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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 228

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S
sarang agrawal123
from Indore, Madhya Pradesh
Jun 13, 2017
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Address: Dhule, Maharashtra, 425405

Hello sir

I have lost my mobile my bsnl mobile no was [protected] i have requested to please block my mobile no
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
I want to deactivate the BSNL hungama plan -
1- CHARGES FOR MOVIES ON DEMAND_HUNGAMA
2- CHARGES FOR MUSIC ON DEMAND_HUNGAMA
3- CHARGES FOR GAMES ON DEMAND_HUNGAMA
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    Dheerendra Singhvi
    from Revelganj, Bihar
    Jun 13, 2017
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    Address: 342003
    Website: [email protected]

    My land line no[protected] is not being attending properly. The phone went dead and the line man attended the complaint on the 7th day of complaint. After attending he went back and the phone again went dead. I think it is their business tactics to attend the complaint within 7 days to avoid consumers" claim. They again will attend the complaint with in 7 days and again the phone will be dead for 7 days. It is pity how an organisation like bsnl in noncommercial manner. This is competition era and one who do not attend its client properly, will go.

    Dheerendra singhvi
    [protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Jun 12, 2017
    Updated by Dheerendra Singhvi
    The land line telephone is dead since 30th May. the line man approached us on 7th June and got the phone activated. But as soon as he left, the phone again went out of order. It appears that they got it activated to avoid the penalty being claimed they have activated . Please look in to matter and correct the system under advise to me
    Jun 12, 2017
    Updated by Dheerendra Singhvi
    it is still out of order. you may yourself check it up. my cell no is [protected]
    Jun 13, 2017
    Updated by Dheerendra Singhvi
    They will show that the complaint has been resolved. But it is not a fact.
    Sir, I want to know the new numbers against the following old numbers of Providend Fund office, Mango Jamshedpur.[protected],[protected],[protected],[protected],[protected],[protecte... I am trying to contact the above numers but unable to contact. kindly help me
    With regards.
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      S
      sultanuddin Syed
      from Hyderabad, Telangana
      Jun 13, 2017
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      Address: Warangal, Andhra Pradesh, 506005
      Website: Www.bsnl.com

      The service us wrost. Just check the complaint page u will get the complaint for the no[protected]. There is no internet connection. They will rectify the problme and after an hour the light goes to red and no internet. We are have landline phone since 20+years please check the connectivity and make the problem free as v r the oldest customers thank you.

      [protected]
      +2 photos
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        D
        Drsamson
        from Jalpaiguri, West Bengal
        Jun 13, 2017
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        Address: 751010

        They do it every single time i recharge, i think it's happening with everyone.
        When i use internet without any internet plan (Data special plan), it works fine!!
        But whenever i recharge data pack, the speed slows down even below 5kbps!!
        Then after some time no net at all!
        And i can guarantee, no matter how many times i call their service center, i will get the same age old procedures, even a little kid knows nowadays!!
        +1 photos
        Jun 28, 2017
        Complaint marked as Resolved 
        Don't know nothing . all of a sudden my complain marked resolved !!! but neither a mail or call from bsnl. and the issue is still persisting.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          B
          from Bhubaneshwar, Odisha
          Jun 12, 2017
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          Address: Khordha, Odisha, 0674
          Website: www.bsnl.com

          Sir/mam, my telephone number[protected] and my plan is rs 249. I got my broadband bill on 12 jun 2017 and there is a column for one time charges rs 450 (Rupees four hundred and fifty) for higher speed and restoring charges. I could not understand about that charges. Could you send me a message to my email id [protected]@gmail.com and deactivate this amount?
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            M
            mahak meena
            from Nagpur, Maharashtra
            Jun 12, 2017
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            ,

            Please send me duplicate copy of my bsnl landline last month march and april 2017 invoice number [protected] and [protected] for my landline no.[protected]A/c no. [protected]) at my e. Mail id
            [protected]@gmail.com. Please find out this problem as soon as possible.

            Best regards
            Mahak singh meena
            Civil lines telangkhedi road nagpur maharashtra
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              G
              Gopalakrishnan Ramanathan
              from Ahmedabad, Gujarat
              Jun 12, 2017
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              Address: Chennai, Tamil Nadu, 600020
              Website: nil

              The above phone is not functioning fr the past 20 days. The complaint has been lodged in person with your adyar chennai office, eventhough a line man has come, inspected a week back and confirmed that there is a cable fault requiring replacement noting has been done so far. It is really frustrating that neither the phone nor the wify could be used. My professional business is very badly affected. I humbly request you to take some urgent action.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              These are schools phone numbers very important for systematic working, 2552325, 2557275, 2573125 are not working since last 15 days, complaint already filed but no further action has been taken.
              Sir, gd morning. my mob no is [protected].
              i want my incomming and outgoing call details to [protected]@gmail.com.
              My mobile with sim no [protected] lost in bangalore today 04.06.2017.(prepaid). Pl block the sim. I tried to contact no [protected] to register a complait but no response.
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                H
                Harsiddh Amin
                from Pune, Maharashtra
                Jun 12, 2017
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                Address: 380013
                Website: [email protected]

                My no. Is[protected] and it is not working properly for sometimes.in pas t have lodged complaints frequently and they have changed instruments to no satisfaction. Now, i have phone without caller id and they were suppose to change after a while but did not do so. Hence, i request you to please change it immediately with caller id facilities. Also the present instrument is making too much of noise.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Netwrk is very poor, and sometimes disappeared totally.i face many problems, and sometimes network is there but nt satisfactory.
                This is the second time in 5 days i am giving the complaint and BSNL staff kamalaksha ([protected]) had called on the same day when i gave the complaint for the first time and he collected our residential address and said he would be coming on that day. 5 days over and no news from him nor from the BSNL.
                Confirm with Home Branch for issue of ECS Debit Mandate in your account XXXXX fav: BSNL CHENNAI TELEPHONES for Amount Rs.9999999 before 15.06.2017 otherwise further ECS Debit will be returned -- Indian Bank

                Not sure what to do now.
                Why BSNL is computer system is having issues. How to stop this ECS payment
                I lost my mobile Lenovo this afternoon near Kunjibettu Udupi, After attending World Environment day at Manipal, I had my lunch at Ocean Pearl. and while driving my car back home by mistake while opening the car I leaft my mobile set on the top of the car and forget. After a few minute, I found my mobile is missing or lost.
                Not working and totally idle since more than 20 + days

                complaint no [protected]
                [protected]
                [protected]
                GUJ/CO/2017/2667
                I lost my mobile at capital market unit i market bhubaneswar at about 8.10 pm.

                Request for deactivation of sim/mobile no.[protected].
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                  A
                  alferno12
                  from Darbhanga, Bihar
                  Jun 12, 2017
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                  Address: Dausa, Rajasthan, 303303

                  Its been since a week my broadband is not working properly...
                  My landline phone is also dead since 10 days. The dsl doesnt show sometimes. Even if the dsl gets connected my internet doesn't work at all.
                  Even the google.co.in takes 1-2 minutes to load.

                  I request you to take possible action as soon as possible.
                  Else i will have to cut the connection from you...

                  Thank you.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  This is the second time in 5 days i am giving the complaint and BSNL staff kamalaksha ([protected]) had called on the same day when i gave the complaint for the first time and he collected our residential address and said he would be coming on that day. 5 days over and no news from him nor from the BSNL.
                  I paid Rs. 160/- towards Full Talk Time each for my mobile phone numbers [protected]; [protected] through [protected], ef No. [protected] for mobile number [protected] and ef No. [protected] for mobile number [protected] dated[protected] at 18:07:58. But till now both the mobile numbers have not attained the full balance of Rs. 160/-. Do the needful
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                    V
                    Virendra Bahadur Singh
                    from Kanpur, Uttar Pradesh
                    Jun 11, 2017
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                    Address: Jaunpur, Uttar Pradesh, 222002
                    Website: www.yahoo.com

                    Dear sir/madam, my complaint id 1596432, lodged this morning against vodafone essar ltd.. It appears to me ur website is hacked by some professional fraud. I recd. A call from vodafone asking the actt. No. To deposit my security amount in my acctt. Instead they have deducted amount from my acctt. It is to inform u this type of activities will lost trust on ur website.
                    Please note my problem make secure and safe ur web site. The fraud calls are from no. [protected] and[protected] between 6.30 t0 7.15 am

                    Virendra bahadur singh
                    Victim
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    I lost my mobile yesterday my no is [protected] still active, so please block this no. immeditely so nobody can use sim, thanks.

                    from...Gurcharan singh
                    MY mobile has been stolen. pl. block BSNL no. [protected] atonce. I have already made GD entry in suri p.s. on 3.6.17. Mobile set is samsung J2 Pro gold colour and no. 357707/08/216788/2
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                      D
                      Divy Anand
                      from Varanasi, Uttar Pradesh
                      Jun 11, 2017
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                      Address: Varanasi, Uttar Pradesh, 221002

                      Hello sir.
                      I am houshila singh patel still i'm using another is airtel number[protected]p
                      And its my new number that's why some people doesn't contact to me because they have my old bsnl number and still that number is deactivate.
                      And the bsnl network and tarif is not more costly. So i think to continue with my old number.
                      I want to activate my old bsnl no.[protected]
                      So plss sir kindly help me
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      This is the second time in 5 days i am giving the complaint and BSNL staff kamalaksha ([protected]) had called on the same day when i gave the complaint for the first time and he collected our residential address and said he would be coming on that day. 5 days over and no news from him nor from the BSNL.
                      My area is rajapur, mahabubnagar dist. in last uear we get 3g signaps perfects, from some weeks we dont get 3g signals, we only get 2g signals, plz solve this issue ...add of bsnl office...rajapur, (beside govt school) mahabubnagar dist
                      Please provide me the info of my Sms details on my bsnl number.like the incoming and outgoing texmt sms details as per dates. so plz help me with it as soon as possible..
                      Call and message details of no. [protected] from last 3 months at least please its urgent
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                        R
                        rajendrasingh84gmail
                        from Mumbai, Maharashtra
                        Jun 10, 2017
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                        Address: Bhopal, Madhya Pradesh, 462021
                        Website: www.bsnl.co.in

                        I have given a written application for disconnection of my phone on 24th may 2017. But even after 17 days it is not disconnected. A bill has been generated on 2nd june 2017. I have sent an email to [protected]@bsnl.co.in but no reply. Such a poor company bsnl is. They can not provide you satisfactory service and even if you want to say them bye bye they are capable enough to disconnect a connection. When your line is not working they can't fix it and when you tell them to cut the line still they can't do it. Use less company with use less employees.

                        Regards
                        Mob: [protected]
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          seshukatta
                          from Hyderabad, Telangana
                          Jun 10, 2017
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                          Address: Hyderabad, Andhra Pradesh, 500046
                          Website: www. paytm .com

                          I have recharged my bsnl nestam plan with 110 and 30 rupees in different days through paytm. I did not get recharge balance but money was deducted. I am attaching details of orders please correct the complaints.

                          Payment of rs. 110 received by paytm! Your order no is[protected]
                          6:36 pm, jun 01 2017
                          And
                          Payment of rs. 30 received by paytm! Your order no is[protected]
                          10:50 pm, jun 03 2017
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            SoorajSuresh007
                            from Bidar, Karnataka
                            Jun 10, 2017
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                            Address: 691583
                            Website: TRAI

                            I am using bsnl 3g internet. It's showing very poor connection speed. They say that the maximum speed is 500 kbps, but i am getting very low speed about average 20-60 kbps. I have already informed many time on there customer complaint helpline. But there is any progress on the speed it is same as before. Please do something. I have recharged about rs 333. But i can't use it. Plz do something. The bsnl customer care is very bad. Responce and problems clearing is not good
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Hridip Kalita
                              from Tinsukia, Assam
                              Jun 10, 2017
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                              Address: Nalbari, Assam, 781335
                              Website: bsnl

                              By mistake i have activated the hangama plan. So now i want to deactivate this plan. This plan is no use to me. So i requested you to deactivate my hangama plan. This plan was activated on 01/04/2017. H i have call coustomer care also many times but no use, so my kind request to u that as soon as posible deactivate my hangama plannumber [protected].
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                I
                                Internet User
                                from Bengaluru, Karnataka
                                Jun 10, 2017
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                                Address: Bangalore Rural, Karnataka, 562114
                                Website: www.bsnl.in

                                The BSNL EVDO Internet service went down on 7th June 2017 @ around 3 PM in Hoskote, Bangalore.
                                Since then i've complained about the issue with the Hoskote CSC and also with Bangalore CSC.
                                The response from them are very terrible.
                                They just say its a server problem, and there are not aware when its going to get fixed. And ask to wait until they fix at their wish! That's it.
                                And today is the 3rd day; not yet resolved the issue.
                                Please fix it asap.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  arunabhdutta
                                  from Gurgaon, Haryana
                                  Jun 9, 2017
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                                  Address: New Delhi, Delhi, 110085

                                  I have lost my mobile hand set of Microsoft company which i was useing for no - [protected] BSNL pre paid. on 8th june 2017 i lost that mobile hand set in Dwarka area of Delhi. As I have already registered an online FIR for the same and request you to please block the above said number so that nobody can misuse the number.
                                  kindly block the above said number and oblidge.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Sir,
                                  I had surrendered my landline telephone No.[protected] on 25/10/2016 but refund of Security Deposit against this connection is still awaited.

                                  Could you please look into the matter and have it expedited without further delay.

                                  Thanking you,
                                  Yours Sincerely,
                                  Sivadas Menon
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                                    054annu
                                    from Hyderabad, Telangana
                                    Jun 9, 2017
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                                    Address: Anantapur, Andhra Pradesh, 515001
                                    Website: www.bsnl.co.in

                                    I am a bsnl 3g prepaid user, i am getting worst speeds than 2g jam trying to complaint them but it easy not happening. If try to complaint through call they make me to wait for 30 minutes on call. And at last tried to file complaint online filled all details at the last step we proceed it show's simply error, different browsers tried so, i am requesting you sir please take a action on this and help us to file complaint online also in bsnl website.
                                    +1 photos
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Sir,

                                    Unfortunately my phone was stolen along with my sim card yesterday at around 9:30pm. My phone number is [protected]. Please kindly block my phone number as soon as possible to prevent any misuse.

                                    Benjamin LALAFAKMAWIA
                                    Chowk, Lucknow
                                    After 45 days of booking online request for new broadband connection thwey installed it nd on the very 1st day of new installed connection it suddenly stopped after 1st 3 hrs...my landline number is [protected]
                                    I am senthilkumar i have landline bsnl at villupuram.I have surrendered it2 year before but till now my deposit amount not refund.my landline no [protected]
                                    So consider this complaint and do the refund procedure as soon as possible.My mobile no [protected]
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                                      G s vatsa
                                      from Noida, Uttar Pradesh
                                      Jun 9, 2017
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                                      Address: 248001

                                      Even after repeted followups no action has been taken. Till date i have not received any satisfactory solution. I will switch to any private broadband service provider. Kindly return me my payment made for yearly broadband service. I will ant to surrender the same.

                                      Urgent solution required

                                      G s vatsa
                                      Mb [protected]
                                      Bsnl no for which complaint done..[protected]
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        Shanta Shalony Pradhan
                                        from Bhubaneshwar, Odisha
                                        Jun 9, 2017
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                                        Sim card barred

                                        Address: Khordha, Odisha, 761001
                                        Website: Outgoing Calls Barred

                                        My number is barred please help me as soon as possible. My bsnl number is [protected]. With due request i pardon you to check my number and sent me a message. It is difficult even for me to make calls outside. Only incoming is being done no outgoing calls. It is becoming difficult for me to make any calls during my emergency period. Please sort out my problem as soon as possible....
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