Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi

Our telephone number[protected] is not working for the past 1 month. We have complained to vjralli bsnl office (State: karnataka, dist.: uttara kannada, tq: yellapur, bsnl office: vajralli, pin code: 581337). And also we have register complained to bsnl complaint portal but still no one is taking action.
Complaint number :[protected]
So i'm requesting you to take an immediate action and kindly resolve this issue as soon as possible.

Thanks,

Subray

State: karnataka

Dist: uttara kannada

Tq :yellapur

Bsnl office: vajralli, pin code:581337

I want to deactivate the bsnl hungama plan as soon as possible. Do it immediately. My land line number is[protected]

Thanks for contacting me for resolving my problem.

Sir, actually day before yesterday, someone from your office contacted on my landline and asked about the functioning of internet on my phone,

As i was having problem about the slow speed of internet and in the past i made several complaints, he assured me from now onward speed of internet would be okay and he started his usual acting like asked me to send a message to bsnl, some words like bvas and forced me to send it to 56677.in the meantime on my sending the message it was returned as my phone on the record was wrong, even he corrected the phone and so i resent the message.
When i asked him about a message i received on my phone, he replised that it is a usual advt. Message from bsnl, so enjoy the fast speed and he disconned the phone saying thanks without asking his name to me.
But i was shocked when i later read the message that he befooled me in the name of resolving my problem and activatd 'hungama' plan without my consent.

So sir, please deactivated this hungama plan from my phone, at the earliest.

Thanks...
A

Please solve the solution am not getting even sing point also in mobile its showing no service. Please solve the solution i have been called so many times to the customer care but no solution please convey my complaint to higher authorities solve the signal problem. Can you please find the solution or else i will portable my network to other network.
How many times i have to call to customer care there is no response previously
My mobile signals are very good now am facing signal problem even calls are also not coming.

Sir, i highly regret to inform you that a site of wimax network service in our dist. Sivsagar, assam has been dropped out since 17.10.18 to till now. I have submitted a complaint near our dist. Exchange office on dated 22.10.18. But it's a matter of great regret as govt dept. That no step has yet been taken by bsnl authority. So your early action in this matter will be appreciated. (My user id sb 10006943. Sivsagar,, assam)

Sir,
My land phone number 2462579 comes under aegis of pooyappally circle was not working more than 4 weeks.in this regard i have lodged complaint through 198. Accordingly it was rectified for sometime without receiving incoming call facility. Further, i approached at pooyappallybsnl office and lodged complaint. However, they could not resolve the issue so far and now phone is totally out of order.

Kindly look into the matter and advise to concern staff to resolve the issue at the earliest.

Thanks with regards,

Pv gopi
Field officer

Hi

Our telephone number[protected] is not working for the past more than a month. We have complained to vjralli bsnl office (State: karnataka, dist.: uttara kannada, tq: yellapur, bsnl office: vajralli, pin code: 581337). But still no one is taking action.

So i'm requesting you to take an immediate action and kindly resolve this issue as soon as possible.

Thanks,
Subray

State: karnataka

Dist: uttara kannada

Tq :yellapur

Bsnl office: vajralli, pin code:581337

I am dr. K. Guruvalakshmi, reiding at
25/c-67, kumaran street,
(Opposite to bsnl telephone exchange)
Alagappan nagar,
Madurai 6-25003
Land line[protected]
I am using bsnl land line from 1973 onwards.
I got broad band connection in 2008.
Modem was supplied by bsnl.
It was working till 3rd october. 2018. It was tested at bsnl exchange and found not repairable. New modem was suppled by bsnl and connected. But there is no internet from modem. Please resolve the problem.
Or else i have to go to other service provider, which i do'nt want.
Dr. K. Guruvalakkshmi

Sir,
I have lost my mobile hand set alongwith above noted BSNL SIM. Kindly block the above SIM immediatelly, so that it can not be misused.Moreover, i have purchased my sim directly from BSNL, Burdwan, west bengal.
with regards,
Baruna mandal,
burdwan, west bengal,
email- [protected]@gmail.com
dtd- 25/10/2018
mob- [protected]

I have raised multiple tickets about my internet not working. Everytime they call and say that technical person visits to resolve it but no one turns up and in next couple of days they close this ticket as resolved without doing nothing. Worst service and if they are not able to manage, better they shut down their services instead of fooling customers with their worst connection and services. I want to take this to the consumer court and make this kind of organisations pay for what they are doing.[protected] is my number.

Hi,

We had cut out bsnl landline number [protected].Attached are document for it.But then too we received landline telephone bill(pro cutting connection).Had gone to bsnl Valsad -396001 (Gujarat) office for refund of 500 deposit rupees. But still it is pending.

Same mail was written to [protected]@bsnl.co.in from my gmail
p.[protected]@gmail.com.Subject of mail is
" [protected]-Did Not Received Deposit Refund Rupees".

But still no response from them.Mail has evidences of documents.

Needed information, what is status.

ಸರ್
ನಾನು ಒಂದ ಪ್ಯಾನ್ಸಿ ಸಿಮ ತುಗೊಡಿದ್ದೆ ಅದನ್ನು ತರಲೂ ಮುಧೋಳ ದ ಆಫೀಸ್ ಗೆ ಹೊದರೆ ನಮ್ಮ ಅಲ್ಲಿ ಸಿಬ್ಬಂದಿ ಇಲ್ಲ 4 ಜನಾ ಮಾತ್ರ ಇದ್ದೆವೆ ಕೊಡಲು ಆಗವ ದಿಲ್ಲ ಅಂತ ಹೇಳಿ ಕಳಿಸಿದರು
ನನಗೆ ಬೇರೆಕಡೆ ಹೊಗಿ ತುಗೊರಿ ಅಂದರು ಇದು ಸರಿನಾ ಅದಕ್ಕೆ ನನಗೆ ಇಲ್ಲೆ ಸಿಮ ಸಿಗುವ ಹಾಗೆ ಮಾಡಿ ಮುಧೋಳ ದಲ್ಲಿ ಸಿಬ್ಬಂದಿ ಕೊಡಿಸಿ ಜನರಿಗೆ ಅನುಕೂಲ ಮಾಡಿ ಕೊಡಿ
ಬಾಗಲಕೋಟ ಜಿಲ್ಲೆ
ಮುಧೋಳ 587313
[protected]
ಜನರಿಗೆ ತೊಂದರೆ ಆಗದ ರೀತಿ ನೊಡಿಕೊಳ್ಳಿ

Sir,

I have paid the bill amount of rs.778/- for mobile post paid bill through amazon pay on dated 23.10.2018 vide transaction reference number no. Bd01a0068298 but till date bill amount not adjusted. Kindly look into this matter and adjust my bill amount as earliest possible to avoid the disconnect of mobile number. I am looking from fast response from your side.

Thanking you
Rupak kumar srivastava

Mobile no. [protected]

Sir,
I am from kodungallur. I am the castomer of bsnl from 25 years. First my bsnl landline no is [protected]. When i change my house same area one kilometres from old house they told me there is no cabe is available on that area so the chang and give me a new bsnl tarang phone it's no is [protected]. Now this service is stopped.in my house area mobile network is very weak. I already requested to change my tarang to landline. But from office people telling they will provide mobile. Its useless for me. The service of kodungallur branch office is very bad services to the castomers. I need a solution on this. I request to send feedback to my e-mail id [protected]@yahoo.com
Thank you

Jijeesh. M. M
S/o m. K. Mohanan

Please cancel my landline connection with immediate effect as the same is not working past one month - line is dead. Made many complaints / escalations and till now not resolved, i am unnecessarily charged where the line is dead. I only get call from carmelaram telephone exchange (Which is just 250 meters from my residence) asking for line is working or not on my mobile phone, i pleaded many times to ask the person to come and have look for resolution, none of them turned up.
Complaints details :
[protected] /[protected]/[protected]
My landline #[protected]
Customer id # [protected]
Account no# [protected]

Since so long I am facing landline disturbance issues and poor internet connectivity and slow speed, I have complained so many time and every time they assured me that my complaint will be resolve soon. But only two time their technicians came to my residence to look into the issue. And they knows nothing, they disconnects the cables from phone and router and connects it again and tells us that problem is solved now. But this problem is never been solved. They sends technically very poor guys. They have no Idea how to solve the issue. I have complained so many times that I can't remember exact numbers. I am paying approx 1400 inr every month to BSNL for nothing because in return they are providing me poor telephone connection and worst internet. BSNL claims that they provides 10mbps broadband speed, but please see the screenshot I have attached, you will get idea that what kind of speed I am getting. I am tired now I have no option except discontinue the BSNL services. I am requesting to whom so ever concerned person to please look into this issue because in BSNL no one has ability to solve the problems of their customers.

Thanks and Regards

I have written a letter to the manager bsnl b/o kakadeo for disconnection of my telephone connection no.[protected] as i am going to out of station on 11th october. But they have not disconnect my telephone uptill now. So, i request you, please instruct them to disconnect my telephone connection and charge only upto 11th october 2018. Of my date of application.

Sir,
On oct 21st 2018 they deducted amount of rs.20 on my mobile number and i spoke to customer care executive and i explained the problem that i'm not activated zindagi rocks and also the customer care person told me that u subscribe the service but they have no prove and i asked them to refund the amount they told money will not be refunded.
Please take necessary action and ask them to refund the amount i'm complaining on behalf of all the customers future nobody should suffer

Malkajgiri telephone exchange - bill cash counter collection employee unethical behaviour is hurting everyone who comes to pay bsnl landline telephone bills -

1) always asks for atm card pin details and notes them down instead of allowing the opportunity for the customer to enter the atm pin # by themselves in atm pos machine (Note: banks inform never to reveal pin details to others)

2) does not behave ethically while tendering amount change or when asked about some problem related to landline connection as the answers provided are very rude behaviour causing mental disturbance to customers who come to pay telephone bills & solve their bsnl landline connection woes
(Zero marks for customer service)

R/sir,
Kindly deactivate immediately bsnl hangama plans/services from my tele. No[protected]. It is activated to my account without my consent. I do not want to have any hangana plans whichever are added to my bill. My tlephone no is[protected] and account no is [protected].
As such, kindly deactivate all hangama planswith immediate effect.
This is for your earliest positive action please...
With regards,
Bhandare kisanlal

Our internet server is not working from last 50 days. Earlear many coplaints are made from us to your executives but there is no any response from your side

kindly consider our complaint and remove the error .

Customer:-
shriram transport finance co. Ltd mankapur gonda, u p.
A/c no.- [protected]
customer id.- [protected]