Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 239

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
KAnupam
from Patna, Bihar
Report
Copy

Lost my Phone Samsung Galaxy J5

Address:Patna, Bihar, 800011
Website:BSNL

I lost my phone in the local train from Arrah at around 8:00 PM today when i was returning from my office SBI arrah branch. Someone probably stole it
The phone was golden cover samsung galaxy j5 with golden coloured flipcover in it with a BSNL Sim inside numbered : [protected]
The phone is bought with the name Anupam
i will submit the required documents in the nearest BSNL office next working day
I request you to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mansoor.Shaik
from Devarkonda, Telangana
Report
Copy

Sim lost-do block my number of 8712862205

Address:YSR, Andhra Pradesh, 516360

My self:
Shaik. Mansoor basha
Dob:[protected]
Contact no to be blocked:[protected]
Aadhar no:[protected]
As i lost my bsnl sim with a number [protected], i want to block it and again wanted to provide me a sim with the same number.
So kindly do block thenumber and provide me a new sim with the same number at the earliest
Thank you,
Yours faithfully:
Shaik. Mansoor basha...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumar Amrit Raj
from Mumbai, Maharashtra
Report
Copy

Landline dead- 033-25380506

Address:700129
Website:selfcare.bsnl.co.in

Help me please[protected]
is completely dead over past more than 15 days, have registered complaints online, have called customer service team several times. No help. Either i get an invalid number to call at or an invalid email id's to email to ?????? WHat is happening. Our Prime Minister talks about DIGITAL INDIA, as such I have registered my complaint online on the self care portal. Still to no avail I cannot run around with this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manjit789
from Nagpur, Maharashtra
Report
Copy

BSNL Landline No. 712-2571346 not working for many days

Address:Nagpur, Maharashtra

The said Landline No. is not working for many days. It is disheartening to point out that I have already submitted the complaint few days back but nobody has come to my house (to attend the complaint) so far. We are not able to understand as to why the complaint is not being attended by your official. You are requested to attend the complaint immediately.

Ram Sagar Choudhary
179, K.T. Nagar
Katol Road
...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kanthalu Mohanrao
from Kottapalli, Telangana
Report
Copy

Net data not worked

Address:Krishna, Andhra Pradesh, 521175

My Name is K.K.Mohanrao
My Lane line no. [protected]

Today I have not able to connect data and filling error is coming. Your data speed is decline pl re charge. . My connection is unlimited how data is expiry. Also previously data also very slow in past 5 months . I have Somani times informed to near BSNL office jpt . Still not solved. Pl clear early as possible.
I awaiting your reply.

Regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
L P CHAUDHARY
from Kolkata, West Bengal
Report
Copy

Refund of Deposit against Surrender

Address:Kolkata, West Bengal, 700072

I was using BSNL ph no [protected] since a long time but due to severe fault I surrendered the phone and I have some outstanding with company on account of Security Deposit I want to Donate that amount if company paid me After my repeated reminders and repeated complain matter is pending
Security is due against ph no [protected] surrendered by me, .If possible allow interest also because if a Subscriber not paid in time BSNL charge...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Josephsafilguda
from Hyderabad, Telangana
Report
Copy

Wrong disconnection

Address:500047
Website:BSNL

I have registered with bsnl portal and downloaded their app through which i made a payment of rs.1405 - as shown pending towards my landline bill. Receipt no. Fcdr[protected] was sent by them and the amount was deducted from my bank. At present bsnl is claiming that payment is still pending and they had disconnected my out going. My several visits to their office turned futile. This shows the poor knowledge & negligence of the staff controlling...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Affan Amin
from Tezpur, Assam
Report
Copy

Poor Broadband Connectivity

Address:Kamrup Metropolitan, Assam, 781003

Dear BSNL, Lately my Broadband connection has been giving me a lot of trouble, there is hradly any time when i can use the internet. Connection hardly stays for seconds and then i see no internet connection. this is very irritating and it happens everyday. i really wish this doesnt happen. my bsnl number is 2661322. please solve this problem soon. as we pay the bill every month but dont get satisfactory results. thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
Kanyaluri
from Mumbai, Maharashtra
Report
Copy

Amount debited in my account but not received any data from bsnl

Address:Chittoor, Andhra Pradesh, 517583

Sir,
On Feb 24th thru BSNL portal I recharged for 339 (337) debited in my account but its not debited again ... till now i waited for that amount . Can u please resolve my problem My number is "[protected]" .

I mailed thru help desk also the problem was not solved at least they didn't reply to my mail itself .

How long I must wait for my amount to be credit (337/-)

Thanks & Regards, br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pawan Bharadwaj
from Lucknow, Uttar Pradesh
Report
Copy

Deductions not confirmed by sms

Address:Ajmer, Rajasthan, 305001

My bsnl no. was holding around 450 rs. balance. As I was eager to activate latest 339 unlimited plan on my [protected] bsnl no. So I used *123# ussd menu to activate it. I do all properly but I was opt out with an error message 'nok' without sending me confirmation of 294 deduction for plan 339 activated. I tried again after topuped my balance to 470 plus. It was shocking for me that I was again deducted 294 rs. without confirming deduction...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
M
mayurbakale
from Mumbai, Maharashtra
Report
Copy

Not Disconnecting Landline Service even after request

Address:Thane, Maharashtra, 421301
Website:www.bsnl.co.in

The request for disconnection was made and accepted on[protected]. The disconnection should have been made in January as conveyed by BSNL. They have not disconnected the landline service till now in March and the service charge of Rs 272 is still deducted from our account as ECS monthly. After calling the helpdesk number [protected], they said that the disconnection cannot be made from their side on customer care phone number neither they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
H2e
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill paid but receipt not issued

Address:Kolkata, West Bengal, 700075
Website:portal2.bsnl.in

Name: dr. Pritibikas haldar,
Phone no. [protected]
Bsnl account no. [protected]
Invoice no of concerned bill:[protected]

I have paid the above mentioned bill through bsnl portal using net banking through tech process gateway on 18th march, 2017 at 1347 hrs. Bsnl transaction id: fcdr[protected], net banking transaction id (Sbi) : igaazenmy4, an amount of rs. 1046 has been debited from my bank account but...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
P
praveen bhandary
from Gokak, Karnataka
Report
Copy

Bsnl prepaid number call details

Address:Udupi, Karnataka, 576111
Website:karnataka.bsnl.co.in

Sir,

My name is praveen Kumar bhandary. I want my bsnl prepaid number call details from the date 10/02/2017 to 19/03/2017.
My bsnl prepaid number is[protected].
Here I'm attaching myself identify profs. Please send me the call details to my email.
Please sir.

Thank you sir
Your faithfully,
Praveen Kumar bhandary.
Email: [protected]@gmail.com...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
from Egra, West Bengal
Report
Copy

Sim card block (mobile missing)

Address:Singrauli, Madhya Pradesh, 486888

I lost my mobile handset along with my sim card at Nagpur railway station. My mobile no. Was [protected] I want to block the sim card so that no one misuse it. Only for blocking a sim card, I request the bsnl to block my sim immediately.
My another contact mobile no. Is in mob. No.[protected]

Sarveshwar singh patel
mq.341 c ncl colony
gorbi singrauli m.p...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mani bhandari
from Kangayam, Tamil Nadu
Report
Copy

Regetting of my number

Address:Belgaum, Karnataka, +91

Dear Sirs,
Please reactivate my old and first connection of BSNL excel no. [protected]. at any cost i want this number sir. but one thing is i have ported this number to airtel postpaid . i didn't pay the bill at right time .

Currently I am using post paid connection [protected], but still have liking for old one.
Please reactivate or inform process for the same.
I shall be obliged forever.
S Bhandari...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
VIJAY286
from Mumbai, Maharashtra
Report
Copy

Non-refund of security deposit for landline no.0265-2390474

Address:Vadodara, Gujarat, 390023
Website:[email protected]

On 22.06.2016 I have submitted request for closure of the above landline to CSC Subhanpura, Baroda and the telephone instrument was surrendered on 30.06.2016. The last balance dues was also paid by me vide bsnl receipt [protected] dt.24.08.2016.

It is now more than 6 months that I have not received refund of security deposit (Rs.1650) lying in my credit. I have also lodged a grievance at bsnl online portal vide docket number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aniljagwan
from Dharmsala, Himachal Pradesh
Report
Copy

Sim card deactivation/block

Address:Kangra, Himachal Pradesh
Website:www.consumercomplaints.in

Bsnl prepaid sim — deactivation of sim card

Dear sir/madam

I have lost my mobile phone which has the bsnl prepaid connection. Request you to kindly deactivate the sim card to avoid misuse of my mobile number.

My mobile #:[protected]
Micromax mobile

Please block the sim card and also lock my mobile with the above mentioned detail
Regards,

Anil kumarbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aneesh A V
from New Delhi, Delhi
Report
Copy

My bsnl sim with samsung j7 prime phone lost

Address:Wayanad, Kerala, 670645

I lost my mobile handset alongwith my sim card at new delhi metro railway station. My mobile no. Was [protected] i want to block the sim card so that no one mis use it. Only for blocking a sim card, i request the bsnl to block my sim immediately.
My another contact mobile no. Is mob. No. [protected]

Aneesh a v
C dit study centre
Gandhi park
Mananthavady
Wayanad
Kerrala state...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alokp2chandra
from Imphal, Manipur
Report
Copy

Security amount refund of 2000/-

Address:Patna, Bihar, 800001

To,
The accounts officer (tr)
B. s. n. l. ptd. patna
Rajendra nagar telephone exchange
Patna (bihar)

Subject: regarding to refund of deposited rs.2000/- (security amount).

Dear sir / madam
As you are aware that i have deposited of rs. 2000/- through demand note on dated-10.09.2003 for the purpose of getting connection of land line telephone but it not have been connected till...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ad Indya
from Naharlagun, Arunachal Pradesh
Report
Copy

Deactivation of hungama

Address:781020
Website:hungama.com

I have been using bsnl broadband for last three years. My monhly bill amount is around rs 1500. But this month you have charged rs 410 extra for hungmam channel. For me it is not possible to pay around[protected] rupees for internet connection. Now other service provider provide internet at very cheap rate. But bsnl increased their rates. So please deactivate the hungama. Otherwise i have to leave bsnl broadband....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy