhosh revanth
from Salem, Tamil Nadu
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deposit refund - not received

Address:Tirupur, Tamil Nadu, 641654

Had surrendered my bsnl sim in april 2018 no [protected] b santhosh kumar. But even after 6 months my security amount rs:2000/- (Rupees two thousand only) not refunded. And i had sent mail to the below address (Gracy sagayarani [protected]@yahoo.com) and spoke to the sao in coimbatore many times ([protected], _[protected] & [protected]. But still have not received my amount. What shall i do now....
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