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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 228

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M
from Jaipur, Rajasthan
Jun 14, 2017
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Address: Raipur, Chhattisgarh, 492001
Website: www.eZrecharge.in

Sir,
Today i e recharge (Online) from company www.eZrecharge.in for topup of my mobile no.[protected] from my account (Centralbank of india raipur) amount rs.226is debited but mobile not e recharge. My mobile no. Is [protected] (Bsnl).in message send by company transaction 7753675 for successful. Please recharge my mobile no [protected] or refund my amount.

Thanks

Mithilesh singh
Mob: [protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Bharat Sanchar Nigam [BSNL] — Music

While paying my BSNL bill I come to know that we have subscribed music and online games.
I request you to deactivate my online games and online music subscription . Please do this favour for me as soon as possible .
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    selvaganabady
    from Puducherry, Puducherry
    Jun 14, 2017
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    Address: Pondicherry, Puducherry
    Website: www.bsnl.co.in

    I recharged my mobile under the plan stv 333 data on 30th april 2017through on line using internet banking for an amount of rs. 333/-. For the mobile no. [protected]. Amount was debited from my sbi savings account but recharge was not done. The reference no. Was 201704300077087326981 gabfpdya3. I booked a complaint through sbi customer care and they informed me that the amount was deposited into bsnl account vide ref. No. 9907176 on 08/05/2017.
    Hence i kindly request to resolve the issue and make necessary reverse payment in my account immediately without any further delay.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    My cell no is [protected] suddenly missing so please block this no
    After connecting with the requried contact the phone starting un wanted noiseing to interupt the hearing ... Conversation are very poor to understand what the speach is ...Since last three days
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      Sangmen Aier
      from Port Blair, Andaman and Nicobar Islands
      Jun 14, 2017
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      Address: Khordha, Odisha, 751021
      Website: www.bsnl.co.in

      I have recharged my number with the internet package of rs333 which gives 3gb 3g data /day for 3 months. The offer may seem seriously nice but i am not getting the 3g speed at most of the times or in the hour of need. Even if you used up your daily limit of 3gb at 200kbps or around 500kbps then we are at a loss because after that we do not get 3g speed only 80kbps according to the company. If go to a new location i lose all connections and i get 2g at best which hardly gives speed of 15kbps. Even if the network receptivity is good it vanishes off after a while. The main bug is changing the location of the phone even by a centimeter to lose 3g network. I have never got 1mbps when i hold the phone in my hand because i have to keep it on a stable surface, god knows why. What is the use of 3g if it doesnt give 1mbps at least. I am upset with the network they provide terrible services with all the things they do.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        N
        nirajgoyal
        Jun 13, 2017
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        Address: Dehradun, Uttarakhand, 248001
        Website: HOME

        Sir,
        My bsnl telephone and broadband no is[protected]. This no not working last morethan one month. I have complained to customercare three times. Still no body taking any care of the complained. Everytime they say we have send your complained to mr. V. K rana. He will repair it. But no body call us. Now we need this internet connection very urgently for govt. Councling. Please solve the problem as soon as possible.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        I live in village - fatehpur, P. O. Bulhowal 146113, Hoshiarpur, Punjab.

        Actually bsnl tower in front of my village is not giving 3g range. It is not working from 2 days. I am having lot of problems here. Range from another nearby tower is also not coming.
        Its humble request to repair it as early as possible.

        Thanks
        My preper sim no deactive and i want active no is [protected]
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          R
          Ram Bahadur Vk
          from Pilani, Rajasthan
          Jun 13, 2017
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          Address: 125060
          Website: www.haryanabsnl.co.in

          13.06.2017

          Bharat sanchar nigam limited, haryana

          Subject: my broadband service is not working properly

          I am facing problems in my broadband service telephone no. [protected] as under
          1. Since[protected], speed of my broadband is 0 level and displaying following message when i try to open the any site, that is
          “this site can’t be reached” and “there is no internet connection”
          2. Since 1st may 2017 to 15 may 2017 my broadbad stopped working completely and dsl signal coming continue but not connected with internet.

          3. On 15th may 2017 evening internet signal received but not connected to any sites when i tried to open any site a message displayed, that is

          “this site can’t be reached” and “there is no internet connection”

          4. When i do modem on it takes several hours to connect the internet. When get connected speed of internet found 0 level.

          5. I have lodged complaints many times through customer care and local phone, but no any response is received. Only messages received mentioning complaint nos.

          6. In the message assigned this duty to mr. Jit lal yadav several times but he did not attend any complaint. His contact no. [protected] mentioned in message of customer care also is wrong.

          7. Please take the action immediately. I am enclosing some proofs in this regard.

          Thanking you

          Ram bahadur
          (Customer)
          (M) [protected]
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Jun 24, 2017
          Updated by Ram Bahadur Vk
          Respected Sir,
          Bharat Sanchar Nigam (BSNL) local customer support ([protected]) has called me and inquired about problems in Broadband service NOT visited any technician to me.. I have explained problems in my Broadband as inquired on phone. I got connected the internet but following problems still persists
          1. Takes 20-25 minutes to connect the net.
          2. Speed of internet is very slow.
          3. Sites are not opening properly and displaying the message that " THERE IS NO INTERNET CONNECTION" and Other "THIS SITE CAN NOT BE REACHED PLEASE TRY AGAIN".
          4. It takes 2 - 4 hours to loading the emails
          Approx Two months have passed since this problem has made me very upset.
          6. I am not satisfied the speed of Broadband
          7. My Broadband problem is not solved till now but a message received from BSNL to me that " DEAR CUSTOMER COMPLAINT WITH REGISTRATION NUMBER [protected] ON PHONE NUMBER[protected] HAS BEEN RESOLVED. IF THE COMPLAINT STILL PERSISTS KINDLY CONTRACT 1500 OR [protected] OR 18345 FOR ANY FURTHER QUERIES. THANKS FOR CHOOSING BSNL AS YOUR SERVICE PROVIDER"..
          Sir madam

          I am working Secratery In ranipet urban credit society In karai bsnl Connection used landline and networking in the twenty years but last two month networking problem .complaint in ranipet bsnl office no response please kindly attend the fault thank you

          landline no - [protected]
          Internet connection of bsnl is very poor . It's very difficult to work with this poor network
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            P
            Pardeep Enterprises
            from Gurgaon, Haryana
            Jun 13, 2017
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            Address: Sonipat, Haryana, 131001

            The sd commercial,
            Bsnl,
            Sonipat.
            Sub: refund of security amount
            Dear sir,
            I, pardeep, proprietor of pardeep enterprises had a telemarketing connection[protected]/ [protected] with bsnl which is now disconnected. So you are kindly requested to please refund my security amount of rs. 50, 000.00 as soon as possible.
            Thanking you.
            Yours faithfully,
            Pardeep
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              S
              Shivani Dixit
              from Delhi, Delhi
              Jun 13, 2017
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              Address: Lucknow, Uttar Pradesh, 226007

              Dear sir/ madam,

              I lost my cell phone so wanted to block my bsnl sim card (Mobile no. [protected]). I had contacted several times with many networks to bsnl customer care but feeling helpless that can not reached to customer care personnel. Really disappointed by bsnl customer care support. Kindly help me to find out how to block bsnl sim with other network numbers
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              I want to know my bsnl [protected] outgoing and incoming calls list to my email id [protected]@gmail.com
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                U
                UMP
                from Bengaluru, Karnataka
                Jun 13, 2017
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                Address: 560022

                I am having bsnl ftth broadband / landline connection at yeshwanthpur area, bangalore. Since last many months i am observing that many times services get down and it is not available for many hours - mainly data services. Even after complaining also it takes many days for rectification.
                After 9 pm where bsnl has made all calls free, when ever i dial even a local bsnl no. Most of the times i get message "all lines are busy" and after 8-10 tries only call gets through. This is highly irritating. Many times complained local customer service center on this but till date no solution.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  S
                  sarang agrawal123
                  from Indore, Madhya Pradesh
                  Jun 13, 2017
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                  Address: Dhule, Maharashtra, 425405

                  Hello sir

                  I have lost my mobile my bsnl mobile no was [protected] i have requested to please block my mobile no
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  I want to deactivate the BSNL hungama plan -
                  1- CHARGES FOR MOVIES ON DEMAND_HUNGAMA
                  2- CHARGES FOR MUSIC ON DEMAND_HUNGAMA
                  3- CHARGES FOR GAMES ON DEMAND_HUNGAMA
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                    D
                    Dheerendra Singhvi
                    from Revelganj, Bihar
                    Jun 13, 2017
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                    Address: 342003
                    Website: [email protected]

                    My land line no[protected] is not being attending properly. The phone went dead and the line man attended the complaint on the 7th day of complaint. After attending he went back and the phone again went dead. I think it is their business tactics to attend the complaint within 7 days to avoid consumers" claim. They again will attend the complaint with in 7 days and again the phone will be dead for 7 days. It is pity how an organisation like bsnl in noncommercial manner. This is competition era and one who do not attend its client properly, will go.

                    Dheerendra singhvi
                    [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Jun 12, 2017
                    Updated by Dheerendra Singhvi
                    The land line telephone is dead since 30th May. the line man approached us on 7th June and got the phone activated. But as soon as he left, the phone again went out of order. It appears that they got it activated to avoid the penalty being claimed they have activated . Please look in to matter and correct the system under advise to me
                    Jun 12, 2017
                    Updated by Dheerendra Singhvi
                    it is still out of order. you may yourself check it up. my cell no is [protected]
                    Jun 13, 2017
                    Updated by Dheerendra Singhvi
                    They will show that the complaint has been resolved. But it is not a fact.
                    Sir, I want to know the new numbers against the following old numbers of Providend Fund office, Mango Jamshedpur.[protected],[protected],[protected],[protected],[protected],[protecte... I am trying to contact the above numers but unable to contact. kindly help me
                    With regards.
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                      S
                      sultanuddin Syed
                      from Hyderabad, Telangana
                      Jun 13, 2017
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                      Address: Warangal, Andhra Pradesh, 506005
                      Website: Www.bsnl.com

                      The service us wrost. Just check the complaint page u will get the complaint for the no[protected]. There is no internet connection. They will rectify the problme and after an hour the light goes to red and no internet. We are have landline phone since 20+years please check the connectivity and make the problem free as v r the oldest customers thank you.

                      [protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        D
                        Drsamson
                        from Jalpaiguri, West Bengal
                        Jun 13, 2017
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                        Resolved

                        Address: 751010

                        They do it every single time i recharge, i think it's happening with everyone.
                        When i use internet without any internet plan (Data special plan), it works fine!!
                        But whenever i recharge data pack, the speed slows down even below 5kbps!!
                        Then after some time no net at all!
                        And i can guarantee, no matter how many times i call their service center, i will get the same age old procedures, even a little kid knows nowadays!!
                        Jun 28, 2017
                        Complaint marked as Resolved 
                        Don't know nothing . all of a sudden my complain marked resolved !!! but neither a mail or call from bsnl. and the issue is still persisting.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          B
                          from Bhubaneshwar, Odisha
                          Jun 12, 2017
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                          Address: Khordha, Odisha, 0674
                          Website: www.bsnl.com

                          Sir/mam, my telephone number[protected] and my plan is rs 249. I got my broadband bill on 12 jun 2017 and there is a column for one time charges rs 450 (Rupees four hundred and fifty) for higher speed and restoring charges. I could not understand about that charges. Could you send me a message to my email id [protected]@gmail.com and deactivate this amount?
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            M
                            mahak meena
                            from Nagpur, Maharashtra
                            Jun 12, 2017
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                            ,

                            Please send me duplicate copy of my bsnl landline last month march and april 2017 invoice number [protected] and [protected] for my landline no.[protected]A/c no. [protected]) at my e. Mail id
                            [protected]@gmail.com. Please find out this problem as soon as possible.

                            Best regards
                            Mahak singh meena
                            Civil lines telangkhedi road nagpur maharashtra
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Gopalakrishnan Ramanathan
                              from Ahmedabad, Gujarat
                              Jun 12, 2017
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                              Address: Chennai, Tamil Nadu, 600020
                              Website: nil

                              The above phone is not functioning fr the past 20 days. The complaint has been lodged in person with your adyar chennai office, eventhough a line man has come, inspected a week back and confirmed that there is a cable fault requiring replacement noting has been done so far. It is really frustrating that neither the phone nor the wify could be used. My professional business is very badly affected. I humbly request you to take some urgent action.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              These are schools phone numbers very important for systematic working, 2552325, 2557275, 2573125 are not working since last 15 days, complaint already filed but no further action has been taken.
                              Sir, gd morning. my mob no is [protected].
                              i want my incomming and outgoing call details to [protected]@gmail.com.
                              My mobile with sim no [protected] lost in bangalore today 04.06.2017.(prepaid). Pl block the sim. I tried to contact no [protected] to register a complait but no response.
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                                Harsiddh Amin
                                from Pune, Maharashtra
                                Jun 12, 2017
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                                Address: 380013
                                Website: [email protected]

                                My no. Is[protected] and it is not working properly for sometimes.in pas t have lodged complaints frequently and they have changed instruments to no satisfaction. Now, i have phone without caller id and they were suppose to change after a while but did not do so. Hence, i request you to please change it immediately with caller id facilities. Also the present instrument is making too much of noise.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Netwrk is very poor, and sometimes disappeared totally.i face many problems, and sometimes network is there but nt satisfactory.
                                This is the second time in 5 days i am giving the complaint and BSNL staff kamalaksha ([protected]) had called on the same day when i gave the complaint for the first time and he collected our residential address and said he would be coming on that day. 5 days over and no news from him nor from the BSNL.
                                Confirm with Home Branch for issue of ECS Debit Mandate in your account XXXXX fav: BSNL CHENNAI TELEPHONES for Amount Rs.9999999 before 15.06.2017 otherwise further ECS Debit will be returned -- Indian Bank

                                Not sure what to do now.
                                Why BSNL is computer system is having issues. How to stop this ECS payment
                                I lost my mobile Lenovo this afternoon near Kunjibettu Udupi, After attending World Environment day at Manipal, I had my lunch at Ocean Pearl. and while driving my car back home by mistake while opening the car I leaft my mobile set on the top of the car and forget. After a few minute, I found my mobile is missing or lost.
                                Not working and totally idle since more than 20 + days

                                complaint no [protected]
                                [protected]
                                [protected]
                                GUJ/CO/2017/2667
                                I lost my mobile at capital market unit i market bhubaneswar at about 8.10 pm.

                                Request for deactivation of sim/mobile no.[protected].
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                                  alferno12
                                  from Darbhanga, Bihar
                                  Jun 12, 2017
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                                  Address: Dausa, Rajasthan, 303303

                                  Its been since a week my broadband is not working properly...
                                  My landline phone is also dead since 10 days. The dsl doesnt show sometimes. Even if the dsl gets connected my internet doesn't work at all.
                                  Even the google.co.in takes 1-2 minutes to load.

                                  I request you to take possible action as soon as possible.
                                  Else i will have to cut the connection from you...

                                  Thank you.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  This is the second time in 5 days i am giving the complaint and BSNL staff kamalaksha ([protected]) had called on the same day when i gave the complaint for the first time and he collected our residential address and said he would be coming on that day. 5 days over and no news from him nor from the BSNL.
                                  I paid Rs. 160/- towards Full Talk Time each for my mobile phone numbers [protected]; [protected] through [protected], ef No. [protected] for mobile number [protected] and ef No. [protected] for mobile number [protected] dated[protected] at 18:07:58. But till now both the mobile numbers have not attained the full balance of Rs. 160/-. Do the needful
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                                    Virendra Bahadur Singh
                                    from Kanpur, Uttar Pradesh
                                    Jun 11, 2017
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                                    Address: Jaunpur, Uttar Pradesh, 222002
                                    Website: www.yahoo.com

                                    Dear sir/madam, my complaint id 1596432, lodged this morning against vodafone essar ltd.. It appears to me ur website is hacked by some professional fraud. I recd. A call from vodafone asking the actt. No. To deposit my security amount in my acctt. Instead they have deducted amount from my acctt. It is to inform u this type of activities will lost trust on ur website.
                                    Please note my problem make secure and safe ur web site. The fraud calls are from no. [protected] and[protected] between 6.30 t0 7.15 am

                                    Virendra bahadur singh
                                    Victim
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    I lost my mobile yesterday my no is [protected] still active, so please block this no. immeditely so nobody can use sim, thanks.

                                    from...Gurcharan singh
                                    MY mobile has been stolen. pl. block BSNL no. [protected] atonce. I have already made GD entry in suri p.s. on 3.6.17. Mobile set is samsung J2 Pro gold colour and no. 357707/08/216788/2
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                                      Divy Anand
                                      from Varanasi, Uttar Pradesh
                                      Jun 11, 2017
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                                      Address: Varanasi, Uttar Pradesh, 221002

                                      Hello sir.
                                      I am houshila singh patel still i'm using another is airtel number[protected]p
                                      And its my new number that's why some people doesn't contact to me because they have my old bsnl number and still that number is deactivate.
                                      And the bsnl network and tarif is not more costly. So i think to continue with my old number.
                                      I want to activate my old bsnl no.[protected]
                                      So plss sir kindly help me
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      This is the second time in 5 days i am giving the complaint and BSNL staff kamalaksha ([protected]) had called on the same day when i gave the complaint for the first time and he collected our residential address and said he would be coming on that day. 5 days over and no news from him nor from the BSNL.
                                      My area is rajapur, mahabubnagar dist. in last uear we get 3g signaps perfects, from some weeks we dont get 3g signals, we only get 2g signals, plz solve this issue ...add of bsnl office...rajapur, (beside govt school) mahabubnagar dist
                                      Please provide me the info of my Sms details on my bsnl number.like the incoming and outgoing texmt sms details as per dates. so plz help me with it as soon as possible..
                                      Call and message details of no. [protected] from last 3 months at least please its urgent
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                                        rajendrasingh84gmail
                                        from Mumbai, Maharashtra
                                        Jun 10, 2017
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                                        Address: Bhopal, Madhya Pradesh, 462021
                                        Website: www.bsnl.co.in

                                        I have given a written application for disconnection of my phone on 24th may 2017. But even after 17 days it is not disconnected. A bill has been generated on 2nd june 2017. I have sent an email to [protected]@bsnl.co.in but no reply. Such a poor company bsnl is. They can not provide you satisfactory service and even if you want to say them bye bye they are capable enough to disconnect a connection. When your line is not working they can't fix it and when you tell them to cut the line still they can't do it. Use less company with use less employees.

                                        Regards
                                        Mob: [protected]
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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