Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hello sir
I m from village nehra teh and district shimla post office nehra.. Himachal pradesh..
There is tower at nehra. Near ghanahatti...
Is not working properly... So please identify the problem.. Because there is no another network. So people's are suffering...
I hope you will understand our problem... Plzxx solve the issue accordingly...
Tower is not working properly from last week..

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Sep 10, 2018

Updated by Ruchisharma1234 Pincode 171011

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Jakharboy875

from Jind, Haryana

Sep 11, 2018

My BSNL No. is also receiving Few OTP messages from 57171 and Then after some days message of Deduction of money from my balance came from 57171. I have complaint to Customer care but they are not doing anything.So, Please solve my problem.

poor connection of network - Comment #3205678 - Image #0

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A

anjani soni

from Vapi, Gujarat

Sep 11, 2018

I have 3 gb daily but i can hardly use its 1 gb ... mobile data never works properly... sick off this bsnl data ... you need too improve alot... i have complained many times.. even got call to sak my problem. but still no improvement at all ... my net automatically gets off.. very very poor net work.. improve or else i have to change from bsnl .

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DivyaDhamu

from Thiruvananthapuram, Kerala

Sep 12, 2018

My numbers [protected] is not getting any incoming calls. Please solve this issue ASAP. Thanks

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DivyaDhamu

from Thiruvananthapuram, Kerala

Sep 12, 2018

My numbers [protected] is not getting any incoming calls. Please solve this issue ASAP. Thanks

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Address: Thane, Maharashtra, 401102

From 3month service not available complete i was sufer more but on one help for resolve problem i was regularly launch complaint on [protected] but problem wad not solve withing time period palghar office also not take action agarwadi exchange problem they are not giveing reason about problems landline dead for 3 month or broadband no working properly most time service is close for day on one solve this please give justice because i was pay my landline bill on time give justice... Give justice... Give justice... Give justice.

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Vvnak9

from Hyderabad, Telangana

Sep 11, 2018

I Kumthekar Surrendered my landline[protected] since long back, but I didn't get my deposit of 1834 rs.
Please look into matter as soon as possible, Also when I visit they give as usual answer it will take many time.
My Customer ID - [protected]
My mobile no. [protected]

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Dhamdhererp

from Chandigarh, Chandigarh

Sep 12, 2018

My subject landline phone no.[protected] is not working since last week.

Please look into the matter at the earliest.

My above landline phone location is New Radha - Krishna CHS Ltd., 3rd Lane, Rajaji Path, Ram Nagar, Dombvili (East), Near CHANDRAKANT Patkar Vidhyalaya

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indubhushanbhartiya

from Lucknow, Uttar Pradesh

Sep 12, 2018

I have exchanged my damaged prepaid bsnl mobile sim([protected]) on 1 September, 2018 at 12 noon and the sim had not been activated yet.it is very shameful for you that being a government organization, your customers are facing such problems.so kindly resolve this problem as soon as possilble.

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Sir

I didn't activate the job poratal
Please dractivate that service and return rupees 14.00 to me every week your taken rupees 7.00 from
Why you people are like airtel
I espect the good service from bsnl
You activate the job portal by your own opinion but charges are you take from me please deactivate i am a student
I didn't ask you any job plesa understandw

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Mahi Mohit

from Gagret, Himachal Pradesh

Sep 11, 2018

Merese pehle pehle 4000 courier k bol kr krvaye fir courier boy ka ph aya bolta me apke pas khda hu unke paise krvao me ajaunga fir usne bola half paymt krvao mene 21000 or krva diye uske bd mereko smj agya ye koi fhord h plz i need money plz help me

please deactivate the job portal service - Comment #3205696 - Image #0

please deactivate the job portal service - Comment #3205696 - Image #1

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Bully babu garu

from Panaji, Goa

Sep 12, 2018

There is no signal under this tower..tower is placed at JAYALAXMIPURAM (vi)
Kunchaparthy(po), vemsoor(md), khammam (dt), Telangana (st).. please resolve this problem .. problem is from the tower when established ...

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S

Saravan Saravana

from Gobichettipalayam, Tamil Nadu

Sep 13, 2018

I lost my sim before 10 day, requesting for duplicate sim do the needfull as early as possible.mobile number is [protected]

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Address: Karimnagar, Andhra Pradesh, 505001

My mobile number: [protected]
On 2/sep/2018 my mobile went to inactive. I was Called the Customer care executive, they said to recharge with 110/- by that your number will come to activate. I was done 110/- rupees recharge 2 times. After doing top-up also they are putted my mobile in inactive. On next day i was called customer care, for this issue, they are taken a complaint ( Docket No: 8105AP300220). By today also they are not resolved my problem. From last 4 days they are saying today your problem will solve. Finally today i was done another Top-up with the amount 10/-. they are putted my mobile active, but not extended the validity date. My query is to resolve the issue of two time recharge of 110/- (2 * 110), extend the validity as per the pack.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Sep 10, 2018

Updated by rakeshkurumashetty the BSNL people are not solved query.

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K.Dayanandan Menon

from Turaiyur, Tamil Nadu

Sep 11, 2018

I paid Rs550 at 5.04pm for bsnl recharge but the amount is not recharged. please refund the amount to my account

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nishi.tomar

from Bhopal, Madhya Pradesh

Sep 12, 2018

I am not using it as much I need to
I suffer network issues too. The number is useless to me.

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Address: Etawah, Uttar Pradesh, 206001

Website: www.bsnl.com

I have to inform that I don't subscribed or never subscribed any VAS service on my mobile number but BSNL giving VAS itself and deducted My Money from my Mobile Balance today at 5:45 PM. Regarding this issue I made a call to BSNL Customer Care Service then a Customer Care Representative named Mr. Ashish picked up my Call and I told him to Remove this service and also requested for returning My Mobile Balance but Representative removed the health service but didn't refused to return My Mobile Balance. I want My Mobile Balance into my mobile balance. Please do something to support my words. BSNL is thief Mobile Network Service Provider.

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Address: Ranchi, Jharkhand, 834001

Website: Future group

I am using the bsnl cellone prepaid number [protected] in the jharkhand - bihar circle and the outgoing facility is not working as i get the message "check operator services" whenever i make an outgoing call. This despite there being both validity and recharge amount in the account. I lodged a complaint with the jharkhand bihar call centre in ranchi or patana. However even a week after this the outgoing facility has still not been restored please solve the solution

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Address: Kolkata, West Bengal, 700008

I have submitted my application for disconnection of landline on 30.5.2018. Today is 5.9.2018 more than 3 months still now no refund check received. The landline number i disconnected [protected].

I went there and talked to them in the counter but nobody gave any proper information about when the process will be done. I gave my address and right now have no clue when i will receive the refund amount. I still feel bsnl is a good company to provide customer service in a smart manner.
Fyi... I used to be a nri stayed in usa for 10 long years and that's why feel frustrated to experience that the refund check is not received in more than 3 months.
You can also called me at [protected] for the status or any query.
Please let me know when i will receive it?
My email [protected]@yahoo.com
Thanks.

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Address: Deoghar, Jharkhand, 814113

Hi
This is niraj kumar parihast using bsnl network for years got blocked again. As i have already registered my complain some days before but not getting response and still my number is blocked. I am facing lots of difficulties. I got this sim in deoghar, jharkhand. This problem has happened to me before. This number is linked with my bank, payment app. So please consider my complain soon and unblock it as soon as possible.
Thank you

Mobile number - [protected]
[protected]@gmail.com

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jainelec

from Phagwara, Punjab

Sep 4, 2018

My phone is 1.5.17 to 31.10.17 tell dead
so please refund my payment
01636.256921
[protected]

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jainelec's reply, Aug 30, 2018

My phone is 1.5.17 to 31.10.17 tell dead
so please refund my payment
01636.256921
9780756821

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I paid bill for bsnl postpaid mobile no:[protected] for the month of july using paytm services. The payment was successful and got the ref no:[protected] from paytm for successful payment.

But in bsnl portal it still shows as payment due and now i am unable to pay the bill of august due to this issue. Anyway to rectify issue?

Calls to bsnl customer care did not help to resolve the issue.

Regards,
Vipin

Sep 4, 2018

Complaint marked as Resolved

They have checked the issue on their system and rectified it. Now I am able to view the newly generated bill from my BSNL portal account.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Sep 04, 2018

Updated by Arch87 Thanks for pushing the details to BSNL customer support, I have contacted their main office and issue has been resolved by them on yesterday evening.

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tarun_sinha

from Jabalpur, Madhya Pradesh

Sep 4, 2018

I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]

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Annuaravind

from Homnabad, Karnataka

Sep 4, 2018

Hi
i am m. Annamma and i was using my bsnl sim no.[protected] and now it is deactivated due to not recharging in time . Please reactivate my sim . For any enquiry contact me in the no. [protected]/[protected].

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V

Vanessa Sequeira Saldanha

from Kombai, Tamil Nadu

Sep 5, 2018

Respected Sir,
My phone no 2431075 was disconnected on[protected] and i have still not received my refund..
Could ypu please let me know the status of refund.
Thanking you
Vanita Sequeira

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Address: Narsinghpur, Madhya Pradesh, ४८७३३०

I brought a replacement of my prepaid gsm sim card mobile number ९४२४६०६५७५ on ०१ september ११:५०am from bsnl office kareli district narsinghpur madhya pradesh. I call १५०३ call centre many times but my prepaid gsm sim card hasn't actived yet not lodging my related complaint any customer care executive. Pls activate my prepaid gsm sim number [protected]

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Arumuganainar A

from Madurai, Tamil Nadu

Sep 4, 2018

Dear Sir,
The person by this number [protected] spoke vulgar talk. I checked in Truecaller, it shows Operator : BSNL, Region : Tamilnadu. Kindly take an action on this number

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I received a call at 10;44am on 2nd sept, 2018 with the number [protected], within 10 seconds of receiving it i disconnected the call as soon as i came to know that it is some sort of advertisement call. The moment i disconnected the call i received a text which said that i have been subscribed to some service and a balance of rs 30 was deducted promptly from my account without seeking my consent. Such malpractices have become quite rampant and the bsnl staff refuse to take the accountability of the same. When i asked them to lodge my complaint they disconnect the call.
Something needs to be done in this respect and this situation demands an immediate action. And i want my refund of the said illegally deducted amount.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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Shreyas Chougule

from Ajra, Maharashtra

Sep 4, 2018

Our landline instrument is not working 20/30 days

Request pls if early as possible Cheng usefull landline instrument

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Premlata Verma

from Delhi, Delhi

Sep 4, 2018

For last 3 months I have being receiving sms from 8 digit no starting from 54000, 52020020, 54646010 and charged Rs. 10 per sms from my bill. Every month extra Rs. 100 to 170 are charged on my bill. I have messaged 0 to 1909, but of no use. Please stop this from my phone bill.

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Address: Bangalore, Karnataka, 560093

Raised a complaint for dead landline on 30/07/18 with docket no.[protected].
The landline is still not fixed till date i. E 02/09/2018 and they have falsely updated that the issue is resolved.
We are expected to pay the bill for these many days without using any of the bsnl landline services.
Kindly provide justice as we can't afford to pay any amount due to bsnl even after closure of the telephone connection.
Name - datta uk

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Address: 122001

Hi

My landline number is - [protected]
From the last 2 month, i am not able to use the broadband, because of the poor connection. Many time i visited the nearest bsnl office, and a complaint against my issue. But no one came to fix it. One of the executives told me that, there is short of the worker in the office so you have to do what you like. No one is helpful there.
I have also raised an online complain, but still, there is no progress on the issue. And currently, i am not able to use the broadband.
Without using the broadband, i have been continuously paying the bill for the last 2 month.
The online docket number for the same is:- 2h16405119

Please have a look on my issue and also waiver the bill amount that i paid without using the broadband.

Alok singh
[protected]

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Address: Coimbatore, Tamil Nadu, 641025

Website: bsnl.co.in

I paid the bsnl telephone bill for my phone number 2401213 at coimbatore on 28 th august 2018 for rs.1187. Though the amount has been charged to my sbi credit card a/c bsnl inform nonreceipt of amount and asked me to pay the bill.
I request you to kindly refund the amount in my sbi credit card no.[protected] the amount of rs.1187 immediately by bsnl

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Address: Sri Ganganagar, Rajasthan, 335001

Website: [email protected]

Plz help me sir 12 jun 1218 ko mna is number [protected] pr recharge kiya tha 429 ka or us din mujhe bhot jada emergency thi to wo recharge nahi hua tha to mna ak recharge or kiya 429 same day
Or wo do recharge ho gaye mare is no pr [protected] mujhe 1 recharge ka benefit mila h or 2 recharge k na to pase wapis aaye or na recharge ka benifit mila plz do needful
Plz mujhe 429 ka ya to recharge do ya money refund kro

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Address: Kanchipuram, Tamil Nadu, 603102

My Prepaid BSNL mobile No [protected] and [protected], while making or receiving a call we hear a crackling sound on both caller and receiver hand set and the call gets disconnected it's a frequent problem this is happening for the past 1 month i als changed the sim for [protected] considering sim problem and my phone shows full signal but the caller is hearing out of coverage area or phone is switched off this is also happening for past one month and the signal at my residence No 21, 20th street, DAE township, Kalpakkam-603102 is too weak and it is constantly interrupted like signal switching On and OFF plz look into and rectify at the earliest. thankyou.

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Address: Vadodara, Gujarat, 390003

For customer id [protected] the bsnl vadodara office is sending me a bill when i have discontinued their service in may 2018. Also, prior to that they had stopped the service and yet were sending a bill. Is it not a crime to charge without rendering service. To which they mentioned that i have to give them a letter and only after that they will stop. Which i did. But they have not stopped sending me a bill every month since then. This is as recentl as 16th august 2018. I want them to stop charging me and send me an official communication of discontinuation of service from the date they actually stopped my service and refund me for the period since then.

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karnavati

from Ahmedabad, Gujarat

Aug 31, 2018

My landline no is[protected] karnavati enterprise. In bill of july 2017 you have charged 3988 rs. Bill our plan is bbg-749 combo monthly with free 8 gbusage. Pl send me hthe complete usage detail of broadband usage & also more gb usage plans.

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Sir,

My sms settings is ok but unable to send those number like 1909, 1900, 53733 . I call customer care service they told me 3 settings about my phone. I checked. It all are ok.
Trying to send sms 10 digit mobile number. And its working fine. At present i am using nokia 130. There are no other difficult settings to block those numbers.
Pls solve my problem as soon as possible.

Regards
Umasankar Kayal
Mob: 909330xxxx

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Aug 28, 2018

Updated by Umasankar Kayal Pls help

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Anandan Kvb

from Madurai, Tamil Nadu

Aug 31, 2018

Dear sir

எனது பெயர் ஆனந்தன்

நான் சேலம் மெய்யனூர் மெயின் ரோடு வித்யா மந்திர் ஸ்கூல் எதிரில்
வன்னியர் நகர்
மேலும் மொபைல் போன் singnal சரியாக கிடையாது

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Address: Pune, Maharashtra, 411021

I had surrendered my old bsnl landline[protected] and broadband on 26-mar-2018.

I applied for new landline plan of rs. 49 per month with the same landline no as previous[protected]. After this plan change, i stopped receiving hardcopy of this landline connection i. E. Since apr-2018 onwards.

Also i had still not received security deposit refund for old landline phone surrender[protected].

I had to pay new sd for new plan.

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Arkja tiwari

from Mumbai, Maharashtra

Aug 28, 2018

Hello,
We have recharged number [protected] with 100 RS. But this money got lapsed and none of your Customer care number is working. If no action has been taken then we have to think of change service provider

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N

Nakul Sahdev

from Ranchi, Jharkhand

Aug 28, 2018

Dear sir.
Kindly stop the services of the Hungama game and music and[protected]
Thanks sahdev

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S

Shekhar.suman

from Patna, Bihar

Aug 31, 2018

Sir/ma'am, ,

There is no network in certain areas/ village of Jharkhand.. like barrsanr, garu, etc.. I request you to please take a step as soon as possible for the betterment of network issue we people are surving to talk..

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Address: Nagpur, Maharashtra, 440018

Sir,
The above number is installed a long time ago having broadband facility but non of the facility is efficiant to provide service properly, on making complaint i get the execuse that there is a fault in cable and will be resolved soon and you are billing the number without providing proper service since years, now number is shifted from bhaldarpur nagpur to gaodipura nagpur and after a week of shifting the broadband is not activated on comlaining the technician visted asked me that there is a lot of humming in the line, why have you shifted here, it won't work.
Hence i ask the demartment that if they are not effeciant to provide service than why they market for the product and provide the ntc just to squeez the hard earned money from public.
Please answer!
Mobile number
1- [protected]
2- [protected]

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Aug 28, 2018

Updated by Tabassum Shafiq mobile numbe mentioned in the complaint is [protected] instead of [protected]

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

File a complaint to Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 172

poor connection of network

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landline/broadband

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please deactivate the job portal service

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validity of mobile service

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without subscribing any service service subscribed itself

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bsnl outgoing calls not working

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no refund yet for disconnection of landline

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account blocked temporarily

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bsnl bill payment not updated on bsnl portal

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replacement of prepaid gsm sim card

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arbitrary balance deduction and unethical behavior by the call center staff

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false/fake resolution for docket no.119918356282

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broadband not working from the last 2 month

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bsnl telephone bill paid online through sbi card. amount charged to credit card but credit not received by bsnl

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mobile recharge related

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prepaid mobile frequently disconnecting

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charging for service even after discontinuation

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unable to send sms to 1900, 1909, 53733

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not receiving bsnl landline bill

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landline/broadband number 7122732324/7122732325

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