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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 188

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G
GC sur
from Bhigvan, Maharashtra
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landline deposit money refund on termination

Address:Vadodara, Gujarat, 390025
Website:www.bsnl.co.in

In reference to subject mentioned, for tel no.[protected], vadodara, gj. Pin-390025 for my bsnl fthh connection terminated in month of october 2017. Last outstanding cleared on 15/11/2017.
Bsnl official taken back necessary equipment and also extra wire's for wlan which didn't come in package.
90+ days already, still i haven't received any refund/cheque/ notification, neither my calls are attended in different...
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C
CFdesai
from Vadodara, Gujarat
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landline instrument

I got new connection and instrument for landline today. However I am not satisfied with
1) the display quality of the instrument, it is extremely poor.
2) The menu access is very complicated, not at all user friendly.

Hence I want the instrument to be replaced with another better model, better than Betel model. I am ready to pay anything extra required....
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R
rakeshjitu
from Raigarh, Chhattisgarh
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delay in aadhaar re verification process

Address:495559

I was called 14546 ivrs for aadhaar linking re verification on dated january 03 2018. Followed all the procedure for aadhaar linking and i was received a message immediately that "reverification caf submitted successfully for gsmno: [protected] and caf_serial_no: re14386869.

But till today no linking with aadhaar. When i called customer care they said we have not received any request from you.

Kindly help me....
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S
Sarthak Pattanaik
from Bhubaneshwar, Odisha
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complaint about higher authority

Address:Cuttack, Odisha, 753012

I have already registered complaint but they automatically closed my complaints. My broadband speed is slow as compare to 10mbps speed,
I had already told my problem to [protected]@gmail.com. But no resolutions yet,
If it will not resolve with in one day, i will file a complaint to consumer court and i will tell that higher authorities like manoj kumar patel cfa, general manager of cuttack link road, sdo (He told that speed vary...
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Ajaick87
from Ernakulam, Kerala
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very very low data speed

Address:Kottayam, Kerala, 686610

Bsnl cheating to all customers in the subject with internet speed. There are saying 3g speed, and giving very very low speed. And taking the charge of 3g. This is cheating. Clear cheating. The old 2g's speed is better than 3g. Cheating of all customers that who are using bsnl prepaid gsm internet service. Very poor data speed. What is the actual speed of 3g? I attached a pic of bsnl's downloading speed. I have this problem last 3 years. So...
+1 photos
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P
pakagoa
from Ponda, Goa
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slowless

Address:403517
Website:slowless

Namaste
It is now 15 days that i can not open my web-shop if i can open it i can not download the photos because of the slowness i can not even open safari..... While i pay for high speed
The technicians came (2 times) the problem always arises
One of the technicians told me that someone was connected to my line...
I want you to know that everything worked better before with ups and downs but not like now
br...
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Address:Chennai, Tamil Nadu, 600100

Sub: removal of mobile tower in midst of residential area dhanam nagar, 2nd cross street, pallikaranai - chennai at plot no 17, unapproved land.

We would like to lodge complaint on behalf of residents of dhanam nagar - pallikaranai and thereby putting the life of residents in vicinity in hazardous situation.

Our complaint is specific that, one mr/ms…mallika., empty unapproved land plot not 17, had licensed...
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R
Rajesh Boopathy
from Chennai, Tamil Nadu
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bsnl landline two time bill payment online

Address:600118

Sir,
My landline no. Is[protected]. Today i made on line bill payment using credit card. Last time (January) hdfc bank smartpay not processed, so this time i have paid using bsnl portal.

Receipt no : [protected]
Transaction id : fcdr[protected]
Transaction date :[protected]:23:21
Amount rs. 2660.00/-
Phone no : [protected]
Account no: [protected]
Bank reference no...
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J
jaditya988
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile number wrong port out other company

Address:Ujjain, Madhya Pradesh, 456335

Sir,
As our telephonic conversation, i am sending you mail related port issue of my bsnl mobile number [protected].
Sir i would like bring in your knowledge that this number has beed allotted to me on name of aditya chhipani, naagda (M. P)

Carrier - bsnl
Mobile number - [protected]
Sim number —[protected]
Alloted date — 30/09/16
Place — orrisa

This number...
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L
link2pintu
from Kolkata, West Bengal
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refund of security deposit, vide landline number 24978180

Address:Kolkata, West Bengal, 700104

This is to inform you that, I had submitted one Surrender application of my land phone on 11/12/2017 at Joka, Telephone Exchange at 11:35 a.m., after completion of my all previous dues amounting to Rs. 1, 299/- on 07/12/2017.
At the time of submission of Surrender application one counter Assistant of Joka Telephone Exchange advised me that, I have to deposit my Old telephone set after receiving of "Work Order" which will be sent by...
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S
sagar_2728
from Anand, Gujarat
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about activation of my landline

Address:Ahmedabad, Gujarat, 380009

Respected sir, just wanted to complaints against bsnl employee mr. D jani[protected] & mr. Kumar ([protected]) these two employees behavior for the customer very rudely. Even they don't pick the phone (Which govt has given to them for customer service. I had done all the formalities form my end. When i called them then both not answering. Sir i am very fed up just because of these two people irresponsible behavior. I shall be great thankful...
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F
FekuDesease
from Jalalpur, Gujarat
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simply pathetic dnd service

I had subscribed a bsnl prepaid number in 2016 by providing my aadhar card & rent agreement. Post activation i had registered for dnd service as well which was successfully done initially however have been rcvng limited nos o[censored]nsolicited messages particularly from real estate businesses very frequently & annoying even though had subscribed to "no call & no sms" option. When i downloaded the dnd 2.0 app from play store (Made by trai, which...
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S
Sadhnaign94
from Safidon, Haryana
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security refund delayed

Address:Yamuna Nagar, Haryana, 135001

I had applied for disconnection of my landline and broadband connection on june 7th, 2017 and the connection was made inactive on june 20th, 2017 i. E. After 13 days. Further, as per my bill for the month of june, i am entitled to a security refund of rs. 2847/-. As informed by the bsnl exchange, the security was to be refunded through cheque within 60 days from the date of disconnection of service. However, i have not received my security...
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Dear Sir/mam,
My BSNL mobile no. [protected] has been charged by Rs 42 for the activation of PRBT which was activated without my any consent.
As I have talked to customer care of BSNL he has directly ignored me for giving me refund.
I have activated bsnl tune when my balance was Rs 2.Then a msg has came informing me to activate it when the balance is suffucient.but I had already deactivated it then also after 1 day...
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R
rakesh lunkad
from Thrissur, Kerala
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address in billing is wrong

Address:Chennai, Tamil Nadu, 600001

We have the landline connection at 69, nattu pilliar koil street, chennai - 600001, but in the billing address we have found the address as 106/107, narayan mudali street. We have been complaining from past 3 months regarding the disturbance in line, but no action has been taken yet. The reason said was the wrong address in billing. Please do the needful and take action immediately....
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A
aryab
from Bengaluru, Karnataka
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refund not credited to bank

Address:562125

I have surrendered my bsnl landline and broadband connection in the month of july 2017. I submitted the telephone receiver, broadband modem and ups to bommasandra, bangalore 560099, bsnl telephone exchange. They told me providing me with a acknowledgement that i shall get the refund within 3 months of surrender of the connection but still i haven't not received any refund from bsnl. I have got a bill of sept 2017 where refund of rs.2591 is...
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H
Hiro Dholani
from Rajkot, Gujarat
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issue not solved

Address:Ahmedabad, Gujarat, 079

When i call the customer care they said our higher executive can call you within four hours but no call comes issue is regarding sim internet not running error code 20 6d comes internet configuration not done properly i think. What should i do in this issue i don't know if you really want to solve these issues call me [protected]
Thanks and warm regards...
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R
ramesh nagpal
from Jammu, Jammu and Kashmir
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illegal starting of mobile radio service on mobile number 9414238100.

Address:Jaipur, Rajasthan, 302017

Sir,
With reference to the subject i want to convey you that as soon as i received message for m. R (56300), i have send you twice message for stop through sms to 155223 at 6.53 p. M and 6.56 p. M but you have deducted rs. 30/- and you have not deactivated the service.

I have never used this service nor i agreed for the same, even then you renewed the same service on dt. 14/01/18 without my consent and deduced rs....
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P
Pritam1407
from Bhagalpur, Bihar
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sim card deactivated

Hi,

My prepaid sim card has been deactivated as i missed out on payment due to some unavoidable circumstances. The local shop keepers are saying that the same number can't be given.

Is there any way of reactivating that number, as that number is important to me. I am getting outgoing calls on the sim, but incoming and net services are not working,

Please help...
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A
ARUP KUMAR BARAT
from Veraval, Gujarat
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regarding refund me rs.30.00 (rs. thirty) only.

Address:Junagadh, Gujarat
Website:[email protected]

Respected sir,
I beg to state that i have recharged my mobile phone (No. :- [protected]) for increase balance of rs. 220.00 by topup at retail shop (Mobile phone no. :- [protected]), at :- 80 feet road, p. O. :- veraval, dist. :- gir - somnath, (Gujarat), pin code :- 362265 on dated 29.01.2018 at 12:20:54 pm (Ref. No. :- [protected]).
At this time, the bsnl giving offer on topup, recharge rs. 190.00 for balance of rs. 220.00.br...
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