Bharat Sanchar Nigam [BSNL] Complaints & Reviews

We got a call on our bsnl landline[protected] asking for my dad he told he speaks from bsnl and was rude upon asking what was that he was calling for he told its for verification and wants my dads number as he isnt available i asked again for what in terms of verification do he needs he repeated the same thim being more rude and told to hang up the call so i did hang up and to report fraud call i tried calling 1963 from bsnl landline got and option to choose language but it wont go further after pressing 1 or 2.
Female menbers are generally at home i m concerned about there security and also bad service of bsnl that i dont know where to report a fraud call which my mom told me comes often.
Lucky we have caller id the fraud call was from ‭[protected]‬.
Hope some department is working on catching hold of these people.

Bsnl site dedect rs30/- without any information, came sms then i know active one service, my no active dnd, why active any service, please help to refund my amt,
I complain 1503 customer care centre, stop services but no refund rs30/- deduct wrong.
Customer care person say, dedect amt not refund, if my no active dnd, why came call & decet amt.
I humble request to u, please help to refund dedect amt.

Dear sir/madam,
My landline connection having sl no. 412904 got disconnected without any notice or default on our side please check the same and if there is some fault on our side please let us know so that we can correct it and get the connection back as soon as possible as the work in our office is suffering due to this disconnection.
Hope the problem will be resolved as nearly as possible
Thanks
Mr. D k dubey
B-14, first floor,
Swaran complex
Mukherjee nagar
New delhi - 110009

My billing address of my postpaid mobile no. [protected] was rakesh c. Patil e-101, jaiprakash housing soceity, mohamadrafi chowk, yadav nagar, nagpur - 4400026. But last few month the said addresssed was changed inteated ofe-101 it comes f-101 & the letter foes to in that address i. E f-101, jaiprakash housing soceity, mohamadrafi chowk, yadav nagar, nagpur - 4400026. Kindly requested u sir pls made the necessary correction.

Sir,
I am a customer of bsnl from 2010 on wards.in these days i need my call history for verification to clear some doubts about the service of bsnl that provided to me. So for these please provide my call history of my number [protected] (Incoming, outgoing, missed) from 01januvary 2018 to 31, may 2018

My email id is [protected]@gmail.com
If there is any fees to provide that information, i am ready to pay for that

Thank you

This is my vodafone number [protected]...
Taken 2months back. This is a postpaid number with 300 plan.
One month after taken my sim signal was blocked. I have complaint in vodafone office near me in patancheru. They didn't respond to my complaint
. But they are generating my postpaid bill without proper service to me.
I request u to take my complaint and pls respond to my complaint.
This is my alternate mobile number [protected].

Dear sir
It is very sad to inform you that the my land line bsnl is not in operation since last more than 03 month.
I have made so many complaint and calls, details are as under:
Complaint no :[protected], [protected], [protected] and so many calls on customer care. They have not attended properly and closed the complaint without our consent.
When we call on 1500/[protected], mostly line was busy and when connected not getting correct response from them.
At last i have decided to either disconnect the line or stop the payment. We are paying dead landline bills since last 03 month.
Broad band is also out of service.
Very poor service.
Regards/suhas pande
Telephone no :[protected].

I have a bsnl broad band connection. There is a toll free number 1500 has given to raise a complaint. But whenever i dial them, their response is very worst and they disconnect the call abruptly. When try to connect to them again simply they disconnect the call. Almost all the persons working there are behaving like that. Due to this reason, i plan to switch over to some other service provider.
Instead of having this facility, bsnl better they can revamp the entire call center system.

Dear Customer service,
I am Soundarya.K residing in Chennai. I am a regular mobile user of BSNL Cell One network since 2012 to till date. My mobile no. is [protected]. Recently my mobile services was over and automaticaly incoming call facility of my mobile was withdrawn. On 13-Nov-2018 I had been recharged my Mobile at 9.30 P.M. After that I am getting the Out going call facility but not getting the incoming call facility. Unable to reach customer care through phone. Please look the matter as most Urgent.

Thanking you for co-operation in advance

Your's faithfuly
Soundarya.K

As per the data given by the bsnl portal, i have taken stv combo offer for rs 429.00 on 29th october 2018. The offer included 3 gb data daily along with other benefits. However from 1st nov 2018, only 1 gb data is only given whereas the offer says about 3 gb data. On further inquiry it was found that from 1st nov, the offer under stv combo 429 offer was changed to 1 gb per day.. This is really wrong and as a customer i should be provided with the same benefits as given at the time of taking of the offer. Kindly look in to the matter and do the needful

I M/S Shyam L Agarwal & Co. having the BSNL LANDLINE connection in my office having the landline phone number as[protected]
But, in the telephone bill, my name is printing as M/S Shyam L Agarwal & Sons

So, I want the changes in my name from M/S Shyam L Agarwal & Sons to M/S Shyam L Agarwal & Co.

so, please help me in sorting out these problems... I will be waiting for ur help in the form of solution for my problems...

Thank You

M/S Shyam L Agarwal & Co.

I would like to inform you that I had shifted from Dharuhera-Rewari to Noida, that's why I had submitted my closing broadband & landline request(See attached-1 file) on 23-April-2018.
I had total security deposit 1749/-(& my billing amount is approx. 850/-), but after given closing request & discussed with BSNL Dharuhera account department said that the refund process will take approx. 3 moths to refund my amount back & will inform you accordingly.

I tried to contact on below numbers
[protected], 253106
[protected]

but no one picked up call. I tried so many times but no response received till date. That why I am writing to you.

As per BSNL terms & conditions the refund amount should be transferred to consumer within 60 days. But no one cares.

I would like to request you to kindly look into this matter. and give my refund amount back as soon as possible.
Otherwise I am loosing my trust & hope from BSNL.

I am requesting to everyone, who is seeing this message, please never take BSNL services in any form, these people will suck you.

Never ever go with BSNL.

Regards
Adesh kumar
[protected]
old BSNL Landline Number[protected]

Dear sir,

I have requested bsnl broadband service. I don't know from where bsnl hungama plan has been activated on landline number and monthly bill of around 250-300 is being charged on account number. This is highly unprofessional and fraud going on. I didn't expect such fraud to be supported by bsnl.
I have called the bsnl hungama customer care to inquire into this issue. They called that i have opted for this service. I told, "if this is the case, please provide me the proof when i have opted this" then they drop off the phone.
If they can't provide me the proof, they must refund the entire money, they charged for this service.

Regards,
Sumit

Dear sir

I use bsnl landline unde scheme rs.408/-. Pm.
Last month i applied for combo rs.299/- plan on 23 10 2018 and started using from 30 10 2018. (Bsnl chennai circle)
But when my bill com, i check that my bill come with rs.709, demanding extra amount of rs.300/- (More than the normal bill of rs.408/) is collected

Please tell me solution about this.
Thanks

The uninterruptable power supply unit provided to ftth aont-110c is unserviceable for more than an year. Kindly get it replaced. Customer: parakala narasimharao landline:[protected] address: 153 indu haritha bandlaguda near nagole hyderabad 500068 email id: [protected]@gmail.com contact: [protected] or [protected]

The unit provides uninterrupted power of 12v to aont-100c unit in case of power loss.

Deposited remaining dues and equipment at sanganeri gate jaipur exchange office on january 8, 2018
On enquiring was told that cheque no 85692214 was issued on march 6, 18. Which is yet to be received. Told to contact actts officer in room no 507, bsnl office mi road jaipur.
Went there today. Told to submit blank cheque with refund request. It's almost a year and no action.
Request to register a case for delay and interest on delay, due to negative response of the officer and for adding to delaying tactics.
Why payment is being delayed as it's my money i am asking and with what right bsnl is delaying.
Otherwise, i will be left with no alternative but to go for a legal action.
I wonder the tactics of bsnl as it is adding to mistrust of people in bs l

Yesterday i have port my bsnl number in airtel because bsnl has no network even my house is only 20mtrs away from bsnl mobile tower. Many times i saw that network disconnected in night and day also and comes after few days. Electricity is available 18hrs in a day and company provide fuel for generator but i have heard that operator sold it. Network issue comes frequently after two days or four days. No action taken by company. This problem exist in hathwa in gopalganj district bihar.

We are using 2 bsnl prepaid numbers for the last 12 years. As an officer of a public sector corporation i am using this number with sentiment.

But i am very sad to express that the signal strength inside my house is almost nil or negligible. We are unable to download or stream a video.

And because of the low signal strength our phone batteries are draining so fast.

Cheating on data is really bad. I am in the combo plan of data and calls. As per the stv 2gb per day high speed 4g data and post free data 80kbps. My data is exhausting when i down load 380mb. Yes by connecting my laptop, after 380mb of data downloading, i am getting a message that data volume exhausted. If no other stv is available charging will be... I am herewith enclosing the screen shot of the bank messages.

I decided to change our 2 prepaid numbers to private operators if the problem is not resolved within 10days.

I have been a bsnl customer for past more 10 years. They are the biggest thieves. Always deduct amount from customers in the name of subscription for service, even though we have not asked for or subscribed for any. We can always contact the customer care and raise a complaint about the issue. They have a fixed answer that the service has been unsubscribed and will no longer be charged.

If we ask for the refund of the money bsnl thieves never return it. If you want money ask you stupid beggars. Why the hell do you people steal from customers.

I have surrender my landline phone number [protected] in raiya exchange rajkot on 11 june 2018 vide receipt number [protected] and also paid all the dues to bsnl but till date neither received any security deposit nor any correspondence request for early action i have filed complaint to bsnl through mail in october 2018 in this regard and also persued personally but all in vain. No response till date i smell some corruption process