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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 186

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S
Sonu Kumar Chaudhary
from Samastipur, Bihar
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bsnl does not provide my upc code

Address:841211

Hello sir,
I am sonu kumar chaudhary
I am from bihar i have bsnl prepaid sim card..in this sim card i have many problems. So i want to port this but bsnl is not providing my upc code to port my bsnl number. I have sent upc request to 1900 but did not get reply from them. I have sent atleast 25 to 30 massages but i did not got any reply...
I called customer care but they also not helped me. Customer care executives speak...
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Address:180002

Dear sir/ madam,

I am dhiraj nagar, my mob no is [protected] & my bsnl gsm acc no[protected].
I have pay online bill amount of rs 329/- but no message is delivered on my mob no so again i pay the amount of rs 329/- on 28/02/2018 with the transations
Transations are two times details given
28/02/2018 prcr/[protected]/[protected]:15:30/sw dr. 329.00
28/02/2018 prcr/[protected]/[protected]:10:38/sw ...
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V
VinayBansal28121981
from Delhi, Delhi
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security amount refund

Address:Faridabad, Haryana, 121005

Sir/Madam.
This is to inform you Myself Manish Bansal, on dt 06/09/16 i got receipt to surrender my landline ph.[protected] but my security not refund till now. many times i goto sec-23 Telephone Exchange and sec-15A Telephone Exchange, but i didnt received any satisfactory response. i attach my receipt copy, pls find enclose and Kindly solve my security deposit issue as soon as possible.
Thanking you
Regard
Manish...
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H
Henry70
from Ankleshwar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of security deposit & advance payment of bill amount not received.

Address:Navsari, Gujarat, 396445
Website:www.bsnl.co.in

Disconnected my bsnl landline telephone on 1-sep-2016, & also deposited the instrument in working condition..
I've paid my bill in advance but disconnected before the time period of advanced bill paying period.
It's more than one year now but they have not refund my advance bill paid money nor my security deposit.

Complained many times but no response comes, just said they don't have enough balance to repay.br...
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M
Mohammad Sajad Khan
from Anantnag, Jammu and Kashmir
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restoration of telephone no 019494 2419244

Address:Srinagar, Jammu and Kashmir

I had applied for restoration of telephone no [protected]. But there is no response from the bsnl authorities after a 10 days. Plz restore my phone as mentioned above. I visited the telephone office so many times but they didn't take any care.
It is very astonishing that the order for restoration was issued in some other persons favour.
I made another request for correction it is still pending.
Now it is requested that...
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S
snmangal
from Sayla, Gujarat
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non refund of security deposit landline no.02672-241334.

Address:Panchmahal, Gujarat, 389001

I am aresident of godhra, gujarat. I have deposited my above mentioned land line telephone on[protected]. For which i got a message from bsnl. On[protected], i got a message from bsnl that my no.[protected]is billed rs. -751, in my account no.[protected]. Message also written about due date[protected]. But further on no communication. I enquired at godhra office, they say you will get direct cheque....
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J
JKcomp
from Raha, Assam
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landline phone not working since a long period

Address:Thoubal, Manipur, 795138

Sir.
My land line phone no.[protected] of thoubal telephone exchange not working since a long period. Complaint lodged with sde/jto of telephone exchange. No action taken till now. So. Please take up immediate action for compensating telephone bill amount for period not in service for long period. Damaged under ground cable of phone line also not repaired till now. No response from sde/jto of above telephone exchange....
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S
Satish Gangadharrao Kohok
from Nashik, Maharashtra
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monthly mobile bill transferred through your billdesk through sbi

Address:Nashik, Maharashtra

Dear sir
I paid mobile bill on 17/02/2018 of rs 397/- by internet banking-
Sbi bank pass book entry is:- inb bsnl transer to[protected]
Rs 397/-
Sms by sbi reads:-thank you for using state bank internet banking. Your transaction ref no. Is igacxwenw2 for rs 397/- on 17-feb-2018 at 09:19 am
My account was debited with rs.397 but bill was not cleared. Again the same was paid through the billdesk on 06/03/2018....
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D
de2
from Kolkata, West Bengal
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ll bill payment - online

Address:Kolkata, West Bengal, 700084

Ll no[protected] kolkata circle a/c no [protected] bill pd 010118 to 280218.
With ref to above details i am to inform that i am facing problems to pay the bill amount as after tapping pay option a notification appears saying that there is 'mismatch of invoice number' and as such payment could not be processed further.
Please solve the problem to enable me to make payment.
Thanking you.
Dt.06.03.2018. Yours s'lybr...
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S
st. Andrew's School
from Ponda, Goa
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deactivate hungama plan of 0832-2501050

Sir,

Please deactivate hungama plan of land line no. [protected] as soon as possible. Earlier the hungama plan was automatically activated for which we have paid so much monthly charges. Today i got a call saying that there won't be any charges for this plan. But i know it will be charged.

Kindly do the needful asap.

Thank you,

St. Andrew's school icse
Vasco goa...
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T
T.j. Ramani
from Chennai, Tamil Nadu
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payment through net banking

Address:Chennai, Tamil Nadu, 600005

Dear sir our telephone number is 28445050 in the name of srinivas young mens association. I have transferred rs.1486 on 27/2/2018 and 1/3/2018. Both occasions our bank debited the above said amount from our account but transaction not effected and bill is in due status. Please look in to this and give credit.

Ac xxxxxxxx00024570 debited with rs.1486.00,[protected]:22:44 thru ibs.
Ac xxxxxxxx00024570 debited with...
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J
jisharma12
from Delhi, Delhi
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for unlocking sim

Address:121106

Dear sir my no. [protected]
Sim was lost.2-3month before but not it is found. But now it is blocked. Incoming and outgoing call are not available. But this sim is issued on my i'd. I'd was my aadha card. It is issued from karnataka start district-bellary.
But this sim is needed in haryana.
Please do something it is very important to me.
Call me on [protected]...
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S
Stevmcc
from Kodaikanal, Tamil Nadu
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unauthorised service and charges

Address:Dakshina Kannada, Karnataka, 575002

Bsnl is ripping

Unauthorised services are forced through sms messaging and full prepaid amount is deducted with no authority.

This is the third time the prepaid amount is fully emptied:

Just today and yesterday 3 messages received deducting the balance.. A complete ripoff :

Thanks for subscribing for the service video event[protected] you have been charged rs 20.0 successfully and...
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S
Sushma Sree Rudroju
from Hyderabad, Telangana
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transaction failed but amount debited

Address:Warangal, Andhra Pradesh, 506003
Website:www.bsnl.co.in

The transaction failed and error occurred while paying bsnl landline bill but money debitted the transaction failed and error occurred while paying bsnl landline bill but money debitted

Transaction id : fcdr[protected]
Account no :[protected]
Account type :savings
Branch name: chandarlapadu
Withdrawal of inr 1, 496
Pos id:78000003
On 01/03 at 22:12:33
Mobile :[protected]br...
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L
Lokanathan Rajan
from Chennai, Tamil Nadu
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plan 99 worked only two days

Address:600026

I, n. Lokanathan having bsnl [protected] simçard had paid for bsnl plan 99 by paying rs.99 on 26.02.2018 through mobikwik.
It was approved and connection given on 26.02.2018.
Only3 days it worked.
Mobile worked for 3 days and today say "no balance".
The plan is for unlimited calls for 26 days.
Please restore the connection back so that the plan works fully.
Regards
N. Lokanathan...
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M
Mohamed Adhil vpd
from Thrissur, Kerala
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prepaid mobile recharge

I've recharged with 83rs for sms pack... Its been working correctly.. But today when i tried to send a message it takes charges from main balance... The pack is not expired or i haven't crossed the 100 messages... The problem must be resolved within time... I hope this reaches to the representatives..
Information:my number:[protected]
It is a prepaid number...
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Address:713101

My landline telephone no.[protected] under bhangakuthi exchange, bardhaman is fully dead from 17.01.2018. I contacted bhangakuthi exchange on 18.01.2018, they expressed their inability to repair the same as cables are disconnected by pwd dept in connection with road extension.
In that circumstances, i bound to surrender my said landline telephone on 09.02.2018 duly paying full bill of rs 566/- upto 07.02.2018 including disconnection...
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M
Mounica Anthoni
from Bengaluru, Karnataka
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no incoming facility

Address:560100

Dear Sir,
I am using bsnl prepaid connection past 4 years and this is the first time my incoming facility is disconnected. Anyways outgoing is working.I am tried of contacting customer care.I have even tried different recharge packs but of no use. I need to get back to everything i have missed. So please look unto this issue as soon as possible....
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A
agmgeneral
from Bengaluru, Karnataka
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bwssb water bill payment for the january-2018-reg

Website:BSNL

Sir,
We are from cgmt office, karanataka circle, bsnl bg. Our office is located at no.1, halasuru, s v road bangalore. Our premises comes water bill payment and any other thing ralated to bwssb issues under the jurdiction aee-se-ibwssb bg. The follwing rr nos payment made through
Neft/rtgs to your account nos.

Ifsc code no. Synb0000446
Acct no.[protected]
Ut r no.[protected]Payment confirmation...
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Address:Ranchi, Jharkhand, 834002

I have applied for disconnection of my BSNL landline with broadband on 24/02/2018 but till today it has not been done.I shall therefore be glad if you please take necessary steps to disconnect my Telephone Line No.[protected] with immediate effect as I am not in a position to bear the expenditure due to financial constraints. In this connection I would like to inform that I have already submitted surrender applicaion along with payment receipt...
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