Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir/ Madam,

My name is Akash, we have BSNL landline[protected], we have taken 1 year back BSNL FTTH connection first 3 month my net connection was up was 5 days month and still we paid full amount. now it like BSNL is least bother about customer service. I have sent 100s mail but so far no right action or reply or permanent. BSNL claiming upto 1 mbps but it is only 3 kbps or 6 kbps.

We paid monthly amount that time to time but no commitment from BSNL that our line will be up and running - once in moon downtime is ok or we understand but once in moon our internet is up and running. kindly help us and kindly advice.

Sir,
My transaction on 27/04/2017 bsnl online rechage are incomplete. Iget result unable to process. Recharged mobile no is [protected] recharged amount is 339 rupees. But the amount is debited from my bank account. Please check the transaction. Sir i have no proof because idont know the complaint procedure. Sir please check the details and credited to my bsnl no [protected].

I lost my mobile on 16th April 2017 it was ringing whenever we called. But then it got switched off after a day. Since yesterday it has started ringing again. Imei no. Is [protected]. My phone no. [protected]. Can u please track my phone. I have given a police complaint also. I don't want my sim blocked rather I would like my phone to be traced. Willnu be able to give me the exact location?

Date of the incident 26/04/17 i activated caller tune but it doesn't came what i wanted it was some other old faltu song so i deactivated that caller tune by unsuscribing it so its your mistake u dint gave what song i wanted so my humble request to u that u should give me back my balance of Rs 78 or else i m changing my sim from any other and one more thing i[censored]all cant provide with the correct song plz stop gvng ths rong daily havy messages about songs .my mobile (mobile num [protected])

I want to deactivate bsnl hungama movies, games etc. From plan. From the last 4 months i am paying rupees 250 per month.
Immediately deactivate this facility and please give me my last four months money.
I have not activate this service then how the company has started it without taking my permission.
Landline no. [protected]
M [protected]
Name ladkat sham ashok

I have surrendered my land line phone no[protected] at sirpurkaghaznagar
Telephone exchange, dist. Adilabad, telengana state, on 12/07/2016. But even after nine months and even after two reminders, bsnl has not refunded my security amount.
Through this reminder i once again request bsnl authorities to kindly refund my
Ecurity amount at the earliest

With regards
D. T. Choudhari
Cell no. - [protected]

I purchased a new sim (No:[protected]) at tirumala bsnl office on 190417
At about 11am. (Date unsure 18th /19th, but all the rest dtls perfect), with a written application, photos, and my aadhaar card no;:[protected]. This free sim is exclusively used by one of my casual friends after the loss of cellphone and other valuables. This friend, who goes by the title of s s karmayogi, helped in procuring my duplicate aadhaar by getting a xerox from
Link busstand pac wherein i had taken a locker. Please block this sim as i will be liable for his use n abuse.

Yesterday 23.04.2017, i had subscribed for stv combo 339 from my bsnl mobile [protected] using the *124# option. My stv combo recharge was successful, but for the same stv bsnl has debited my mobile balance 2 times once at 9.20 hrs and again at 9.22 hrs. I called bsnl customer care and the customer service executive directed me to approach nearest customer service point. I approzched palladam customer service centre with this issue and they expressed their inability to refund the amount debited from my mobile balance. Kindly arrange for reversal of the mobile balance from my account and oblige.
Santhoshkumar nair

I have taken a new Telephone connection of BSNL land line with Broad Band facility at my residence SA 16/9, P-5, Shiv Nagar Colony, Chakvihi in Jan 2017. I regret to intimate you during last four months I did not receive even a single Telephone bill and owing that I have to pay undue late fee. It is not out of place to mention here that this Utility bill is treated as authentic documents in support of Residence proof. Please arrange to provide all previous bills for my record and also write off my late payment fee.Please also update my mail ID.
My phone number[protected]
Account No [protected]
Mail ID virendra.[protected]@ymail.com

With Thanks
V K srivastava.

Dear sir,
Ref: cpgrams reference no. Dotel/e/2017/07798. (Please refer)
Fact:
Broadband service is highly disturb in my hometown even in nearby region. Though the service is irregular, bsnl is regularly raising bill without any rebate and collecting the same.
Issue:
Upon receipt of redressal from the above said department, i noticed that in point no. 1, bsnl is accepting there is irregularity in service in the some mentioned region. And also mentioned in point no. 2 condition for rebate, if a person wants to claim any rebate then he/she should give the same in an application.
Concern:
If the irregularity is not person specific instead they are expecting written application from each and every consumer solely. Why? If there is area specific irregularity from the company side.
As per my opinion/request the same rebate should be given suo moto if there is no any mala fide intention of the company.

Thanks in advance

Everyday i am getting promotion calls/sms, unsolicited calls and sms on my number [protected] even though i have registered for DND.
I keep getting 5-6 unsolicited calls every day also i get 3-4 unsolicited smses

Some of the promotion/unsolicited calls i got are from:
Date: 24 April 2017 at 11:21 am from [protected]. They wanted me to buy Idea sim.

I got unsolicited sms from
Date: 23 April 2017 at 8:17 pm from [protected] - Work online and earn money

Sir
I m Rajavellu GK having BSNL land line connection in my house and my land line no is [protected].
In my telephone bill my residence address is not full as I need the full address for giving the BSNL bill as a residence proof for my passport application
My full resident address is
GK Rajavellu, 198H, 20 th street
Kesavapuram, Minjur, ponneri TK,
Tiruvallur District. 601203
So I want the address to be updated as I have mentioned above.
So pl help me in sortingout these problems, I will be waiting for your help in the form of solution for my problems

Thanking you
GK Rajavellu

I am bsnl broadband user from Sarang, Tal-Dapoli, Dist-Ratnagiri, Maharashtra. Since 16th April'17 the internet connection is down and no one has come to have a look yet. This problem occurs every month. We have made a written complaint also. We people have to pay bill on time to time without any prior internet facility. When this problem gonna end. Request to resolve the issue asap.
Thanks.

Sir, i am able joseph from kerala state kannur district. Nunder the telephone exchange vellade. My number is [protected].. My brodband internet connection got complaint on two weeks ago.. I made many complaint for this to the exchange je also the main exchange alakode too.. But nobody came to solve the problem.. Is it the service you are providing soo bad on you... Hope you will help me.. Otherwise i am leaving your service also i won't prefer it for anyone... Very bad service.. The telephone exchange people also so irresponsible.. Please do something for me..
Hopefully
Able joseph
[protected]

Dear Sir,

g s mentioned above in my place Udane, Puttur TQ having one BSNL Mobile tower from fast few ears but it is not usable in surrounding village area due to very poor signal. It is located in Mangalore -Bangalore NH Road and it is very wast tower. So many villages depends this tower for mobile and wheel phone but people are moving to other network due to this tower poor signal range as well as any power failure happen nobody strat the DG so full day no network, .Any emergeny happning in near village that time it is very difficult to call vehicle for hospitalization. I have in my home none land line, one wheel phone and three mobile phone having BSNL sim but all are not working due to poor signal of this tower .My home located within 1.5 km from this tower but no proper range.Now i am thinking about changing other network due to this problem, Please take this issue seriously and resolve issue and save government network usage by people.Please take action .

I hope u you will do the needful.

Regards
Praveen
Mob:[protected]

I didnt activate any of the hungama plans... But it was activated.. My bill was extra 300 due to activation of this service,, so you have to deactivate the service as soon possibe.. You have to stop this service permanently without any sort of delay,, make it as soon as possible... This service was activated past this month,, my number is [protected],, even i didnt use that service so you have to refund the back..

My landline number is 033_22832349. It has not been working for about 2-3 weeks. We have raised several complaints through customer care and on the BSNL website. But there has been no response yet from them. Our broadband connection is also not working. The number is subscribed to Calcutta telephone Exchange. Please help in sorting the issue our on an urgent basis

Bsnl are fraud from past 6 months i am having problem with speed and ping they dont know about ping there highest technician does not know english and what is ping they automatically resolve complains without actually resolving it
Number on which problem is[protected]
They say within 2 days they will solve but they dont
Customer care does not know english at all they speak like they r ###### and not educated they dont know anything about computers
I need my money back with compensation

Hello, In from..Circle : Odisha. Dist: Bargarh. Block: Barpali (768029) We have no 3G reception since past two days. 2G works but it won't connect to the internet. When 3G works, it works rather well but the speed is poor even when the bandwidth isn't clogged. That's because we still have the old outdated UMTS 7 mbps bts. An upgrade to HSPA+ (14.4 - 21.6 mbps) bts would be an welcome, as there are many students in here rely on BSNL 3G because it's quite cheap compared to others. I went to the local BSNL office but they're reluctant to help. They're very incompetent. Please look into it and fix the network issues.

Dear Sir,

This is to inform you that i have applied for a BSNL land line connection on August 2016. But i didnt get the connection till date. When i gave the application, company informed me that they will give the connection within one week and i have also paid sum of Rs.500/-.

Please help me in this case.

Name - Ashok Kumar
Phone no: 2597473

Contact Details:-
ASHOK KUMAR
KAMAL NAGAR
BANTALAB
JAMMU - 181123
Ph:-[protected]
email id: [protected]@rbi.org.in