Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,
Today i e recharge (Online) from company www.eZrecharge.in for topup of my mobile no.[protected] from my account (Centralbank of india raipur) amount rs.226is debited but mobile not e recharge. My mobile no. Is [protected] (Bsnl).in message send by company transaction 7753675 for successful. Please recharge my mobile no [protected] or refund my amount.

Thanks

Mithilesh singh
Mob: [protected]

I recharged my mobile under the plan stv 333 data on 30th april 2017through on line using internet banking for an amount of rs. 333/-. For the mobile no. [protected]. Amount was debited from my sbi savings account but recharge was not done. The reference no. Was 201704300077087326981 gabfpdya3. I booked a complaint through sbi customer care and they informed me that the amount was deposited into bsnl account vide ref. No. 9907176 on 08/05/2017.
Hence i kindly request to resolve the issue and make necessary reverse payment in my account immediately without any further delay.

I have recharged my number with the internet package of rs333 which gives 3gb 3g data /day for 3 months. The offer may seem seriously nice but i am not getting the 3g speed at most of the times or in the hour of need. Even if you used up your daily limit of 3gb at 200kbps or around 500kbps then we are at a loss because after that we do not get 3g speed only 80kbps according to the company. If go to a new location i lose all connections and i get 2g at best which hardly gives speed of 15kbps. Even if the network receptivity is good it vanishes off after a while. The main bug is changing the location of the phone even by a centimeter to lose 3g network. I have never got 1mbps when i hold the phone in my hand because i have to keep it on a stable surface, god knows why. What is the use of 3g if it doesnt give 1mbps at least. I am upset with the network they provide terrible services with all the things they do.

Sir,
My bsnl telephone and broadband no is[protected]. This no not working last morethan one month. I have complained to customercare three times. Still no body taking any care of the complained. Everytime they say we have send your complained to mr. V. K rana. He will repair it. But no body call us. Now we need this internet connection very urgently for govt. Councling. Please solve the problem as soon as possible.

13.06.2017

Bharat sanchar nigam limited, haryana

Subject: my broadband service is not working properly

I am facing problems in my broadband service telephone no. [protected] as under
1. Since[protected], speed of my broadband is 0 level and displaying following message when i try to open the any site, that is
“this site can’t be reached” and “there is no internet connection”
2. Since 1st may 2017 to 15 may 2017 my broadbad stopped working completely and dsl signal coming continue but not connected with internet.

3. On 15th may 2017 evening internet signal received but not connected to any sites when i tried to open any site a message displayed, that is

“this site can’t be reached” and “there is no internet connection”

4. When i do modem on it takes several hours to connect the internet. When get connected speed of internet found 0 level.

5. I have lodged complaints many times through customer care and local phone, but no any response is received. Only messages received mentioning complaint nos.

6. In the message assigned this duty to mr. Jit lal yadav several times but he did not attend any complaint. His contact no. [protected] mentioned in message of customer care also is wrong.

7. Please take the action immediately. I am enclosing some proofs in this regard.

Thanking you

Ram bahadur
(Customer)
(M) [protected]

The sd commercial,
Bsnl,
Sonipat.
Sub: refund of security amount
Dear sir,
I, pardeep, proprietor of pardeep enterprises had a telemarketing connection[protected]/ [protected] with bsnl which is now disconnected. So you are kindly requested to please refund my security amount of rs. 50, 000.00 as soon as possible.
Thanking you.
Yours faithfully,
Pardeep

Dear sir/ madam,

I lost my cell phone so wanted to block my bsnl sim card (Mobile no. [protected]). I had contacted several times with many networks to bsnl customer care but feeling helpless that can not reached to customer care personnel. Really disappointed by bsnl customer care support. Kindly help me to find out how to block bsnl sim with other network numbers

I am having bsnl ftth broadband / landline connection at yeshwanthpur area, bangalore. Since last many months i am observing that many times services get down and it is not available for many hours - mainly data services. Even after complaining also it takes many days for rectification.
After 9 pm where bsnl has made all calls free, when ever i dial even a local bsnl no. Most of the times i get message "all lines are busy" and after 8-10 tries only call gets through. This is highly irritating. Many times complained local customer service center on this but till date no solution.

Hello sir

I have lost my mobile my bsnl mobile no was [protected] i have requested to please block my mobile no

My land line no[protected] is not being attending properly. The phone went dead and the line man attended the complaint on the 7th day of complaint. After attending he went back and the phone again went dead. I think it is their business tactics to attend the complaint within 7 days to avoid consumers" claim. They again will attend the complaint with in 7 days and again the phone will be dead for 7 days. It is pity how an organisation like bsnl in noncommercial manner. This is competition era and one who do not attend its client properly, will go.

Dheerendra singhvi
[protected]

The service us wrost. Just check the complaint page u will get the complaint for the no[protected]. There is no internet connection. They will rectify the problme and after an hour the light goes to red and no internet. We are have landline phone since 20+years please check the connectivity and make the problem free as v r the oldest customers thank you.

[protected]

They do it every single time i recharge, i think it's happening with everyone.
When i use internet without any internet plan (Data special plan), it works fine!!
But whenever i recharge data pack, the speed slows down even below 5kbps!!
Then after some time no net at all!
And i can guarantee, no matter how many times i call their service center, i will get the same age old procedures, even a little kid knows nowadays!!

Sir/mam, my telephone number[protected] and my plan is rs 249. I got my broadband bill on 12 jun 2017 and there is a column for one time charges rs 450 (Rupees four hundred and fifty) for higher speed and restoring charges. I could not understand about that charges. Could you send me a message to my email id [protected]@gmail.com and deactivate this amount?

,

Please send me duplicate copy of my bsnl landline last month march and april 2017 invoice number [protected] and [protected] for my landline no.[protected]A/c no. [protected]) at my e. Mail id
[protected]@gmail.com. Please find out this problem as soon as possible.

Best regards
Mahak singh meena
Civil lines telangkhedi road nagpur maharashtra

The above phone is not functioning fr the past 20 days. The complaint has been lodged in person with your adyar chennai office, eventhough a line man has come, inspected a week back and confirmed that there is a cable fault requiring replacement noting has been done so far. It is really frustrating that neither the phone nor the wify could be used. My professional business is very badly affected. I humbly request you to take some urgent action.

My no. Is[protected] and it is not working properly for sometimes.in pas t have lodged complaints frequently and they have changed instruments to no satisfaction. Now, i have phone without caller id and they were suppose to change after a while but did not do so. Hence, i request you to please change it immediately with caller id facilities. Also the present instrument is making too much of noise.

Its been since a week my broadband is not working properly...
My landline phone is also dead since 10 days. The dsl doesnt show sometimes. Even if the dsl gets connected my internet doesn't work at all.
Even the google.co.in takes 1-2 minutes to load.

I request you to take possible action as soon as possible.
Else i will have to cut the connection from you...

Thank you.

Dear sir/madam, my complaint id 1596432, lodged this morning against vodafone essar ltd.. It appears to me ur website is hacked by some professional fraud. I recd. A call from vodafone asking the actt. No. To deposit my security amount in my acctt. Instead they have deducted amount from my acctt. It is to inform u this type of activities will lost trust on ur website.
Please note my problem make secure and safe ur web site. The fraud calls are from no. [protected] and[protected] between 6.30 t0 7.15 am

Virendra bahadur singh
Victim

Hello sir.
I am houshila singh patel still i'm using another is airtel number[protected]p
And its my new number that's why some people doesn't contact to me because they have my old bsnl number and still that number is deactivate.
And the bsnl network and tarif is not more costly. So i think to continue with my old number.
I want to activate my old bsnl no.[protected]
So plss sir kindly help me

I have given a written application for disconnection of my phone on 24th may 2017. But even after 17 days it is not disconnected. A bill has been generated on 2nd june 2017. I have sent an email to [protected]@bsnl.co.in but no reply. Such a poor company bsnl is. They can not provide you satisfactory service and even if you want to say them bye bye they are capable enough to disconnect a connection. When your line is not working they can't fix it and when you tell them to cut the line still they can't do it. Use less company with use less employees.

Regards
Mob: [protected]