Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My landline no is [protected]. Chombalaexchange kerala circle. I registered the complaint. The officials not ready to hear my complaint. My location is no mobile range zone. So iam very much disturbed. Daily iam contacting the officer at chombala exchange. They are not making any initiative to end my problem. Always giving reply that it will be sort out within 2days. After lodging the complaint they are not ready even to look at the location....

Sir/ Madam,
I made a request to M/S Hungama for the deactivation of hungama plan immediately as it was activated without my consent and never used. However, the charges for the said plan are being added in the bill issued by BSNL. I contacted the bsnl office at Pantnagar for the deactivation and correction of bill but the officer refused to receive the complaint.
I again request you to kindly deactivate the plan and correct...

On 20th may 2017 i called up customer care regarding offers of data plans, the customer care executive suggested me a plan of rs. 333 which gives 3 gb data everyday for 3 months and i was told to activate it by sending the msg to activate and i should be having the minimum main balance of rs.333. So i recharged my mobile. Then i tried to activate by sending the msg but i m getting the reply "subsription unsuccessful kindly call customer care"...

Lost mobile number - [protected]
Lost date - 17/05/2017
Lost palace - delhi ncr
Available mobile number - [protected]

Sim address-:
Name - mohd. Asif tyagi
Father's name - mohd. Hashim
Village + post - baheri
Disttrict - muzaffarnagar
State - uttar pradesh
Pin number -251202

Dear sir,
I want lost number is deactivate.
Plz.
You...

I am continuously suffering from call drop & cross connection. I have complaint against this in BSNL customer care but there is no any improvement done from their side. Problem is as it was be.
We have to call a person at least three or four times to complete our full message. BSNL never give me any refund for the call drop while TRAI had announced that every telecom company had to pay 1 Rs for a call drop and max....

Please deactivate hungama movies, music & games for BSNL broadband no [protected].we did not activate any of these please deactivate all these .
Name Hari Anil Kumar, customer ID [protected], Account no [protected],
customer type individual, Since 3 months we are paying extra amount of Rs. 489/- every month. If you can refund amount, please you are requested to refund this amount....

Dear sir

A customer care executive called me and asked me my email. He told me that if I want hangama service please go to the link in the mail and use the login id and password they have provided. But I did n't get the mail so I did n't do that.I had not completed BSNL Hungama Activation procedure and assure that I have not taken even a single trial. Now I got bill of Rs 1334 from bsnl. It is a one time chargeof hungama service...

Sir i would like to deactivate the bsnl hungama plan that i had activated. I have got a huge amount as telephone bill for the month of April. I would want to discontinue the services of bsnl hungama. I am not using it now. If my complaint is not given heed, i will have to cut off my landline connection from bsnl.Kindly deactivate the plan. My landline number is[protected]. With regards Jessy George....

I surrendered my land line no.[protected] on 22.10.2016 which has been discontinued by BSNL wef 09.11.2016 and the due amount of Rs. 100.74 as on 09.11.2016 also has been paid by me on 09.02.2017. The phone was in the name of my wife Abha Kanojia. There was security deposit of Rs. 3000/- against phone No.[protected]. I made my request for refund of security deposit along with the request for surrendering phone. I received a bill No....

Sir

Sub - request for_ adjustment of amount under earlier land-line connection _ to the newly allotted number

As I faced significant diffuculty with my earlier landline number of my residence bearing number [protected] which was complained about through several calls over the last many months and without whose functioning I was paying the basic amount over all those months.
Now as a solution I was awarded...

On 10th may at the time of bill payment transaction was failed means status of bill paid was showing "not paid" but inr 914 was debited from my account.. Till now it's not credited in my account.

I am requesting for refund.

Account no : [protected]
Narration : ihdf[protected]-billdkbsnl
Cheque/ref. No. :[protected]
Date of incident : 10th may, 2017...

Sir,
I am using bsnl broad band. My bsnl ll no. Is[protected]. My complaint is that we have not used the music, movies and games on demand.. Uptill now no login has been done, not for a single time. Bill for the month of april2017 shows that all three services has been activated and corrosponding amount has been added in the bill.
Please deactivate all three facilitis on demand. As we have not demanded try to revert back...

Hi, I would like to tell you that from last 5 months I am trying to get bsnl broadband connection and for the same I am doing rounds of BSNL office, Sahara Jankipuram, Lucknow. The person in charge keeps saying you will get your connection in 5-6 days but now it has been 5 months. Even today when I go there he tells the same story that "your work will be done in 6-7 days". Please help me....

Sirs,

I've given below the mail from BSNL.HUNGAMA.COM and my mail complaining about the charges taken for not using the facility.

Please instruct the concerned department to take action to refund the amount INR 462/- immediately.

Yours sincerely
Sebastian NG
Telephone[protected]

From: "NG SEBASTIAN"
Sent: Wed, 17 May 2017 23:17:46 GMT+0530
To: "Bsnl-Hungama"br...

Dear Sir
My basic landline telephone[protected] surrenderd permanent disconnect from 1 April 2017 and all the dues have paid. But still charge me Rs 1482 on 14 May 17 and due date is 1Jun17.
So please take a appropriate action for illegal billing and save me forcing by BSNL.
Bill Ac no [protected]

Message sent by BSNL following
Dear Customer, Your Service,[protected] has been disconnected . Please...

रमेश गोपाळराव तुरक ०७११४२५५३८८
b.s.n.l. ऑफिस रामटेक येथे मी फोन बंद करण्या साठी आणि ब्रोड ब्यांड कनेक्शन बंद करण्या बाबद मी निवेदन दिले तरीही पण माझे कनेक्शन बंद झालेले नाही...

The worst quality of customer service both at the call center and the customer care office
11 calls in 2 days, 4 abrupt call disconnects, 2 wrong q transfers, 2 wrong information purposefully done. Do they even care about their customers?
The issue - my 3g sim is a dongle sim (128kb) and it works only in dongle and does not get recognized in any 2g, 3g, or 4g mobile phone. I had made a data recharge of rs78 (2gb for 5 days)...

I lost my mobile handset along with my sim card at gwalior. My mobile no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. is [protected].

Attachment enclosed herewith FIR copy and Aadhar card

Kindly...

I want to deactivate the bsnl hungama plan as soon as possible. Please do it immediately. I have complain to local branch for deactivation of hungama.com they simply gave me telephone no.[protected]. I have called this no for more than 10 times but all the executives are busy all time. Goverment company cheating us please help us. My landline number is[protected]...

Respected Sir/Mam

Amount debited but not credited in talk value
I had done BSNL online recharge (top up of Rs. 220/-) through BSNL portal. But the talkvalue has not been credited till now (17/05/2017 08:13 PM)
following Details are as below:
Transaction Remarks BSNL/IPNB[protected]/[protected]/Bsnl rech
Mobile No [protected]

please check and confirm then after Recharge or Refund...