Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir
I am using bsnl both service landline and broad band. Pritampuri manpur west rampur road haldwani. But whenever there was a connectivity problem. Or wire is broken. I always complaint to our near by complaint office and they register our complaint. But the lineman sankar who was very rude never do his work in time and last time he solved the problem in four days. After so many complaint made aganist him. Then he does his work.. But now when we call him he cut our phone call and feed my number in blacklist. And i am unabel to call him back.
Sir we are paying our bill every month in time which is fixed but why we are getting such type of service. Sir its big request to you that please take an against the line man sankar who is very irresponsible towards his duty.. He always do same thing. And talk very rudely...
Plz sir take some action.

From
Deepak rana
Pritampuri manpur west rampur road haldwani

During online bill payment of my BSNL landline no[protected] amount deducted two times from my Fedaral bank account. During online bill payment there was an error payment was not successful then I refreshed and then payment. Was successful but later I found in my bank statement that amount was deducted two times I.e.831 two times from my account. Kindly look into the matter and reimburse me ₹831 asap.i did online payment on 25.05.2017 .please mail me further communication on my email id cs.[protected]@gmail.com

I am bsnl prepaid customer I haved activate 3G Data on 14th may 2017, subscribe this offer amount rs. 303 per day 3G data validity 90 days
I used this offer 14th may 2017 on up to date very Very worst data speed
I am already telling bsnl customers care that problem but properly not answer our side
Complaints the bsnl customers care number 1503 dialing every day customer care rejected my calls
I disappointed me our team

Reference: customer id :[protected], account number:[protected], phone number:[protected].
Dear sir / madam,
Kindly deactivate hungama packages for the landline number[protected]. Wehave charged rs.1548.87 inthe monthly bill no.[protected] dt.06/05/2017 for hungama plan which we didn't subscribe for it. We received a call from bsnl on 27/01/2017 indicating the plans of hungama and also they have taken my mail-id and mobile number and asked to go through those plan in the hungama-bsnl site.
I would like toinform that this service ia activated without my knowledge and consent. Kindly deactivate of all the bsnl hungama service immediately from our landline number[protected].
I don't want to recive any extra charges for next month and also make the reduction in the next month bill.

Sir,
The bill receipt that usually comes by 17th or 18th of every month came late this month (around 23rd or 24th) but since i pay the bill online the receipt itself was not any problem, so i paid the bill well before due date, but when the bill did come my brother filled it again and it was submitted twice. I'd like you to look into the matter and reimburse me the sum as soon as possible, I've attached both the paid receipts with this note.

Dear sir,
me dpmu moradabad kanth road 45 madhubani se ho .sie me health department se ho mere office ka net bsnl ka ha . jo bar bar kat jata ha 1 din me lagbhag 20 bar kat jata . bsnl office call karne par bol dete hain ki abhi sahi karane bhej rahe hain . but na to koi aata ha or na hi hamari prblm par dhyan diya jata ha .sir mere office ka net sahi karane ka kast karein .

thanks sir

My bsnl no. [protected] last 2 months I have paid un aspceted Bill's bzc I can't call properly for my no. Why they should b au actable Bill in my number so please I requested to you please solve my problem in related my monthly bill . And reply me when my complaint is solved than col me on my Number [protected] . Yours sincerely. I have thankfull to you

I am a BSNL subscriber and I am just tired of spam message sent everyday from BP-659000, BP-655678, BP-652000 and BP-654000 even though my number is registered for full DND.

Sample SMS received (1): Hi 888xxxxxxx please call me 52000502

(2) Earn Rs. 40000/- per month by sitting in home, hurry up ! Only limited seats available SEND J3 TO 59000

(3) Ab smartphone aur Rs 1000 ka recharge payiye. Nitish Kumar kis state ke chief minister hain. A Bihar B Delhi. SMS win A or win B to 55678. Eg Win A

(4) another sms tricking to call 54000303

Dear BSNL, although we all know you are very hungry to make money in partnership with those bulk SMS senders playing crore rupees game yet we expect you to Respect the registration in Full DND category and stop sending spam.

I further advice everyone to not respond these SMS or call any of those numbers.

These are premium services with hefty subscription charges and it will result into balance deduction drastically and subscription to these unwanted services.

It is next to impossible to get rid of those subscriptions and the only option left is to port your number to another service provider. Imagine the trouble !!!

An effort to call to 1909 and sms to 1909
to register complaint was just turned into a waste of my precious time.

Respected sir/madam

I have been using bsnl broadband. My bsnl landline number is[protected]. I want to complain regarding that no as we have not used the hungama music on demand, hungama movies on demand, hungama games on demand service and also unaware of activation of that service. As we have received the bill of last few months than we came to know that the demand on services is being activated and the charges has been levied on us.

So please i request you to de-activate these demand on service as soon as possible and try revert back the charges if possible

Waiting for your prompt reply at earliest and hope that it would be de-activated as soon as possible

Regards
Mathew varghese
Chamakkalatthil house
Edathua p o, alappuzha dist.
Kerala -689573

My land no. Is[protected]. Please deactivate bsnl hungama movies, music and games. They send without my permission. Kindly do the needful. And refund my amount for past 2 months paid towards hungama.com.. Or otherwise i will court of law.
Thanking you sir

J. Prabhakar
Advocate,
5-853
M. G. Street,
Srikalahasti-517644
Chittoor dist (A. P.)

My bsnl prepaid mobile number has been debited rs 56/, leaving only rs 0.018 in the account, in the name of caller tunes on 15/16th may'17, without any request and also no tunes have been provided. This indicates an ongoing fraud through bsnl mobile network. I have shared this info on facebook also. Please take necessary action. I had to recharge the account with rs 220/ because frequent irritating reminder smss else i had no intention of recharging.

I would like request to you kindly check the following prepaid telephone numbers which i was taken from your trichur pooram festval stall.
But the number still not activated let me know why it is happening.
When we checking through customer care they don't know anything about the status.
The number are as follows
[protected]
[protected]
[protected]
So kindly check and do the needful to use the particular numbers for our purpose.
Appu venugopal
[protected]

The above no[protected], not working propertly. Heavy noices are coming and as well lot of cross talks. I cud not use the at all. Repeated complaints has been made. Especially the 2nd alternate line on the same no is dead for years. I happened to discontinue the other one[protected] for the poor voice and as well data. Is there any competitent people to rectify or you want me to discontinue the connection. I am unnecessarily paying for a systems which is not working at all.

My landline no is [protected]. Chombalaexchange kerala circle. I registered the complaint. The officials not ready to hear my complaint. My location is no mobile range zone. So iam very much disturbed. Daily iam contacting the officer at chombala exchange. They are not making any initiative to end my problem. Always giving reply that it will be sort out within 2days. After lodging the complaint they are not ready even to look at the location. Pls do the needfull

Sir/ Madam,
I made a request to M/S Hungama for the deactivation of hungama plan immediately as it was activated without my consent and never used. However, the charges for the said plan are being added in the bill issued by BSNL. I contacted the bsnl office at Pantnagar for the deactivation and correction of bill but the officer refused to receive the complaint.
I again request you to kindly deactivate the plan and correct the bill so that payment could be made.
D. K. DIWAKAR

On 20th may 2017 i called up customer care regarding offers of data plans, the customer care executive suggested me a plan of rs. 333 which gives 3 gb data everyday for 3 months and i was told to activate it by sending the msg to activate and i should be having the minimum main balance of rs.333. So i recharged my mobile. Then i tried to activate by sending the msg but i m getting the reply "subsription unsuccessful kindly call customer care" i called the customer care and explained the executive told me the format of sending the msg which i was told earlier by the previous executive and which i did typed the same and the call disconnected. I tried resending several times but in vain, i again called customer care n spoke with the executive he told me remove sim card and insert after some time and try and disconnected, i tried the same but no use i m still getting "subscription unsuccessful kindly call cust care". After getting tired of calling cust care and trying whole day. I tried again on 21st i called cust care an executive again repeated the same and told me to do the same as previous, i told him i ve tried all i have said but still i couldn't then the executive said it's the only procedure to activate the plan by msging so i told him i couldn't the he said he coins do anything abt the issue i told connect my call to ur senior authority so i can can talk to em then he said ok then kept me waiting for 15 mins and then the call gets disconnected automatically. Then again i called the customer care and the executive named "monish" took my call and i told him the same then he ignorantly denied to solve the issue even though i told him to connect my call to his senior authority he disconnected the call. So basically no one taking responsibility to solve the issue. It's so much mental stress and ordeal to deal with such people who are so ignorant, irresponsible wasting our time and money.

Lost mobile number - [protected]
Lost date - 17/05/2017
Lost palace - delhi ncr
Available mobile number - [protected]

Sim address-:
Name - mohd. Asif tyagi
Father's name - mohd. Hashim
Village + post - baheri
Disttrict - muzaffarnagar
State - uttar pradesh
Pin number -251202

Dear sir,
I want lost number is deactivate.
Plz.
You help me

Asif tyagi

I am continuously suffering from call drop & cross connection. I have complaint against this in BSNL customer care but there is no any improvement done from their side. Problem is as it was be.
We have to call a person at least three or four times to complete our full message. BSNL never give me any refund for the call drop while TRAI had announced that every telecom company had to pay 1 Rs for a call drop and max.

Please deactivate hungama movies, music & games for BSNL broadband no [protected].we did not activate any of these please deactivate all these .
Name Hari Anil Kumar, customer ID [protected], Account no [protected],
customer type individual, Since 3 months we are paying extra amount of Rs. 489/- every month. If you can refund amount, please you are requested to refund this amount.

Dear sir

A customer care executive called me and asked me my email. He told me that if I want hangama service please go to the link in the mail and use the login id and password they have provided. But I did n't get the mail so I did n't do that.I had not completed BSNL Hungama Activation procedure and assure that I have not taken even a single trial. Now I got bill of Rs 1334 from bsnl. It is a one time chargeof hungama service from february to may 2017. This is cheating. i called bsnl cutomer care, but they said they can't do any thing. Then I called hungama care and they deactivated it. I got their mail today 20/05/2017.
Now I want my cash back. please refund or adjust my cash Rs1334.75