Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 236

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
face book
from Ernakulam, Kerala
Report
Copy

Land phone not working in 11 day

Address:Kollam, Kerala, 691557
Website:bsnl

Dear sir,
My name is james george. This letter writing t o this bsnl land linenot working in 11 days, my land line no.0474.2403730 kerala kollam vattikkavala tele phone exchange this comp, no.[protected]/[protected]. This phone complent many time to tele phone exchange. Thistele phone exange is this problem has not complieted. Pls help me and any action to telephone exchange.
Compliant telephone. No 0474.2403730
Name....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RajatTarat
from Saiha, Mizoram
Report
Copy

One time top up charge - why

Address:793004

Dr. Rajat kanti tarat, m. Sc[agri], ph. D ‘rupayan’, east laban road
Mobile :[protected] shillong – 793 004, ek hills
E-mail id : [protected]@gmail.com meghalaya

To
The accounts officer [tr],
Office of the gmtd, bsnl
Shillong

Sub : excess billing of my landline/broadband bill
[bill no.[protected] dtd.07-apr-2017]

Ref : i] tele. No. 2226777 / cust....
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
Address:560062
Website:www.bsnl.co.in

I surrendered my Tele No[protected] in July 16. On surrendering I filled up a form regarding along with the letter addressing the same. I am still receiving the bills. On contacting the customer care they have no clue whatsoever and even the inquiry department at BSNL Jayanagar is not doing anything. All I am hearing is that it will done. This is really frustrating and such a pathetic service. This is how the country's telephone service...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
sparksurabhi
from Palghat, Kerala
Report
Copy

Top up not credited as advertised

Address:679103

BSNL had recently advertised that for top up of value Rs.150/- full talk time will be available on all Sundays till end of May. Accordingly, I made on line top up on last Sunday (9th April 2017) for Rs.150/- for my mobile no. [protected] and I got talk time of only Rs.127/-. Will you please look into the matter and make sure to get the remaining talk time credited to my account?
Thanks.
Karuna Krishnaprasad....
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
S
Santosh Dhanke
from Mumbai, Maharashtra
Report
Copy

Bsnl leased line not working

Address:Thane, Maharashtra, 421301

Respected sir, i santosh j dhanke having jtbs railway ticket ghar using bsnl leaseline, since 24/2/17 leaseline completely not working. I made complaint to linemen, mdf, sde office and also to gm bsnl kalyan but there are no proper response, yet service down. I request them to suggest another option if lease line unable to start, pls do the needfull...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
Address:686578

I have sent the SIM to India from Newzealand in order to activate roaming since my no is connected with my financial things but unfortunately the sim is not reached it so I wonder how can I get duplicate sim for the same no.
My mail id is [protected]@gmail.com whether can I authorise some one to do for me I am expecting the solution for it please help me
Thank you w...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
SarmaSrasst Chno
from Gajuwaka, Andhra Pradesh
Report
Copy

Broadband not working.

Address:Visakhapatnam, Andhra Pradesh, 531173

In spite of repeated requests and online submission, the BSNL officials miserably failed to discharge their legitimate duties. If this problem occurs other than Govt agency, certainly they would have attended in time and asked feedback. But unfortunately, BSNL is Govt agency with secured salaried employees. They wont bother about peoples grievances.
Pl check my online complaint Registered Docket No: APR/CO/2017/1442.
For the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kannann kannann
from Chennai, Tamil Nadu
Report
Copy

I need to activate incoming & outgoing calls also sms

Address:641603

Please activate incoming, outgoing & sms for my mobile number : [protected].i was made my pending pyments just today morning for last two month.please activate all the activities like out going incoming and sms.when will you have to activate the same.please activate urgently.
I want to activate within today.you please activate the same within today.
Thanks n regards
Kannann....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ađî_
from Mundi, Madhya Pradesh
Report
Copy

Bills coming after disconnection

Address:462023

On 9th January 2017 i had filed a report to diconnect my broadband and landline connection but even now i am getting bills for payment.I had visited the main bsnl office in bhopal for this issue on 3rd feb.they told me that only broadband was disconnected and i was receiving my landline bill.they requested me to again file a complaint for disconnection and having no other option i filed another complaint on 3rd feb.later they disconnected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rijesh Richards Calicut
from Bengaluru, Karnataka
Report
Copy

Top up but failure

Address:Kozhikode, Kerala, 673601

Sir/mam,
My mobile number is [protected].I recharged yesterday[protected] for Rs 50 through SBI bank account but paiment didn't received yet, so kindly help me .I have written the message details from SBI bank below.

Thank you for using State Bank Internet banking. Your Transaction Ref No IHD8077976 for Rs.50 on 11-APR-17 21:38


Your faithfully
Shoba Richards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saswati Choudhury
from Delhi, Delhi
Report
Copy

Overbilling of landline and mobile

Address:781006
Website:BSNL

Dear Sir/Madam

I have paid my bsnl bills on 2nd march 2017 for landline no[protected] and also GSM mobile 9435also 409880.
The amount paid were Rs.292 and Rs.527, the amount was paid from my sbi account directly through net on 2nd March 2017

Now my new bill is showing that my new bill for landline Bill Number & Date[protected]APR-2017 and Bill Period 01-MAR[protected]MAR-2017 is Previous Balance 303.1...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dost tyagi
from Delhi, Delhi
Report
Copy

Broadband speed commitment

Address:Ghaziabad, Uttar Pradesh, 201001
Website:bsnl.co.in

I was told by customer care center that broadband connection will be activated within seven days.Technician visited home, charged extra for broadband wire and connected the same to modem, and told broadband is activated for use, but did not checked in practical, and bsnl claimed to provide 2mbps speed for new connection, plan BB249. It's been a week now, 250kbps maximum speed is being provided, yet. See, the supervision nd management of BSNL...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohan Sasi
from Palakollu, Andhra Pradesh
Report
Copy

We can't bear the amount of hungama package

Address:Vizianagaram, Andhra Pradesh
Website:bsnl hungama

Sir, my name is naga prasad. On feb 23rd, i have got advertise about hungama. We called customer care we said to deactivate but he did not. We did not use it one time also because we thought it was deactivated. You can check our activity for proof. We were given a bill of rs.1226 that we can't bear. So, please deactivate the whole package of bsnl hungama, deduct the extra amount from our bill. We hope you are kind towards us.
Thank...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SAITB
from Vijayawada, Andhra Pradesh
Report
Copy

Refund Due

Address:Jaipur, Rajasthan, 302005

Hi,

I have raised cancellation of my FTTH connection with landline#[protected] and duely submitted my devices and a/c details. I am yet to get the refund despite it being past the promised date. Can you kindly update me on the status and ensure the due refund.

Post that I got a call requesting me to submit the device. I confirmed that they have been submitted and had the concerned person confirm it. Post that...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Ranchi, Jharkhand, 834001
Website:bsnl.co.inoeda

1. Got my internet discontinued, in beginning of march'17 ( for reason of superfluous billing) against phone number [protected].
2. In bill number[protected] Dated 7.4.2017, superfluous charge has been levied for HUNGAMA MUSIC, GAMES & Movies, which are net-based activities.
3. I had requested earlier too to STOP HUNGAMA Services, but BSNL Office Ranchi did not respond.
It can be varified that WITHOUT USE I HAD TO PAY...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
ishitamathur7
from Delhi, Delhi
Report
Copy

Disconnect Landline

Address:Ajmer, Rajasthan, 305001

I want to disconnect my land-line connection[protected] in the name of Mahesh Chandra Mathur, Topdara Ajmer.
I am no longer using this number and want it to be disconnected immediately.
It is not being used much by me since 10 years.

BSNL ID : [protected]
For any further queries, please contact :
Mahesh Chandra Mathur
+91-[protected]
or[protected]
or email at : [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cityjewellers
from Aizawl, Mizoram
Report
Copy

Deactivate

Address:Khordha, Odisha, 751016

I want to deactivate bsnl hungma plan. one day a person called me and asked about my mail id and mob no. after that when the bill came i found excess 500/-charged extra excluding my plan.when i enquiry they said u have been activated bsnl hungama plan. this is very bad. i don't want to continue this bsnl hungama plan. pls stop such type of problem.
thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
ThiruNan
from Bengaluru, Karnataka
Report
Copy

Delivered low quality and different shoe then what i ordered

Address:560076
Website:buykartshop.com

I have order Nike shoes of 8 no. of orange color from 11 march 2017, And they have send me the shoes of duplicate Adidas company and in low quality, i pay 1100 for that shoes and when i open the its color is blue and yellow my product details is-

Product Name: Stylish Sports Running Shoes
Order# - BKS8423
TRACKING # - PGNC[protected]
ORDER DATE - 18TH MARCH, 2017.
CONTACT# - [protected]
COMPLAINT...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaytara
Report
Copy

Wrong Name/Billing Address

Address:641109

I am a new subscriber to BSNL's FTTH landline broadband service in Coimbatore, TamilNadu, India.

I have just received the first bill from BSNL online and the following problems have to be corrected :

1) My name as per PAN card is Amrith(surname), Jairam (first name). But first bill from BSNL shows my name as Amrith Jayaram. I want to get it corrected to Jairam Amrith .

My billing address is incorrect/incomplete....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hansrajmeena967
from Sirsa, Haryana
Report
Copy

Network issue in triton mall (D'mart india ltd)

Address:Jaipur, Rajasthan, 303702

Dear bsnl team,

I appreciate your quick action on telephonic complete but i am not happy with this network, because dmart store is in basement of triton mall and total dmart staff is approx 150 peoples and 5k to 6k customers also comes on daily basis in dmart.

So you can guess how many people use bsnl network, and i do not want any loss of bsnl because i am big fan of bsnl (Total 13 bsnl connection in my family).br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy