Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am aresident of godhra, gujarat. I have deposited my above mentioned land line telephone on[protected]. For which i got a message from bsnl. On[protected], i got a message from bsnl that my no.[protected]is billed rs. -751, in my account no.[protected]. Message also written about due date[protected]. But further on no communication. I enquired at godhra office, they say you will get direct cheque.

Sir.
My land line phone no.[protected] of thoubal telephone exchange not working since a long period. Complaint lodged with sde/jto of telephone exchange. No action taken till now. So. Please take up immediate action for compensating telephone bill amount for period not in service for long period. Damaged under ground cable of phone line also not repaired till now. No response from sde/jto of above telephone exchange.

Dear sir
I paid mobile bill on 17/02/2018 of rs 397/- by internet banking-
Sbi bank pass book entry is:- inb bsnl transer to[protected]
Rs 397/-
Sms by sbi reads:-thank you for using state bank internet banking. Your transaction ref no. Is igacxwenw2 for rs 397/- on 17-feb-2018 at 09:19 am
My account was debited with rs.397 but bill was not cleared. Again the same was paid through the billdesk on 06/03/2018. The amount debited earlier was not credited so far. Kindly solve the issue by crediting of rs.397 which is laid with billdesk.

Thanking you
Satish g kohok

Ll no[protected] kolkata circle a/c no [protected] bill pd 010118 to 280218.
With ref to above details i am to inform that i am facing problems to pay the bill amount as after tapping pay option a notification appears saying that there is 'mismatch of invoice number' and as such payment could not be processed further.
Please solve the problem to enable me to make payment.
Thanking you.
Dt.06.03.2018. Yours s'ly
Subir de
M# [protected] e mail: [protected]@gmail.com

Sir,

Please deactivate hungama plan of land line no. [protected] as soon as possible. Earlier the hungama plan was automatically activated for which we have paid so much monthly charges. Today i got a call saying that there won't be any charges for this plan. But i know it will be charged.

Kindly do the needful asap.

Thank you,

St. Andrew's school icse
Vasco goa

Dear sir our telephone number is 28445050 in the name of srinivas young mens association. I have transferred rs.1486 on 27/2/2018 and 1/3/2018. Both occasions our bank debited the above said amount from our account but transaction not effected and bill is in due status. Please look in to this and give credit.

Ac xxxxxxxx00024570 debited with rs.1486.00,[protected]:22:44 thru ibs.
Ac xxxxxxxx00024570 debited with rs.1486.00,[protected]:25:58 thru ibs.

Ramani
Srinivas young mens association
[protected]

[protected]srinivas youngmens association
Rs. 1486pay by date : 26-feb-2018
· xxxx2971440account number
· sdctn[protected]invoice number
· 06-feb-2018invoice date
· chennaistate/circle
· [protected]contact details

Dear sir my no. [protected]
Sim was lost.2-3month before but not it is found. But now it is blocked. Incoming and outgoing call are not available. But this sim is issued on my i'd. I'd was my aadha card. It is issued from karnataka start district-bellary.
But this sim is needed in haryana.
Please do something it is very important to me.
Call me on [protected]

Bsnl is ripping

Unauthorised services are forced through sms messaging and full prepaid amount is deducted with no authority.

This is the third time the prepaid amount is fully emptied:

Just today and yesterday 3 messages received deducting the balance.. A complete ripoff :

Thanks for subscribing for the service video event[protected] you have been charged rs 20.0 successfully and your service will be delivered shortly. My offers! Dial *777#.

Thanks for subscribing for the service bikini world event (56566) you have been charged rs 10.0 successfully and your service will be delivered shortly.

Thanks for subscribing for the service music pack (56566) you have been charged rs 20.0 successfully and your service will be delivered shortly.

The transaction failed and error occurred while paying bsnl landline bill but money debitted the transaction failed and error occurred while paying bsnl landline bill but money debitted

Transaction id : fcdr[protected]
Account no :[protected]
Account type :savings
Branch name: chandarlapadu
Withdrawal of inr 1, 496
Pos id:78000003
On 01/03 at 22:12:33
Mobile :[protected]
😈😈😈😈😈😈😈😈😈😈😈😈😈

Please refund my money
Landline no:[protected]
Account no :[protected]

Bill no:[protected]

Please refund my amount
Account no :[protected]
Account type :savings
Branch name: chandarlapadu
Withdrawal of inr 1, 496
Pos id:78000003
On 01/03 at 22:12:33
Mobile :[protected]

Please refund my money
Landline no:[protected]
Account no :[protected]

Bill no:[protected]

Please refund my amount. Or else i will file a case against you

I, n. Lokanathan having bsnl [protected] simçard had paid for bsnl plan 99 by paying rs.99 on 26.02.2018 through mobikwik.
It was approved and connection given on 26.02.2018.
Only3 days it worked.
Mobile worked for 3 days and today say "no balance".
The plan is for unlimited calls for 26 days.
Please restore the connection back so that the plan works fully.
Regards
N. Lokanathan

I've recharged with 83rs for sms pack... Its been working correctly.. But today when i tried to send a message it takes charges from main balance... The pack is not expired or i haven't crossed the 100 messages... The problem must be resolved within time... I hope this reaches to the representatives..
Information:my number:[protected]
It is a prepaid number

My landline telephone no.[protected] under bhangakuthi exchange, bardhaman is fully dead from 17.01.2018. I contacted bhangakuthi exchange on 18.01.2018, they expressed their inability to repair the same as cables are disconnected by pwd dept in connection with road extension.
In that circumstances, i bound to surrender my said landline telephone on 09.02.2018 duly paying full bill of rs 566/- upto 07.02.2018 including disconnection period also (I. E. From 17.01.2018 to 07.02.2018). It is not understood, why bill has prepared for disconnection period also? Hence i request you to arrange refund the bill amount which i already paid for the disconnection period (I. E. From 17.01.2018 to 07.02.2018).
Again surprisingly on 28.02.2017 i received a sms, stating land line bill of the said telephone of rs 115/- on 01 02.2018 and the due date is 17.03.2018. This bill details are not available in bsnl portal also. It is not understood, why this 2nd bill has prepared, where as i have already paid the full amount of bill of dt. 07.02.2018 and no outstanding bill is pending. Kindly let me know the bill details and action taken at your end to cancel this 2nd bill and arrange to refund the bill amount which i already paid extra in previous bill for the disconnection period (I. E. From 17.01.2018 to 07.02.2018). Thanking you,
Yours faithfully,

Namita malik
177, badsahi road
Bardhaman 713101
Mobile no. [protected]

Dear Sir,
I am using bsnl prepaid connection past 4 years and this is the first time my incoming facility is disconnected. Anyways outgoing is working.I am tried of contacting customer care.I have even tried different recharge packs but of no use. I need to get back to everything i have missed. So please look unto this issue as soon as possible.

Sir,
We are from cgmt office, karanataka circle, bsnl bg. Our office is located at no.1, halasuru, s v road bangalore. Our premises comes water bill payment and any other thing ralated to bwssb issues under the jurdiction aee-se-ibwssb bg. The follwing rr nos payment made through
Neft/rtgs to your account nos.

Ifsc code no. Synb0000446
Acct no.[protected]
Ut r no.[protected]Payment confirmation no)

Payment made through our bsnl corporation bank, contonement branch
Bg for rs.23718/- on26.02.2018.
So your halasuru bwssb aee-se-i staff not able check-up the payment confirmation and they are not ready to issue receipt.
So please solve the issue as early as possible

I have applied for disconnection of my BSNL landline with broadband on 24/02/2018 but till today it has not been done.I shall therefore be glad if you please take necessary steps to disconnect my Telephone Line No.[protected] with immediate effect as I am not in a position to bear the expenditure due to financial constraints. In this connection I would like to inform that I have already submitted surrender applicaion along with payment receipt of the current bill to the appropriate authorities viz. GM, BSNL and the concerned SDE

I paid my bill thru paytm for rs 452 for landline phone no.[protected] (A/c no.[protected]). I was on continued rail tour and was keen to pay the bill on time. I therefore paid the same bill again as i did not get receipt from bsnl and it was still showing on paytm. Finding debited two times for the same bill, when contacted, paytm advised me to deal with my operator as it wrongly accepted payments twice vide references 5f1f82f019f611e8b5966dad2530e8e15f1 and c6c1e0b01a0a11e8b5966dad2530e8e1c6c. Therefore, rs.452 needs to be credited back to my paytm wallet, mobile no.[protected] by bsnl.

Hi,
This is mounika. Today i tried to recharged my bsnl number with 29/- special recharge. While doing the recharge i mistyped the number which led other person got the balance. My number is [protected]
Recharged number [protected]. I am attaching the picture showing the confirmation of recharge to other number. So please help me to get the money back asap. Contact me asap.

Thanking you,
Mounika
[protected]...

My bsnl landline was not working since october 2017, and only recently got fixed on 19th feb 2018. I have been giving complaints since october 2017 and have been following up with them.in november only some 10 days the phone worked and again went dead. They cited some cabling issue and all cable men being busy with some critical work. But the bsnl landline rental bills were generated for all these months. How do i get the rentals waived off, as the phone is not in service due bsnl cable issue.
— sasidhar pendyala
—[protected]
— bangalore

My name is rajendra singh. My phone number is [protected]. It comes under palghar district maharashtra. The bill of january month is rs 1544.in which around rs 950 is for calling. When i have checked the call details, i have found that sunday calling was also included.
First of all bsnl have not informed me that from january onwards there will be no free calling from, 21 hrs.
Please don't cheat us like that.
Kindly recheck by bill and correct it.
Thanks
Rajendra singh

Respected sir,
On dated 29.01.2018, the bsnl giving offer on topup, recharge rs. 190.00 for balance of rs. 220.00.
This was the mistake of the retail shopkeeper (Mobile phone no. :- [protected]), at :- 80 feet road, p. O. :- veraval, dist. :- gir - somnath, (Gujarat), pin code :- 362265 on dated 29.01.2018 at 12:20:37.
If, the retail shopkeeper recharge rs. 190.00, then my mobile phone balance increase of rs. 220.00.
The retail shopkeeper, at :- 80 feet road, p. O. :- veraval, dist. :- gir - somnath, (Gujarat), pin code :- 362265 has take rs. 30.00 more from me.
But, the bsnl customer care are supporting the retail shopkeeper.
The bsnl customer care is not caring the person of customer.
The bsnl customer care is caringthe retail shopkeeper.
Kindly, take necessary action from your end as early as possible.
Thanking you,
Yours faithfully,
Arup kumar barat.
Address :- dev - ashish park (Apartment), flat no.:- f1, first floor, near 80 feet road, p. O. :- veraval, dist. :- gir - somnath, (Gujarat), pin code :- 362265.
Mobile phone no. :- [protected].