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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 232

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N
Narayanan Sethumadhavan
from Bengaluru, Karnataka
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Not returning back my deposit

Address:641016
Website:www.bsnl.in

I have surrendered my broadband connection[protected] during November 2016. I have given request form to accounts officer at Peelamedu Telephone Exchange to refund my deposit to my bank account. I have surrendered the landline telephone instrument with necessary adopter & sockets and got acknowledgement from them.

But till this date, I have not received back my deposit. Whenever approached, they are giving the same answer...
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I
imatarun1986
from Nashik, Maharashtra
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Sms from 655888 & other such nos.

Address:125001
Website:www.haryana.bsnl.co.in

Pls stop messages on my hissar, haryana circle mobile no [protected] & [protected] from 655888 and all such advertising or erotic or spam nos forthwith & stop recovering charges from my balance on any such sms. I dont even kno how & y these messages have started. My both these nos have been ported from j&k bsnl to haryana bsnl in year 2015(for your info & avoiding confusion please).thanks...
+1 photos
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R
Rema Singh
from Pune, Maharashtra
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Service

Address:411020
Website:Bsnl.com

Sir, i am kinkar sing work in ministry of defence but my land phone has death about 5 days on 14may and also very few days ago same had problem but technician work not properly and also have broad band internet had discount but
Every month bill pay time to time service very bad. So please khadki branch[protected], also plan change without information. But not properly work. Sound had many problem. Please do something....
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M
Mohan Kumar M Naidu
from Mahbubabad, Telangana
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Internet properly not working

Address:Bangalore, Karnataka, 560023
Website:[email protected]

My bsnl mobile no not working internet properly I using in 3g plan amount is 333 plan I complain every day bsnl customer care executives his telling every day it taken 1 hour after that the issue is solve but nearly ten days already done my problem still not cleared that customer care executives is talking with rude words it is very problem please solve the problems thanking you...
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S
surikotipalli
from Bengaluru, Karnataka
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08744-257258 - Poor working of broadband

Address:Khammam, Andhra Pradesh, 507154

My broadband connection no.[protected] has not been working for the last six months. Broadband availability is very poor despite repeated complaint booking and attending. BSNL personal expresses that the cable problem is there at our area. My bill payments are regularly and found burden on my part to pay without availing the connection facility. The complaint references are recorded and available. As on date the complaint is pending to...
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K
korikana venkatesh
from Mumbai, Maharashtra
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BSNL Hungama deactivation and refund

Address:530040
Website:www.bsnl.co.in

My telephone number is[protected]. From last three months I am getting extra bill on my telephone number stating that Hungama one time charges. With out our acceptance they activated and the bill amount also varies from month to month. I already requested to deactivate the Hungama service on[protected]. Please refund my unused and unnecessary charged amount I have paid for. I don't want any extra bill on my next telephone bill anymore....
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B
bsankpal
from Mumbai, Maharashtra
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To deactivate BSNL prepaid sim card

Address:2301022
Website:[email protected]

I lost my mobile handset alongwith my sim card at Satara. My mobile no. Was [protected] and other sim card no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is c/o. [protected]
[protected]

BALKRISHNA...
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R
RKaushal@1968
from Delhi, Delhi
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Call details of may month, 2017

Address:Solan, Himachal Pradesh, 173212

Please provide me the call details of bsnl moblle number [protected] for the month may, 2017. As i want to inquire some calls. So you are requested to send it to my email registered with you as soft copy. I will take the print. Also let me know that if i wish to block the number then but i have to do. And again want to open the same number after few days. Tell me the procedure....
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J
jitu198473
from Noida, Uttar Pradesh
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Sim reactivation

Address:Pratapgarh, Uttar Pradesh, 230204

=============================================================
Hi Sir, My mobile number +91-[protected] (using last 10 years) is not working, I would want to know that My sim is activated or not . I think my sim is also damaged so could you please tell me that my sim is activated or not, according to your info I will go for new sim for same number.
============================================================

thanks,...
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M
mayur ghelani
from Bardoli, Gujarat
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Sms charge deducted

Address:Chhindwara, Madhya Pradesh, 480002

I want sms details for my mobile number [protected] as few sms charges deducted unnessessary from my account. I want a soft copy of sms details at my email address mayur.[protected]@gmail.com
My name is mayur and this sim belongs to me only. Is it possible to get what sms sent by my number? i want call details as well both incoming and outgoing. Thank you in advance....
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S
Sivaraman Sethuraman
from Chennai, Tamil Nadu
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SMS messages not going

Address:600089

My mobile number is [protected]. I am not able to send sms from this number and get the message message sending failed. I tried changing the message service number but i am not able to open it. Pls advise as to what i need to do to send sms as i am not able to send messages and am put to lot of hardship. Not able to speak to the customer care executive to resolve the issue...
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C
CHOLAN78
from Hyderabad, Telangana
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Call history request - reg.

Sir,
Kindly send the details of call history list of all incoming & outgoing calls including sms of my bsnl prepaid sim no:[protected] from 01.12.16 to till date, where as i am working in hydrabad i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
Thanks
Palaniappan
My email...
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M
mmkaderbasha
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One time charges broadband landline

Address:614207

I have received an extra charges (One time charges) of rs 100 and rs 600 to my broadband usage. But i did not activate this one time charges last two months. Please deactivate my account from one time charges, same time deduct the said amount in future bill.

Details:

My broadband plan: bbg rural combo ul650
Landline no. :[protected]
Name: kader batcha m m

Bill no. And date:[protected]...
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S
Saurabh Keshav
from Aurangabad, Bihar
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Port my sim card from BSNL to Airtel.

Address:Kota, Rajasthan, 324005

I want to convert my sim from Bsnl to airtel. Validity of my Bsnl sim expired on[protected] on that day at about 8:20 I recharged my phone of Rs-10 n sent an SMS to 1900 for porting my sim but they didn't reply when I contacted customer service they told your account has been expired so first activate your account then you can port. They are not listening anything at all....
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S
shreyaharsh
from Indore, Madhya Pradesh
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Wrong billing and unsatisfied reply from customer care executive

Address:Gwalior, Madhya Pradesh, 474020
Website:BSNL

Sir, i am the subscriber for bsnl broadband at gwalior. Due to service exigencies i unable to deposit the bill amount on due date. My telephone was suspended after due date and i unable to get the service of bsnl. After 20 days when i deposited the due amount but data not updated by bsnl. Hence i unable to get the service after depositing the billed amount for 7 days. When i rang to customer care then customer executive named mukesh and vinay...
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M
Meka KRISHNA TEJA
from Gajuwaka, Andhra Pradesh
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Without customers permission activated hungama plan

Address:530027
Website:[email protected]

I never asked for the activation and yet they have activated the hungama plan without my consent. Now i want to deactivate the bsnl hungama plan immediately. My land line number is[protected]. And refund my money immediately. I am not fool here to accept all stupid things. I never agreed for this service. Dont play with customres. If bsnl need any donation please directly ask don't charge on us stating that this service accepted by me....
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P
Priyam Infosystems
from Gurgaon, Haryana
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Complaint regarding hard copy of invoice

Address:Jaipur, Rajasthan

Please provide the Hard copy of Invoice at our office address since we are not getting the Hard Copy of Bills from last 3months & paying the bills with penalty amount. Kindly resolve this issue ASAP. We had also given our mail id & mobile no. for E-Bill but we are neither receiving the E-Bill on E Mail ID nor on mobile no.
Kindly resolve this issue or else we have to disconnect the landline connection.

Priyam Infosystemsbr...
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S
Sushma daruka
from Jamshedpur, Jharkhand
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Hungama entertainment

Address:800016
Website:Hungama.bsnl.co.in

My bsnl no is[protected].
I hv not activated hungama entertainment programme. My bill always comes to rs 770. But this time for the month of april 2017 it is rs 1169. Please de activate hungama and take action againat this sort of harrasment to consumers. I have not asked for activation so i feel very sorry that bsnl is such a reputed company and how its name is being spoilt in todays time. I hereby request you to take strict action...
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C
Chandru Raj
from Basavana Bagevadi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline and broadband

Address:Pathanamthitta, Kerala, 689666

BSNL is charged unnecessory and unusable services unknowigly and it charges almost 1400 rupees.
I am a normal bsnl broad band user with unlimited package only cause 748 rupees monthly. But now the bill amount is almost 2500 rupees.
Once someone called in the name of advertisement from BSNL and asked for email. I firstly refuses but they told nothing will charged without usage and registration by username and password.
I...
+3 photos
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T
Tera Gaur
from Kanpur, Uttar Pradesh
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Postpaid to prepaid change

Address:Ambala, Haryana, 134003
Website:bsnl exchange, ambala city

On[protected] I have applied for change of connection with no [protected] from postpaid to prepaid. Bsnl official told me that it will be activated within an hour and they demanded frc fee 106 plus 30 rs SIM charges on the same day. But till now I didn't got my SIM functional. They forced me to travel for bsnl office on daily basis. Doing all these I wasted lots of time and money. Because of these people I have to travel more than 70 km on...
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